the parking was great the room service was great also swimming at the pool was very comfortable

and we were put in a room right next to the pool so while we were trying to sleep we heard kids yelling and screaming throughout the night

great breakfast

margie was an absolute delight and breakfast was good as well

my kids loved the chocolate batter for the waffle iron

the staff, short time we had in the pool, and the nice size of the room!

it included breakfast too, but we missed it due to an early flight

i especially appreciated all of the added kitchen plates, cups and silverware

pool was closed which was disappointing since the other properties locally had an open pool

from the shower made the ceramic floors in the bathroom and kitchen very slippery

the pool heater was broken and we were never told about it until the kids went to jump in

very friendly and professional team. we?ll run. 2 bedroom was great for kids

the 2 bedroom suite was very nice. made traveling with kids more appealing.

i would have preferred bacon instead of ham for breakfast

the breakfast area was a bit small and crowded.

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room with washer and dryer and detergent luggage cart available front desk agents are

breakfast

8:45 am, the continental breakfast bar was unattended and forgotten

the breakfast began earlier

i left before breakfast.

the gym and the cafeteria.

we arrived about 3 hours early and was easily able to get an early check in

laundry room was clean and affordable

it also has an exercising room and a laundry mat in the hotel

such as the pool and hot tub, the workout room, and the laundry room

great fitness center awesome restaurant comfy bed quiet room new orleans saints players ;)

shuttle was so convenient

the fitness center is incredible. the restaurant/bar on site is convenient.

it up, in order to avoid the room delivery charge, gratuity and whatever else is attached to the room service

that it was no microwave in the room i had little kids who needed their food warmed up

breakfast was nice. staff was very attentive and friendly. the grounds was very clean.

breakfast was typical. eggs, sausage, waffles, cereal and an assortment of muffins and bagels.

free airport shuttle, close proximity to airport

the shuttle is a great idea!

breakfast, comfortable bed, wish i had time to use the pool- it looked clean and

the front desk told me the pool was open but they got to the pool it was really

breakfast incl. coffee facilities in room. pool was great. free shuttle.

dirty carpet in the room, room needed up dating, the pool needed to be cleaned.

couldn't take breakfast to my room,so i didnt bother.

to airport with free shuttle at any time was very helpful, the free breakfast was nice, the reception manager was so

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety deposit box available nice hanging big lamp in hobby tourist folders

pool could have been warmer

my kids enjoyed the pool and the breakfast

the breakfast was nice. very clean

continental breakfast and airport shuttle

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

more breakfast items.

guest laundry available.

was nothing i did not like about the hotel even the continental breakfast was good i know we're still in covid-19 procedures but the breakfast was still

no breakfast right now because of the virus and no swimming pool.

location and gym

shuttle not available upon arrival. phones down upon arrival. had to find a taxi to hotel.

the pool area was clean and nice

breakfast was great and the kids enjoyed the pool.

very nice place i did not like that somone had there kids playing in the hall way woke me up an was very loud for over an hour i think that was i called

lovely clean and comfortable hotel with a good pool and breakfast.

the pool was closed the bathroom ceiling had a leak and no free breakfast.

they listed the pool as open year round, it was closed

cleanliness, fitness facility was not cleaned on a regular bases, bugs and dirty towels.

we were told the pool was available but was closed due to renovations

advertised pool table never saw one the elevators are very

not in hall, stairs, laundry room, or rooms

room was very clean. wish we had time for the pool. it looked very inviting.

bar downstairs

the gym had nothing to sanitize or clean equipment with and it was dirty

the staffs were all very friendly. the breakfast was not bad at all.

the pool needed more regular cleaning.

was awesome, staff was awesome, the room was amazing, and the breakfast was awesome not what i

both breakfast and location was good.

no life guard in the swimming pool

staff nice location clean quite large rooms very nice breakfast free parking happy hours in the evening for free to enjoy your drink and

pool closed

there where a lot of kids out playing around the smoke

the gym was perfect for keeping my 17 yr old and husband busy when they started to get cabin fever lol

good in the hotel,it just needs gym equipment fixed thats been broken for over

they had a gym

only real problem my family and i ran into was the very pretty pool was not open for swimming

the pool have to much bleach in it for kids

liked the comfy beds, the clean shower, the pool and hot tub

pretty pool

the swimming pool and the people who work there

pool was under construction

i requested a handicap room it had one grab bar poorly placed on 5th floor of 6 and a high

friendly staff and the on site bar was neat

excellent location staff very friendly nice clean pool

excellent room, great views, clean, quiet and fantastic bar service.

