pool and courtyard were directly below our room and they were very nice

the breakfast was excellent and the room felt like an apartment!

nothing, but breakfast hours could be a little longer.

full breakfast bar

the gym, pool and basketball goal

the pool area is really nice the kids enjoyed it

they were throwing water bottles running around diving on top of each other cursing playing cards kids drinking adult beverages just horrible

the breakfast was very good with many options and an extensive eating area

margie was an absolute delight and breakfast was good as well

breakfast was great

the pool heater was broken and we were never told about it until the kids went to jump in

very friendly and professional team. we?ll run. 2 bedroom was great for kids

the 2 bedroom suite was very nice. made traveling with kids more appealing.

i would have preferred bacon instead of ham for breakfast

the breakfast area was a bit small and crowded.

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room with washer and dryer and detergent luggage cart available front desk agents are

breakfast

8:45 am, the continental breakfast bar was unattended and forgotten

the breakfast began earlier

i left before breakfast.

the gym and the cafeteria.

we arrived about 3 hours early and was easily able to get an early check in

laundry room was clean and affordable

it also has an exercising room and a laundry mat in the hotel

such as the pool and hot tub, the workout room, and the laundry room

great fitness center awesome restaurant comfy bed quiet room new orleans saints players ;)

shuttle was so convenient

the fitness center is incredible. the restaurant/bar on site is convenient.

it up, in order to avoid the room delivery charge, gratuity and whatever else is attached to the room service

that it was no microwave in the room i had little kids who needed their food warmed up

breakfast was nice. staff was very attentive and friendly. the grounds was very clean.

breakfast was typical. eggs, sausage, waffles, cereal and an assortment of muffins and bagels.

free airport shuttle, close proximity to airport

the shuttle is a great idea!

breakfast, comfortable bed, wish i had time to use the pool- it looked clean and

the front desk told me the pool was open but they got to the pool it was really

breakfast incl. coffee facilities in room. pool was great. free shuttle.

dirty carpet in the room, room needed up dating, the pool needed to be cleaned.

couldn't take breakfast to my room,so i didnt bother.

to airport with free shuttle at any time was very helpful, the free breakfast was nice, the reception manager was so

loved the fact they had a laundry room

so was the pool and the staff didn't receive my comfermation number from booking

cleanliness, fitness facility was not cleaned on a regular bases, bugs and dirty towels.

nice hotel great bar and food. staff was great.

advertised pool table never saw one the elevators are very

there is a lovely garden space that we did not use, but with a pool, basketball area and lounging in shade

a larger garbage can and/or recycling bin in kitchen area

price. bed choice. free breakfast. free parking.

loved the fact that mary helped make the line go faster during breakfast by making a large group of children, that was staying at the hotel, waffles so that it

was nice to have a full kitchen to use

gym didn't have free weights

kids running in hallway at 3:00 a.m.

ihop is connected with great food. my kids have fun in the pool and the beds are comfortable.

yall need to get the gym equipment repaired

clean, quite, pool, gym, nice restaurant walking distance, what more to ask for and great rates.

the family enjoyed the pool and the beds are very comfy and staffs are great

excellent location staff very friendly nice clean pool

excellent room, great views, clean, quiet and fantastic bar service.

they did have a restaurant and a snack corner, a pool, and gym area

gym was clean and easy to use

clean and great gym!! great staff

great location, newer very clean hotel, great breakfast options

options for breakfast

were exceptionally clean as well as the pool area and had a welcoming smell

the pool is covered so no sun while swimming

cigarettes butts in the pool

fitness room left unclean

also, did not like that the bar or restaurant were not opened at all

staff was very nice at reception and bar areas. rooms were clean

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or microwave

the breakfast was delicious and even more the young lady that was the breakfast attendant/cook was a

fitness room was great

on the breakfast bar the apples didn't look good and i didn't like the powder eggs

i love the downstairs bar. plus the bar across the street was pretty cool.

fitness room is a joke

no wine glasses in the kitchenette.

