pool had no lights at night

clean and modern room with very cozy bed, good breakfast

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

there is a free parking as well

great breakfast

they told us that only one of the kids could stay with us because they only allow 3 per room

i didn't get a chance to use the restaurant, bar or pool, but i enjoyed walking the floors and spending countless minutes admiring the amazing

gym was small. difficult to move around, but ok if you are using stationary equipment.

the rooftop pool is a favorite, and though i rarely make it to the gym, it’s a great amenity

wanted to drink at the bar and the waitress wasnt speaking english, also we got not ao good

the gym has free weights but only one weight machine and wasn't well equipped

staff friendly. pool amazing.

interior design, surrounding stores, restaurant food, parking garage, pool area!

so for non honor members), jacuzzi - san jose wasn't nearly as warm as the pacific coast,

best hotel in costa rica! clean. awesome pool

the pool area makes you feel like you re on a true vacation it s the perfect escape

swimming pool superb

the pool area was relaxing and exactly what we wanted

spacious modern rooms, very comfortable beds, nice swimming pool and a good restaurant

pool

staff confort location dinning bar all excellent

the cake it was extremely dry so be cautious when you re buying desserts from the main lobby bar just make sure you re not ordering a piece of rock

parking was convenient, and the location is excellent for our needs

pool area is nice and also recommend to go and train in the gym

we had a late flight and they offered us a late check out

at breakfast no menu & difficult to understand the server, even though my husband speaks good basic

the pool overlooking the san jose vally was spectacular

the pool had lots of seating

the breakfast was the same

location just out of the city and with lovely views from the pool it was perfect for our last day and night before a flight

great staff , breakfast is good i will come back later for sure

nice clean room. good home cooked breakfast. friendly and helpful staff.

excellent staff, very friendly. deliciuos breakfast.

it was nice to have breakfast on the property so that we ddin't have to travel for food

little hotel in san jose, the staff were really helpful and kind and the breakfast was delicious

terrible but breakfast wasn’t exceptional, gym was small

convenient location, well-kept, good breakfast

location, breakfast, comfy bed, clean room

breakfast wasn't brilliant

good gym

nice bar and restaurant

my kids enjoyed ping pong, pool table, and playstation as well as

dinner and room service menus are limited, too fancy and too expensive

really appreciate a 24 hour gym; they serve a delicious breakfast; the staff was very helpful

i enjoyed using the laundry facilities after travelling across costa rica

everything was perfect, the food, the room, the casino, everything

pool tiles on the top floor has some chirp and after the kids swam, they feet were bleeding

should you be interested in exploring the centre of san jose or other nice areas like the bars and restaurants of barrio escalante, the hotel is a bit far away

we sat next to the swimming pool for a drink while our kids swam, but nobody came to us, i found only a printed piece of paper with cocktails without

great food at restaurant and room service as well , beds are much comfortable and staff very kind and helpful

the gym is well equiped - would suggest adding yoga mats to use outside in the courtyard

spa & sushi restaurant

guest was very rude at the pool and took my sun lounger

spa treatment for tumeric wrap was amazing

the pool gym and the food. beds were extremely comfy

breakfast a bit pricey

great breakfast , good location well appointed rooms

they allowed me furthermore early check in at 10 am, which was wonderful upon an early arrival in san jose

breakfast was great

friendly staff, comfortable and clean room, great location, fitness center equipped with necessary tools & clean

there is also a free underground parking as well and hotel is situated in the premium location of the city

parking garage

great gym. comfortable room.

they made my stay comfortable and enjoyable, adding special treats like fresh fruit to my room service

) also there is no mini bar or fridge swimming pool depth is 0

lack of parking, had to park car in another garage a few blocks from hotel

they also have an outdoor pool and a nicely set up gym

no hustle parking

on top of that, the gentleman helping with parking was very service oriented, being helpful and upbeat with our luggage and parking

excellent breakfast - loved the omelette station and there was a superior selection of teas, something that

it came with a full size kitchen and a living room

i love the gardens, children’s park and swimming pool area

would be great to have a bar open in the evenings.

