there was nothing we didn’t like about the property well maybe except we wished the pool area would have stayed open later

fairly clean, pool with jacuzzi and decent breakffast.

good location, great staff and good breakfast

i also really appreciated the breakfast bag and coffee/juices they offered in the morning

better bed then what i got myself at home so i would definitely come stay here again and breakfast feast was delicious and secuirty pratrolll outside i didn’t have to worry about my car

night because of memorial day weekend i guess, the pool area and courtyard area turned into a frat house besides that, after hours was pretty peaceful

i enjoyed relaxing at the pool

a bit more shade/umbrellas in outdoor patio area and a garbage can in pool area.

also the breakfast, pool and workout center is closed due to the pandemic

made my reservation online and i equest our room closes to swimming pool and the front desk lady didn’t put for what i requested

it's a resort but they don't have room service, i was confused by that

here plenty of times the staff is really nice and the bar and restaurant is good and the views are

there is ample parking on the right for visitors spending a day at experiencing one the many amenities

the resort also offers a spa which i did not experience at this time

property; didn t have snacks or room service available for the kiddos but overall a good

the carpet and the kitchen feels icky

front reception didn’t tell me tht the pool was not available because someone had an accident until after i ck in

had a late night snack at the bar and the food was great

the bar staff was nice!

if i’m being picky… the breakfast was a little lacking. but that’s me being picky.

all staff was very kind and the omelet bar was great

breakfast was excellent and the happy hour in the evening was a nice perk

room service food wasn t good and their drinks are really strong

the pool was not very clean which grossed me out

fitness center

laundry room should either be part of amenities or have coin machine available instead of having to

my kids love the pool

laundry facilities not functioning

with 3 kids, one being a newborn, that was difficult

laundry room and gym, although basic if very convenient

i feel safe coming back to the hotel at night because the hotel and parking lot are very lit up with lights

parking wasnt packed

i did not try the breakfast here, i usually do not eat breakfast.

towels in pool area, price for a sunday lil high

great staff, location and breakfast. the hotel met my expectations.

my kids really enjoyed the complimentary breakfast and the pool

and we had to be out the door by 6:30am (nobody's fault just bad timing) would have loved a small bar downstairs with tv to relax before going to bed (*)staff at ayres suites diamond bar are the friendliest and most helpful staff we have ever encountered (+) the first stay was so great that when i was heading back to the diamond bar area i booked it again (+)covid we took advantage of the low prices and stayed at different hotels and ayres suites diamond bar was amazing (+)suites diamond bar has a wonderful staff, starting at the front desk, to the breakfast people, and housekeeping (+)would most definitely book at ayres in diamond bar again (+) ayres suites in diamond bar is an excellent place to stay and i highly recommend it (+) i love staying at this diamond bar location because of the professionalism of the management

the breakfast was really good and the staff were very friendly and courteous.

great place ! loved pool , the staff was excellent and i will definitely stay here again .

breakfast was great , a lot of variety my kids were happy .

- wifi did not work on all of my portable devices

super great since we were traveling with kids, we were able to cook instead of spending money on fast food

there was no room service daily

super great since we were traveling with kids, we were able to cook instead of spending money on fast food

changes every day, it has happy hour from monday to thursday afternoon and it's free, the pool is clean, i'll be back

breakfast

breakfast and clean rooms

little bit boring breakfast, same thing every morning

bed, nice tv, spacious room and a clean large pool

fitness center locked up. pool closing at 9pm

the pool is closed

the location was convenient and safe. and the spa bath was relaxing.

wouldn’t say the property in general, but the room i request was the king suit + spa

the spa tub in the room .

my kids loved the pool and i've never seen such a clean pool in a hotel that was a plus

we were not able to use the spa in bathroom because of the blood on curtain and fears of covid 19 contamination

pool and jacuzzi not available

everything spa bath the bed the room great 4 the prise

loved the spa in side the room

extra fot the spa and the jets didnt even work no compensation for that and also the remote didnt work and the

night i arrived there was decaf tea in the tea area and when asked at breakfast if they had decaf tea, i was told without hesitation that they don't carry it

breakfast items were a little bland.

very clean, complimentary water when we came in. breakfast was awesome!

complimentary breakfast is only available from 7-9am

swimming pool and breakfast

i really liked that the parking spot was close to the door exit and my room was right next to the existing

nice pool and fitness room

very convenient, welcoming reception nice. very clean, instructions clear, good breakfasts.

no room service

pool

newly remodeled; modern; big screen tv with netflix, hulu; free parking & wifi.

early check in for bon voy members wasn't until 1pm & i had limited options w/ room handicapped

nice clean room, comfortable bed. restaurant and bar on site.

i loved the bar we were celebrating a birthday and it was a fun spot before we left

we asked for an early check in so we could change before attending a funeral of a dear friend and they helped us

the breakfast room attendant was very nice and helpful

pool was a bit dirty

the white german front desk gym was the worst of them all

enjoyed our stay and used the pool area on our last day when the weather warmed up

good location and good selection at breakfast. the rooms were clean and well maintained.

understaffed bar service

clean and comfortable decent pool and bar areas

liked the size and layout of the room, the size of the spa in the room, but i wish that the spa had some jets that actually shot outward rather than just

loved that there is a restaurant and bar in the premises

no bar of soap for bathroom sink.?

the pool and gym and comfort of room

i found it hilarious but at the same time, people need to watch their kids

room was small n i felt like i kept bumping into my kids everytime i walked by to go to restroom its really snug for a 2 queen bed the rooms were clean

it just the size like no room to even sit on floor if they choose too but luckily they have a big pool wit a jacuzzi my kids love the pool area they have restrooms n towels outside very convenient

the gym facilities were very much appreciated

the gym hours were limited. i prefer 24 hours to stay on a differen time zone schedule.

