just down the road is a great restaurant and even a mini-golf

the gym facilities were good and the pool looked great

you news to take the car or bus to go center but thé bus was résolu easy, even with the kids

met every need we had away from the downtown in a lovely greenbelt that overlooks nature plus the breakfast buffet was perfect and beautiful color selection threw out the hotel , the staff was

great breakfast. wide variety. helpful staff. high quality.

you news to take the car or bus to go center but the bus was resolu easy, even with the kids

of the best hotels i visited in the last years, perfect accomodation, modern buildings, rooftop pool,free outside parking,close to the city and highways, super friendly and professional staff,

the food at the restaurant wasn’t great, and the spa is not available yet...

playground for kids across the bridge

eco friendly, beautiful area, quiet, great food, beautiful yoga studio and gym

actual laundry on site

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

expensive breakfast with limited choice.

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

great stay on the way. late check in, clean room and great breakfast.

breakfast or even a coffee was not available before 8am.

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down to the car park

the wifi connection was intermittent and bad. the door to our room was very difficult to open

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why it was because they had just reopened a

the wifi kept dropping even when i reported it was not fixed

staff room service

and the rooftop pool was the icing on the cake

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in the

didn't get to use the rooftop pool but it looked lovely, as did the surrounding terrace

bar at the ground floor is very handy if you don't want to have full breakfast

there was a decent sized restaurant and bar area, although we didn’t have food, so can’t comment

considering we were with the kids and many luggage this was not

considering we were with the kids and many luggage this was not

pleasant bar offering meals and snacks from the restaurant kitchens

i tried the room service on my first evening after a long day, the service was quick although i didn't get my

and a full kitchen if you wanted to prepare quick bites for the kids

there is plenty of independent shops including bakeries, coffee shops and bars along the way

spa pool upstairs (only extra facility in the four star hotel), a bit of a walk from the town

advertise a gym but its really a room with a treadmill, stepper and indoor bike which needs some repair

staff so good. lovely bar very relaxing

gym was super small and has carpet on the floor.

staff, clean, well laid out, quiet area but walkable, good wifi, good spacious shower, ac, balcony room was great

room good and staff in piano bar excellent

fantastic breakfast and nice little extra touches in the room and a very comfy bed

great bathroom. kids loved the spanish candy at the reception.

breakfast

we arrived at 22:30, the restaurant was closed and room service was not possible, this was really inconvenient

the room service breakfast was excellent and very generous

i loved the entrance and the bar in particular

we did not like the initial room offered. also, the hours of the gym was very inadequate

the cocktail bar was really good

restaurant in san sebastian even in oiartzun also at londres hotel restaurant, but we find out barcelo vasca hotel restaurant meals better than all of them

the spa downstairs, is really good, the gym as well

had to pay to use the gym, it was an independent health club (very nice) it would be great if the hotel either had its

and bar staff first class, reception staff very good at an exceptionally busy time

comfort. showers, balcony with afternoon sun, breakfast

cool, comfortable rooms, easy check in, great lobby and bar area. amazing pizza on the rooftop.

machines - it was easy to get seated and the area was busy but not soo busy as to delay the breakfast

room for a good price in a nice location, the space is awesome to work in, excellent laundry

/ yoga & gym fabulous/ rooftop pool & bar delightful - perfect for us as a family of 4 with x2 kids (aged 9 & 5), wanting a child friendly hotel but with an adult vibe & nice mixture of people,

pong/ fab neighbourhood vibe to the area with amazing local food spots on the doorstep / yoga & gym fabulous/ rooftop pool & bar delightful - perfect for us as a family of 4 with x2 kids (aged 9

hotel bar was lovely and relaxing

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

great gym on the premises too

great gym

i enjoyed the gym

good bar and restaurant with a terrace

nice bar area

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

closing time of the bar (11.00pm)

the hotel also benefits from the bar 'pepe', 2 minutes walk

slightly later check out time than normal which is great for organising kids

pool was a bit too small to accommodate more than one family with kids.

there are nice spaces to hang out such as the common room near the reception and the gym, the breakfast was delicious and served in a room overlooking all the town

shame, since more noise nuisance was caused by kids running at 22h at night right above my room

great gym and pool facilities

location boasting magnificent views of the city from the rooftop bar and pool

the gym could be bigger and better equipped.

