kids loved the pool and the hot jacuzzi pool was fantastic

delicious, my daughters had a really good time at the pools , the personal was really nice , the gym was really

wifi was very slow

casino took my moneyud83eudd23 but did great the first night.

parking security guards gross

both early morning departures meant no breakfast but the restaurant manager had amazing fruit and pastries delivered to our room at 6 am

24hr room service would be a plus

the only thing we didn t love was that the restaurant food at bar no

part of our group visited the spa and really enjoyed it as well

any other stuff in the restaurant is phenomenal and the pool area is extremely nice outside

they kindly took me to the fitness centre and airport, which was lovely

de golf is a great place to stay always and it worked ideally as a gathering spot for our group of six

the parking was gated which we also appreciated

hotel on golf course with lush green surrounding - atria, patios

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

fabulous view across the golf course that might have appeared from the advertising that one would have access to walk on, if

hotel is right on the golf course

outside back yard with view of golf course

gorgeous lookout onto the golf course, amazing breakfast and hospitality

tables next to beautiful tiled pool -

the pool water could have been a bit warmer :-). it was refreshing!

since we have kids the pool was one of the top reasons we chose the location so a little disappointing that the

our kids used the pool for a little bit but quickly got too cold

the kids loved the pool and waterslide

breakfast was great

shuttle out of service. small car barely adequate. spray paint can got onto suitcase in trunk.

location is excellent, breakfast is ok

breakfast greatest

no included free shuttle transportation to airport

was a tray with a big pile of dishes on it, apparently from the previous occupant who ordered room service

i love the decor and outdoor facilities and pool to enjoy costa rica's perfect ambient temperature

wifi was great

bar and breakfast buffet were both excellent - very friendly staff

great location if you are coming from the airport and private parking place

the breakfast was excellent

breakfast

the gym is very good equipped and it has a free shuttle to the airport every hour.

the breakfast was not good. they need more variety.

great breakfast

loved the rooftop pool and bar area

both great , location for airport and beautiful breakfast

conscientious (special nod to genesis at check-in and kristy in the restaurant) there is a free shuttle to the airport every hour

it has a nice pool with nearby bar and food service

the free shuttle only arrives every two hours. about $20 for taxi to the hotel.

very old and no elevators to the third floor which was tough with kids and a lot of luggage

vertised as free 24-hr shuttle), no laundry, awful breakfast

unfortunately the phone did not work, which made it impossible to call the front desk, room service, or get a wake up call

great pool and bar in the vicinity of the airport

room was great, room service was good, the restaurant was great and the facilities were awesome

easy to find and easy parking

and cafes walking distance the swimming pool very nice the room was big and comfortable they have parking and also airport shuttle

was located next to parking lot so car lights and noise were a bit disturbing

comfortable bedding, good food, lovely outdoor pool, shuttle service: the vibe!

the restaurant on site was great and the kids enjoyed the pool. (cold though) (+) my kids loved the hotel cats (-)shower temperature right was hard and unsafe for young kids (-)the room was on the smaller side for two adults and two kids (under 3). (+) sat out in the sunshine with a drink while the kids swam the evening before our flight (+) let's say efficient enough but there is also a nice clean pool for your kids to cool off if necessary (+) it has a swimming pool which is good for relaxing (aldo with kids) (-)small room for 2 adults and 2 kids trying to pack up after a lovely vacation (+) the hotel grounds are very nice and it has a small pool that was sufficient for the kids (-)slow airport pickup, which was disappointing after a 24 hour journey and travelling with kids etc

the food and bar are great, and the staff very friendly and helpful!

there is a very nice restaurant and bar on site

food at the restaurant was marvelous and the free breakfast ample

nice little outdoor pool that the kids enjoyed & relaxed homely restaurant on site

breakfast was great, and the pool area is relaxing

breakfast, lovely and huge room

beautiful property, has a park for kids, swimming pool and tennis

really good parking - very close to the airport with car, so good for first and last night - very comfy hotel/

playground, pool table, tennis court was so fun for the kids

the free breakfast, the good beds, the price and most of all, the fantastic restaurant!

welcoming owner/staff, property is gorgeous, rooms lovely with great pool area and lots of cosy seating

ac didn't work, pool was dirty so we didn't use it, right next to very noisy road.

kids loved the dogs and the rustic affair was nice.

