riously, great great wifi), and the room itself was cute

the gym is a joke

door and plenty of cafes / restaurants cleaning personel is lovely great that they have a small gym, shame there is only small weights

(you can also order room service)

oken) and one tapis roluant

location and great breakfast

the wifi is absolutely terrible.

with parking, good breakfast, good overall, only complain is the smell on bath towels, not really a

loud: the other rooms, the cleaning ladies, the street. minimal wifi in my room.

location, parking lot, service in general

the gym was pretty small but i liked that they had a gym

no room service at all

location, wifi much better than last time, friendliness

wifi wasn t in the living room area, but i ve stayed here 3 times now and this was the first

the gym is basic and small but you can get a decent enough workout to just stay in shape

breakfast is good

location and the staff was super helpful and the food of the breakfast was well served and there was

good location and very convenient breakfast is good and staff is friendly

great breakfast. i loved the fresh orange juice.

excellent location, comfortable bed and good breakfast

daily breakfast at the hotel was wonderful also the bar has live music too

excellent room service for our son who was poorly

didn t know the hotel parking was 24 hrs and i parked in other place near by one night i came back after midnight

asked for quite room and receptionist put me accross from gym which is very noisy in the morning

we booked room for 3 ppl but she gave everything including breakfast coupon, wifi login and beds for only 2

wifi is poor

nice gym

wifi could be little better but it was good enough for a little bit of work or watching movies

great location, gym facilities and upstairs bar/restaurant with a great view.

location in zona rosa a bit outside of bars and discos

modern hotel with very comfortable rooms. the staff was very friendly and breakfast was great.

kitchen is small galley style with

breakfast was sensational

enjoyed breakfast in the dining room

comfortable one bedroom apartment, with kitchen

early check in was very helpful. everything was clean and beautiful.

decor was really cool, it wasn't too noisy despite being across the road from a bar on saturday night

is a music bar in the hotel and on one night, the performance lasted until 1am

there is so much to do in the area, and the bar next door is a must go

the breakfast was good with various choices and there is a great little bar next door that serves delicious food and great cocktails

pool is a bit small so don't expect to have a swim.

rooftop pool is small and shallow but very nice after long days walking

service in the bar area was aweful

some gym equipment broken.

pool, room service, gym

the gym was also surprisingly good, it had plenty equipments for a hotel

the wifi doesn't work well

wifi reception and speed was good all around

late night staff. the room service after midnight doesn't work.

the rooms have excellent facilities, from a fully equipped mini bar to a

location was great, very easy access to the insurgente metro station, also there are many bar and restaurants nearby

place is very clean and very close to everything so no need for taxis also the room is very big laundry is very expensive but

location near vibrant street full of bars in zona rosa good price for mexico city man in bar

there were no bars near and there were lots, 5 mins away room key wouldn't work and had to get porter a couple of

), air-conditioner, laundry machine

sister (travel companion) were comfortable and the breakfast had variety and good and fresh fruit

the location mainly, the excellent breakfast and the hotel staff

location, excellent breakfast , staff.

the breakfast was even cooked although was advertised as continental

breakfast is so so

just a kitchen that serves the bar

pool and spa area is very nice, jacuzzi is great

gym was packed, swimming pool too small

room,gym

gym was packed, swimming pool too small

few more basic utensils in the kitchenette would have been helpful, but otherwise everything was great

roof top balcony and small gym

to customise your stay to your needs, including preparing your own breakfast if you need to leave early

liked everything about the room with the kitchen and the view

there is a little gym on roof top, but most of the equipment are aged, so this is a room of improvement

there is a nice terrace on the roof with a gym and lounge area

clean rooms, nice little gym with limited but useable equipment

no towels on gym no water on gym

- location is a big plus - cleanliness - nice staff - good wifi

on the street and the restaurant below had power, but we were left without electricity and wifi

the wifi never worked. it had to go outside to get internet. the room was full of mosquitos.

