the safety, the location, the facilities and the breakfast

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

pool and gym good juices for breakfast

the bar was very nice where i enjoyed a margarita and cappuccino

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

room was big, gym is big as well which is good

entire gym needs to be remodeled and new equipment is a must, as the entire equipment is outdated and some

the breakfast was really good during our stay

breakfast started rather late

i liked the thin pillows. early breakfast,

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

the breakfast is far from standard

great breakfast, comfortable bed; good price; nice room.

wifi was terrible was unable to work, also the location is not the best, not many facilities around

good location, in front of a mall and the airport, good breakfast, good value for money.

breakfast could be better

the building and all the facilities, breakfast was really good and bed was comftable

good rate and excellent breakfast included!

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

breakfast was very good and room was clean and comfortable

i liked the location and the overall design of the room. the breakfast was also good.

the reception staff is really good their room service is really good

normal breakfast, not good but also not bad.

breakfast was great! the kitchen staff was friendly and very attentive.

coffee in the breakfast corner taste like soap.

staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included

close to a shopping mall, breakfast included

tasty breakfast

breakfast was very good including incredible chilaquiles (i think this is how it's spelled)

hotel was overall disappointing and the one positive was the service in the bar

had to pay extra for espresso at breakfast

ate dinner and breakfast there

complete breakfast, great accommodations for the price

cleanliness, location, friendly staff and the breakfast

thankful for the shuttle service to airport

the breakfast was great and delicious

breakfast was not complete. but everything else was ok.

good value and close to the airport. breakfast was provided as was an airport shuttle.

breakfast selection, the housekeeper service was very friendly and efficient and the window view

nice, clean accommodation good facilities breakfast was ok, wifi worked

the comfortable room, and the breakfast where fantastic.

location. parking

is not many different option for breakfast but if you ask them they are trying to prepare what you request

the breakfast buffet, not very good quality in general, dry beef fajitas, dry sframbled eggs.

breakfast is very expensive!! 400 pesos. for 200 you buy a steak dinner

fruits at breakfast was the highlight of this staying

breakfast could include more fresh products or eggs.

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

poor menu on breakfast

breakfast buffet included - comfortable beds available - hot water immediately - parking place in

breakfast could be

breakfast was delicious with many options

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

room, pool, gym. snack time at evening, breakfast.

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

all good and very good breakfast

beautiful interior , clean, friendly staff, good breakfast

the brief time of breakfast.

the breakfast was sufficient

the breakfast tacos are amazing. the staff was very helpful and friendly.

easy to reach. it is very clean and nice breakfast and dinner buffet

liked also the pool and gym and the garden inside

was out of order

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

the breakfast always had the same options. the channels on tv were limitated.

of the bellboys is bad, the hotel is too little, the rooms are too narrow, and the place for breakfast too, it doesn't have enough space for all the visitors

good breakfast and friendly service

the breakfast and the attention of the receptionist in chief were fine.

i would say just breakfast

the breakfast from the menu gave very generous portions

very clean and comfortable staff very helpful breakfast was excellent

the pool was undergoing repairs and we did not know this until we arrived at reception.

the pool and dine in area where closed due to covid restrictions

breakfast was excellent, good variety and personnel was extremely courteous.

everyone was very nice and helpfully breakfast was delicious

the staff were amazing and the breakfast was pretty good, the room was clean.

the hot food available at the breakfast could have been hotter

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

breakfast time and no 24-hour room service

good room and facilities (gym)

the indoor pool is very nice you have safe and coffee machine, but they dont refill the coffee capsule, only

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

the pool was climatized and the staff was really kind

pool was very nice

large comfortable bed, good-sized room. convenient car parking.

the parking situation is hillariously disfunctional

kids don't get free breakfast

rooms were comfortable, staff helpful and the free breakfast a bonus

a big plus is a private parking garage

breakfast was delicious

plus there's room service for both food and alcoholic drinks

room service was slow and expensive

there s no minibar but they have good room service.

the room service, they disconected all electrical systems tv.

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service that it does cost a bit more but the food it's delicious

the wifi was also very bad

parking attendant was great

very basic but spacious room . private parking available

breakfast was good staff was really nice and helpful hotel was clean

was great, breakfast, facilities, location

the mexican style breakfast was delicious

quiet, clean, stylish, good wifi, descent breakfast

breakfast is included and is great!

enjoyed the pool table

the gym is good and has a clean pool

breakfast was busy and the order was half wrong and cold, but service was so good it made up for it

breakfast was really good and the staff were very attentive

the breakfast was much better than in other

you should definitely add the breakfast buffet, good price for delicious chilaquiles, eggs, sweet bread, coffee, juice, etc

breakfast buffet was excellent

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

breakfast

really good breakfast many vegetarian option. nice presentation

excellent large breakfast buffet with wide variety including fruit

locwtion, clean, included breakfast, comfortable

room service respond is the worst than ever i have seen

ey never answered) the staff was not ver helpful and the complimentary

location, is a really heavy traffic street. better breakfast

we loved our stay here! very friendly staff and amazing room service

gym doesn't have controls for the tvs the first day. out of that my stadia was perfect.

asked for information for a laundry service, again the wrong information was given

breakfast have enough fruit and main dish

spacious suite room with kitchen facilities, refrigerator, coffeemaker, toaster, laundry machine, spacious bathroom - good

gym is perfect just need more cardio

excellent gym and pool

the pool/ gym area were super nice and clean

ater was out).