the pool could be bigger

pool not heated

pool

not a huge deal but i wish they had a heated pool

and clean and welcoming loved the bar - bartender was wonderful to me and my family out by the pool

the desk clerk allowed us to have a late check out since we were coming back from a

pool looked nice, didn't use

laundry shop is street away from the hotel

exercise room was fun as was the pool

enjoyed them self in the pool since it was a hot weekend

laundry was very expensive

pool area was great i liked the towels strictly for the pool and also the breakfast was better than

nice pool and spa area including outdoor fireplace

they have good spa but there’s always no

breakfast is a big plus for hotels

we could only connect to the wifi in the bathroom, wifi wouldn't work in the main sleeping area

some homeless vagrants wondering the parking lot to go through the trash.

the spa and the rate

easy parking, room was great, clean and smelled awesome

kitchen faucet was broken, they don't provide more than one package of detergent for the dishwasher

price was fair, full kitchen, friendly staff

i wanted a place with a kitchen

the layout was awkward but the private bathroom and kitchen were a good size for a family of 5

also kitchen prepares most of kitchen tools to make meals and eat it: pans, dishes, knives, and folks

the pool, elevator and laundry were out of service.

room is very old, not clean , i was there for 3 days and room services did not come once to clean

they updated their breakfast which was eggs sausages waffles oatmeal cereal juice milk coffee bread

really liked the free parking, wifi & breakfast

to disneyland, includes a breakfast buffet which is even more convenient for families with young kids

the staff, the gym, the breakfast

hoped the pool was open a little later, maybe 11 closing time.

laundry facility, pool, fire pit

the breakfast is amazing every morning

that the jacuzzi pool was closed my kids really wanted to get in.

didn't like restaurants close too early and bar ,,,when you check in i got king bed on booking com when in hotel guys was so rude it's wasnot

i was on a quick stop over so no big deal, although the front of the hotel faces the mountains/pool

no towels at the pool we waited over an hour no towels we walked up to our room dripping water

the pool appeared bigger in the photo, and the employee, during checkout, was not courteous.

evening shift my first day (makes sense after gm interaction) -horrible blinding bright light in gym -no windows in gym -pool was closed with no warning -windows don’t open for fresh air even

big room, comfortable bed, bar inside the hotel.

breakfast food taste good but all the same for 3 mornings, good but ordinary

friendly staff, great price, full amenities, clean pool and pool area, all appliances functioned, breakfast included was from the hotel restaurant, not a little breakfast bar/continental

the laundry facilities were closed due to renovation

and spa

i liked the little kitchen

was near the pool and pool times were not well enforced, so the noise of loud guests at the pool past 10pm was a

i liked the size, the kitchen, the helpfulness of staff and it was quiet.

big room. great kitchen. great breakfast and staff.

friendly staff, great breakfast options and it was nice to have a basketball court on site!

the inside swimming pool. cocktail hours loved the restaurant area.

the kids loved the indoor pool.

we didn t have enough time to use the pool area

had too call more that 2 times to get ahold of room service

the hotel was very clean and the breakfast was amazing!!!

kind of our own fault but i would of appreciated a price reduction since we didn't get the kitchenette

the lemon tree, staff were very friendly and acomadating, room was clean and had great atmosphere,pool was great service was

i loved how the bathroom sink was actually inside the bathroom and the mini kitchen defiantly a plus

cute, laundry, guest laundry available, staff was nice and helpful

i love the room with the spa tub!

it's a bit dated and many amenities are still closed because of covid. pool, laundry, etc...

pool close and one of the beds was broken when we got to r room

we had to enter through the back hall that was hot from the laundry room vents and were full of laundry lent

nice and spacious overall. it could use some attention to pool a spa .

a lot of people in the pool when i want to go in

the shower in the bathroom from suite, and the gym's esthetic look at entering the door

and it could have had a self serve coffee bar but that’s just me

i like the pool area it on the upper deck closed in

staff is awesome, bar and restaurant great, pool on roof really nice and fun view

i like that they had a bar and restaurant inside the hotel you can eat at

spa issues

free parking

very nice, offered cookies at checkin to the kids and offered extra towels/shampoo/conditioner when we needed it

we also got complimentary cookies and free parking

the heated spa and breakfast

friendly staff and shuttle service are very convenient

and restaurant ud83dude0b great food free breakfast and its a hot breakfast the bar is

no towels at the pool

everything wad good. the restraunt and bar wwe great.

was perfectly hot at the coffee bar downstairs

don't like the fact that when you pay for late check out at 1:00 and you go somewhere at 11:00 and come back in your keys don't work i think

pool not open...

microwaves, anywhere on the ppty; no seats in the laundry room; pool still closed; soda machine

was out of order & the wifi never worked

room service walked in on us .. not cool .. walls are dirty ...

laundry room was closed

the jacuzzi/spa was nice but

no laundry powder available to purchase so couldn't do laundry

kinda loud . no breakfast. no laundry room. maids were kinda rude.

staff was really friendly and helpful they do have a laundry room and they also sale detergent at the front desk and change quarters

wasn't anything that stood out, except the lack of towels by the pool, which wasn't actually that big of a deal

breakfast was adequate, not stellar, but adequate

the breakfast was awesome!

good breakfast

pool was so relaxing, the breakfast wasnt just donuts or muffins, there was eggs, pancakes, bacon,

was great, cereal, waffles, juice for the kids, coffee was good

breakfast could change a little and having change for laundry

great laundry room till 10 p

pool and hot tub great

kids and i enjoyed the pool

i had my wife and 2 kids

the pool was clean my family ended up extending our stay by two night's the hotel made this very easy

there were stores all around and fun activities for the kids

kids running around everywhere

pool was great