also a free laundry room for guests was a big plus

liked that it was clean the rooms were nice and spacious it's served a very nice breakfast and a light

everyone was kind, rooms were super clean, and breakfast was the best i ve had in a long time at a hotel

free laundry, breakfast, fitness center, pool, and putt putt

the gym had nothing to sanitize or clean equipment with and it was dirty

pool was green

the up to date amenities, the front desk lady was fantastic (we checked in at nite); the bar area and eating areas were very nice

outdoor have liked eggs and potatoes/sausage choice for breakfast. too many sweets and carbs!

the breakfast selection could have been better. maybe over sausages or bacon.

the room definitely had a funky smell and the pool was dirty.

the pool have to much bleach in it for kids

the swimming pool and the people who work there

liked the comfy beds, the clean shower, the pool and hot tub

my room was right in front of the pool and easy access to the elevator!

shuttle service to the airport

good cookies! fitness center had everything that i use in my normal gym

lack of amenities due to pandemic (i wanted to use a hot tub or pool but it was closed)

thank you to the shuttle bus service man for getting us at the airport at 1am which that service is provided by the

spacious rooms. great pool.

were no extra towels and in new orleans heat for essence festival you need extra showers and pool should be open longer

staff, pool, breakfast

the front desk staff was so friendly i needed a early check in and she made it happen

friendly staff, hot breakfast, clean rooms, sunny pool, and nice gym equipment. amazing value!

pool area, fire pit, room location

convience to the airport, on time shuttle

the hospitality: a kind guy at checkin, the fluffy towels and the very good breakfast

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

loved the breakfast! beds very comfortable, check in staff very friendly. thank you

arranged hotel shuttle to airport when they had not been running it due to covid 19

prompt and friendly shuttle service. a closer restraint would’ve been nice

the bar and restaurant was closed (other than breakfast) so that was a little disappointing

they let me have a late check out without any problems, not just an hour but i could stay 3 more hours, which was a

fact that the restaurant and bar wasn't open on a monday and that i asked for a cup of coffee and they wanted to charge me $5

the bar never opened

near airport with free breakfast and outdoor pool was open.

shuttle service was a huge plus

pool gate was continuously open

like that it has a free shuttle, gym, and breakfast

had a very good breakfast

my kids enjoyed the pool and the breakfast

the free breakfast and the pool, gym and the overall stay.

continental breakfast and airport shuttle

excellent breakfast, staff were very courteous.

pool could have been warmer

location, bar with food options, shuttle

cleanliness, shuttle service, complimentary drink, decor

and our waiter was very nice and took care of everyone in the dining room, plus he was the bar tender as well

free shuttle pickup from the airport was so nice

love the location and the bar and breakfast

breakfast was great and the kids enjoyed the pool.

nothing. wish we would have had more pool time, but we were so busy!

clean comfortable rooms and a nice complimentary breakfast

to the airport; complimentary breakfast; clean comfortable beds; the shower gel was also a very nice touch, different from the

now uber let didn't want come keep canceling sad because it's very nice place updated and has pool probably ok if taking cruise next day and want too just get ready rest before your

the staff was very friendly the breakfast was good and the place was clean

breakfast wasnt that great :/

guest laundry available.

young lady was very helpful and even offered me fruit and cereal to hold me over until the free breakfast offered a few hours later

breakfast was adequate for travelers lots of parking

great hot breakfast

to the airport with shuttle service

very comfortable bed, great breakfast with scrambled eggs, veggie egg white omelettes, turkey sausage, pork sausage, bacon,

parking is a little tight but not to the point of inconvenience

airport shuttle didn t run.

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety deposit box available nice hanging big lamp in hobby tourist folders

on check out there was a room service charge that i did not place

being able to order room service.

early check in availability

no microwave or fridge in room, but the room service food was excellent

had room service for the breakfast: poached eggs and they were very good

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant,or laundry,so poor value for

there was no laundry

nice pool area

pool guests, rude

the pool was nice and lit up

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

i loved the bar and the outdoor seating area

great smart tv and comfortable beds with a hot shower and you can’t beat having a bar and coffee in the morning in the lobby

the coffee at the coffee bar was pretty bad.

