ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety deposit box available nice hanging big lamp in hobby tourist folders

breakfast was a standard continental with cereal, bagels, yogurt etc

room had comfortable beds, was very clean, had a grab bar by the tub, keurig coffees and teas, plenty of outlets, 4 of each bath linen, most places we

the hotel was very quiet, which was especially great so that our dogs wouldn't bark

so lovely local bar / restaurants with live music once you have visited the madness of bourbon street

had restaurant and bar with indoor outdoor seating attached to hotel

location! and a sweet little pool to cool off in the afternoon.

breakfast, trolley was across the street

the pool was horrible, just too small

nice room, bed was comfortable, the shower was good, the breakfast had good choices, and the location was perfect

nice pool

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

i loved the bar and the outdoor seating area

the guy at the front desk/ bar was very welcoming and friendly

accommodation has a bar and small graden where you can have your drink or coffee

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

the gym because it was small yet adequate.food was good the only night opened

the gym equipment was broken. as well as the ice m jo eta in several floors

the gym equipment (free weights) were broken

good gym at hotel

nice bar to wind down at the end of the day

and we loved the gym, had fun working out

they serve one of yhe best breakfast i've had at an hampton.

room was very comfortable and clean, the staff was friendly, and helpful, and the breakfast bar was awesome

the clean rooms, it's large size, and hot breakfast.

sadly, due to covid19 breakfast wasn't the best.

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

no on site gym.

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

we also really appreciated the availability of a voucher for the gym next door

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

the room we stayed in was above the bar which can get noisy for a light sleeper like me.

the pool is heated so you can enjoy it even when it's cold

the decor and the pool.

like to have wait service at pool instead of standing in line to get food

staff were very nice but they were still working out some kinks re the hours of the pool area bar and swim-up bar, which were inconsistently staffed

location, great breakfast, very friendly staff

location ..ambience breakfast all fab

breakfast was an adventure every day

the hot breakfast provided each morning was delicious

breakfast, lovely staff, really authentic to the area, nice courtyard and they gave us

we loved the location, the pool was perfect

did not get daily room service

nice presentable match the photos on booking i would be back real soon i love the hot tub and the pool area enjoyed my

i was glad they repaired the wifi quickly because connecting was difficult the first night from our room

no pool towels. dirty sock in closet, toiletries not replenished.

loved everything especially the pool and hot tub area

the other guest staying above me was having a party late and my kids couldn’t sleep

breakfast was really good

the rooms & the pool my kids enjoyed there self & the staff was very nice!

the gym is small but was always quiet

the pool was very warm and felt like a hot tub

the only thing was the pool not being open

there was a small gym, but i didn't use it

i also loved that the rooms were spacious and that the pool and gym areas were really nice

no pool accessibility yet. jeje

great staff and a good breakfast.

i also enjoyed using the gym and i like its location since i could walk to all the main attractions from the hotel and the

the location no vip no bar the room door was messed up

i didn’t have time to try breakfast

given a gym towel when our room was stocked with one bath towel for 2 guests

i enjoyed my workout in the gym

you had to go to the casino, which was full of smoke

very clean no disturbing i will highly recommend my friends and family even though the bar at the casino close really early i couldn't get a drink i got lost trying to find a gas station but after

it was all around great. from the casino, to the room. great value, clean, comfortable

it was very close to the casino we were to meet some friends there

staying at the casino hotel was great as we were walking distance from the casino to enjoy myself without driving

didn't like having to request room service

the staff who worked on the bar were exceptional with nothing too much trouble - recommend without reservation

the hotel first promised an early check in but it was not honored and i had to wait for 4 hours until their official check in

ol and gym)

didnt use the pool

love the coziness of the hotel, staff very nice, valets very very nice, breakfast great, area quiet

comfortable bed, good amenities, good breakfast

coming from another room, awful, and noisy kids in the other room they moved us to, was really

the location and the staff. they allowed early check in after returning from a cruise

breakfast 24 hr coffee at lobby and in room free wifi in room and in lobby has swimming pool and gym no restaurant, but it's new orleans- restaurants are all over i've been this hotel 4x

front desk staff and breakfast staff were friendly and efficient!

the gym was a great size; the pool was a great size

just wish the pool stayed open a bit later.

we used valet parking and the breakfast was amazing

access to room was a stretch but managed propping back door open while doing laundry

location and gym was the nicest i've been to

we requested a early check in for the game but they were unable to fulfill it.

the pool and gym were fantastic and the location great; right next to superdome with streetcar stop just outside

the gym was great and so were the housekeepers

the pool was perfect, surprisingly warm enough outside in february for an afternoon swim

breakfast buffet had plenty of choices.