cleaning service, the staff was very attentive, the parking was good and the bed and pillows were amazing

the wifi doesn't work consistently

the wifi sucked. the staff wasn't really friendly nor courteous

gym facilities could be restored

i didint mind that much becuase i had my tablet and wifi had good speed

my room had a spa bath which was awesome after a long flight

the food and breakfast was fantastic

make sure you check out the rooftop bar for a drink with special views over the city

staff hospitality, cleanliness, design, facilities, breakfast

fantastic hotel, great location. rooftop bar is amazing

the room service was impeccable

didn't try the gym but it was there and it looked nice

also the rooftop and gym were not finished yet

breakfast included in the price it is amazing, the staff it is very friendly, very good location,

there is also a gym, a zen garden and a terrace

the staff were super nice and helpful, and the breakfast was good too

wifi connection was unstable from hotel room

- leaking air conditioning - lousy staff: asked for ice 3 times to different persons

specially when you travel with kids its nice when they offer

nice breakfast

wifi was awful, staff was unoleasent at breakfast

no parking lot, the entrance is too high for carrying bags, elders and people on wheelchairs

24 hour room service with food from restaurant

have limited parking slots and i ended up leaving my car on the street

spacious, comfortable, kitchenette n good wifi

good wifi, hot showers, very clean rooms

indoors swiming pool

wasn't keen on the room service menu, i would have liked more vegetarian options

the courtesy of the staff. the club and the location. i used the gym and sauna, they were great.

m to 7pm) could not use it because of

need an upgrade in the bar and rest. areas

the room was very comfortable, large size and very good for working with speedy wifi and comfortable desk

was excellent- most worthy of a mention were the staff (from the bar staff at the rooftop pool to the cleaners and the front desk- all friendly and helpful) and the (+)great location. attentive staff. great value. beautiful rooftop. bar is awesome. (+) bar located at the lobby prepares great margaritas (+)on arrival to an executive room, which gave access to the executive complimentary breakfast and bar area (+) the roof was almost always empty and a bit lifeless- it could benefit from a bar to liven the place up

btw, their room service menu is a good 10 out 10

room service food is too expensive and not good enough

excellent location and breakfast

the third day, breakfast service was starting to unravel a bit (busy weekend

breakfast was not great and expensive

were a few breakfast items that were not as well prepared as others but we enjoyed the breakfast and found

the lobby and bar area were comfortable

no breakfast was purchased.

friendly staff, good breakfast, good location- close to everything but a reasonably quiet neighborhood

the hotel also has such a pretty garden with a nice bar and outside seating

good breakfast

had dental emergency and they were very helpful gym was exactly what i needed for weight

my breakfast was excellent!

com price, accept credit card - they clean the room every day - good wifi

easy car parking, easy check-in and out, good wifi all over the hotel.

probably that elevator does not goes all the way down to the parking slots.

parking is separate business from the hotel and they charge you $70 mxn for

room, great city view from my room, comfortable bed, good water pressure in the shower, free wifi, computer corner, luggage storage

had an excellent breakfast there, but didn t try any other meals)

it was next to laundry room, could hear bathroom activities next door

simple, but has everything you need- wifi, tv, restaurant

laundry services were fast and fairly priced

a bit noisy for working from home

the room service staff even took the time to fold our clothes without asking

the location and the house was amazing. they helped us with a late check out and saved our day.

early check in against a fee possible without problem

got room service breakfast on our last day

of comfort like ac, a king-sized bed, wonderful pillows, a big spacious bathroom, and even room service

wifi had poor reach in the rooms

-wifi was not good

the breakfast menu its poor, the wifi is weak, the room it's dark, tv does not work.

wifi doesn't work and the crew is unpolite and ineficient.

wifi too weak breakfast was too poor

next door was personel room making noise all the night that we could not sleep well, very small gym, payment with maestro was not possible, no other currency accepted, breakfast and minibar shoul

the gym is too simple and energy generators are a bit noisy at night.

room service at night

top marks for room service also

room service ends early

the bar downstairs is as loud as a concert stadium

the breakfast room from the morning was also great in the evening to play cards or just hang out after

breakfast was lovely and security was accommodating when we needed to leave at 4am for an excursion

i ate and drank at all the places downstairs and breakfast was great as well

the breakfast is decent but i wouldn t eat everyday there as there s a lot of options within 5 mins

also the breakfast included in the stay was very simple

the breakfast in the hotel while convenient, was not very good. more and better options nearby.

breakfast was the same every day only one choice, staff was very friendly and helpfull,speciallly

great location, nice place to rest and sleep. breakfast was really complete.

was there free breakfast? i didn't know, i wasn't informed.

the provided an early check in which was actually good and location is great.