handled all of my questions about getting to airport, late check out, pet friendly, greeted every time i walked in the door

parking free breakfast. the rooms are amazing

breakfast was a standard continental with cereal, bagels, yogurt etc

no pool for the kids

room had comfortable beds, was very clean, had a grab bar by the tub, keurig coffees and teas, plenty of outlets, 4 of each bath linen, most places we

the breakfast every morning was great

kids loved the pool and i loved the location

nice room, bed was comfortable, the shower was good, the breakfast had good choices, and the location was perfect

everything location staff gym room i get the king suite snacks water coffee late night security

i think they should have more options for breakfast buffet.

pool looked gross and unkept

no 24/7 airport shuttle as i was told when booking

lots of parking

no early morning airport shuttle. hallways and baths need updating.

pool, newspaper, coffee

the gym equipment (free weights) were broken

good gym at hotel

a restaurant and bar on location was great but it would have been a bonus to have a fixed rate for guests

the gym because it was small yet adequate.food was good the only night opened

missing a pool and maybe somewhat more equipped gym

needed to borrow a phone charger and get late check out

love the style and the rooftop bar is beautiful

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

no on site gym.

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

kitchenette was very nice with island

gyms on two different floors definitely could have been maximised - would have liked some more

i had say one thing, it would have been nice to have an oven in the kitchenette, not just a microwave

great complete kitchen in suite for business or long term travel

it was the omelet bar for me

the gym was great and so were the housekeepers

no gym!. i was ready to eat junk food and go workout but turns out everything on site is closed.

due to covid the pool & gym was closed

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

we requested a early check in for the game but they were unable to fulfill it.

laundry room out of service. could not order a continental breakfast.

called front desk to ask about laundry and they said no and hung up

wifi slow. rooms little dirty.

hotel is conveniently located on the st charles streetcar line & mr ed's oyster bar & fish house was excellent

of covid, no breakfast or room service

pool beautiful

like to have wait service at pool instead of standing in line to get food

the location, the beautiful bar and the pool.

no restaurant on site, bar closes at 11:00

the room we stayed in was above the bar which can get noisy for a light sleeper like me.

love that this hotel had a pool and gym on our floor

didn’t like that the pool was closed early before the time and the fitness gym could’ve been better with more options

the location is close to the center but too far to walk with kids, and we found the streetcar and bus schedule not very regular

the small bar area to watch the collage game, but the hotel is under renovation.

the laundry works on a coin system

were really helpful, were able to facilitate early check in by upgrading at no extra charge and a slightly later check out at 1 pm again at no

we pre called to ask for early check in as we had been driving through the night and the guy on the phone told us we could

included washer and dryer in unit and kitchen

pool still closed and housekeeping only comes every 3 days

kitchen and washer/ dryer was a super bonus and made for a home-like stay

the breakfast was fabulous!

great breakfast, comfy room and quite nights sleep a bonus

the breakfast

there was a good bar a short walk away with a wide selection of craft beers and good bar food

breakfast was an adventure every day

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

i didn’t like that the rooftop and gym was closed

a room service is not speak enghish

also, i liked the bar they had in the hotel

i was placed on the 14th floor right under the gym

chose canopy because i enjoy having a restaurant and bar on site

the bar well equiped

  i would also recommend a microwave in the kitchen area as the “hot food” was always cold

the mask wearing and no gym, no pool, and no ice

need a bigger pool.

the kitchen staff was nice

people smoking marijuana in parking lot at hotel where kids walking by

fitness suite was very

the breakfast was very good and the staff was very friendly.

i loved thesnack bar section, great varity and convenient

with small kids at night time it's unsafe

if you wanted to visit other parts of the city such as garden district, the casino or magazine street, public

it would be nice to have 24 hour room service

the pool, omg, the pool is its small but just enough to have the most liveliest time with the others in

we also got a $15 credit for the mini bar in the room but we didn't use it, i thought that was a nice touch

decent gym facilities

downloading the app made it helpful to order room service or anything else we needed, as the tv was supposed to be used for all that

loved the breakfast, gym and indoor heated pool amenities

pool area is a bit outdated and not very

breakfast was excellent, i loved our rooms and staff was amazing.

the breakfast

location the pool the breakfast