the decoration all around the property, the beautifully lit garden, the lights, the swimming pool, the staff was very helpful and friendly

the pool looked awesome, unfortunately we didn’t get to use it

and his breakfast team were totally awesome with our kids

closeness to airport, shuttle, friendly staff, clean rooms and the pool is great for the kids.

the pool area is fab and the little gym

close to airport, food, casino.

free shuttle to airport, good wifi, full breakfast, pool and the pollo restaurant just in front

noise from kids at night playing in pool and loud in hallway late at night.

stayed 2 different times and was over billed the second time to cover possible room service

the swimming pool and lounge area. coffee in the lobby along with apples

we stayed in a room with 2 large double beds which was great for 2 adults and 2 young kids

my kids loved the hot chocolate that was

well equipped & comfy, nice vibe, delicious breakfast

breakfast was excellent

great room and the kids loved the pool as well

my kids enjoyed ping pong, pool table, and playstation as well as

recommend the octopus for dinner

excelente room service, el gym genial.

of dining options/good food, casino in the hotel, a nice gym and upper level pool, very good pricing compared to what one would

we play in the casino having worked in 7 casinos in 35 yrs

breakfast

clean, big rooms with excellent breakfast. staff were very friendly and helpful.

breakfast to go

convenient location, well-kept, good breakfast

did not use pool amenities but looked nice

the hotel was clean, the location safe and the hotel pool was small but very nice

cold swimming pool

delicious breakfast good location to be picked up by tours some shopping around

some of the gym equipment is dated

the pool gym and the food. beds were extremely comfy

- staff were nice but felt a little understaffed - air conditioning in the gym not very good

the breakfast buffet was the most spectacular spread i have ever seen

we enjoyed a few hours at the pool and also ordered room service for dinner which was affordable , delicious and arrived in 25 minutes

i like the staff the facility the food the service especially the pool and exercise room

parking lot was full, and common areas were crowded all the time

great breakfast, laundry on site.

it has a good room and pool and the breakfast is alright

is small but the rooms are very comfortable for the price, breakfast is nice too, and there is a bar & restaurant for the evening

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

pool area looked like it had been neglected for a while

room is spacious with all the facilities you would expect, breakfast was substantial and well prepared and presented, the restaurant has a limited menu but

great breakfast

modern, nice breakfast and good facilities.

breakfast was excellent

a breakfast little more adjusted to european standards, but i guess they don't have many guests from

breakfast was great

i booked it wasn’t clear that the room didn’t include breakfast, so i had to paid it additionally

food

great breakfast ! ourdoor pool! free shuttle to snd from airport, less than 15 min drive

s in front of the restauraunt to the right of

amazing gym.... nice rooms

we also utilized the airport shuttle service, which was excellent, and took advantage of the gym, which has all the basics for a good workout

comfortable bed with nice linens. great view as i had a corner room. room service was very good.

they made my stay comfortable and enjoyable, adding special treats like fresh fruit to my room service

parking garage

the hotel was close to restaurants and a mall, they also had free parking

i did my daily pt in the gym

i'm still dreaming about the breakfast

the breakfast at the hotel was delicious as

great breakfast, lovely shower with hot water, great lication

little hotel in san jose, the staff were really helpful and kind and the breakfast was delicious

so many beautiful birds, and breakfast in the morning is great

big, clean room with a balcony overlooking pool. great staff and beautiful property.

staff at the reception and in the bar is friendly

the pool area was relaxing and exactly what we wanted

we enjoyed the pool area, then a thunderstorm rolled in

details! mini bar in the room and didn't like to hear dogs bark

staff, very clean and comfortable, very good breakfast and the airport shuttle every 30 min provided by the hotel is great

great food, great pool, friendly staff

room service was exceptionally bad

breakfast airport transfer gym

staff wasnt nice the shampoo and conditioner were empty i asked to change it the room service brought only shampoo i paid too ich for this property and i think it wasnt worth it at

parking was a little confusing.

we loved the clean rooms and the pool was just devine and warm

excellent wifi for zoom etc

friendly staff and room service

check out the pool

free parking was conveniently located right across the street and felt safe and easy

there are many lovely places to sit and relax and some areas had a complete kitchen if you wanted to do your own cooking

booked the junior suite on the understanding that the lounge/kitchen area was solely for us

we love that there is a sitting room & bar room in the facility

breakfast was amazing, it has a really good taste

the parking lot and the access to the hotel was a little complicated.

