my room was huge and clean, the pool was relaxing

no breakfast. elevator floor needs replacing.

couldn't take breakfast to my room,so i didnt bother.

to airport with free shuttle at any time was very helpful, the free breakfast was nice, the reception manager was so

breakfasts are provided here, hotel room carpet could use a shampooing

ose to airport and car retail) and shuttle service.

breakfast was typical. eggs, sausage, waffles, cereal and an assortment of muffins and bagels.

the staff offered us the use of keeping our vehicle in long term parking with the use of shuttle transportation to the airport

staff and breakfast

appreciated the free airport shuttle, the room was clean & relatively modern

room was so comfy and loved the pool

pool, room

prices on room service menu

the fitness center is incredible. the restaurant/bar on site is convenient.

shuttle to airport might be little out of time

breakfast ended at 930. i think it would be great if it was available to at least 1000.

pool was not available (to be fair, there had been strong storms passing through the area earlier

my kids enjoyed the pool and the breakfast

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

excellent breakfast, staff were very courteous.

now uber let didn't want come keep canceling sad because it's very nice place updated and has pool probably ok if taking cruise next day and want too just get ready rest before your

clean comfortable rooms and a nice complimentary breakfast

and the continental breakfast was amazing

but it was because a large group of kids were visiting and they ate up the food faster than it could be prepared by staff

the pool area was clean and nice

breakfast was decent

breakfast wasnt that great :/

the staff was very friendly the breakfast was good and the place was clean

location and gym

was nothing i did not like about the hotel even the continental breakfast was good i know we're still in covid-19 procedures but the breakfast was still

free shuttle pickup from the airport was so nice

and our waiter was very nice and took care of everyone in the dining room, plus he was the bar tender as well

easy to book, rooms available, shuttle to airport, friendly staff, very clean room, good price

the on-site gym had very good equipment - definitely a plus

cleanliness, shuttle service, complimentary drink, decor

like that it has a free shuttle, gym, and breakfast

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

super friendly, very clean, fast shuttle, close to the airport.

friendly and helpful staff. breakfast was very good.

the gym was underwhelming.

this location does not offer late checkout and they close the common area after breakfast service so there isn't a place to

really cant see why people leave poor reviews about this hotel, very clean and new, the pool area was private and lovely (was there in dec so not really pool weather)

tv waa the most up to date thing in the entire hotel and late check out time of 1pm was nice and unexpected compared to most hotels i've stayed at

pool was not open

pool was green

pretty pool

my room was right in front of the pool and easy access to the elevator!

everything was great for price!!! pool nice and big

liked the comfy beds, the clean shower, the pool and hot tub

only real problem my family and i ran into was the very pretty pool was not open for swimming

restaurant was closed, the bar was closed, the hallways were hot, and the ac in our room would not cool down

night clerk noticed i was coming in late and assisted with getting me another key then asked if i needed a late check out

fact that the restaurant and bar wasn't open on a monday and that i asked for a cup of coffee and they wanted to charge me $5

convenience, shuttle drivers were friendly and accommodating.

the bar never opened

the pool area was beautiful and parking was easy

lack of amenities due to pandemic (i wanted to use a hot tub or pool but it was closed)

told they were too busy to do room service so we had to go to bar to order

shuttle to hotel and back to airport excellent

hotel and breakfast extremely high..pool was ok but did need to be cleaned..

pool was dirty multiple times i went down for a swim and couldn't get in.

breakfast was very good. overall cleanliness was excellent. staff were amazing.

the convenience laundry

parking lot well lit

parking is a little tight but not to the point of inconvenience

breakfast

breakfast was very minimal and just ok

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room with washer and dryer and detergent luggage cart available front desk agents are

the breakfast began earlier

the breakfast needed eggs and sausage!! and fruit...but it was better than nothing

said it had airport shuttle said it was not operating

would have liked a better view than a giant parking lot.

had to wait 2 hours for shuttle, no hot waterz

the swimming pool is great.

pool looked gross and unkept

the tv has several streaming services to choose from, the kitchen is small but fully stocked

i would have preferred bacon instead of ham for breakfast

woman in breakfast room did not respond to me when i said hi

very friendly and professional team. we?ll run. 2 bedroom was great for kids

kitchen become handy for my week long business trip.

the breakfast is fair, could have been better.