springhill suites has 2 queen beds and a sofa with trundle bed, which was perfect for our two kids

was great about their property, except there was a big chair convention, and there was kids running up and down the hall, so it was quite noisy, but that was not the hotel s

my teenage kids liked the room as well

clean and comfortable room. had a great free breakfast.

breakfast could have been a little better but it wasn't terrible.

dryer did not work properly in the laundry room

i had say one thing, it would have been nice to have an oven in the kitchenette, not just a microwave

the lounge area and bar were a plus as well

gym

couldn t turn ac off and the pool water looked uninviting probably due to lots of sun lotion.

very well equipped gym

it would be nice to have 24 hour room service

excellent room service, modern gym equipment, whimsical cafe-lobby, overall friendliness

the room service magnificent, the staff very helpful and gracious, but the room size was soso

there's a shopping mall 5 min walk from the place, so a lot places to eat and walk around clean, gym works, no breakfast,

loved the option of a late check out for a minimal cost

i could not find a gym and i thought it said gym on the website

the bed was comfy and clean and they have a bar for happy hour

we checked in after getting off a cruise early in the morning with three kids and suitcases, so

staff, pool was an added treat

the black tile and lack of grab bar was scary for her

great room service

beautiful our only regret was that the restaurant food was very disappointing and there was no room service at specific

also amazing rooftop pool and bar area

bed, cleanliness of room, quiet floor. fitness center was great.

no fridge or microwave in the room. the pool was horrible.

getting onto guest wifi is cumbersome, and frankly i never managed it

the pool area is disappointing

room service food was not good. but the service was excellent!

the hotel bar is simply amazing, the decor, drinks, food and ambiance are very unique and hotel guests have a

the breakfast, both the buffet and a-la-carte options, are of high quality

stunning, the location was very central, the room was ready as soon as we arrived and we also got late check out

location wonderful old building beautifully restored great staff bar marilou

the bar was swanky, the dining room was a wonder to sit in and i had a hard time getting out of bed /

the comfortable bed and the cleanliness. my daughters liked the swimming pool.

the view of the pool

very good for a business trip such as i was on, if not in the hotel much, pool area and gym looked fine, but didn't have time to use

incorrect breakfasts, we reserved as 4 adults and were given 2 adult breakfasts and 2 kids menu

the pool was out of order.

we loved the breakfast and the very very comfortable beds!

the room service and continental breakfast was superb.

clean, nice lap pool. good location, good breakfast.

everything the breakfast was amazing

outdoor pool

the breakfast

the pool and spa were nice and clean

room service for lunch or dinner

breakfast was great. location ideal. rooms were great for relaxing.

location the pool the breakfast

we got in earlier than expected and allowed us early check in and late check out

bar staff very attentive but restaurant server was not

rooftop pool was everything the front desk guy was great and overall restaurant was awesome as

good service. attentive. good bar and food.

the rooftop pool was great, the location was also very handy

i always love a hotel with a hot tub/pool so that was a plus

really but if i had to be nitpicky i’d say the pizza from kitchen bar was lacking

the breakfast buffet, the afternoon snacks, the pool area.

our stay, which included a free upgrade and choice of late check out was simply perfect

gym was great and pool and hot tub clean

i also arranged a late check out which staff were more than happy to accommodate

bar is beautiful

nice and beautiful hotel. the gym was good.

hotel is in historic gym

had to climb two sets of stairs to get to the gym

last but not least the restaurant and bar

location gym with amazing view (11th) night shift receptionists

our 2 nights there no room service came to fix up the room or give us extra toiletries

only bad thing is the room want ready until 2 hours after check in time, and i requested an early check in

staff did not honor my request for early check in and once i was allowed to check in, i was given a standard room instead of the room

the girl working the bar helped the front desk was wearing a mask on her chin. kind of useless

amazing breakfast

the guy with the hat in the evening shift was very helpful, and also the guy at the bar on tuesday evening

throughly appreciated how kind the staff was and the early check in accommodation

the staff at the bar made amazing drinks and were always helpful with questions

i could not use the pool

there was no free breakfast, and yo had to pay weekly to use the gym.... must drive to actual

kids running in the halls, noisy, small bathroom, thermostat

the hotel has a heated pool and whirlpool

laundry room was clean and affordable

kids got bag upon check in grandkids liked that and the stuff in it

room service was prompt and delicious

i didn’t like that room service was not 24hours

not clean the room, and dumped 8 towels in our room instead which was a tripping hazard for my kids in the bathroom

poor dining room service for breakfast, impersonal and inattentive bartender

we did use the laundry room and it was super convenient for us

it was noisy the first 2 nights of my stay, kids ran back & forth down the hallway and made lot

within walking distance of french quarter, football stadium, and casino

was yummy and the kitchen staff were very diligent and worked extremely hard

cleanliness, location, breakfast, gym, safety, spacious

day 4 staying and it was apparent that the kitchen standards lacked any kind of pride in what they chucked out

asked for early check in, city view

didn’t like that the pool was closed early before the time and the fitness gym could’ve been better with more options

no ac in the gym + long to get towels

pool and gym facilities

the bar service was amazing

charme nice lobby, bar, top quality restaurant gym rooms with character just loved it

room service was closed after 9 pm and started at 7:30 am.

