the pool was beautiful and we managed an afternoon of relaxing before we head off on our tour

breakfast was amazing

we loved the breakfast the jacuzzi the garden and the coffee tour

the manager was very helpful and accommodating, and they provided us with breakfast boxes without us needing to ask, as we had an early start the next day

lovely restaurant for breakfast, dinner, and coffee & cookie

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

slices are not safe for kids

slices are not safe for kids

did not advise me not to stay underneath the bar with my 4 year old

i enjoyed having the outdoor garden space and pool

was thorough and yummy, the resident cat and dog were sweet and patient with my toddler and the pool was a great transition away from days at the beach

pool was broken at the time i was there

ac didn't work, pool was dirty so we didn't use it, right next to very noisy road.

hotel was funky in this awesome old-school way with a great outdoor area and a very nice clean pool

shuttle to the airport from the hotel.

wifi in my room was great

convenience, clean & tidy, good size rooms and decent breakfast. staff very helpful and polite.

room service and no bar

a bar would have been nice plus a room to do laundry

he gave our kids balloons and chocolates and made usa feel special

beds are nuts. super comfy, close to the airport. cheap parking. great breakfast.

lovely staff, huge comfy bed and handy setup with room service from the nearby restaurant.

there is a denny's across the parking lot for a quick meal

location was excellent for airline connection, particularly with the hhi shuttle

the shuttle is convenient and excellent

loved the rooftop pool and bar area

we went up to 4th floor, pool/ bar area was lovely to watch through world cup final soccer match

hotel is gorgeous with art placed throughout, lots of holiday decorations, and a rooftop pool/bar with spectacular views

breakfast was rather poor

great breakfast. great location. owners were on site and super helpful . family of 4 from usa

breakfast sandwich was very good

extremely friendly staff and the bed was comfortable. really enjoyed the breakfast too

small comfortable place to spend the night. good breakfast and service. thank you!

breakfast is simple but very tasty, enough to start the day

there is a pool and gym

amazing gym.... nice rooms

also a nice gym and pool

we had no issues whilst staying there, we had access to the pool and gym when we wanted and all in all it was a pleasant stay

great breakfast! helpful staff. easy parking

bed was super soft and breakfast buffet was huge!

amazing stay as always. great pool, great food, great hot tub and great service

also the breakfast in the main restaurant is perfect and delicious

we were somewhat disappointed by the atmosphere in the restaurants and bar at night.

there was really no difference between the kids pool and the bigger pool, kids everywhere!

close to airport pool bar check out time

plus the kids play place that s in the mall called playtopia was one of the coolest play places i ve

it s a little tricky to enter the parking lot if you re not familiar with the streets

room service was exceptionally bad

very near airport. safe, on site parking. it is connected to a modern shopping centre.

there is private and safe parking for your car

the breakfast was so delicious

nice shower and a spa bath

breakfast and dinner were absolutely excellent

that might be a disappointment if you are expecting that with kids

fantastic hotel and staff! restaurant and bar we're excellent!

there is also a good wifi signal and i was able to work from the room

the staff is amazing and the restaurant and bar is very cool with great food

breakfast was incredible!

the hotel grounds are very nice and it has a small pool that was sufficient for the kids

the gym was small and without ac but well equipped so i was satisfied overall

friendly staff, comfortable, the shuttle driver to the airport katy, i think, was incredibly nice and awesome

breakfast was great

costa rican style breakfast in the morning

shuttle out of service. small car barely adequate. spray paint can got onto suitcase in trunk.

wifi wasn t great in the rooms and slow check in - took about 45 minutes

wifi functioned

d casino) onsite

but i like that there was a shallow area at the pool, great for young kids

rprisingly nice gym), pool and room service, but lower your expectations as it is not a 5* experience

great breakfast (a bit pricey at $10 per person, but kids eat free)

de golf and cecilia

e host) deserve the highest rating

hotel on golf course with lush green surrounding - atria, patios

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

gorgeous lookout onto the golf course, amazing breakfast and hospitality

outside back yard with view of golf course

hotel is right on the golf course

fabulous view across the golf course that might have appeared from the advertising that one would have access to walk on, if

spacious room and nice pool for the kids to have fun with.

the pool was not accessible at this hour

the kids loved the pool and waterslide

tables next to beautiful tiled pool -

i wish we had stayed longer to try the pool area and breakfast

great breakfast

the breakfast was good, the staff was pleasant and helpful!

the gym is very good equipped and it has a free shuttle to the airport every hour.

they offer an on-demand airport shuttle, tasty breakfast, and lobby snacks

breakfast

pool great fun for kids and place to relax

pool

visited in december)

things to do: casino, table football etc

not many entertainment options for kids

great pool and bar in the vicinity of the airport

nice to have access to the gym

the fast check-in, the parking, and close to restaurants.

