everything was nice, breakfast was good.

the breakfast was lacking. good coffee tho

big room, clean, breakfast

i did not get to try the gym but i was able to use the business center

shuttle service

clean rooms and clean bathrooms. breakfast was very good.

there was supposed to be baged breakfast, and there was none.

it was near the airport with free shuttle.

good location, helpful staff, good breakfast

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall and was very loud

arrived very late, the bar being open was a welcome site, but the bartender went above and beyond to be

shuttle service and front desk personnel top notch!,

late check out.

due to covid the bar restaurant and pool were all closed which they did not inform me of they just had signs posted

staff was very friendly and so were the shuttle drivers

this room through this site specifically because i needed early check in before a flight; even specified what time i'd be there

the gym was a

the gym there is nothing like displayed online

out dated bedding out dated non working gym

the gym there is nothing like displayed online

they also did not tell me that the pool was closed

had to take the shuttle from the airport at 1:30 am when the shuttle quits running at 1 am

the pool was not open. i think it was to early for the season.

airport shuttle clean room restaurant on site- waiter was outstanding

airport shuttle 15 mins late

were happy with the outside appearance and ample parking

i needed to get to the airport the next morning and they even provided shuttle bus service

bar and grill in the hotel

the water was to cold for the kids anyway

room service

the staff was pleasant. the pool was awesome and the breakfast was a bonus

not clean, no proper breakfast, dirty kitchen and dishes. very old property, not worth the price

breakfast had a good variety and changed a little every day

during covid we couldnt try pool or the breakfast however everything else amazing...

the room was very clean and had everything we needed, as far as the sofa bed and the kitchen utensils

pool closed

the lady tending breakfast bar was constantly replenishing food, wiping tables and counters, and greeting guests

feather pillows. pool wasn’t working had to ask about cookies instead of brunt offered one

costa coffee and breakfast were available in the reception area

flight arrived very close to midnight so i called the holiday inn to confirm that the shuttle was operating and it was

proximity to airport, free parking

we booked because we knew they had a pool and hot tub

children enjoyed the pool

obvious information upon reservation that pool, fitness center and restaurant were closed

i liked the restaurant and bar. the pool and location was nice

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

airport shuttle bus is free and called for the guest service

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and fresh

and shuttle were great

pool was clean

the location and the fact that there was a free shuttle to the airport, a breakfast included

hotel had a lovely breakfast buffet that included fresh juices and smoothies

staff was friendly, shuttle bus driver was friendly

the breakfast was nice, even with the crowd and being late

clean, large room, great gym has a pool, in shopping centre and restaurant area, free shuttle to airport, friendly

the pool was closed but it was understandable.

pool wasn't available and this wasn't stated when i booked the hotel as this was a big draw for my

friendly staff, great room layout. quiet and comfortable. great breakfast.

carpet in room had some major stains, made to order drinks at the bar would have been amazing vs box drinks

good breakfast, bar on site

very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful

gps, we also had a note that said there was free breakfast but we could only find the breakfast bar which you had to pay

the hotel is located next to a large bar and the music is concert-level loud

one incident with the breakfast service person

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

lobby offers convenient breakfast and had a nice bar area

valley parking only the bar wasn't very cozy

they did comp us two drinks a piece from the bar and reduced our rate by $60

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

a perfect location , nice bar restaurant across the street, great breakfast place/ coffee shop down the street the hotel

ter first night stay) was lacking

valet

room service stunk. not sure what that was all about. breakfast on site was good.

bed was very comfortable. room service was exceptional

i was sad i didn t get to check out the pool but i will next time

still no room service yet

steven and jason at the bar were super friendly and helpful

the location is perfect, i love the starbucks in the lobby. very nice gym:)

clean, valet team was extremely helpful and nice, room service for breakfast was perfect and reasonably priced

also advertised breakfast until 10:30 but when we arrived at 10:10 was told the kitchen closed in 4 minutes

big deal here but the bar could have been open later

rooms are very spacious and like a fancy city apartment, minus the kitchen

not having a kitchenette in the room, and a decent hotel restaurant.

