we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

staff excellent, beautiful hotel and spa pools, lo a n of mountain bikes free, fab food and excellent value, secure parking

room and breakfast

breakfast is very poor and not tasty

location right by the beach, with a few bars and restaurants nearby

the wifi was too bad. didn t work properly in the bedroom.

wifi not always stable. breakfast very simple.

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

the hotel is beautiful, clean, spacious and they have nice play areas for kids

reading materials, different styled chairs to several quaint children s plays areas that small kids would enjoy, this old hotel feels like a generational family run property

very good wifi

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on different floors to a (+)loved the location and the family room was ideal as kids had their own space. (-)ringing bell out my window and screaming kids every day

bar outside and off to the side was a little louder than early to bed folks who get up early and (we requested a back room away from the noise of the plaza), friendly and helpful staff and the bar downstairs was great (+) lively bar with good simple food (+) nice reception staff, nice room, an a great bar downstairs very reasonable price and good pintxos and (+) the bar downstairs serves delicious food and wine and a great breakfast (+)fantastic, room was functional and large enough, parking and place to unload was great, resto and bar downstairs, close to (+) the bar downstairs is very popular and lively with tourists and locals alike and the tapas is superb

great location, good wifi

restaurant could have been open, bar was closed when we got back

had a restaurant and bar on site.

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat and

it and it felt like they were the owners and had an investment in the local community (the bar was full and wonderfully noisy with locals who looked like working farmers at the end of a days

the hotel has a cosy restaurant with a good look as well as a nice bar area

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for our

free parking is a plus as well

easy, onsite parking

plenty of car parking

situation and parking facilities are excellent the property is situated in amongst vineyards

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

and the self service bar and snacks area was a nice detail that helped make our stay feel like we were at home

even had an 'honesty' bar

view, first class service and homely atmosphere; the self-service evening bar and buffet was a big plus

the hotel has an honesty bar which was a very nice touch

mostly the location was amazing we could relax ;) we loved the style how we manage the bar lounge ourselves like fill up to the paper the things you had it was nice experience

with virtually no people in the bar or restaurant the atmosphere was poor

the spa is awesome and everything is brand new

the room was spacious

really pleased we stumbled across this place -plenty of parking -really easy to find -the spa is stunning and has everything you want from a good spec

beautiful location, peaceful gardens & pool, lovely restaurant & terrace & only a 10 minute taxi ride into town

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

bar below was convenient, eroski market almost next door

this hotel is well out of town, we should have been advised that only basic bar food was

beautiful location, free parking and very helpful members of staff!

was too early in the season for the pool to be open for use, however, i would have loved to just sit by the pool and enjoy reading a

swimming pool was not heated

we ve loved everything about the place - the pool, the staff, the views/location - were all exceptional

around bath, pictures on booking are way not of what hotel represents; wearing caps in swimming pool, foto’s website show different poor food

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

pool in the spa area and the dinner

nice buffet breakfast was included

is closed saturday mornings and sunday afternoon; breakfast should use the wonderful local dairy products instead of industrial cheese and yoghurt;

spa is amazing, but bring your shower cap and flip flops

salt pool!

i would also recommend to buy drinking water

are quite basic and overall the hotel is a outdated having to pay more for use of the swimming pool

great indoor pool with heated water and abundance of water jets

gym equipment looked very tired which isn’t unusual but not really an issue for 99% of people

shame, since more noise nuisance was caused by kids running at 22h at night right above my room

pool maybe a little cold for the kids but on a hot day that would be a good thing.

the gym could be better.

although we did not use it, the outdoor swimming pool looked cozy, though small

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down to the car park

welcoming staff, room was very clean, wifi was great, very quiet and cosy

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why it was because they had just reopened a

the room service food was of a

ev charging very reasonable and great

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

great stay on the way. late check in, clean room and great breakfast.

catering and bar quality is excellent and reasonably priced rooms are modern and well

bar and good restaurant for dinner (although the websites are not too clear about this, there is

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

we were able to have an early check in, which was great.

good bar and food.

great views and location. kids loved the free sweets! clean rooms and good facilities.

nice tidy nh hotel with comfortable room and bathroom. proper gym. good bar.

