ough i almost missed the cut off for an uber eats order

the gym was great, breakfast was delicious. staff were so friendly

secure parking area

the location is a little far from things but if you have a car

wonderful management;staff. beautiful inside and excellent breakfast

breakfast was delicious.

location with free and easy parking water pressure is good room lighting feels very comfortable has a 24/7 restaurant next

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

the delicious pineapple and papaya with breakfast

breakfast was fantastic

i feel safe there for my kids to roam around and o don’t

was comfortable, had a nice balcony, breakfast was great

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

nice sized pool and hot tub, excellent breakfast, and loved the partnership with gold’s gym to utilize during covid

overcharged me at the end and then ask if i wanted to take it from the mini bar which i did not and they refused to give me the cash

the room, the shower, the gym, the parking, the buffet breakfast, excellent professional staff

wonderful view from the room and from the gym

i had dental surgery got a milkshake at the bar it was great ordered one with room service it was7

the weather during my stay was quite windy so i didn't really have an opportunity to enjoy the pool area on the 14th floor due to the

small bar and room fridge empty

location - view of stadium and bar area

walking distance to a local sports bar w pool and great dancing

walking distance to a local sports bar w pool and great dancing

hot tub not hot and pool inside and just lap pool

bar and restaurant are great

best hotel in san jose . staff is the friendliest , pool is amazing and room was so comfortable

it was very nice. good service and great bar prices.

music around the pool and bar was a bit on the loud side for my taste

included parking seems to be extremely limited

also, there was a good choice at breakfast

sauna didn t work jacuzzi is very small and located in the middle of a gym

breakfast buffet ,from airport shuttle at 6 am ,pleasant staff covered parking

had not been properly cleaned - the laundry was clean but the sides had not been wiped and had food on them

no convince stores close by had to buy beer at bar only

breakfast was also good

the front desk staff was really friendly and helpful, breakfast was good

the morning breakfast at the hotel was delightful

breakfast was made fresh to order

the staff, location, and breakfast were very good.

good value and ok location. the kids enjoyed the pool. breakfast staff was super nice!

bed, lumpy pillows, bad water pressure, no minibar, no soap bar, poor shampoo, expensive room

thank goodness they had mini bar snacks in the room

the location and breakfast buffet was excellent as usual.

room service food was cold when i ordered both times

there are many lovely places to sit and relax and some areas had a complete kitchen if you wanted to do your own cooking

free parking was conveniently located right across the street and felt safe and easy

the breakfast was very good, kitchen peolple super nice. the coffe great

the breakfast menu exceeded our expectations, everything was made to order and very tasty, kitchen staff met us with big smiles every morning

xt block over and across the street)

willing to help, fixed small issues, answered any question - restaurant, cleaning room, wifi connection, breakfast, excursion, tours, e

staff was quite friendly, breakfast was nice, the room was quite tidy and clean, the bed was very comfortable, there was

gym was useful although lacking in equipment

good breakfast and wifi

there is nothing in a 2km radius, just roads the hotel also says it has a spa and a gym

also they said we could use the gym next door

the breakfast near the pool area was nice, and the location is close to the city center

my suite had a little sitting area and kitchenette; the bed was comfortable

thought the listing said there was a washer in the unit, but i may be wrong (i needed to do some laundry)

loved everything! breakfast was so good

great breakfast the casino nice staff gym welcome drink great wifi

larger casino winnings

sockets, sockets and light switches inconveniently located, wifi very weak, gym with carpet and not very

breakfast isn t the best

then the spotless clean room, beautiful interior and the elegant restaurant atmosphere for free breakfast

the weights were not heavy enough in the gym, they need a weight rack and a cable machine

), friendly staff, spacious rooms, nice pool & gym, overall a very pleasant

staff at the hotel bar were exceptional and very

working ac - all the time noisy and cold poor breakfast car rental in hotel is not working casino was closed as well

the pool being surrounded by one of the restaurants.

the pool was heated and the gym was small but has everything for a great workout

excellent breakfast, and plenty of parking in a secured parking lot

cluded) was fantastic, shower was fabulous.

