terrace bar was not open while we were there.

of castle from room, garage for car, walk to all attractions, very friendly staff, great little bar and terrace

rooms were large and well appointed with mini bar and filter coffee machine

great terrace to sit with a glass of wine from their bar and watch the sunset

clean and comfortable room with mini bar and safe

very good staff, spacious, well-appointed rooms with room service, excellent location

room service is available

service at the bar was slow. someone had to be called to staff the bar.

rdio and

not to have the spa area available for all guest or a pool area outside the spa .

of the old town, less than 5 minutes walk to the aqueduct and the alcazar, out of season the bar is closed and the restaurant is only open for breakfast, however there are good places for

lack of noise insulation between rooms - noisy kids on corridors until early morning

spa bath, double shower and quality toiletries

well at least the king bed was… the kids didn’t complain about theirs

bathroom in bar area was disgusting.

room was great, the wifi worked perfectly and the water was hot and plentiful

art from the shock of having to pay extra for pool/sauna) and the valet parking worked perfectly

wifi is slower than dial up in the 20th century

spa s warm pool could have been warmer

the spa facility was excellent and reasonably priced

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

no price list for laundry.

one of our party was unwell and the hotel accommodated an early check in

indoor pool was closed and the gym is not very well equipped

outside pool (no sunshades) and gym being closed

service was overall really good (with the exception of an inattentive bar tender in the afternoon)

loved the room and the view. loved the location. the bar and restaurant area lovely.

outside pool was closed

we loved it :) everything we asked for from the reception was organised very fast, people at the bar and restaurant were very kind and helpful, housekeeping was great as well

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

great location, helpful staff, great breakfast, nice bar and cosy.

a good bar fridge, good storage and cross ventilation

had the only suite which was lovely with a four poster bed and a spa bath

wifi didn t work in our room

or those who drive ), good wifi and ac.

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands ipad would not work properly 5) preset air conditioner can only have 24c or off 6)

no room service even for tea and coffee

an excellent central location, attached garage

has free onsite parking and a very convenient restaurant serving all day

there was plenty of parking space, and there was a nice little bar/restaurant in the facility

well located, ample parking, good bar and restaurant facilities

had a car rental so the free parking and location a few kilometres outside the downtown area was perfect

plenty of car parking and we felt safe

they allowed early check in as the hotel is huge and has many

great team at the pool, in the bar and restaurant and on the front desk

pool area doesn't open until 12

disappointed that the pool didn’t open until 12 noon

pool area in gardens with bar

awesome parking lot

great stop over with great staff, rooms and parking off road

smashing bar wine and food

location, on the main thoroughfare for the segovia sights and parking

modern clean and secure parking on site very nice hotel

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

staff lovely with exception very comprehensive breakfast

the bar was excellent and lovely to come back to and the food was delicious

clean, friendly staff, breakfast was excellent- full buffet

were informed on arrival we could eat in the restaurant from 8:30pm or the bar served food if we preferred

lovely old property which was right by the aqueduct. nice friendly bar and outdoor seating area.

decor was beautiful . spacious ground s with easy on site parking. first rate all round.

absolutely loved the classy feel of the lounge and bar area, loved the antique feel of the rooms and hallways

rry didn't catch his name) were amazing

for spa, towels only against deposit at reception, no coffee machine and water heater in room, room service overcharged, old town reachable only by car

whenever i wanted to go to the pool it was closed

well located for touring the area. excellent breakfast!!

our hosts, the location, comfortable bed, the breakfast.

the breakfast is delicious