extensive breakfast buffet

modern clean comfortable with outside terraces and a good bar and dining room

catering and bar quality is excellent and reasonably priced rooms are modern and well

bar and good restaurant for dinner (although the websites are not too clear about this, there is

all. breakfast special the service from ms. zurine

just down the road is a great restaurant and even a mini-golf

closed until 3pm which is not great for kids

fantastic friendly staff amazing food and room service

the gym facilities were good and the pool looked great (i didn t use it) (+)clean, big, gym, great restaurant. (+) it s got a decent sized gym with all the necessary equipment (+) useful facilities with gym and pool (+) very well equipped gym (-) i would have loved a sauna or steam room by the gym (-)breakfast is limited. gym is tiny. (-)gym is poor. (-)gym was too hot (+) there is a gym and a swimming pool

breakfast options, bar area and terrace

we even opted for a late check out which was not unreasonable

rooftop pool bar could’ve been better - no option to get lunch there.

lovely roof-top pool, great design and interiors, great gym

that kids were not allowed even with supervision the go to the gym or spa

room was large and comfortable, and the hotel’s decor and facilities are modern— spa, pool, meeting rooms

design is full of space , light and plants echoing the forest, friendly staff, lovely roof top pool, good

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down to the car park

the wifi connection was intermittent and bad. the door to our room was very difficult to open

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why it was because they had just reopened a

the wifi kept dropping even when i reported it was not fixed

staff room service

and the rooftop pool was the icing on the cake

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in the

didn't get to use the rooftop pool but it looked lovely, as did the surrounding terrace

bar at the ground floor is very handy if you don't want to have full breakfast

there was a decent sized restaurant and bar area, although we didn’t have food, so can’t comment

considering we were with the kids and many luggage this was not

considering we were with the kids and many luggage this was not

pleasant bar offering meals and snacks from the restaurant kitchens

i tried the room service on my first evening after a long day, the service was quick although i didn't get my

and a full kitchen if you wanted to prepare quick bites for the kids

there is plenty of independent shops including bakeries, coffee shops and bars along the way

spa pool upstairs (only extra facility in the four star hotel), a bit of a walk from the town

advertise a gym but its really a room with a treadmill, stepper and indoor bike which needs some repair

staff so good. lovely bar very relaxing

gym was super small and has carpet on the floor.

staff, clean, well laid out, quiet area but walkable, good wifi, good spacious shower, ac, balcony room was great

room good and staff in piano bar excellent

fantastic breakfast and nice little extra touches in the room and a very comfy bed

great bathroom. kids loved the spanish candy at the reception.

breakfast

we arrived at 22:30, the restaurant was closed and room service was not possible, this was really inconvenient

the room service breakfast was excellent and very generous

i loved the entrance and the bar in particular

we did not like the initial room offered. also, the hours of the gym was very inadequate

the cocktail bar was really good

restaurant in san sebastian even in oiartzun also at londres hotel restaurant, but we find out barcelo vasca hotel restaurant meals better than all of them

the spa downstairs, is really good, the gym as well

had to pay to use the gym, it was an independent health club (very nice) it would be great if the hotel either had its

and bar staff first class, reception staff very good at an exceptionally busy time

comfort. showers, balcony with afternoon sun, breakfast

good bar and food.

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

the gym is in a separate building, two doors up the road

great gym on the premises too

had interconnected rooms so our two young kids could have some independence

although there is pool and a gym

the pool was brilliant although a bit chilly at first to get

we also hoped that pool would have been heated or at least stated it was not heated

loved the pool

the gym could be better.

great bar for drinks and food

the hotel also benefits from the bar 'pepe', 2 minutes walk

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

good bar and restaurant with a terrace

closing time of the bar (11.00pm)

biggest hotel gym i’ve ever seen

clean rooms, a/c is excellent, free laundry facilities, very friendly staff and nice vibe about

great spot, very fresh and friendly. the pool is great

lovely rooftop pool plus bike storage and free laundry facilities were

excellent swimming pool

pool was a god send on a very hot day

pool, staff and breakfast

the grounds were very pretty and there was a nice pool

free parking, friendly stuff, clean.