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in the 3rd floor which is free to use and was very usable all the hotel is very clean,

parking is very

easy parking

the pool was a bit filthy, looked like under-maintained, probably not many guests use it.

location and breakfast

the rooftop pool and upper-level gym/fitness center are wonderful

it is possible to run outside and there is a gym as

i didn't get a chance to use the restaurant, bar or pool, but i enjoyed walking the floors and spending countless minutes admiring the amazing art

alvin in the bar was exceptional.

also terrace bar was full with people who weren't guests

there isn t anyone to help you with the luggage, unless you park the car at parking, take the elevator and ask for help

stayed 4 days and in this 4 days we could not use the gym at all and twice not the terrace with bar cause of a big group conference

nice place close to everything. good breakfast nice staff. the bar is expensive but nice.

there isn t a room service, so you need to go down and get food

music around the pool and bar was a bit on the loud side for my taste

the pool is incredibly clean and the hot tub is tucked away and very

fabulous pool and bar

the bar and restaurant are on site and once you ve been here a couple of times everyone knows you by

the pool and property are beautifully kept and the rooms are classy and clean

clean, new, well maintained hotel, fast wifi, good restaurant, private parking lot.

the employees are extremely friendly and the breakfast was delicious

the location is a little far from things but if you have a car

friendly staff and room service available as well

really good restaurant and the breakfast, quite interesting interior.

small comfortable place to spend the night. good breakfast and service. thank you!

bed comfortable and clean room, breakfast in the morning with sweets, toast and marmelade

location, such lovely ladies they are so kind and happy to help, breakfast was excellent we were full up every morning, and the room and beds were so comfortable

tasty breakfast included

extremely friendly staff and the bed was comfortable. really enjoyed the breakfast too

kitchen is equipped

the breakfast was good

what we were expecting, staff were polite and extremely helpful, pool was a nice temperature, gym was not state of the art but what was there was in good

pool, laundry facilities (not used but good to know how much is available), spacious, little playground

would be great to have a bar open in the evenings.

the bar is quite a scam they will charge $24 for 4 local beers. i am not kidding.

nice location we enjoyed our breakfast and dinner at the hotel the swimming pool, hot jacuzzi and gym is not too big but very

prices from mini bar was crazy expensive

24hr room service and very courteous staff.

perfect breakfast

breakfast was

the breakfast was the same

at breakfast no menu & difficult to understand the server, even though my husband speaks good basic

the room was massive and lovely, the pool was gorgeous and we it had to ourselves first thing before we left to walk the mantra trail

the pool had lots of seating

elevator is a bit small and cramped. and included breakfast was just ok.

friendly and helpful staff, good breakfast, fast wifi

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery store and

gorgeous pool

swimming pool, large hot tub

swimming pool available (didn't have time to go , though)

the pool closed early

have a nice pool and jacuzzi that i discovered late

nice hotel, great breakfast , good pool. walking distance to heredia. would stay again

clean everything was, the friendliness of everyone, the beautiful seating green areas, the pool, how management was always willing to help with anything and everything, thank you hotel

hot water! refrigerator! great breakfast!! friendly helpful staff!

guests can use golds gym for free which is a nice thing

there's restaurant and a bar close by

wouldn’t hurt anyone and the customer experience will be way better, more options for breakfast such as waffles or pancakes will be greatly appreciated as well

it was easier to locate to gold's gym then taxis would come to the right place

could not get wifi from the room

lot of trees, very green place bar had a good variety of cocktails very quiet close to the

good, secure parking

they have a small but beautiful grounds, they also have a pool

give kids a credit to do their best, but they need more experiance on customer service, they are just

is quiet, has a good bar and restaurant

the breakfast was absolutely delicious, air conditioning worked well and the wifi had decent bandwidth

kids liked the pool although they complained it was too cold

the pool was fun for kids to splash around in, and the gardens were a lovely bit of privacy and nature in the bustle of

the grounds were neat with a lot of mango trees, benches to sit on and a quiet pool area

small issue was that breakfast started rigidly at 7am

best breakfast of all the places we stayed in

restaurant dinner and breakfast really tasteful with excellent friendly service

loved the little restaurant and bar too, and the view from it

lovely restaurant for breakfast, dinner, and coffee & cookie

staff extremely friendly. free breakfast was outstanding!

