the breakfast began earlier

did eat breakfast location cool i like it

bathroom needs cabinet. no breakfast

breakfast was very minimal and just ok

8:45 am, the continental breakfast bar was unattended and forgotten

room size, value, and breakfast

the 2 bedroom suite was very nice. made traveling with kids more appealing.

the breakfast area was a bit small and crowded.

spacious room with kitchen. super clean. it was great!

every morning hot breakfast

breakfast ended to early .

i especially appreciated all of the added kitchen plates, cups and silverware

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

pool and grill was excellent. customer service was excellent as well

full breakfast bar

they were throwing water bottles running around diving on top of each other cursing playing cards kids drinking adult beverages just horrible

pass to gym next door was wonderful sauma pool equipment

our room was near the pool; as we requested, and the pool was clean and offered bbq pits, comfy chairs, and area for

my kids loved the chocolate batter for the waffle iron

i have stayed here before. good breakfast. clean rooms and facility!

downside is the guests smoke weed there and it’s disappointing for the people that have young kids

in the king room the bed mattress was hard. the pool water was green so my kids didn’t swim.

the gym was perfect for keeping my 17 yr old and husband busy when they started to get cabin fever lol

we have a pool and gym in the hotel

the pool was outside and closed due to the weather breakfast choice were awful

great location, newer very clean hotel, great breakfast options

great gym

breakfast lacked options, but was ok

didn't really eat breakfast until the last day

the breakfast was bad. nice area though pool was extremely cold!

fitness room is a joke

comfortable beds and furniture and an excellent breakfast

the all around customer service and the breakfast. i loved it all.

lied about the pool being opened and having a bar which they didn't

the staff was very friendly and the breakfast was fresh and the staff there were just phenomenal

thought we would have a variety of breakfast selections, but it was the same thing each of the 4days

during breakfast, a staff member namedtracey was always so kind & friendly to our family.

laundry was free! room was clean and nice. good location near whole foods.

room was perfect, shower was spacious, kitchen in the room was a little crammed but we made it work

room with kitchen was nice

cleanliness, fitness facility was not cleaned on a regular bases, bugs and dirty towels.

so was the pool and the staff didn't receive my comfermation number from booking

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking areas

loved the fact they had a laundry room

didn’t like that the bar closed at 10 and there was a 12

the breakfast was awesome & the rooms were perfect and cozy felt like home

pool

the convenience of a kitchen and full fridge is great

staff nice location clean quite large rooms very nice breakfast free parking happy hours in the evening for free to enjoy your drink and

the bathroom showers, kitchen amenities were very nice-everything down to the sebastian shampoo and free

they did have a restaurant and a snack corner, a pool, and gym area

friendly staff and the on site bar was neat

gym was clean and easy to use

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

pool was under construction

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or

room stunk. carpet filthy. pool not available for use.

that the pool was not open your need to update your website

the hotel has a great bar and spirit selection

they had food and a bar staff was very very nice.

friendly staff, hot breakfast, clean rooms, sunny pool, and nice gym equipment. amazing value!

nice pool area for sitting

free parking, super clean, fitness, pool that was open

really nice place to stay with family. great breakfast..

great service, breakfast and i always feel safe every time i have stayed at ci.

we were next to gym and right by pool, loud noice went off every minute all night long

free airport shuttle and shuttle to downtown new orleans

the breakfast was delicious

shuttle from airport was great

free breakfast, shuttle service

pool and hot tub are amazing

it was clean, had a pool, a gym and an interior garden.

noisy family underage kids in room unsupervised, reported to front desk

laundry room was clean and affordable

allowed early check in to room to begin prepping for procedure

room service and the restaurant and bar had very limited hours

didn't like that when i checked in someone had ordered room service and the tray was still by the door when we checked

scarce maid service and no room service for food

was no ice bucket in the room and you had to download the menu to order room service

on check out there was a room service charge that i did not place

not in hall, stairs, laundry room, or rooms

water pressure is strong and there are laundry facilities on multiple floors

the motel had a laundry room that was the only positive about it

room was very clean. wish we had time for the pool. it looked very inviting.

so my mom put down what she thought was carpet, fresh, end up being my scent beads for laundry

bed was very comfortable, the view was great, the staff was extremely friendly and the bar was awesome, very good food

pool area needs upkeep & no pool towels provided

shuttle service to the airport

the bartender and gym

clean and modern. provided a shuttle to the airport.

the room definitely had a funky smell and the pool was dirty.