the staff, short time we had in the pool, and the nice size of the room!

i especially appreciated all of the added kitchen plates, cups and silverware

pool and grill was excellent. customer service was excellent as well

it included breakfast too, but we missed it due to an early flight

breakfast was great

being on holidays weigh small kids that was a bummer

there were a lot of kids running around making noise late into the evening.

the parking was great the room service was great also swimming at the pool was very comfortable

the pool area is really nice the kids enjoyed it

breakfast is been charged and you get 3 items! not even fruit!

thought the breakfast buffet would have been a little better

options for breakfast

no breakfast even though it’s included in the rate.. i guess covid

were exceptionally clean as well as the pool area and had a welcoming smell

free laundry, breakfast, fitness center, pool, and putt putt

everyone was kind, rooms were super clean, and breakfast was the best i ve had in a long time at a hotel

good gym, laundry, pool, outdoor space to bbq own food

room with kitchen was nice

also a free laundry room for guests was a big plus

they had a gym

once again we reserved a pool side room, and was put in a room with a brick wall view

superb private balcony view of pool and i 10

the pool was outside and closed due to the weather breakfast choice were awful

location, peaceful, beautiful pool are

breakfast was great! loved the outdoor patio!! private parking garage.

the breakfast was delicious and even more the young lady that was the breakfast attendant/cook was a

the fitness center was clean and nice

and there is a bar outside of the room window across the street

good breakfast but no change. the roads around the property are a bit confusing the first time.

restaurant bar was wonderful so you didn't have to leave site for dinner and drinks

advertised pool table never saw one the elevators are very

heated pool, lobby nearly flooded in rain, rooms are really small, couldn't find the ice machine or a

they listed the pool as open year round, it was closed

we were told the pool was available but was closed due to renovations

we were next to gym and right by pool, loud noice went off every minute all night long

free airport shuttle and shuttle to downtown new orleans

the breakfast was delicious

no shuttle from airport and not close to any hotel that is open at night.

the hospitality: a kind guy at checkin, the fluffy towels and the very good breakfast

really nice place to stay with family. great breakfast..

the front desk staff was so friendly i needed a early check in and she made it happen

, business center, breakfast (not hot) and coffee,microwv/frige

breakfast was marginally acceptable and there are not a lot of choices

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i arrived on time with my disabled husband

the spacious room and social gathering in lobby and breakfast.

my kids enjoyed the small swimming pool and basketball court

i traveled with my kids and their great grandparents, they all loved our suite and the

everything was awesome, and breakfast exellent

was awesome, staff was awesome, the room was amazing, and the breakfast was awesome not what i

you don't get free breakfast and there is no indoor pool

the family enjoyed the pool and the beds are very comfy and staffs are great

excellent room, great views, clean, quiet and fantastic bar service.

i requested a handicap room it had one grab bar poorly placed on 5th floor of 6 and a high

they did have a restaurant and a snack corner, a pool, and gym area

they have a fitness center available on the 5th floor with all working equipment

pool looked like it could use some chemicals

also, did not like that the bar or restaurant were not opened at all

free parking, on-site reasonably priced restaurant and bar are a plus too

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or

on check out there was a room service charge that i did not place

room service and the restaurant and bar had very limited hours

was no ice bucket in the room and you had to download the menu to order room service

no microwave or fridge in room, but the room service food was excellent

early check in availability

the kids loved the heated pool!

room size and amenities(pool, food, gym)

laundry room was clean and affordable

we arrived about 3 hours early and was easily able to get an early check in

allowed early check in to room to begin prepping for procedure

love the continental breakfast!

breakfast great staff clean room very quiet location beautiful view of the river walk and

i liked the comfort of my stay, the bed, the easy access to complimentary breakfast, the stairway was a comfort walk, the view outside of my room, the ease to the interstate

typical chain hotel type breakfast with a selection of cereals, pastries and drinks

breakfast standard - nothing that was a stand out. temperatures and presentation fine.

winter couldn't swim in pretty pool.