the breakfast was adequate

staff, convenient location and spacious room with fully equipped kitchen- also lovely grounds and

we ordered room service serval times during our stay because the restaurant food was really good

no storage space and no room service

very clean rooms and gym. staff was very helpful.

nice gym, spaciois rooms with special decorations for our stay, friendly staff, secure parking

to get into parking when requesting transportation

staff extremely friendly. free breakfast was outstanding!

the ground- or first floor, no elevator yet), beautiful decorations, fresh pool and lovely garden

we enjoyed our stay after long flight, very nice hotel with delicious breakfast ud83cudf38

a beautifully decorated, very well kept property, wonderful staff, wonderful breakfast prepared fresh with many choices

the rooms are spacious yet feel homely and the pool / views are stunning

it s location is perfect for playing golf , and the staff is wonderful.

we were provided a delicious breakfast in the dining area overlooking the golf course and walking trails

e host) deserve the highest rating

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

great breakfast (a bit pricey at $10 per person, but kids eat free)

gorgeous lookout onto the golf course, amazing breakfast and hospitality

outside back yard with view of golf course

hotel is right on the golf course

fabulous view across the golf course that might have appeared from the advertising that one would have access to walk on, if

pleasant view overlooking the golf course and we felt this was a safe area

nice big clean room, my kids loved the hotel, even the mini bar is reasonably priced

our kids used the pool for a little bit but quickly got too cold

the kids loved the pool and waterslide

the pool was not accessible at this hour

24hr room service and very courteous staff.

wifi was not that great

the prices of the mini bar were very expensive

good value for money. the kids loved the large swimmingpool.

easy walk to restaurants and a playground for the kids

room was great, big tub was nice for the kids, spacious, fridge, tv, ac -- all working, all good

the whole property really is like an oasis the pool area could be made a little bit more inviting eg

spacious parking

breakfast was amazing. very yummy. clean hotel rooms. safe parking ie gated.

tile around the pool is very slippery when wet and our kids fell multiple times, and i almost fell once

they have their own parking lot

free parking was conveniently located right across the street and felt safe and easy

breakfast here is phenomenal and it can be delivered to your room at your request which was a nice

strange bar scene in the lobby with a lot of expats.

i m certain they would allow me to use the one downstairs in the kitchen if asked

we had meals and use spa services

friendly english speaking staff, good wifi, fenced parking lot

pool was great for the kids

pool

gym equipment was of good

on site free parking

casino took my moneyud83eudd23 but did great the first night.

nice rooms, great beds, perfect wifi

i was not happy that the pool bar was closed on a friday

there is also a small casino inside the hotel, and a cozy swimming pool

great breakfast

the gym is very good equipped and it has a free shuttle to the airport every hour.

i expected more from the breakfast, omelette station etc

the breakfast was excellent

breakfast

favorite part is when the owner of the hotel, originally from canada, stopped by and asked if my kids would like to help him feed the fish in the pond

it was nice to have the pool

the coffee could have been a little stronger at breakfast haha

good breakfast, big spacious room, and nice pool lovely and helpful staff

they have a pool, gym , even library

a laundry on site

vertised as free 24-hr shuttle), no laundry, awful breakfast

comfortable and spacious- rented the 2 bedroom suite so the kids had their own room and bathroom

gym, pool, fresh market round the corner. spacious rooms w/large beds

the breakfast was great

music around the pool and bar was a bit on the loud side for my taste

bar tender and chef are great

the pool is incredibly clean and the hot tub is tucked away and very

staff was very helpful, our breakfasts by the pool were quite nice, and parking was ideal

pool, bar, staff are all top notch!

gym needs maintenance.

breakfast could be more versatile, but considering the number of tourists this year, a proper

great place. will be back for sure. rooms weee great and so was breakfast

breakfast was great

the gym was well equipped to have a good exercise routine

the restaurant was really great, we had 3 meals including the free breakfast and everything was delicious

easy to find and easy parking

the breakfast was delicious

parking is secure and guarded

pool and gardens are lovely

a couple of times the wifi stopped working for a few minutes

secure parking area

clean, new, well maintained hotel, fast wifi, good restaurant, private parking lot.

gym with a a great view the breakfast was also amazing

the gym was very good and had everything i needed

ol, garden, different areas to hang out in)

wifi, poor reception in the room.