small but nice gym

i would prefer not to have a stocked mini bar and be able to keep my own drinks in the fridge

great location, nice rooms, great gym & staff

the gym facilities were good and had a nice variety of equipment

website was out of date and prices in the upstairs bar did not reflect the web page

food from nights out and the bar downstairs also would have been perfect for my pregnant sister room service should have came up everyday to clean and make sure we had fresh towels and take out

appointed, clean, employees were kind and friendly, gym was available 24 hrs, clean and had water available

felt very secure kids loved the pool comfortable beds clean room

oked larger in the photos)

had booked a room with two beds for 4 people - 2 adults and 2 kids

rvice fee), and one time, my breakfast was overcharged

love the hotel the food the bar and most definitely the outside where u can drink coffee on the

the hotel bar is always busy and has happy

would like to have had later bar hours

no pool

liked everything except them not answering the phone for room service

very clean, spacious , no pool but staff was great and very helpful

i didn’t like that the rooftop and gym was closed

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

we appreciated our early check in

breakfast offered daily was very good

comfortable suite, incredibly cozy bed, friendly staff, awesome coffee shop and gorgeous peacock bar off the lobby

bar downstairs was excellent staff was so helpful location was just far enough away from the

the full breakfast ,the happy hour in the evening and the staff was great

great in house bar and restaurant

it was walking distance to the casino, restaurants and canal street

we wished the hotel offered breakfast.

room service wasn't available because the cook was running late

check in they didn't really let us know about breakfast or bar hours so we kinda had to figure out ourselves

great view loved the bar downstairs as well as the tvs out on the deck to watch the games that were on

pet friendly (no pet fee) and staff are nice and professional

the pool , how nice & fancy the room was , the view was amazing. the bar was also nice !

bar area is nice to have for a nightcap

nice bar down stairs and a pool table in lobby

guest laundry required coins but the desk didn't have any for change

the staff excellent! room service food was great! very accommodating, helpfully.

the gym was adequate

also, it was convenient to have the outdoor pool and the small gym on the same floor

floor laundry machines were out of order

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining

i was placed on the 14th floor right under the gym

chose canopy because i enjoy having a restaurant and bar on site

room service was fast, room was clean

the toiler paper bar was put on backwards and my friends and i spent most of our stay getting the roll of tp out

we had drinks in the bar downstairs

good selection for room service

gym was great and never busy. hotel location is fantastic

this was supposed to give premium wifi which never worked and was also supposed to include uber credit which was hard to figure out

the gym is too small and some equipment was out of order.

i hate i only stayed overnight for an early flight

the staff accommodated with late check out and helpful with any questions in passing

great hotel and great location. all staff were helpful and polite. good gym and rooftop pool.

room service was not up to par

the pool is great! workout area is a legit gym.

the casino was great good vibe

parking payment based on casino play a little confusing. wish you had a pool or access too.

location was close to downtown and located with the casino inside of the hotel

room service was some of the best food

easy access to the casino...it was cold that day...it was nice to take the underground walkway.

the small pool wasn't heated, so it was far too cold to take a dip.

quiet inside and a refreshing pool to cool down

the pool was a bit smaller than i expected.

we traveled with our college kids and we were able to all be on the same floor, which was great

be fantastic if it had a bar and/or cafe/bistro/or room service

excellent breakfast with long hours so we didn’t need to get up

good gym

the limited options for breakfast

the gym was closed i like to workout

the breakfast was amazing

laundry room had a dead bug and no maid service due to covid, however the staff was exceptional

the bar area was awesome

that it was clean and it was a bar right in the lobby

such information should have been disclosed that the room service is only offered on specific days

frosted doors to the bathroom not much privacy if you have kids, can’t lock anyone out.

the staff were very nice and friendly, the room was a good size, breakfast was included which was awesome, no issues

peleton bike in the gym didn t work the whole time we stayed there and my card has been overcharged by about $120- i

especially for breakfast

room service could be open later on weekends.

room service was quick and the food was perfect