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in after a long journey

however, they did give us a free pass to the spa as a substitution

the outside pool is not heated

to use the spa room, there's an additional 25 euros for 1

also, it would be nice to be able to order drinks from the pool, that would suit the overall experience of this amazing place well

really pleased we stumbled across this place -plenty of parking -really easy to find -the spa is stunning and has everything you want from a good spec

bar is open during the day

swimming pool was closed, no wifi

location, stunning views, quiet, comfy, clean, good brekkie, ample parking, safe in the room, fast wifi

there was plenty of free on site parking

we eat in the bar and the food was of a very high standard -my partner's salmon salad matching my own calamari

out after that), and then on the last night being called down from my room as someone in the bar had not paid their bill

clean rooms and great food in the neighbourhood bar and restaurant downstairs

a bonus is the restaurant bar downstairs

wifi didn't work inside our room. we had to go into the hallway

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

hotel was immaculate and the facilties were great - spa, gym, roof top swimming pool and bar

happy overall, the clear glass between gym and spa a little uncomfortable, everyone staring at gym users

room service hours were hard to figure out

and beautiful hotel where the staff were very friendly and helpful, and had a beautiful rooftop pool which overlooked the city

the rooftop bar seemed to have trouble.

the size of the gym.

bastopol) and it had my favourite pintxos of the trip

stunning building, spacious rooms and lovely rooftop pool area.

bar / room service was a bit chaotic - suspect it was slightly understaffed

answer at all after several calls) and no assistance from the reception in that

a lot of road work going on out front of hotel but that was unavoidable; also no bar or room service available during

excellent service, breakfast was excellent, 50 mtrs from the beach, 400 mtrs from the old town.

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

the location, parking accommodations it actually had a fitness room although small and to warm.

was no bar at the hotel but there are plenty just around the corner

wifi didn't work with iphone

delighted there was a good car park. we were facilitated with an early check in.

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

location bed staff wifi

wifi was very poor

no lounge, bar or restaurant but plenty around

it was perfect great location fabulous staff lovely breakfast very clean

have preferred a buffet for breakfast and i felt like they were going to hard on the olive oil

great location, clean and chic hotel. great breakfast. highly recommend.

great room and bathroom. lovely helpful staff. great value breakfast. close to the old town

it was a casino in a long-ago former life

view on the bay very good room service and very professional team from concierge, people at the desk and lady at the room

food service is moderate but room service was excellent

spa facility not at building.

note spa is not on site nor is access included with booking a room

great location. excellent breakfast

location, facilities, swimming pool, views

breakfast was pretty

bar and the restaurant were very pricey

breakfast and scenic view from room and restaurant

location / rooftop bar / room facilities

the gym was small, but we made use of it

gym facilities were a bonus

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

rooftop terrace and bar was excellent

they kept the bar door open to outside and it was quite cold inside.

great breakfasts every morning and the bar was very nice

breakfast was great and the lady who served it extremely polite

breakfast buffet was fresh and very tasty

surrounded by great restaurants & bars

was a bit expensive in room service

fitness room was under renovation (and it was not mentioned during the reservation time), i was (+) the fitness facilities are out of this world (+) gym is the best, big space and different variaties of fitness equipment

limited vegetarian options in hotel restaurants and room service

amazing view, exiting interior, comfort, style, everything was excellent! room service was great

the room service food wasn't great

gym was tiny and claustraphobic

the gym is also tiny and doesn't have a lot of

breakfast is excellent! the staff is amazing!

the gym a little small and cold

the staff were especially helpful and friendly. excellent lication and excellent breakfast.

just everything! location, staff, rooms, breakfast

location, modern decoration and delicious breakfast

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

staff were very friendly, rooms clean and spacious, good variety for breakfast

the wifi worked great

cosy bar with short but delicious tapas style menu in the evening

jm on the bar made some great recommendations for food and drinks

george checking us in was very helpful and we enjoyed chatting with the bar tender in the evening

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

spots looked a little frayed and aging, no onsite restaurant although room service was decent

location was great, wonderful terrace bar outside, good breakfast buffet & professional and nice staff

bartender from the outside bar needs some hygienic lessons

super close to the great beach. brand new hotel comfy beds, good wifi

bar staff friendly

breakfast and nice room

wifi was very poor, there was no bar

the wifi was too bad. didn t work properly in the bedroom.

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

the hotel is beautiful, clean, spacious and they have nice play areas for kids

no tea or coffee making facility wifi spasmodic at best