the furniture is a little outdated, would have liked to have a bar fridge in the room.

we could hear people talking, kids shouting, and bags clunking down the stairs all day and night

the pool is fresh and inviting, and the grounds are simply spectacular, with a seemingly infinite

the pool closed early

have a nice pool and jacuzzi that i discovered late

the room was clean and comfortable, the pool was quiet and refreshing, and the grounds and gardens were maintained to a high standard

swimming pool available (didn't have time to go , though)

favorite part is when the owner of the hotel, originally from canada, stopped by and asked if my kids would like to help him feed the fish in the pond

good breakfast, big spacious room, and nice pool lovely and helpful staff

food at the restaurant was marvelous and the free breakfast ample

breakfast was very good

good breakfast, big spacious room, and nice pool lovely and helpful staff

building is beautiful, the room spacious and the grounds/gardens and pool area amazing

breakfast by the pool was good with fresh fruit, eggs, juice and coffe

excellent breakfast

hostel near airport, really nice people and service, great breakfast and full of nature

breakfast was good and served at whatever time we wanted

osball or table soccer)

amenities here, from gym to pool, to the restaurant onsite

love that they had a great little playground for kids too

my kids were able to play billiard and metegol

tile around the pool is very slippery when wet and our kids fell multiple times, and i almost fell once

nice enclosed area for kids to walk around

is quiet, has a good bar and restaurant

hot water, ac, airport shuttle, gated access, parking, efficient check in/out, good connection wifi, even a tv

adults and two kids) even though we full claimed kids/included them in our reservation

provided two towels for four people (2 adults and two kids) even though we full claimed kids/included them in our reservation

we didn t get a chance to use the pool but it looked beautiful

beautiful hotel , nice clean rooms, private parking, nice breakfast!

sergio was incredibly kind and helpful during check-in and handled the busy bar and restaurant solo like a pro

place, beautiful pool and restaurant, clean & comfortable room, great friendly staff, great wifi

cause of a thunder storm two days before), and there was no

do not expect tv or refrigerator in the room, but the wifi works well

kids were running around screaming until late and it was hard to sleep

food at the restaurant; pool and pool table; nice staff; convenient; great little oasis near the airport; free shuttle

could not get wifi from the room

give kids a credit to do their best, but they need more experiance on customer service, they are just

room service food was disgusting - inedible

15 percent charge for room service

free wifi is so bad i would be embarrassed to offer it

the location, breakfast, free laundry, rooms, pool, servers were amazing

6:00 am breakfast was not ready at 6 am

location, breakfast, comfy bed, clean room

hotel was nice and comfortable. has a gym and an outdoor swimming pool.

i enjoyed a swim in the pool, which is just about long enough to do some laps in

asked about the breakfast time begins because i would have an early flight and they told me week days time only

breakfast was excellent and the bed was really comfortable.

we sat next to the swimming pool for a drink while our kids swam, but nobody came to us, i found only a printed piece of paper with cocktails without

the staff. the club lounge. the pool.

rooms are modern and comfortable and the room service food was top notch

wifi coverage was good and with high speed

the pool gym and the food. beds were extremely comfy

room service non existent, terrible, had to call millions of times

breakfast, fantastic pool & hot tub 24 hour

hotel has an on-site atm, gift shop, and pool

main hotel area, where the bar is located, the furniture cushions are dirty and outdated

we were in the pool before 7 am and the kids had a wonderful time (we did too)

they come get you at the airport and drop you off, ability to get some great food in the evening, breakfast is included

we travelled with our extended family of 15 which included 7 kids of all ages

very cool pond and garden for kids plus the pool

30, but they had a plan b : to order from a nearby resturant, witch worked well out ok since the bar was open

pool area is nice and also recommend to go and train in the gym

staff confort location dinning bar all excellent

buffet was available each morning with a wide assortment of foods and the restaurant and bar stayed open until 11 in the evening

they were doing construction to the bar and staffing was limited long waits for service

parking lot was full, and common areas were crowded all the time

shared kitchenette.

kids loved walking around hallways looking at all the paintings, statues, and decor

parking is secured by a gate down the street from the hotel

we booked the room with kitchen and even paid more money by choosing the room

we loved most of the staff & kitchen crew & the manager

staff was very helpful, our breakfasts by the pool were quite nice, and parking was ideal

offers coffee and water all day in an outside kitchen

it was very nice. good service and great bar prices.