breakfast was very good

very spacious room, with small kitchen excellent for family stay.

the space and kitchen facilities

9 mi) of the altria theater; free parking, free breakfast

kitchen could have used a few more utensils.

everything is great, service, gym, pool, location, all

we loved the gym

of the room, spaciousness of the room all of the staff were nice, pleasant informed, and the breakfast was neat clean and fulfilling

the pool was very tiny in the bar overlooks it

didn’t work, maintenence came but couldn’t fix, elevators were confusing and the gym was full of kids not sanatizing equipment, and they ran out of sanatize wipes in hyundai

the room was big beds were comfortable. great location. good breakfast.

air conditioning in the gym didn't appear to be adjustable - despite my best efforts ! iro

the pool was very nice and clean too

use of the gym and pool, which is why we chose this hotel

quiet pool and great breakfast.

gave us a menu, gave us drinks and then said the kitchen would be closing soon if we wanted to order something and then never came back to take our

everything was nice, however towards the evening there was a family who was extremely loud with kids (there room was next to mine)

ordered breakfast via room service night before and it never arrived

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

place did not do room service even though it had a menu and qr code

breakfast good. nice gym.

i loved how clean it was, and the shuttle that was available for us to use

it was a small coffee bar next to the counter on the left with creamer, coffee and creamer daily until like 11 would

just perfect to fit family with two small kids

very convenient to vcuedical center, and the shuttle was a bonus

we were so pleased to learn there was an ev charger

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

fitness room included also

although the hot breakfast was fantastic, most of it was gone when i arrived at 7:30.

we were able to do early check in and late check out. the staff were very accommodating

we were able to do early check in and late check out. the staff were very accommodating

the staff running the breakfast cafe went above and beyond to ensure an excellent breakfast.

beautiful building and a great stay! the bar and patio were lovely!

love the decore, nice little bar area with fun drinks

i loved the bar and restaurant was excellent

bar wasn’t open… but it was a monday night

love the coffee bar downstairs

the breakfast was ok, and the location was great.

good breakfast, nice clean rooms!

the hotels fault , corona has made hot breakfast impossible

breakfast was mediocre

breakfast was plenty, and just right, stay was great i will be going back with family

particular the the gym wasn’t cleaned during my two days stay

the view from the rooftop bar was incredible and food/drinks were good.

a nice property. superb rooftop bar with great views of the city.

nice family friendly bar area with fun game area for kids and teens

one of the reasons we stayed there was to let the kids go sight seeing from the roof only to be told we were not allowed up there

there was kids running up and down the hallway when we checked in our room wasn't sure if the kid was staying

as a parent of two special needs kids, this property is not recommended and is deplorable in its customer service efforts

the lobby was nice and staff were friendly. plenty of parking.

pool could use a litte upkeep but would definitly return

pool, room, space.

breakfast was good due to the covid-19.

beds were very comfortable, breakfast was good and the gym was also a plus.

this made the room smell like sweaty gym clothing

thought the breakfast selection was great

the staff and location were great! breakfast and everything else was great.

the breakfast was too ordinary.

the breakfast was very good

missed free breakfast my fault

friendly staff, comfortable bed, great breakfast

breakfast was a little disappointing this time

i m paying there s no gym no restaurant no guest laundry the elevator doesn t work lost power on half the room

parking should have more light to ensure secure feeling.

the parking was limited had to walk a distance from your room.

if i had to find something , room service stops at 6pm so make sure you get bath tiles and paper before if you miss room

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn’t work properly

breakfast!!!

the breakfast could have been better

was coffee in the morning which was good, but very little in the way of breakfast

breakfast was minimal

the only benefit was i could park my tractor trailer.