cool hotel, nice pool, super gym

staff, very clean in the room, breakfast was very good

½ an hour more at breakfast. some english programs in tv

having to pay for a hot breakfast as the continental breakfast finished at 9am.

small gym (did not use), good internet connection

good breakfast!

breakfast was so -so with not good service

breakfast not included

breakfast

service needs to improve, they lack the staff to attend breakfast

spacious room, nice complete breakfast, nice staff.

breakfast was really good. and they have enough veraity of foods

the breakfast menu could use some improvement, add more choices.

all was very nice and the breakfast tasty

breakfast was good choice however not enough places to seat as sems to be a busy restaurant

nice room, amenities and good breakfast buffet

the hotel was very close to several restaurants. the breakfast buffet was quite tasty.

breakfast was great. lots of option. the gym was a nice touch too!

tasty breakfast buffet. clean and tidy.

nice safe area, varied breakfast, nice pool and gym

the pool was lovely and warm with nice furnishings

it was very cold in the room and as well in the pool area

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is varied and tasty

the pool is not really for small children, but the water temperature was nice

room service is not worth the money, the 15% tip

no swimming pool :

access to gym

good hotel, amazing that they have now free wifi which is great

no pool is a downside:/

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

great breakfast. great service from staff.

breakfast buffet was very nice

early check in may be 2 pm? late check out 4 pm?

breakfast was excellent!!

great breakfast

the gymnasium was excellent

hotel have pool

the breakfast was really not the best menu

the gym, despite being small, did its job.

spa facilities

front desk lady at the spa is extremely helpful and friendly

laundry service was excellent

spa and gym facilities and the room we had was perfect with a great view.

loved the comfy rooms and the spa is a definitely a must

wifi signal was strong

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

property with well-equipped kitchen

kitchen facilities are great and the lounge is a comfortable space

the breakfast was amazing

ordered room service twice and both tines there were problems

superb roof top pool with great views over the city

great gym, nice big pool, both at the top floor with a magnificent view

the room service attendant tried getting 20% more of a tip even though there was an auto gratuity

breakfast buffet and rooftop swimming pool

the only thing is that i was there on a monday and the bar closed really early.

the only thing that could be improved is the room service food

the resort is located alongside a mall with restaurants and bars

i had room service breakfast and the food wasn t well cooked

stayed with kids at this hotel and it was perfect

breakfast included was good and the room exceeded everything i could have imagined

the breakfast was excellent

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

clean, quiet and comfortable ,stuff are helpful,breakfast was good

the breakfast was exelent

room service is very quick

cold, heating not working, needed to change currency max a day us$100, room service expensive &

tv screen, quicker response when i asked for someone to pick up the room service tray after i called repeatedly because i wanted to go to bed after i had dinner in my

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

24 hr room service

the parking is free, although is valet parking

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

gym is a joke

privacy, mexican style bathrooms and over all view of the city with a gym.

the location of the hotel is the best the hotel parking has plenty of room

i suppose covid is the excuse, but everything was closed, the bar, the gym, the restaurant

the breakfast was delicious! rooms were very spacious perfect locationud83dudc4cud83cudffd

everything: staff, facilities, breakfast, all was above my expectations.

the swimming pool is long and has jacuzzy, the terrace is beautiful

the buffet breakfast offered great value for money and provided delicious food, with more mexican options and

i loved the swimming pool, sauna and jacuzzi

good wifi

the pool is not heated

maybe just that the premises like the gym,pool etc

it had room service, good amenities, and great stuff

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

room service was 24h and very affordable which worked out well

room service personal

friendly staff, great room service and very clean rooms

room service and restaurant closed by 10 pm

gym- the gym equipment needs to be updated

service wasn t continuous and the livi by room of the apartments could be dark, also breakfast was good but disorganized

comfortable leaving , wi-fi was great speed also , everyday clean up and bed and towels change, room service is also great if you decide to have something in middle of the

room service was very good .food was ok .staff was helpful.

wifi wasn t great

the girl at the bar saturday night could have been friendlier.

wifi is okay, 5mbps with a browser login, stable enough during my time

kitchenette equipment missed a pan to heat water and at least some tea bags, the wifi was very

room service food could improve

pretty much everything. staff, quietness and room service were very very good.

offers it and it saves time and effort to guests) pillows were anemic and sheets felt cheap room service food for breakfast wasn't

breakfast... it took way too long for them to prepare food

facility was old, sheets had holes, breakfast was not very good

breakfast included was excellent

breakfast is good. i regret restaurant did not serve dinner. there are no restaurants close by.

pillows are comfortable, the city view is fantastic, the staff are very helpful and considerate, breakfast was good, its all worth it

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym room is on construction

gym upstairs, breakfast is great

the continental breakfast was limited, and the treadmills in the gym did not function.

there was a variety of on-site amenities, including a swimming pool, fitness center, and spa

amazing view from the room, pool, and gym. the room was extremely clean and staff was great.

great gym installations, with good

great friendly staff. great breakfast. excellent comfy rooms. swimming pool and gym was great.

very clean, quiet, good amenities, nice gym, comfortable rooms

the service at breakfast was very professional and friendly

spa suites are always amazing

breakfast can be delivered by room service.

the room was clean, and the room service was exceptional

breakfast though limited is amazing

bed comfort, shower, gym

breakfast was very good ud83dudc4d

breakfast and dinner are excellent good, and it's not a noisy hotel despite its closeness to

the location, the staff, the room and the breakfast

breakfast area needs more staff

breakfast was great ud83dudc4d