bottle of water in the room is not good - especially as you can get a great cappucino in the bar for less

the hotel and pool were beautiful

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

should have an american breakfast on the menu because a lot of canadians and america's visit there

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

very poor breakfast. good service for only club members.

the free parking was directly across the street and attended, making it quite safe

free parking in front of the hotel

were very few chairs surrounding the pool

breakfast was good and wifi worked perfectly

location, rooms, breakfast

need a reliable wifi connection ? forget it... 75 dollars a night but no internet

very clean. very comfortable. good parking areas.

spacious room well equipped with a mini kitchen, desk and sofa

excellent parking, lovely rooms, great staff, especially oscar on reception who told us where to go and what

room, friendly staff, quiet, the mountain view, the parking, the cow statue

we ordered room service serval times during our stay because the restaurant food was really good

to get into parking when requesting transportation

the gym. could be better

nice gym, spaciois rooms with special decorations for our stay, friendly staff, secure parking

this time we stayed 4 days and in this 4 days we could not use the gym at all and twice not the terrace with bar cause of a big group conference

gorgeous pool which the kids loved

the cars can be parked in a closed parking lot in the frontyard, which is great in a large city such as san jose

tight parking on the property although we were always able to park when we needed to.

pool & views just like in photos, the room with balcony was exceptional - full kitchen and 2

the pool overlooking the city, the cats, the beautiful common rooms, and the breaky

great breakfast, location, staff, all

breakfast is homemade & wonderful

free laundry

pool warm

breakfast is awesome as usual

i did my daily pt in the gym

however in the area where the bar is ronnie was awesome

free parking

the parking lot.

loved the gym and peloton bike

after complaining to you about non-functioning swimming pool (see below) i was offered a $120 rebate on my bill plus free taxi to airport

pool was closed 3/4 of my stay due to cleaning i politely asked for some money off for my

facilities are beautiful, with live plants growing from the walls and a cute pool

very good location, nice staff, beautiful interior with a lot of plants, wonderful pool, amazing jacuzzi

courteous staff, good breakfast, profusion of plants throughout the property, comfortable room

the kids loved the hot tubs

gated parking is available

the restaurant was wonderful and has a kids menu for dinner

mansion; excellent restaurant; rooftop gym and jacuzzi; decoration- garden, plants everywhere, paintings and colonial

good gym for my needs

breakfast included with the reservation was awful, so we order from the menu, however my husband

i booked it wasn’t clear that the room didn’t include breakfast, so i had to paid it additionally

they allowed me furthermore early check in at 10 am, which was wonderful upon an early arrival in san jose

breakfast was good, but i must say, not according to europe standards

great breakfast buffet and good room service

the breakfast was excellent, with plenty of variety and fresh options

the laundry service, but was slightly disappointed when a shirt was returned with a small dirt spot

the heated pool and extensive breakfast are a great plus

the location is central in escazu, breakfast is great (either gallo pinto or continental), internet works great, and the staff was

gym equipment was a bit dated

we had some bruschettas for dinner at the hotel bar and they were delicious

the staff were very nice and the breakfast was fantastic!

mauricio killed it, made us a great breakfast

breakfast was about the best we received during our stay in costa rica

breakfast is also a treat

the breakfast was good and the location was close to city center

a good buffet breakfast was included

ing your own powder) was much appreciated.

parking easy, safe

the view is excellent and the breakfast and bar are convenient and tasty

the gym open 24hs

the view and the pool.

amazing views, very safe & great to have a pool!

kitchen had all the basics to prepare your own food, and there is a washing machine and dryer

the large grassy areas are nicely maintained, and the pool is refreshingly cool

i m pretty sure there is a bar behind/beside the hotel and it felt like the music was very close to my room as i could hear it

noise from the road can get annoying sometimes which is out the hotels control and music from a bar seems to start 7 pm to 8 pm that is annoying but it stops 11 pm to 12

the lady in charge of breakfast was not very amicable.