would have been nice if the heat in the pool would have been turnt on since at night it was chilly out, but i wanted to take a swim

hotel with plenty of amenities

private parking

the view and the pool.

amazing views, very safe & great to have a pool!

kitchen had all the basics to prepare your own food, and there is a washing machine and dryer

the large grassy areas are nicely maintained, and the pool is refreshingly cool

we also wanted to play golf and clarified at the reception, the same girl said that they only have balls, but not clubs,

restaurants on site, attentive staff, excellent amenities to enjoy perfect costa rican weather--pool, lounge chairs, spa, whirlpool, tennis, driving range

pool was amazing.

good breakfast, very nice gym

the gym, the swimming pool and the view of the golf course and the mountains breathtaking

views of san jose and beyond, professional staff, excellent restaurant and gorgeous gardens and pool

construction by the pool, in the hood, dogs barking, smelled awful, photos are a lie

the breakfast was lovely around a beautiful surrounding

reception staff / pool was closed / window locks missing or broken / safe deposit box not

hotel needs to improve the pool and jacuzzi

it has a nice pool with nearby bar and food service

swimming pool on the roof and roof terrace bar very nice too

conscientious (special nod to genesis at check-in and kristy in the restaurant) there is a free shuttle to the airport every hour

shuttle to and from the airport was a nice gesture

breakfast

was very nice hotel the lobby is beautiful pool is refreshing they have a clothesline to dry clothes and they got got up early made us coffee

the pool looked awesome, unfortunately we didn’t get to use it

ac didn't work, pool was dirty so we didn't use it, right next to very noisy road.

pool was broken at the time i was there

kids loved the dogs and the rustic affair was nice.

heated pool

location, rooftop pool, views from room, breakfast, gym, comfy bed, size of room

the pool is too cold

gym with steam sauna open 24/7

super comfy beds, great pool, there is a gym, nice breakfast and friendly personnel

flexible re early check in

before booking i asked if they offer late check out and they replied saying that if i am an ihg member they do offer for free until 2pm

paying a lot extra for early check-in or late check out is not acceptable when your daily rate is also high

the kids enjoyed the swimming pool

the pool area is fab and the little gym

free breakfast was very good and beds were

breakfast was excellent as were dinner selections

the room was ok and managed to accommodate all five of us (3 young kids)

carpets could probably do with a good steam clean and the gym is a lot smaller than expected.

there is nothing in a 2km radius, just roads the hotel also says it has a spa and a gym

great breakfast. super clean. all staff were friendly and helpful

gorgeous pool

the delicious pineapple and papaya with breakfast

nice pool and access to a great gym !

breakfast was delicious.

we stayed in a room with 2 large double beds which was great for 2 adults and 2 young kids

great breakfast . kids loved the pool close to airport

left before breakfast

room service was prompt and the breakfast was great. see you again in 2 weeks!

hot coffee bar and breakfast to go! easy shuttle to the airport and very comfortable bed!

if you need a cab, be sure to tell them to pick you up in the gold's gym parking lot

i feel safe there for my kids to roam around and o don’t

and its close to the downtown, less than 10 minutes in car, good breakfast, and can use golds gym

there was a laundry facility available which was very appreciated ($1

nice sized pool and hot tub, excellent breakfast, and loved the partnership with gold’s gym to utilize during covid

location - view of stadium and bar area

hot tub not hot and pool inside and just lap pool

very modern and clean hotel, well located. the gym and pool are great with a an amazing view

facility is new and clean, gym is good.

they went ahead and were able to serve us an appetizer at the bar which was absolutely delicious

great with 3 adults and 2 kids

we had a late check in so i overlooked everything since we were catching a flight first thing later that

room service at 10:30 pm was prompt and delicious

easy parking

how small the parking spaces are

high weights but it was fine

breakfast

they pool/lounge courtyard was so inviting

we used the gym which was small but nice

breakfast is great. updated rooms are very nice. free parking is a nice feature.

great facilities, laundry, pool, gym etc

someone could have helped me with my luggage. lack of room service menu.

there is a pool and gym

was very good at the restaurant but bar bill was to corrected twice

i love having the use of the laundry facilities at the end of our trip.