everything was great for price!!! pool nice and big

the pool have to much bleach in it for kids

pool was not opened until after 10 am both days

only real problem my family and i ran into was the very pretty pool was not open for swimming

the shuttle to the airport and also to drop off my rental car

was a nice gym, but they didn't have any drinking water in it or sanitizer to clean the equipment

the bar and location

the bar and restaurant was closed (other than breakfast) so that was a little disappointing

night clerk noticed i was coming in late and assisted with getting me another key then asked if i needed a late check out

was close to our shop for parking and the breakfast was very very good

super fast shuttle, clean room, wonderful breakfast

and accessible to the main highways

at the appointed end time for breakfast the lights are turned off and everything is taken away pool was not heated and cold, no hot tub, pool area was very small common areas were too warm felt

pool was closed no option for a grab and go breakfast before breakfast hours in hotel

breakfast, and the gym was closed due to covid

courteous/professional driver; bedding was very comfortable; nice tv, microwave, and fridge: the breakfast offered hot and cold items of good quality: staff from front desk to cleaning service was

the breakfast

near airport with free breakfast and outdoor pool was open.

no free breakfast offered

hotel was close to the airport and they had a free shuttle from the airport. rooms were clean.

the pool was still closes :(

bar tender was a gem

it's new, up to date. shuttle service was easy.

cleanliness, shuttle service, complimentary drink, decor

location to airport and shuttle service to and from.

free shuttle service to the air port.

shuttle driver was very pleasant

front desk gave wrong shuttle times

great fitness center awesome restaurant comfy bed quiet room new orleans saints players ;)

breakfast was typical. eggs, sausage, waffles, cereal and an assortment of muffins and bagels.

the shuttle is a great idea!

staff and breakfast

breakfast was great

ose to airport and car retail) and shuttle service.

couldn't take breakfast to my room,so i didnt bother.

breakfast incl. coffee facilities in room. pool was great. free shuttle.

breakfasts are provided here, hotel room carpet could use a shampooing

free shuttle to and from the airport

transportation to/from airport, free continental breakfast, bar on site, next to an ihop, microwave/mini frig in room, and on a main highway with

no early morning airport shuttle. hallways and baths need updating.

liked that there was a shuttle to the airport, the breakfast was fresh, the breakfast area was clean, the room was large

had to wait 2 hours for shuttle, no hot waterz

lots of parking

facilities were a mess couldn t get in the pool

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

pool guests, rude

the swimming pool was good

courtyard, pool, quiet ...loved the decor in the lobby

there was no laundry

kids loved the pool

my kids enjoyed the pool and the breakfast

pool could have been warmer

pool was not available (to be fair, there had been strong storms passing through the area earlier

breakfast, outdoor swimming pool, comfortable and free airport shuttle, uber eats provides food at the door, big parking space,

breakfast was great and the kids enjoyed the pool.

lovely clean and comfortable hotel with a good pool and breakfast.

we took the free shuttle to the airport in the morning

they breakfast was hot food fresh pancakes sausage eggs bacon and of course cereals and milk

kids loved the pool

i will definitely book again, probably next month when they are suppose to start breakfast again

young lady was very helpful and even offered me fruit and cereal to hold me over until the free breakfast offered a few hours later

extremely clean room. breakfast included. easily accessible.

no breakfast right now because of the virus and no swimming pool.

the staff was very friendly the breakfast was good and the place was clean

accommodation has a bar and small graden where you can have your drink or coffee

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

the guy at the front desk/ bar was very welcoming and friendly

i loved the bar and the outdoor seating area

the coffee at the coffee bar was pretty bad.

the breakfast every morning was great

kids loved the pool and i loved the location

nice room, bed was comfortable, the shower was good, the breakfast had good choices, and the location was perfect

everything location staff gym room i get the king suite snacks water coffee late night security

i think they should have more options for breakfast buffet.

breakfast wasn't much, price was double the normal price because of some festival that wasn't even

(the kids called it the murder elevator

staff were so friendly and helpful; room very comfortable; nice complimentary breakfast.

room great location great breakfast in lobby, great bar and two restaurants in the same

close to restaurants and places to get beignets for breakfast

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

$25 early check in fee

the hotel was excellent and the lobby bar a real bonus

the gym had a substantial variety of options for cardio and free weights up to 75 lbs

we made use of the gym which wasn’t great, but more than adequate

they helped us with an early check in so we could work in the afternoon

loved the breakfast and the bar at night for cocktails

the lounge area and bar were a plus as well

at any rate, they didn't replace the full set of towels, and as a result, i had to go to the gym to retrieve 3 mid size towels in there to use as a complete towel

room had plenty of space and included a kitchenette

initial visit was in september for our nursing convention and i had the king suite with the mini kitchen and walk in shower

did not like location....was sure to be in before dark...breakfast all you needed.

breakfast was great and had quite a wide variety to choose from

fitness suite was very

no boxing (sports) at bar no live music

the breakfast was very good and the staff was very friendly.

we requested a early check in for the game but they were unable to fulfill it.

the gym was awesome!! the room was comfortable and the location was good.