wifi was spotty -it would disconnect for 10ish minutes at a time throughout the day

the wifi could be better.

good wifi so i was able to work perfectly

bad for not reading the other comments mentioning the lack of

also i had room service and the guys

often didn t work at all

leaky toilet, very bad wifi

was not very comfortable, they didn't want to provide an extra towel we requested, wifi was not reliable, couldn't work from the hotel with confidence

poor wifi, no heater, tv cable, poor gym

rooms wifi is not available

seventh floor bar has terrific view; it needs some updating

floor had no anti-slip; had to hold on to the bar to keep from falling, very slippery

the balcony and the rooftop views, fitness center and restaurant were great.

the roof top bar is definitely to be recommended and the facilities really were excellent for the conference

very friendly and helpful staff. nice lobby area and bar area.

value for money mid range hotel with very polite staff, clean and also parking

there is a laundry service right next to the hotel

great location and service. helpful staff restaurant in building and free parking

there was this one staff who helped me with the gym, i couldn't get in, and she went with me to ensure i can get in

wifi can be spotty and worked sometimes

the pool was out of order which was a little disappointing.

bathroom and shower, good wifi and nice dining room downstairs.

underground parking for free

got a place here because of the pool, but we didn't get in because it seemed a little dirty

pool was a bit dirty, our window couldn t close and if the neighbours were talking/watching tv,

wifi, old

the electric outlet were 2-pin, the wifi was weak, poor

lack of internet or wifi

private parking was nice!

wifi is very bad, no tea pot to warm up water, no refrigerator

same breakfast every day. it can be made better with some different options.

location & breakfast

the breakfast was not buffet, and it was terrible. however, the hotel was so nice i

breakfast on the balcony is excellent

is little (only for one person at the time) continental breakfast has few options

gym is super outdated and a total disappointment

the rooftop gym was a great idea but a lot of the equipment was out of service.

the room service is good the area is nice

location, the swimming pool was perfect for the kids.

excellent customer service, the food is incredible, the rooms are really clean , amazing pool and

service was excellent and fast, it was a short 10min run to my favourite gym in san cosme so working out everyday was easy

all services such as laundry and room service were prompt and smooth

the only complaint was that i ordered room service late at night and got food poisoning from it.

need to have a fridge for guest not just a mini bar with charge

room service was excellent and fast, it was a short 10min run to my favourite gym in san cosme so

with a window in the inner courtyard are exposed to loud music from the gym

hotel room is wide, with a kitchen, living room and bedroom

outside), the gym is more than you could ask for, and the rooms are always with comfortable beds/ kitchen equipped with everything you should need to cook along with an standard size refrigerator

the pool was under maintenance, it does not have a restaurant and the elevators are old.

great gym

transport, guiding me about the city, or accommodating me even though i got very late for breakfast

included breakfast was underwhelming—just fruit, yogurt, and a drink (coffee or tea), with no hot options,

the downstairs bartender overheard me mention i was thirsty as we arrived, and took it upon himself to bring me a

breakfast is at the rooftop restaurant with amazing views

the breakfast on the rooftop is lovely, however very light - fruits, toast and coffee or juice

pa and gym ) are great

small pool jacuzzi always occupied

the hotel facilities ( spa and gym ) are great (+) gym was extremely well equipped (+)rooms were perfect. gym great. location excellent. (+)the room was beautiful. pretty good size. the hotel itself was very nice. the gym was perfect.

covid 19 ; no pool and restaurant close.

also i wish they'd been more obvious on the website about the fact that entry to the pool and

the pool was closed and when it was open - literally hundreds of kids used it

and fungus, the supposed pool was not workinga and it was dirty , we couldn't used it for the kids such a dissapointment

the pool was filthy and couln't be used by our kids

only pick the hotel because kids like to have swimming pool

spa is very small and pool is not impressive

breakfast excellent

oh and breakfast/brunch was delicious

the pool and gym were a little claustrophobic

breakfast is good. the bed is compfortable. all devices look new and clean.

starting from the amenities such as the a/c, the gym (various machines not working) and overall the facilities are outdated

gym should be upgraded. other facilities are ok.

nice to have the gym on top floor

very helpful with room switches, that was necessary due to the nightclub music from the palace bar next door completely infiltrating all floors of the building

gym was not well equipped