shuttle to hotel and back to airport excellent

the bartender at the bar very entertaining

there was no shampoo in the room, not enough towels and a used bar of soup in the tub

pool area needs upkeep & no pool towels provided

the bartender and gym

temperature of the hotel was warm the first couple of days and the pool was out of service for a day or so but the issues were addressed quickly

also, did not like that the bar or restaurant were not opened at all

the hotel has a great bar and spirit selection

free parking, on-site reasonably priced restaurant and bar are a plus too

staff was very nice at reception and bar areas. rooms were clean

were exceptionally clean as well as the pool area and had a welcoming smell

options for breakfast

great gym

clean and great gym!! great staff

the only issue was that the pool was not a heated pool.

the fitness center was clean and nice

some of the supposed hot items on the breakfast buffet were very cold.

the staff was very friendly and the breakfast was fresh and the staff there were just phenomenal

free breakfast was delicious.

fitness room is a joke

really close to the airport, only a 6 minute drive away and the gym is exceptional

they let me have a late check out without any problems, not just an hour but i could stay 3 more hours, which was a

night clerk noticed i was coming in late and assisted with getting me another key then asked if i needed a late check out

it was close to the airport and shuttle service was convenient

the night i checked in i was told i could have a late check out when i asked about it in the morning i got told no and that lady was very rude

the room was exceedingly clean and comfortable, breakfast was delicious and it was very quiet

good gym, laundry, pool, outdoor space to bbq own food

desk staff were extremely helpful, free guest laundry

1 bedroom suite was great; very spacious, with a nice kitchenette

everything was very nice. breakfast was very good. staff was very nice also

the gym was underwhelming.

the hotel having a shuttle service that was able to take us to the airport

the pool was gery refreshing, but could have the leaves cleaned out a little more often

the pool was small and not an appealing surrounding.

and the door by the pool is always propped open

and bar worker were kind of rude

love the location and the bar and breakfast

pool was closed because of covid.

bar wait staff was excellent and friendly but the wine selection was very sparse

wasn't sure how to gain access to the pool but i could have easily asked a staff

i couldnt get in the laundry room to get a cart so that we could load our things

only thing we didn't like is that there were a bunch of people in the pool area until 10:45, kids running around and screaming

really nice place to stay with family. great breakfast..

staff accommodated an early check in for us

room was what i expected, the staff was very nice, i loved the breakfast

breakfast was great also

no shuttle from airport and not close to any hotel that is open at night.

liked the breakfast and location was right at the mall.

wish there were a tour bus or shuttle downtown to french quarter area as we found it very difficult to navigate by car

loved the breakfast! beds very comfortable, check in staff very friendly. thank you

great hot breakfast

to the airport with shuttle service

very comfortable bed, great breakfast with scrambled eggs, veggie egg white omelettes, turkey sausage, pork sausage, bacon,

parking is a little tight but not to the point of inconvenience

airport shuttle didn t run.

room had comfortable beds, was very clean, had a grab bar by the tub, keurig coffees and teas, plenty of outlets, 4 of each bath linen, most places we

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

i wish we had stayed here the whole duration of our trip because we had kids with us

that the dining area was too loud. it is more of college kids place to dine.

location was perfect!!! bar and mexican restaurant on-site. didn't eat, but sat and had a drink.

the pool was horrible, just too small

i think they should have more options for breakfast buffet.

the breakfast every morning was great

the bed was too soft for my liking, but it was fine. the gym is tiny and can get crowded.

the pool was fabulous

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

i loved the bar and the outdoor seating area

the guy at the front desk/ bar was very welcoming and friendly

accommodation has a bar and small graden where you can have your drink or coffee

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

pool guests, rude

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant,or laundry,so poor value for

nice pool area

courtyard, pool, quiet ...loved the decor in the lobby

on check out there was a room service charge that i did not place

being able to order room service.

