½ an hour more at breakfast. some english programs in tv

gym needs some more equipment restaurant was too much crowded

breakfast goes until 11:00am

breakfast was simple and filling

staff, very clean in the room, breakfast was very good

the only thing that could be improved is the room service food

gym was big and had enough equipment for any exercise or routine you can think of

food, the restaurant, the room service from the restaurant

great facilities such as the gym

in the bar a have an issue and they make you firm for an extra pillow 150 usd, rediculuss

we like people work here but breakfast is not good enough. location is good and hotel is clean.

breakfast included was good and the room exceeded everything i could have imagined

clean, quiet and comfortable ,stuff are helpful,breakfast was good

breakfast and menu can be better the way for international gusts .

the breakfast was excellent

the food of the room service wasnt great at all

nice breakfast.

is first class restaurant food is quite good the terrace need updating and more life also lobby bar lacks

i love that the hotel has a spa section upon request (which i of course used) (+) i used the spa and the hot tub twice, and had a great night's sleep (-)is really mediocre, i booked the jacuzzi and when i went to the spa area no one was there, i had to call reception twice to get somebody there

wifi was very good throughout the hotel

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

breakfast was excellent!!

swimming pool is freezing now way to get in even only the feet

great breakfast. great service from staff.

early check in may be 2 pm? late check out 4 pm?

great gym, nice big pool, both at the top floor with a magnificent view

had an event in the pool floor wasn t able to go see the view or take my little one to the pool due that it was an

ordered room service twice and both tines there were problems

en though it was too cold for a swim), the 24/7 gym is a great addition and the breakfast which was already included in the room rate was good

superb roof top pool with great views over the city

pool small but heated and comfortable, bonus points for the sauna

the breakfast was really not the best menu

me with every question; the restaurant staff, who were very accommodating and helpful; to the room service who left everything nice and clean daily; to each and every taxi driver that took me

swimming pool

large rooms, new bathroom, good breakfast, wifi is good, quiet rooms, clean, friendly staff.

perfect for being in santa fe price is reasonable and very nice room , and breakfast

breakfast ,the bed was confortable,the pool was great .

tasty breakfast buffet. clean and tidy.

the gym

room service is available until 1 am

spa and gym facilities and the room we had was perfect with a great view.

loved the comfy rooms and the spa is a definitely a must

spa facilities

front desk lady at the spa is extremely helpful and friendly

laundry service was excellent

but, unfortunately the gym was underwhelming

it was very cold in the room and as well in the pool area

comfort, gym

good spacious rooms, nice breakfast and staff. pity that the gym was under re-construction.

missed a good gym, was being refurbished.

service needs to improve, they lack the staff to attend breakfast

the breakfast menu could use some improvement, add more choices.

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size,

location, breakfast , personal, rooms

spacious room, nice complete breakfast, nice staff.

breakfast was so -so with not good service

breakfast not included

breakfast

breakfast is included and is great!

was great, breakfast, facilities, location

the mexican style breakfast was delicious

breakfast was awesome and the place is rather luxurious

breakfast was good staff was really nice and helpful hotel was clean

the room was very comfortable, the lobby has a living room area with a tv , pool table ,bar etc

lovely pool area for cdmx and price

breakfast was busy and the order was half wrong and cold, but service was so good it made up for it

equipment in the kitchen. baby beds.

the regular coffee that sits on the counter by the two doors to enter/ exit the kitchen area

there was always hot water, breakfast on point and always in time

breakfast buffet was excellent

good gym and breakfast

you should definitely add the breakfast buffet, good price for delicious chilaquiles, eggs, sweet bread, coffee, juice, etc

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

locwtion, clean, included breakfast, comfortable

satisfy my previous stays, that includes that no all meal were available and well prepared for room service

bed & pillow were comfy for a good nite s sleep, the night shift staff & the kitchen one were kind & helpful

the shower pressure was awful and the room service was dreadful, they never answered the phone.

ey never answered) the staff was not ver helpful and the complimentary

it was absolutely gorgeous nice view modern rooms huge windows easy comfortable kitchen in the room friendly staff

spacious suite room with kitchen facilities, refrigerator, coffeemaker, toaster, laundry machine, spacious bathroom - good

we loved our stay here! very friendly staff and amazing room service

breakfast options were very limited because of the pandemic, my partner had a hard time finding

kitchen should have more cooking utensils

gym is perfect just need more cardio

excellent gym and pool

cool hotel, nice pool, super gym

ater was out).

indoor heated pool was being repaired and couldn't use it at all

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

the breakfast was amazing

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

kitchen facilities are great and the lounge is a comfortable space

the breakfast in the morning was nothing short of amazing

comfortable bed, loved the kitchen amenities, high standards of hygiene and cleanliness, wifi worked perfectly, great staff and customer service

comfortable leaving , wi-fi was great speed also , everyday clean up and bed and towels change, room service is also great if you decide to have something in middle of the

breakfast awesome location amazing place and very new and clean love everything about my stay,

rooms are very clean and confortable have all the services and comodities good room service

room service was very good .food was ok .staff was helpful.

