complete breakfast, great accommodations for the price

cleanliness, location, friendly staff and the breakfast

they were not prepared for the amount of people at the breakfast

thankful for the shuttle service to airport

the place was mostly clean and near the shopping mall. free coffee and breakfast!

much everything, except the breakfast, which was good

front desk made a big deal over breakfast incl i t was in the booking price i had confirmation very uncomfortable

good location, great breakfast buffet. good value for price

had to pay extra for espresso at breakfast

hotel was overall disappointing and the one positive was the service in the bar

the hotel and rooms are super clean, the beds are very comfortable; the breakfast was great; and staff was friendly

wifi was terrible was unable to work, also the location is not the best, not many facilities around

great breakfast, comfortable bed; good price; nice room.

the building and all the facilities, breakfast was really good and bed was comftable

good wifi signal

breakfast ud83cudf73 it s good

easy check in. great breakfast. good value.

nice, clean accommodation good facilities breakfast was ok, wifi worked

the breakfast was really nice. had a big variety of dishes to choose from.

breakfast loved it, as it was buffet

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

good rate and excellent breakfast included!

they have single use and styrofoam dinnerwear in breakfast

wifi connection is really bad

breakfast was very good and room was clean and comfortable

breakfast was great! the kitchen staff was friendly and very attentive.

breakfast every morning

staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

close to a shopping mall, breakfast included

beautiful interior , clean, friendly staff, good breakfast

breakfast was not good, it didn't like me.

breakfast is very bad if you want to buy some food from them take too long

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

room, pool, gym. snack time at evening, breakfast.

parking attendant was great

very basic but spacious room . private parking available

lots of traffic noise. breakfast a bit limited in choice.

the breakfast was really good during our stay

breakfast started rather late

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

excellent service, very comfortable room, amazing breakfast

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

room was big, gym is big as well which is good

the pool is covered which was a surprise but actually a bonus as were protected from the sun

the pool is cold the spa has no employies

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

the safety, the location, the facilities and the breakfast

some yoga mats in the gym would have been nice

gym and internet speed

pool was very nice

good room and facilities (gym)

it has a nice pool.

is not many different option for breakfast but if you ask them they are trying to prepare what you request

fruits at breakfast was the highlight of this staying

breakfast was supper well served, presented and delicious. employees were more than helpful

breakfast could include more fresh products or eggs.

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

was super clean and late check out as well

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

the breakfast and the attention of the receptionist in chief were fine.

i would say just breakfast

good breakfast and friendly service

the hotel has some bad reviews about cleanliness, rude staff, loud parties, horrible breakfast

poor menu on breakfast

breakfast is good

breakfast could get better

breakfast could be

inside gardens are well maintained and a nice idea i managed to have a zoom meeting with their wifi

restaurant facilities are quite old and the parking lot is not very large, it has very small spaces

rooms comfortable and clean, breakfast good

room was a little noisy at times, the breakfast food wasn't great and there are no clear sings outside the hotel

the indoor pool

large comfortable bed, good-sized room. convenient car parking.

morning breakfast was good quality and with great service

its time for them to open the pool and restaurant. the food wasn´t good

only swimming pool in toluca. kind people.

really good service, and a gym.

the pool was undergoing repairs and we did not know this until we arrived at reception.

the hot food available at the breakfast could have been hotter

cleanest friendly location breakfast delicious

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

breakfast

the parking situation is hillariously disfunctional

kids don't get free breakfast

rooms were comfortable, staff helpful and the free breakfast a bonus

a big plus is a private parking garage

breakfast was delicious

plus there's room service for both food and alcoholic drinks

room service was slow and expensive

there s no minibar but they have good room service.

the room service, they disconected all electrical systems tv.

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service that it does cost a bit more but the food it's delicious

the wifi was also very bad

breakfast was good staff was really nice and helpful hotel was clean

was great, breakfast, facilities, location

the mexican style breakfast was delicious

quiet, clean, stylish, good wifi, descent breakfast

breakfast is included and is great!

enjoyed the pool table

the gym is good and has a clean pool

breakfast was busy and the order was half wrong and cold, but service was so good it made up for it

breakfast was really good and the staff were very attentive

the breakfast was much better than in other

you should definitely add the breakfast buffet, good price for delicious chilaquiles, eggs, sweet bread, coffee, juice, etc

breakfast buffet was excellent

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

breakfast

really good breakfast many vegetarian option. nice presentation

excellent large breakfast buffet with wide variety including fruit

locwtion, clean, included breakfast, comfortable

room service respond is the worst than ever i have seen

ey never answered) the staff was not ver helpful and the complimentary

location, is a really heavy traffic street. better breakfast

we loved our stay here! very friendly staff and amazing room service

gym doesn't have controls for the tvs the first day. out of that my stadia was perfect.

asked for information for a laundry service, again the wrong information was given

breakfast have enough fruit and main dish

spacious suite room with kitchen facilities, refrigerator, coffeemaker, toaster, laundry machine, spacious bathroom - good

gym is perfect just need more cardio

excellent gym and pool

the pool/ gym area were super nice and clean

ater was out).

cool hotel, nice pool, super gym

staff, very clean in the room, breakfast was very good

½ an hour more at breakfast. some english programs in tv

having to pay for a hot breakfast as the continental breakfast finished at 9am.

small gym (did not use), good internet connection

good breakfast!