it starts with the description, how to access the parking, sent by mail, in spanish and english, very detailed and the big car boxes

if i really had to point out something that can be improved, i would mention the dumbbells in the gym, because they stop at 10kg, and that s the weight where my dumbbells exercises begin

it was a shame the pool wasn t open but we should have checked this prior to our stay

pool, staff and breakfast

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

pleasant garden and swimming pool

pool was a god send on a very hot day

on-site parking lot was also good

the entrance and bar to this place is stunning and fairly priced and the building was apparently a former convent

answer at all after several calls) and no assistance from the reception in that

sadly i had booked the hotel for its pool but it was not open as it s seasonal i was told

great rooftop pool

great location. clean. large room. pool. excellent staff. highly recommend

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

top location, perfect staff, very nice breakfast

great location, extremely clean and comfortable room, great breakfast

the location, parking accommodations it actually had a fitness room although small and to warm.

loved the location of the hotel and the breakfast was great

has bar and restaurant

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

they have their own bar and restaurant downstairs

clean rooms and great food in the neighbourhood bar and restaurant downstairs

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

location, staff, breakfast, wifi

delighted there was a good car park. we were facilitated with an early check in.

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi didn't work with iphone

wifi was very poor

breakfast could have more options, and should should be fiiled regurarly with food.

no lounge, bar or restaurant but plenty around

it was between bar area and bus terminal

have preferred a buffet for breakfast and i felt like they were going to hard on the olive oil

great location, clean and chic hotel. great breakfast. highly recommend.

we ve loved everything about the place - the pool, the staff, the views/location - were all exceptional

very pleasant place to stay . dog friendly. good wifi. secure parking

pool was closed, people letting their dogs pee and poo on the property, wifi didn t work 2/3

good bedding, good wifi, pleasant park , very good coffee at cafeteria.

the pool was freezing! and some parts of the resort look a little worn. the gym wasn t great.

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

i liked the grounds and the appearance of the gardens and pool.

however, they did give us a free pass to the spa as a substitution

the room was spacious

with virtually no people in the bar or restaurant the atmosphere was poor

it was a casino in a long-ago former life

view on the bay very good room service and very professional team from concierge, people at the desk and lady at the room

food service is moderate but room service was excellent

spa facility not at building.

note spa is not on site nor is access included with booking a room

gym was okay but there was no towels, no cleaning equipment or drinking water…this was very

gym facilities were a bonus

the hotel has a roof top bar with beautiful views of the city

the rooftop bar has great views and is a definite plus

location / rooftop bar / room facilities

they kept the bar door open to outside and it was quite cold inside.

lovely breakfast, great room, friendly staff and excellent location

breakfast was lovely

great breakfasts every morning and the bar was very nice

wonderful staff at breakfast and reception

breakfast was pretty

there's a tired theme park for younger kids and families

great location. excellent breakfast

and people with kids next to our room were very loud

location, facilities, swimming pool, views

was a bit expensive in room service

fitness room was under renovation (and it was not mentioned during the reservation time), i was (+) the fitness facilities are out of this world (+) gym is the best, big space and different variaties of fitness equipment

limited vegetarian options in hotel restaurants and room service

amazing view, exiting interior, comfort, style, everything was excellent! room service was great

the room service food wasn't great

gym was tiny and claustraphobic

the gym is also tiny and doesn't have a lot of

breakfast is excellent! the staff is amazing!

the gym a little small and cold

the staff were especially helpful and friendly. excellent lication and excellent breakfast.

just everything! location, staff, rooms, breakfast

location, modern decoration and delicious breakfast

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

staff were very friendly, rooms clean and spacious, good variety for breakfast

the wifi worked great

cosy bar with short but delicious tapas style menu in the evening

jm on the bar made some great recommendations for food and drinks

george checking us in was very helpful and we enjoyed chatting with the bar tender in the evening

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

spots looked a little frayed and aging, no onsite restaurant although room service was decent

location was great, wonderful terrace bar outside, good breakfast buffet & professional and nice staff

bartender from the outside bar needs some hygienic lessons

super close to the great beach. brand new hotel comfy beds, good wifi

bar staff friendly

breakfast and nice room

wifi was very poor, there was no bar

the wifi was too bad. didn t work properly in the bedroom.

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

the hotel is beautiful, clean, spacious and they have nice play areas for kids

no tea or coffee making facility wifi spasmodic at best

location, parking (with ev charging station), … room was spotless clean and bed was very comfortable

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

location, ev chargers, pet allowed, clean and large rooms and extremely good value for money

is only minutes from san sebastian and france, good for adults or kids

good location with parking and ev charging