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

the continental breakfast was limited, and the treadmills in the gym did not function.

gym room is on construction

gym upstairs, breakfast is great

bed comfort, shower, gym

also there was a family with kids staying on the

good parking facilities! nice rooms.

spa and swimming pool are always open and we enjoyed the gym

nice, modern, spacious room with kitchenette and full size fridge

the food and room service was very poor, breakfast included and could be better tho.

the breakfast provided in the court yard was beautiful

gym is very clean and adequate, witha nice view of the neighboring park

from the morning breakfast staff to the front desk staff to the evening staff, to the drivers and the cleaning group

i didn’t love breakfast, but i am a little difficult.

also a nice gym

great gym and pool facilities

everything was good, clean and nice people. top floor has pool and gym.

as we are from a glass company, the glass on the pool needs maintenance.

everything was good, clean and nice people. top floor has pool and gym.

samuel and his room service colleagues were extremely kind

comfortable bed, clean room, room service. gym and sauna.

the breakfast is excellent, made fresh and delicious

beautiful hotel, perfect location, amazing staff, outstanding breakfast

of bedding, towels, location and included breakfast without limits as to what you can order

wifi was bad

another thing that works very well: the wifi is great, simply put, no login screens, fast enough for my daughter to watch netflix in

room was along side kitchen, noisy in the morning

good location, close to many interesting places, spacious room with kitchenette and living room

didn't like the hotel's breakfast but it didn't matter because i had my own kitchen and could prepare it for myself; the electric kitchen stove was ancient and took forever to

the breakfast was amazing. the best staffs with great service

gym and no english tv channels

staff, excellent breakfast, large comfortable room, spacious bathroom and tub

breakfast somewhat disappointing, not bad but not special for a venue like this

service at breakfast was extremely slow and the food was unremarkable / below average

ok continental breakfast

breakfast was ok, not amazing.

spa and gym

spa and gym

the restaurant is very good and the bar is terrific

good bar downstairs

the loud music in the bar and reception area.

there is no frigobar into the room, there is no toilette into or close to the gym.

bed, tv size, gym.

gym equipped friendly staff clean

pool was perfect for relaxing in the heat of the day

the lobby bar was a great way to start or end the day

pool were excellent

heated pool and the pool area on the seventh floor were spectacular and were perfect for a spring break

we asked for spa and could not get an answer

excellent breakfast, clean rooms, perfect servie

breakfast was excellent though there’s a language barrier preventing us from communicating well

breakfast was great

price$$$ was good, customer service from all the staff was excellent, free breakfast excellent, room service and maid service was excellent

the facilities are great, staff very friendly and good breakfast.

have loved for them to have a pool

great breakfast & good location.

room , confortable beds, great view, great location, friendly staff, great breakfast, pretty flowers on lobby

nice staff perfect location, great restaurants such as the pied de cochon, it s just missing a pool

needed to call room service for hot water

attention was amazing, included breakfast was filling, i will be coming here again

pool and gym in the third floor with great facilities

and helpful, quality of the room, bed, bathroom, nice architecture, an excellent breakfast and room service, a lot of restaurants

great room service, beautiful modern rooms, tasty breakfast, super kind and helpful staff

evening there was a private party which was in one of the event rooms above the lobby bar

only complaint - we had room service twice and the food was subpar.

the place is not bad, breakfast was very good, service was good

i arrived on a friday room service trays that had been left outside rooms were still in the corridors when i checked out

t it on the

wifi was strong and water pressure was good

very good the breakfast

breakfast was ok, not quite as elevated as the rest of the experience.

early check in was offered, and the staff were great

during my stay, i had to meet up with a co-worker to prep for our meeting, we both enjoyed the breakfast and the staff was extremely kind and helpful

breakfast was absolutely incredible

the breakfast is also really good and free

breakfast... it took way too long for them to prepare food

breakfast included was excellent

very clean excellent service great breakfast

have breakfast option

the breakfast was very simple, the room had little light, the last one had no room service.

loved that this hotel had a guest laundry

staffs are very nice, and i love the fitness center so much, big and satisfied the most workout requirement

majo at the counter desk was kind enough to arrange a late check out for me

breakfast was fair

staff for breakfast no polite

that breakfast was not included.

breakfast was fine but the lunch wasn t so tasty

location was excellent, could use a couple more options; regardless great breakfast restaurant.

laundry in the room

gym fitsi was located two doors away from the main entrance and was well-equipped with cardio and

though the hotel does it have swimming pool, spa, gym but other amenities are best

the breakfast is superb

also there is no bar to hold on too

gem in the heart of polanco, the trendy restaurants and bar scene of mexico city

room has very bad sound proof so you can hear everything from the laughing in the bar to the phone in the receptionist

they were helpful with laundry service and providing recommendations on outside dining

for instance there is a roof terrace bar which was closed early (5pm) every day supposedly due to rain - which never actually occurred

the guy serving breakfast did ok.

good food and beverage with good room service

big rooms, great location, big bath with bathtub and separate shower, good breakfast options

the coffee was better in the restaurant than the one for room service

breakfast was only fruits and toast

great staff and a great location. big plus was that it has free parking

nus : there is heating) - staff is nice and accommodating - there is a parking - it is extremely quiet - breakfast can be taken outdoors - it feels a bit like a travel in

were lovely though and very helpful - except for the room service guy insisting on a tip

rooms are ok

breakfast can be delivered by room service.

spa suites are always amazing

breakfast is delicious

the wall around the spa had humidity issues

the breakfast was limited, but good. the staff was nice.

breakfast is super good quality and the staff amazing

breakfast was lovely, the service great, the art amazing

location is really great! rooftop bar looks pretty attractive, especially for bloggers))

breakfast could be different

hotel is barely a three star hotel

week before) that the wifi in my room didn't work and that it was important for me as i had to telework, they checked the

location close to la condesa , professional and polite people in front desk, free parking

5a usb current) fitness center had water, apples,

breakfast was slightly basic and had few vegetarian or allergen-free options, e

very helpful with amenities including laundry and massage