the morning breakfast at the hotel was delightful

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

breakfast cooked to order off menu

the staff, location, and breakfast were very good.

excellent choices for breakfast, and all were tasty and plentiful

actually the washer / dryers are in a separate laundry room

we loved having a kitchen and being able to cook

separate room with twin beds for the kids and living room/kitchen

you can use the gym of the hotel next door

gym wasn’t on premises just rooms were very dated the bathrooms were quite old smelled like old

gluten free breakfast options would have been nice..

sockets, sockets and light switches inconveniently located, wifi very weak, gym with carpet and not very

wifi signal was poor in the room.

wifi signal was too weak

wifi was spotty

parking, internet

they have a shuttle to/from the airport, with regular pick

free airport shuttle

swimming pool on the 4th floor, great for kids

was glad the shuttle was still running

very poor breakfast. good service for only club members.

everything else on the breakfast bar was off limits

i liked it that they had toast for breakfast.

breakfast costed extra money

should have an american breakfast on the menu because a lot of canadians and america's visit there

much, there was a group of school kids staying and you could hear them joking around as they walked by as the outside corridor was

location, secure parking, great breakfast

give kids a credit to do their best, but they need more experiance on customer service, they are just

me up for breakfast, helped me with the bus routes and even let me stay for lunch and use the pool even though i checked out, so i had a place to wait for my bus

big, clean rooms with aircondition and wifi

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

), friendly staff, spacious rooms, nice pool & gym, overall a very pleasant

the gym was tiny

location,free parking,nice hotel

modern, clean, had a gym, food delicious, spacious

hospitable stuff, good breakfast served by a very nice lady

gated and secure parking

good free wifi

breakfast was delicious and varied with something for everyone

good location, comfortable bed and big parking lot

wifi was very strong in my room so i was able to work

breakfast was amazing and included with our stay

comfortable, nice pool and restaurant, walkable to a grocery store, easy check-in, coffee maker in room, hot water in

exceedingly, great service in restaurant, room service, receptionist outstanding, and employees personally remarkable great

good location and their breakfast is delicious

friendly staff, comfortable room and secure parking

adults and two kids) even though we full claimed kids/included them in our reservation

the breakfast was absolutely delicious, air conditioning worked well and the wifi had decent bandwidth

checked in at 2 pm and only stayed overnight but the room was comfortable and the bar had a lounge area where i could comfortably have a craft beer

is quiet, has a good bar and restaurant

it has an on-property open air restaurant/ bar with good food

property, very nice breakfast

we are a family of 4, two kids, first time we came when they were 5 and 8

clean pool and a little backyard area with a pond

the restaurant at the hotel exceeded our expectations, offering delicious dinner and breakfast options with plenty of variety to choose from

muny restaurante and bar and restaurante machu picchu), and central san jose with its museums and churches was only a

to the property at 7pm with 3 kids after telling in advance that we will arrive at this hour and no one is there to open

we loved everything about this hotel from the ease of parking, to the staff, to the amenities

gorgeous hotel in a beautiful building. the restaurant and bar area are gorgeous.

secure parking

parking space is a bit small

breakfast was exceptional with very high quality staff on duty

overall breakfast is ok. love fruit selection

) on site parking is easy

i ordered some drinks through room service and got them no problem

we had some bruschettas for dinner at the hotel bar and they were delicious

very good location, nice staff, beautiful interior with a lot of plants, wonderful pool, amazing jacuzzi

quiet place, breakfast, cleanliness, price.

fun but tricky pool and solar heated hot tub areas

loved the friendly staff, beds were very comfy and the typical costarican breakfast they serve is really good

have been warned that the pool was not available because of repairs or renovation

a beautiful old building set in its own substantial grounds, with a very attractive pool

breakfast was always lovely

the breakfast was diligently prepared and really delicious

the breakfast was excellent, local flavors prepared to perfection.

beautiful space to read on the porch or swim in the beautiful pool

staff friendly and helpful, very professional. breakfast is nice.

the location and breakfast were very good for us too

mauricio killed it, made us a great breakfast

the breakfast was good and the location was close to city center

good breakfast