scarce maid service and no room service for food

was no ice bucket in the room and you had to download the menu to order room service

housekeeping everyday, room service option, restaurant for breakfast and dinner

good space for a gym with enough equipment

the gym because it was small yet adequate.food was good the only night opened

check in lady was rude no check out time given no information about hotel bar gym wifi nothing

restraint didn’t have no bun for burgers , we had to go look for food bar tender wasn’t available one

and functional room, very good breakfast, well equipped gym, tram stop very close to the

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

noisy air condition, location too far away from cbd, no gym

needed to borrow a phone charger and get late check out

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

the evening bar staff was amazing

staff were very nice but they were still working out some kinks re the hours of the pool area bar and swim-up bar, which were inconsistently staffed

pool beautiful

the room we stayed in was above the bar which can get noisy for a light sleeper like me.

the bar line takes forever

no pool towels. dirty sock in closet, toiletries not replenished.

walk in, so it made everywhere wet in the bathroom when we took a shower, and i wish they had a laundry room

there is a outdoor pool and a nice breakfast room in the gardens

pool and hot tub not real clean. hot tub not hot.

the restaurant and bar were absolutely amazing

the staff was very friendly and helpful. made to order eggs for breakfast was a definite plus.

great breakfast, comfy room and quite nights sleep a bonus

as a solo traveller, having a serving bar and food for the evening would be good, but there are plenty of places around that are

the breakfast was fabulous!

chef/staff for breakfast was exceptional

the staff were extremely accommodating with early check in and late check out

the pool and gym were fantastic and the location great; right next to superdome with streetcar stop just outside

we requested a early check in for the game but they were unable to fulfill it.

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

no gym!. i was ready to eat junk food and go workout but turns out everything on site is closed.

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

they said gym facilities

room had plenty of space and included a kitchenette

fantastic omelet breakfast bar

this hotel offers a complimentary, continental breakfast that exceeds expectations

gym was good

i liked the warm inviting staff and bar area

the small bar area to watch the collage game, but the hotel is under renovation.

very nice hotel and pool area.

the front desk staff, to the concierge, security, kitchen staff, and housekeeping, everyone was very friendly and welcoming

free breakfast bar was good, and staff was helpful and friendly

i didn’t have time to try breakfast

great staff and a good breakfast.

breakfast wasn't all that. coffee was good. and the raisin bran.

excellent, just one block from saint charles street car stop from you can move everywhere, great breakfast, cleaning, staff and more

no 24/7 airport shuttle as i was told when booking

the swimming pool is great.

close to airport and provided free shuttle.

called before booking and before check in to verify the pool is open as advertised and was told it was

lady driving the shuttle didn't help me put my luggage in the van or take them out ud83eudee4 the service could have

kids hate it but i must admit i was not very pleased as well although i treied to be open mindrd

we were able to use later in the afternoon but it was filled with 8 kids yelling screaming splashing and probably peeing

the rooftop pool was crowded but had gorgeous views and was really fun

we also got a $15 credit for the mini bar in the room but we didn't use it, i thought that was a nice touch

the staff were very helpful, the gym was excellent and there was a lovely pool, which we didn't use

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

i didn’t like that the rooftop and gym was closed

the room was huge, very friendly staff, the pool area is very nice and the location was great

the gym and pool were nice. the room was spacious and clean. location was good.

the only minor negative is the kitchen utensils were missing. they sorted it out!

no bar and no restaurant

they helped us with an early check in so we could work in the afternoon

the entire hotel is kept exceptionally clean; the staff is amazing; and the breakfast was delicious

breakfast is very good, location is good

room service for lunch or dinner

the breakfast

the indoor pool was not open due to mechanical issues.

the bar well equiped

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining

very nice hotel for the price, loved the bar and restaurant

a room service is not speak enghish

i was placed on the 14th floor right under the gym

the mask wearing and no gym, no pool, and no ice

only drawback was the pool being outside

refrigerator not very cold. paying for parking ☹️ pool was dirty

neat and clean room, nice gym great location

liked everything there wasn't anything i didn't like aside from the pool being extremely cold but that's more of a personal preference and the fact that we went in