it includes a delicious breakfast

friendly staff, good breakfast, convenient location.

the pool gym and the food. beds were extremely comfy

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon/barber

breakfast buffet is a mess due to the covid regulations

hotel sits on a large property with an inviting pool set in landscaped gardens

the pool gym and the food. beds were extremely comfy

the power was out in the pool area so the kids couldn't swim.

breakfast was excellent and the bed was really comfortable.

clean, big rooms with excellent breakfast. staff were very friendly and helpful.

room service hours could be better. it s only good on the weekends

and it seemed odd that there is an adjacent casino

it was nice to have breakfast on the property so that we ddin't have to travel for food

excellent staff, very friendly. deliciuos breakfast.

great breakfast, lovely shower with hot water, great lication

i'm still dreaming about the breakfast

great staff , breakfast is good i will come back later for sure

huge room, cheap bar prices, nice looking hotel, very friendly welcome from cris on reception, excellent value and

place, good value for money super comfortable beds and nice shower hot tub and pool were great buffet breakfast

in pic was very deceiving it s a kids pool would have wanted a nicer place for my

place is really nice, the staff is super attentive , safe , the breakfast buffet ud83dude00 amazing

good value for money super comfortable beds and nice shower hot tub and pool were great buffet breakfast

they have parking and gym.

location, room, gym.

and they proudly stand for a 4 star hotel, they do not even offer a restaurant or the slightest room service possible, if theres a problem you better fix it because you will not get help from

lots of storage space, breakfast was okay, and having a spa and gym was nice.

service was great .. gym, breakfast and the room comfortable!!!

breakfast was excellent

friends stayed in grand hotel $200 / night without breakfast two blocks from me and mine was $55 with breakfast

in the center big rooms clean air conditioned you can ask for a late check out (7pm) for an additional charge of 30 usd per room

room (excellent to rest), incredible breakfast (worth the money), clean bed sheets, no noise from outside, ice machine and washer

deluxe breakfast, nice rooms, friendly stuff, directly in the city center.

wifi didn't work properly in room

uld read and write emails and browse webpages

it has hot shower and good wifi

breakfast s women are so amazing and have care of us and breakfast is very good

breakfast that was included was only toast and fruit

we also had a drink at their bar after are long flight

wifi was also supposed to be upgrade, but coverage was terrible in our room

good gym quiet comfortable large room with safe good central location close to everything

room service non one answered after 10 times it was a battle to order and then we it came, it was

the wifi wasn't really good in our room

the underground parking kept my rental motorcycle safely out of view

chatty and respectful owner, late check out at

good location. private parking. good breakfast. reception 24 hours. good size of bedroom.

old fashion rooms. no safe locker in the standard rooms, only in the reception. small parking.

was good, my room was close to reception so i could use wifi from my room

they no longer have a breakfast bar post-covic bad

didn't like that there was no number anywhere in the room for room service and also there were a lot of ants present in the bathroom and main area

excellent breakfast. excellent location. downtown close to everything. polite friendly staff.

room service took so long and wings are not so good....

the hotel has a nice casino and near it a bar to socialize

breakfast was great, great bed and pillows, free, covered parking included and good cable tv

when i tried calling room service, there was no response at all

on top of that, loud construction work was taking place near the pool, making it difficult to enjoy any of the hotel s facilities

the bartender at the bar was very nice and provided great service

the breakfast was good, the staff courteous and friendly

some loud kids running around with no parental supervision. but not your fault.

everyone was so accommodating! wish i could of stayed long enough to enjoy the pool and hot tub!

our family with three kids liked a delicious breakfast

welcome, large rooms, lovely pool area, fast wifi and very tasty breakfast included

booked as it said it has a gym, but there is hardly any equipment and it is very small