breakfast and dinner were both delicious

the ground- or first floor, no elevator yet), beautiful decorations, fresh pool and lovely garden

breakfast was so tasty and they kindly cooked us dinner as well which was delicious

the rooms are spacious yet feel homely and the pool / views are stunning

included breakfast is very well prepared

excellent choices for breakfast, and all were tasty and plentiful

breakfast was also good

the front desk staff was really friendly and helpful, breakfast was good

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

don’t book if you are wanting peace and quiet because they all kids

homey posada - lovely view of san jose with a pool; yummy homemade breakfast; lots of friendly animals wandering

gorgeous pool which the kids loved

internet wasn't working so recommend to check with them beforehand if you need wifi

the breakfast is great

it was empty the 2 days we were there and even my kids couldn't take how cold it was

on the territory of the hotel there is a swimming pool, sauna, gym, massage and spa rooms, several restaurants and a tennis court

they even provide an airport shuttle service, which is a big plus

it was nice, clean, good facilities, great breakfast, friendly staff, nice pool area, and the kids got to feel like they were at a fancy hotel

in to my room early and although i only stayed for 1 night they did their best and had all my laundry back to me before i checked out the following morning

we would have used the bar but were put off by the noise

gym with steam sauna open 24/7

wonderful view from the room and from the gym

the room, the shower, the gym, the parking, the buffet breakfast, excellent professional staff

heated pool

by the pool was good with fresh fruit, eggs, juice and coffe

building is beautiful, the room spacious and the grounds/gardens and pool area amazing

we love garden swimming pool around garden clean & beautiful

fresh tasty breakfast

breakfast was good and served at whatever time we wanted

great facilities - pool, gym and sauna

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all staff are friendly and professional

property was nice but not much options restaurants menu and no spa for the price offer is high price with not much amenities, pool area was not that clean had

silent a/c, very comfortable mattress and pillows, perfect wifi and very appealing rooftop indoor pool

the hotel also has an outdoor hot tub and gym (treadmill, cross trainer and mats) and the breakfast included was very nice

what was described as a “gym” had no proper facilities

gym was useful although lacking in equipment

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly appreciated as i'd

the staff were excellent. the breakfast superb.

loved everything! breakfast was so good

breakfast was delicious

the breakfast near the pool area was nice, and the location is close to the city center

kitchen with electric stove, apt size fridge, microwave, toaster oven & more

the laundry room equipment could be updated with more efficient equipment, but this is just me being

kitchen had all the basics to prepare your own food, and there is a washing machine and dryer

the view and the pool.

amazing views, very safe & great to have a pool!

the large grassy areas are nicely maintained, and the pool is refreshingly cool

clean, handsome accessible, bar and resistant on site. helpful pleasant staff.

a casino so you can go in for a while and have fun very safe

wifi signal was poor in the room.

breakfast buffet was fantastic

great breakfast the casino nice staff gym welcome drink great wifi

friendly staff, good breakfast, pool, shuttle service

gem close to the airport with beautiful grounds and nice pool

friendly staff, good breakfast, pool, shuttle service

i liked the pool, the staff was amazing and the room and the bar ;-)

clean pool and a little backyard area with a pond

clean room, nice breakfast with local and continental food, very kind stuff and close to the city center

room service was excellent and quick delivery to our room

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

casino was a fun way to kill some time in the evening

was super friendly, 24 /7 room service, you get a great comfy room for a good price

there is secure parking which was great before we returned our rental

pool temperature was cold, only kids would go in.

the gym was good

pool! although it's too cold

we used the gym which was small but nice

you will likely get turned around at least once, and the parking is hard to find without asking the hotel

centrally located, safe, plenty of parking

the rooms, the swimming pool, the breakfast and the staff

tania at the bar was full of great knowledge about the area and made excellent drinks

free parking across the street

breakfast costed extra money

i liked it that they had toast for breakfast.

very poor breakfast. good service for only club members.

should have an american breakfast on the menu because a lot of canadians and america's visit there

everything else on the breakfast bar was off limits

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

slices are not safe for kids

slices are not safe for kids

did not advise me not to stay underneath the bar with my 4 year old