the pool wasn’t open

the pool table, shuffle board, corn hole boards were the stars

the breakfast their was a full serve yourself and was great

they have a game room pool table, shuffle board, and an outdoor pool

the variety offered by the hotel; bar, food, and gym

we didn’t stay for breakfast

location, close to restaurants and gas stations. great breakfast and coffee

only the breakfast

cleanliness and breakfast

have been some protein in breakfast, no eggs, no sausage, nothing

the breakfast voucher for a free breakfast next door at the restaurant was very good

my stay and the outstanding breakfast next door.

staff did not inform during check-in that the breakfast would be served at the neighbourhood restaurant and the coupons need to be collected

the price was great and having breakfast was a plus

breakfast could be better but overall good experience

it was a suite so i had expected to use the kitchen but there were no dishes,pots or pans or cutlery so i couldn’t take advantage of it

funny smell in room, from cooking something in kitchen area.

our room was very clean and comfortable. the breakfast was delicious. enjoy the pool too.

the breakfast was very good; the fitness room was average (no free weights or dumbbells

need to upgrade the fitness equipment, upgrade to netflix and other

to family we were visiting ample easy parking very clean and comfortable room with a couch, desk and

it was heated, when we arrived the pool had no water also no drink menu with prices at the lobby bar a cheap glass of wine was

parking is free

food and bar wasna

pool was closed. bar was out of jameson.

of space in suites, with kitchen, living room, bedroom, separate bathroom

although we didn’t make use of the gym or laundry room, we did pass them and they looked clean

decor was exceptional and the suite was very spacious and the kitchen was fully stocked unlike the other

we loved the cleaniness of the room and the kitchen was equipped with everything we needed.

i didn't get a chance to use the gym but maybe on our next visit - we will be back

plenty of parking. room was clean. concierge staff was nice and welcoming.

good parking. safe location.

i forgot toothpaste and they gave me some desserts in hotel lobby bar were delicious and drinks well

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not adults

if the staff had made clear we needed to order our room service for breakfast the night before by hanging the placard on the door, we might have

the location also offered hot breakfast, which is a great convenience for people who are not familiar with the area

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

hotel is conveniently located, the staff is wonderful, the complimentary breakfast is tasty

breakfast was different daily

pool was small and cold

was disappointed to learn that the outdoor pool was not yet open as i had selected the facility partly because of the pool

meat at breakfast and pool open

i was so grateful that the pool was accessible given the limitations at many facilities during the pandemic

the breakfast was tasty and hot

the selection of the breakfast, no hot food,,

lack of parking behind guest quarters

there's close, covered parking also

the bar and food in the restaurant were also great

a place for dinner with non-smoking besides the bar area.

beautiful property on a golf

for the price we pay for, but i didn't like the gym

need to pay more attention to laundry. stains on towels.

was not enough help getting breakfast out, they could not keep up with the demand for food and they ran out of things

the staff, my room and the pool

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was right across from it

dark.. the rooms had poor lighting as well as the bar area

room size, gym, and location

i order room service and when i picked up my food it was cooked liked i ordered

very clean breakfast was good customer service was a 10

a bigger fridge so we didn't have to leave the comfort and privacy of our suite, especially after room service closed for the night, or if you were tipsy

that the breakfast only lasted until 9:30

loved everything about the room it was spacious and clean just that they need more breakfast to guests

the room was clean, breakfast was good, and service was good.

breakfast was good , rooms very nice

breakfast selection was very poor

i booked a room for the night so my daughter could enjoy their indoor pool for her birthday

like idea of indoor pool if we had time

called ahead for booking to see if the pool was open and available and was told yes

the starbucks in the lobby was closed, the pool was closed and no breakfast.

looking forward to using pool

order the spa suite and paid extra , no spa suite available

booked a spa suite and did not get what i paid for when i told the front desk worker he said it was nothing

staff was great they were very helpful with everything from the checking in process to getting breakfast

comfy and relaxing had a free breakfast

was no breakfast served