the pool and property are beautifully kept and the rooms are classy and clean

cool pool with hip bar and lounge

friendly staff, comfortable and clean room, great location, fitness center equipped with necessary tools & clean

a breakfast little more adjusted to european standards, but i guess they don't have many guests from

breakfast was excellent

great breakfast , good location well appointed rooms

breakfast a bit pricey

the pool is very small

clean and modern room with very cozy bed, good breakfast

is great family run hotel with comfortable accommodations and free breakfast

the only thing that would have been nicer would have been to have had fresh orange juice for breakfast, rather than the processed kind - especially as costa rica has wonderful fruits

place was quiet, clean, modern but attractive and the gardens though tiny were lovely

room was on the fifth floor right next to the gym and the pool which was absolutely perfect for me

) also there is no mini bar or fridge swimming pool depth is 0

room service was slow

i did my daily pt in the gym

the bar lounge cafe is a nice vibe and perfect for a night cap and a quick bite or dessert

comfortable beds, good internet, exceptional breakfast

friendly staff and room service available as well

a couple of times the wifi stopped working for a few minutes

to the us embassy, secure parking, friendly staff

computer/wifi in the business center were a bit slow and there was some loud noises in the bedroom that i

no hustle parking

great breakfast, location, staff, all

the pool was heated and was open from early in the morning until late

pool warm

m) we were going to miss the free breakfast that was included with our stay

amazing gym to train and rooms was comfy

to get into parking when requesting transportation

there isn t anyone to help you with the luggage, unless you park the car at parking, take the elevator and ask for help

very clean rooms and gym. staff was very helpful.

this time we stayed 4 days and in this 4 days we could not use the gym at all and twice not the terrace with bar cause of a big group conference

the gym was a bit dusty but someone did come in to clean it.

i was not impressed with the spa services i got

very friendly and helpful staff, late check out was available for 20$

is no gym, no spa which is why we booked the hotel the breakfast buffet was very basic, they had no

food in the restaurant and a very nice complimentary breakfast with fruit, coffee, and pastry buffet, and hot food to order is served to the table

the gym has free weights but only one weight machine and wasn't well equipped

there were never towels for the gym or pool available.

good breakfast, nice room, pool and gym. conveniently located in santa ana.

due to covid restrictions, room service stops early.

imming pool, gym, etc

it was nice to have breakfast on the property so that we ddin't have to travel for food

the breakfast at the hotel was delicious as

nice clean room. good home cooked breakfast. friendly and helpful staff.

great breakfast, lovely shower with hot water, great lication

our luggage was delayed and they let us have a very late check out in order to accommodate us getting our bags delivered

friendly, excellent breakfast and beautiful gardens where our son and now daughter-in-law got married a few years ago

breakfast was exceptional, the garden is amazing

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

gardens were stunning with a lovely pool

spa was wonderful

we had breakfast and ordered room service one night - very delicious

the pool area was relaxing and exactly what we wanted

big, clean room with a balcony overlooking pool. great staff and beautiful property.

also, no security bar or mat in shower

got to enjoy the pool as well which as beautiful

i also got charged an extra $40 for a nanny that came to watch my kids for 2 hours which the hotel classified as an extra person in the room

laundry system was good

artwork everywhere, great beds and clean, clean, clean! outstanding breakfast that starts at 6!

bar was not open as advertised but there was a phone to order drinks from the downstairs bar which

very artful hotel. clean and tidy. gym, rooftop pool, everything is great :)

was very nice in a pleasant restaurant near the pool

the pool was refreshing and very clean

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery store

hotel was spotless, the staff was helpful and friendly, and the pool area and gym were exceptional

hotel was spotless, the staff was helpful and friendly, and the pool area and gym were exceptional

there was a laundry facility available which was very appreciated ($1

the on-site breakfast was very good

nice place, great gym

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

breakfast, and staff..

loved the breakfast and the pool/hot tub area!

late arrivals someone has to physically open the gate to the parking lot

room service food was cold when i ordered both times

perfect if travelling via the airport with easy access parking facilities

i like everything about this hotel. the indoor pool is awesome.

included breakfast is very well prepared

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

breakfast cooked to order off menu

excellent choices for breakfast, and all were tasty and plentiful

breakfast was also good

the 24 hour room service was amazing and not too expensive

the swimming pool is not temperate hence it was extremely cold.

it may have well been in that one as there was a bar in one, a safe in one and all kind of goodies thru out this great room

parking is a little tight for larger cars.

laundry in each villa

the laundry service, but was slightly disappointed when a shirt was returned with a small dirt spot

place to stay, kitchen with full facilities, free airport shuttle, breakfast was great, pool nice and warm,

they have added a limited bar menu in the evenings, which i didn't try

great room with living area and kitchen too

you can laundry your load and then tumble dry for 1 dollar per cycle

gym and pool were also nice

was clean and fresh, the food was actually very good, and the facilities like the pool, gym, etc

pool to cold

everything was clean and fresh, the food was actually very good, and the facilities like the pool, gym, etc

early check in accommodated