breakfast was so -so with not good service

breakfast not included

breakfast

service needs to improve, they lack the staff to attend breakfast

spacious room, nice complete breakfast, nice staff.

breakfast was really good. and they have enough veraity of foods

the breakfast menu could use some improvement, add more choices.

all was very nice and the breakfast tasty

breakfast was good choice however not enough places to seat as sems to be a busy restaurant

nice room, amenities and good breakfast buffet

the hotel was very close to several restaurants. the breakfast buffet was quite tasty.

breakfast was great. lots of option. the gym was a nice touch too!

tasty breakfast buffet. clean and tidy.

nice safe area, varied breakfast, nice pool and gym

the pool was lovely and warm with nice furnishings

it was very cold in the room and as well in the pool area

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is varied and tasty

the pool is not really for small children, but the water temperature was nice

room service is not worth the money, the 15% tip

no swimming pool :

access to gym

good hotel, amazing that they have now free wifi which is great

no pool is a downside:/

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

great breakfast. great service from staff.

breakfast buffet was very nice

early check in may be 2 pm? late check out 4 pm?

breakfast was excellent!!

great breakfast

the gymnasium was excellent

hotel have pool

the breakfast was really not the best menu

the gym, despite being small, did its job.

spa facilities

front desk lady at the spa is extremely helpful and friendly

laundry service was excellent

spa and gym facilities and the room we had was perfect with a great view.

loved the comfy rooms and the spa is a definitely a must

en though it was too cold for a swim), the 24/7 gym is a great addition and the breakfast which was already included in the room rate was good

hotel has nice gym and pool on top level and good executive lounge on 9th floor

the room service attendant tried getting 20% more of a tip even though there was an auto gratuity

pool was closed for maintenance but they still let us sunbathe so not too bad either!

the breakfast buffet is great and we ordered fries from room service and that was tasty too

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

kitchen facilities are great and the lounge is a comfortable space

property with well-equipped kitchen

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

wifi signal was strong

the only thing is that i was there on a monday and the bar closed really early.

the only thing that could be improved is the room service food

the resort is located alongside a mall with restaurants and bars

i had room service breakfast and the food wasn t well cooked

stayed with kids at this hotel and it was perfect

breakfast included was good and the room exceeded everything i could have imagined

the breakfast was excellent

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

clean, quiet and comfortable ,stuff are helpful,breakfast was good

the breakfast was exelent

gym is a joke

privacy, mexican style bathrooms and over all view of the city with a gym.

the location of the hotel is the best the hotel parking has plenty of room

the parking is free, although is valet parking

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

and room service is very expensive

great staff and service! room service excellent as well!

great room service 24 hs a day

comfy beds and pillows, shower, gym, location

i suppose covid is the excuse, but everything was closed, the bar, the gym, the restaurant

the breakfast was delicious! rooms were very spacious perfect locationud83dudc4cud83cudffd

everything: staff, facilities, breakfast, all was above my expectations.

the swimming pool is long and has jacuzzy, the terrace is beautiful

the buffet breakfast offered great value for money and provided delicious food, with more mexican options and

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

my first room on first floor had very poor wifi. it became great whem were moved to 3rdd flor

wifi was very good

decent wifi

the piano bar is very comfy, nice music and ambiance

we did not use the pool which looked pretty, the gym , or visit any of their evening clubs

room service was 24h and very affordable which worked out well

room service personal

friendly staff, great room service and very clean rooms

room service and restaurant closed by 10 pm

gym- the gym equipment needs to be updated

service wasn t continuous and the livi by room of the apartments could be dark, also breakfast was good but disorganized

comfortable leaving , wi-fi was great speed also , everyday clean up and bed and towels change, room service is also great if you decide to have something in middle of the

room service was very good .food was ok .staff was helpful.

wifi wasn t great

the girl at the bar saturday night could have been friendlier.

breakfast... it took way too long for them to prepare food

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

breakfast included was excellent

the breakfast was very simple, the room had little light, the last one had no room service.

very clean excellent service great breakfast

gym upstairs, breakfast is great

the continental breakfast was limited, and the treadmills in the gym did not function.

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction

everything was good, clean and nice people. top floor has pool and gym.

new facilities, comfortable rooms, good gym snd beautiful swimming pool, very friendly and attentive staff

the facilities are very modern, there is a great pool on the

great gym installations, with good

everything was good, clean and nice people. top floor has pool and gym.

kitchenette equipment missed a pan to heat water and at least some tea bags, the wifi was very

big room, comfortable bed, nice wifi, nice location in comfortable and safe district nearby shopping mall and lot of cafes

gym, very basic and it's been like that since the hotel was opened.

also really appreciated the gym, which was well equipped

my wifi hard to connect and each day i had to get support

the service at breakfast was very professional and friendly

spa suites are always amazing

breakfast can be delivered by room service.

the room was clean, and the room service was exceptional

breakfast though limited is amazing

breakfast was very good ud83dudc4d

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

the location, the staff, the room and the breakfast

breakfast area needs more staff

breakfast was great ud83dudc4d

bed comfort, shower, gym

nice gym and rooftop lap pool

no gym

action, good value for the price, very comfortable, large modern suites, it has a small size gym and a nice lap pool

staff was friendly and helpful. everyone was amazing. room was great for traveling with kids.

room service was fast