�b

on site parking very useful, given the heavy san jose traffic

gym was quite minimal and the machines were very old (the gym is one of the reasons i chose this (+) great gym (+)everything but the gym was top shelf.... including the location! (-)when it grows up it wants to be a gymnasium (-)gym facility needs maintenance, the running mill is not working and there is no other way to do (+) the hotel has a decent gym for working out (-)gym was closed and there were not other amenities offered to guests besides the free breakfast (-) the gym was very small and the entire hotel looked nicer on photos (-) the hotel is nice and comfortable, but it's hard to do things at night and it feels old (the gym, for (-)gym could bd better stuffed and with mote working machines (+)close to all restaurants and shops. good bar area with live music. gym is convenient.

i stayed on the family room, it was a great size for me and my kids

staff was great and we loved the parking area

property has a casino w a 24 hr restaurant

the breakfast was not that good

location,cleanless,breakfast and staff

location, breakfast is good, room service with the restaurant and casino next door

laundry on second floor

the rooms are clean and comfortable, and the breakfast is excellent as is the hotel s restaurant

avenida central and good places to eat, clean and good sized rooms, friendly staff, complimentary breakfast

no air condition. 1 shampoo for 2 people. no drinking glasses. no bar service.

the pool was in need of some cleaning. but otherwise the hotel was clean, today, and organized.

good food, clean room, generally clean premises and a good pool for a dip after a busy 10 days around costa rica

my room had only 4 english language channels, fox news, golf, nfl and an adult channel

i now understand what 'adults only' means

very nice complimentary breakfast and bar food with an exhibition kitchen

food has much improved with included breakfast being wonderful

stayed at sportsmens for one night, breakfast really delicious and the room nice, good night life and great

and the staff is great they also have nice spa packages

gabriel from the bar team was really kind and professional! great guy!

not too much of a negative but the bar didn't sell alcohol.

the bar was really expensive and the room very small (nothing like the pictures)!

rooms was well away from the bar so it was quiet

the breakfast wasn’t so good

the breakfast looked good. the bar area was clean and aesthetic.

i was grateful to have laundry service

reception staff extremely helpful in organising pick up from airport, early check in and taxis

the complimentary breakfast is delicious

the room was perfect for us because our kids are older, but if you have little ones, ask if they have one-level rooms

down facilities, no free shuttle to the airport after 1 pm

took me to my rental car even though it had to be picked up outside of the airport kids loved the

and service + free transfer to sjo airport + free breakfasts has a good quality + free sauna and parking

near restaurants and laundry facility

the breakfast was not good. they need more variety.

great breakfast

they offer an on-demand airport shuttle, tasty breakfast, and lobby snacks

the breakfast was excellent

the gym is very good equipped and it has a free shuttle to the airport every hour.

also, no security bar or mat in shower

big, clean room with a balcony overlooking pool. great staff and beautiful property.

details! mini bar in the room and didn't like to hear dogs bark

got to enjoy the pool as well which as beautiful

style, comfort, views, staff, location, pool!

resort style hotel with a casino and other amenities

all was clean and comfortable, as expected, nice atmosphere by the pool and friendly staff

the lady who checked us in didn't give us a wifi password

the pool and jacuzzi are lovely though we were not there long enough to use them

free shuttle to and from the airport

the breakfast was awesome and very delicious

excellent breakfast. garden in the city was beautiful, almost forgot in the middle of the city.

no wifi in the room. bed not confortable.

bed was comfy, room large, great wifi, good location.

in by car) room very well equiped : fridge, ac, tv, wifi carlos is very nice guy, very

reception staff / pool was closed / window locks missing or broken / safe deposit box not

the breakfast was lovely around a beautiful surrounding

breakfast was included with our stay but they only offer 2 choices: americano or typical cr

hotel needs to improve the pool and jacuzzi

very few amenities pool not working hot tub. etc

my kids loved the pool - including the fun slide

wifi worked very

the pool looks like something you would see at disney world and the house is on a golf course

since we have kids the pool was one of the top reasons we chose the location so a little disappointing that the

nice big clean room, my kids loved the hotel, even the mini bar is reasonably priced

spa was wonderful

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

super clean, excellent staff, great breakfast.

we had a patio overlooking the parking lot but also the mountains which was just fine

breakfast was exceptional, the garden is amazing