staff was extremely rude the front desk clerk i inquired about an early check in bc my flight landed at 7am staff was super rude and didn't accommodate me

rooftop gym and pool was a plus

were not given the room we requested because it was not ready when we arrived for early check in

it was clean and friendly staff. it was walking distance to bourbon st. pool view was nice

they didn't try to accommodate us at all for an early check in

walking distance to a lot of places, rooms are clean, pool area nice

size of the room. small kitchen.

the laundry was closed for days which was very inconvenient as that was a must for us on a roadtrip

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky dining

the toiler paper bar was put on backwards and my friends and i spent most of our stay getting the roll of tp out

room service was fast, room was clean

a room service is not speak enghish

the bar well equiped

also, the gym is tiny

very clean, great staff, free water bottles in the gym.

i didn’t like that the rooftop and gym was closed

  i would also recommend a microwave in the kitchen area as the “hot food” was always cold

the mask wearing and no gym, no pool, and no ice

the breakfast was great especially the cheese omelet.

breakfast was amazing with a lot of choices including pancakes made from scratch, omelettes, turkey

manager from kitchen was on top of everything

liked our pool and gym

nice pool area, very quiet & clean & between 10pm-7am you have to scan your room key to enter the

breakfast was good but the options were limited (omelets, plain yogurt, sausage and plain bagels)

location, inclusion of breakfast (which was excellent), the pool, and the staff were all wonderful

the laundry room should also be coin and cash and maybe some products like laundry detergent and dryer

food was really good at both the restaurants and spa was amazing!!

everything they made me feel so welcome in every way. from valets to room service and venues.

not eat breakfast only room service

the pool bar is not open in the evening.

was decorated beautifully, the room was comfortable with quality sheets and products and mini bar stocked with top shelf drinks

bar didn't serve hot drinks nor food after a certain time

the security guard at the pool on 6/26 around 6 pm was a jerk

, mattress and size of room including bathroom was lager than i expected gym was great

i loved the 24-hour gym but it does get a bit busy and needs more mats/equipment.

also, there were tons of kids running around at the rooftop bar area

the gym has all the basic equipment needed to get a work out in and is open 24 hours, which is most

good gym at hotel

no bar or dinner service; some issues with plumbing in the room, loud neighbors two nights

check in lady was rude no check out time given no information about hotel bar gym wifi nothing

and functional room, very good breakfast, well equipped gym, tram stop very close to the

are not cleaned daily but day after day and last 2 days kept without cleaning or any room service

room service delivery information, and the prices at the front desk product is outrageous

breakfast is very good, location is good

pool area is a bit outdated and not very

breakfast was the best morning breakfast i have ever had at any hotel

there is no laundry facilities on site

there is a decent looking gym for those needing a workout

kids running in the halls yelling late at night

within eakjng distance of a casino and the

wish the gym had updated equipment

beds were amazing...location was great...my kids loved the pool table and pool.

been driving for 6 1/2 hours from katy tx i get my room put my ac down to 60 mind you i have 2 kids babies at that and they can’t do the heat i try and look for the remote to the tv to occupy

wish the pool was open we had to go to another hotel just to get in the pool overall the aloft was great

staff, clean and comfortable room, loved the pool and fitness center, close to bourbon st and other

the pool the gym the atmoaphere the location

the lobby and red bar room.

gym was lacking, valet left my car out front unlocked

location was great for activities, the trolley, food and casino

one used the restaurant and girls walked in the bar and left on saturday night

we re hungry and tired and the check in process was quick and easy and since the restaurant and room service was closed due to covid

great restaurant and bar onsite

very expensive, but still required to pay for wifi service. bathroom was very mediocre.

room, unfortunately one was not available, but the clerk gave as a restaurant credit and a 2 hour late check out

amenities such as well-trained high-service staff, key coded elevators, business area, huge fitness, great outdoor space, bar, restaurant and very helpful staff

a problem with wifi access was resolved immediately

gym

got room service morning and night

entertainment at jazz bar excellent

clean well equipped room, huge bathroom comfortable bed jazz bar was really

i loved the room service, including the table they set to serve meals

the gym has good equipments, but no water or towels

would prefer option packages to workout and exercise at local gyms/training facilities.

they did offer me to go to another gym 10 mins walk away

i prefer the old bar over the modern one that does not belong in this hotel.

i loved the gothic theme of the hotel. the bar staff were excellent, especially jon and ceasar.

room service took an exceptionally long time

downloading the app made it helpful to order room service or anything else we needed, as the tv was supposed to be used for all that

size of the swimming pool

we also got a $15 credit for the mini bar in the room but we didn't use it, i thought that was a nice touch

design, cleaness, locatiin, the top pool and bar , the gym!

then either the wifi or cable service sucked

the hotel wifi was good to use but you need to remind yourself it's unsecured

was clean , there was ice machine, laundry room, mini fridge and the pool was kinda on roof top and was pretty , close walking to

also, it was convenient to have the outdoor pool and the small gym on the same floor

food provided for room service was surprisingly good