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

new with excellent facilities, especially the swimming pool area and the memory foam

courtyard, pool, quiet ...loved the decor in the lobby

there was no laundry

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety deposit box available nice hanging big lamp in hobby tourist folders

the guy at the front desk/ bar was very welcoming and friendly

i loved the bar and the outdoor seating area

great smart tv and comfortable beds with a hot shower and you can’t beat having a bar and coffee in the morning in the lobby

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

breakfast didn't always have muffins. only complaint.

staff, nice breakfast, nice lobby and patio, location is great

so lovely local bar / restaurants with live music once you have visited the madness of bourbon street

that the dining area was too loud. it is more of college kids place to dine.

location was perfect!!! bar and mexican restaurant on-site. didn't eat, but sat and had a drink.

kids loved the pool and i loved the location

the pool was horrible, just too small

nice room, bed was comfortable, the shower was good, the breakfast had good choices, and the location was perfect

pool was small but perfect for rinsing off the humidity

that the whirlpool had a problem so weren’t able to use it

rooms, comfy beds, decent breakfast

breakfast selection

i arrived to breakfast late just before it ended. what was available was good!

breakfast was nice but the waffle maker was a bit of a pain and didn’t work very well

pool hours and was not clean

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

we made use of the gym which wasn’t great, but more than adequate

there is no option for late check or early check in

is a little further than most hotels but within 10 min walk of bourbon st and 12 or so to the casino

our room was everything, washer machine and dryer, kitchen and allud83dudc99

there was a laundry room which was free to use

for parking, not enough laundry service offered

at any rate, they didn't replace the full set of towels, and as a result, i had to go to the gym to retrieve 3 mid size towels in there to use as a complete towel

initial visit was in september for our nursing convention and i had the king suite with the mini kitchen and walk in shower

gym

breakfast could have been a little better but it wasn't terrible.

we requested a early check in for the game but they were unable to fulfill it.

restaurants, bar and starbucks made it unnecessary to leave the hotel

the gym was awesome!! the room was comfortable and the location was good.

staff was extremely rude the front desk clerk i inquired about an early check in bc my flight landed at 7am staff was super rude and didn't accommodate me

long wait time for elevators, air conditioner in room was not cold, was charged a $50 early check in fee (wasn't made aware of this fee when i called the day before to inquire about

the gym because it was small yet adequate.food was good the only night opened

a restaurant and bar on location was great but it would have been a bonus to have a fixed rate for guests

no bar or dinner service; some issues with plumbing in the room, loud neighbors two nights

good gym at hotel

the gym equipment was broken. as well as the ice m jo eta in several floors

no ac in the gym + long to get towels

very unacceptable the server brings the burger back to the kitchen and i can hear the kitchen staff laughing about it

thankful to the staff who accomodated us for early check in specially we have kids,it was a great experience

restaurant had free kids meals

our room location, it was above the pool

the sofa bed was perfect for my kids to sleep in

the breakfast was very good and the staff was very friendly.

with small kids at night time it's unsafe

breakfast was great and had quite a wide variety to choose from

it was my husband and i and our 3 kids but there were only towels for 2 guests

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.

chose canopy because i enjoy having a restaurant and bar on site

very nice hotel for the price, loved the bar and restaurant

the connivence of the gym by our room.

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining

i didn’t like that the rooftop and gym was closed

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

we also really appreciated the availability of a voucher for the gym next door

love the style and the rooftop bar is beautiful

noisy air condition, location too far away from cbd, no gym

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

needed to borrow a phone charger and get late check out

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

we went through towels pretty quickly due to having kids with us and every time we asked for more it wasn’t any issues

need a bigger pool.

the staff was very polite and their breakfast was delicious

liked everything there wasn't anything i didn't like aside from the pool being extremely cold but that's more of a personal preference and the fact that we went in

breakfast and gym.

appointed, clean, employees were kind and friendly, gym was available 24 hrs, clean and had water available

, mattress and size of room including bathroom was lager than i expected gym was great

in addition, i also liked the fact that the pool bar was open till late

hotel, we traveled with our kids, they loved the pool

staff went above and beyond to make us feel welcome and help with an early check in great bar on site, room was very large and comfortable

breakfast was excellent, i loved our rooms and staff was amazing.

the breakfast

pool area is a bit outdated and not very

on), some of the outlets were not working/functioning properly the breakfast was ok, waffles were hard, eggs really runny, and people coughing all around it

pool close early because some kids was at the pool with no adults i think they should have

don't skip onsite bar

i found everything satisfactory. spa is a bit overpriced.

rooftop pool area was awesome

the food in the restaurants were perfect even if you order room service the food still tastes as if you were in the restaurant eating

as is the pool