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities that

just down the road is a great restaurant and even a mini-golf

evening meal in the restaurant was very good along with bar services too

good bar and restaurant with a terrace

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

great bar for drinks and food

location away from touristy congestion, friendly staff and good parking garage with ev charger

fitness room facility is also good

the pool was beautiful with stunning views

amazing bar and restaurant with delicious food

great location. good pool with amazing view.

fairly quick to come but the walk to the old town is approx 30-40 mins so depending on your fitness it may not suit everyone

a bonus is the restaurant bar downstairs

they have their own bar and restaurant downstairs

were told the bar and restaurant closed at 10

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

tapas bar was awesome - food extraordinarily tasty

the swimming pool was far to cold to use very disappointed

room style, gym

gym and roof top pool with lots of space of sun beds plus a bar

the gym is very limited

there was a decent sized restaurant and bar area, although we didn’t have food, so can’t comment

parking a little expensive

also no wifi in the room not even in the

location, clean rooms, friendly staff and free parking

i tried the room service on my first evening after a long day, the service was quick although i didn't get my

wifi signal wasn t very strong.

only thing was the spa center

sad you had to pay extra for the gym

you had to pay extra to use the gym/indoor pool but i would highly recommend that - the gym is one of the best we've ever used

gave up and had to order the food in the restaurant (to be delivered in the room once my kids were already sleeping)

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

kids loved the science museum that is just behind the hotel (just take the walking

of the best hotels i visited in the last years, perfect accomodation, modern buildings, rooftop pool,free outside parking,close to the city and highways, super friendly and professional staff,

the food at the restaurant wasn’t great, and the spa is not available yet...

better rates for breakfast and maybe tea / coffee at pool bar.

in the hotel lobby there was always spa water and an nespresso machine for an afternoon coffee or evening tea

minutes walking distance, alternative was room service

and it s a fancy one, so not as easy to get something to eat for kids

restaurant menu very limited but breakfast was amazing

we ordered room service and the food was good

you news to take the car or bus to go center but the bus was resolu easy, even with the kids

we enjoyed sitting on the roof, near the pool, and watching the sunset

i’m being picky, bar could have a bit more options but bar staff were very nice and welcoming as were the breakfast

used the spa on the roof

the pool is really super tiny.

drinks in bar very expensive

lovely modern hotel with good wifi.

gym too small, rooms could be bigger, no water in our room on arrival and tv remote didn t

the gym was tiny

maybe longer room service times if the bar / food options are closed downstairs

bastopol) and it had my favourite pintxos of the trip

free wifi

location, staff, breakfast, wifi

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi didn't work with iphone

delighted there was a good car park. we were facilitated with an early check in.

excellent breakfast in a well laid out

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

nice room despite the internal courtyard, small but serviceable fitness room, very good breakfast

a lot of road work going on out front of hotel but that was unavoidable; also no bar or room service available during

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

the reception was also very friendly and helpful and breakfast was pretty good too

we did not like the initial room offered. also, the hours of the gym was very inadequate

small gym in the hotel as well that is well

no room service after 10

not offering room service

it was a shame the pool wasn t open but we should have checked this prior to our stay

happy overall, the clear glass between gym and spa a little uncomfortable, everyone staring at gym users

pool was closed & would have been nice to sit outside with a drink as weather was glorious whilst

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

and beautiful hotel where the staff were very friendly and helpful, and had a beautiful rooftop pool which overlooked the city

the wifi offering was quite basic

breakfast was excellent

limited selection on the room service menu and limited times to order but that is only minor.

especially the nice lady at the breakfast/bar

very good location. great room! very good breakfast at cafeteria!

note spa is not on site nor is access included with booking a room

food service is moderate but room service was excellent

good bar and service great

bar area lovely

however, when i called the people in charge of the room service they changed the pillowcase and brought new towels

location, modern decoration and delicious breakfast

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

location, staff, breakfast and our room

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

just everything! location, staff, rooms, breakfast

location was v good didn’t have breakfast opion

location , close to everything touristy, wonderful staff and superb housekeeping, did not try the breakfast so cannot comment on the meals

restaurant & breakfast bar was under renovations

it was between bar area and bus terminal

the morning, when we reach the hotel before the check in hour, we asked the counter, can we have early check in