2 nights in a row, the hotel wifi was completely down

was in our exception's the continental breakfast, the host are very friendly and the room is clean and furniture was very comfortable

very safe parking! modern room.

24 hour laundry, nice polite staff, clean large rooms. great parking

think due to covid they it is not self serve)and there was self serve coffee

the pool and hot tub were great, as well as the

the kitchenette exactly what you needed

conveniently located and had a pool that was open until 10pm.

side pool and hot tub was nice

pool area beautiful & clean

didn't like restaurants close too early and bar ,,,when you check in i got king bed on booking com when in hotel guys was so rude it's wasnot

no towels in the pool area, had to go to front desk and request for pool towels

close to food outlets, small but good gym with towels available,

clean, comfy beds, bar with outside seating was nice.

it had a nice gym, pool, and hot tub

exchanged bills for laundry but they gave less coins than i gave

the towels did not smell like they were fresh out the laundry and found stray hairs on the towel

location, laundry accommodation, local shopping and restaurants

cleanliness, great breakfast, excellent customer service, easy check in process, and felt safe!

and one room was quiet loud (family with kids) and only heard them from the hallway

some gym equipment out of order

that breakfast wasn't longer until 10am

was extremely helpful and accommodated my request to late check out

on site restaurant and bar with a nice vibe and beautiful outdoor balcony seating

the restaurant and lobby bar looked nice; wish the hours were 'normal' as we would have liked to enjoy those

went to bed, and so much noise kids running

it’s better included the complement breakfast especially we have kids

bar in restaurant understaffed

the gym has brand new equipment including 2 peloton bikes.

location great. gym had everything i needed.

pool was fantastic

the pool and spa were lovely

was difficult to find parking spaces close to our room

breakfast was adequate, not stellar, but adequate

will never stay anywhere else this is the best stay hands downud83eudd70ud83eudd70 breakfast was also amazing better than what i expected especially the omelette and the make

wasn't anything that stood out, except the lack of towels by the pool, which wasn't actually that big of a deal

pool was heated even in the colder temps

pool and spa

breakfast

clean rooms and quiet. good breakfast. friendly staff.

good breakfast.

, accommodating staff, pool attractive & well-maintained

breakfast

clean, quiet, spacious, well maintained, great breakfast made to order, friendly staff!!

the beds were comfy, and the breakfast was very good. clean rooms and staff very friendly.

their complimentary breakfast was amazing, they offered hot omelettes, eggs benedicts, pancakes & french toast

clean and nice, good breakfast too !

appreciate customer laundry room on site at reasonable rates

we were told they were still doing laundry

the reception person was clearly doing laundry as i could see the big commercial

didn't have towels for the longest time they didn't have any laundry soap or quarters to use the

the large refrigerator, and nice size kitchen.

for instance the laundry is still $3

pool had some guest that had kids they weren't taking care of they had music that i didn't like and they were eating and

was close to many restraunts, the pool was nice, with a spa, had a good refrigerator & microvave and flat screen tv

pool is well kept and bigger then the average hotel pool

and when in the hot tub a group had there young kids there and they would go from pool to hot tub but jumping in and splashing others and the

i was not able to enjoy the hot tub or pool due to the kids jumping into the hot tub and splashing water every where

kitchen is great and it is pet friendly.

they advertised free breakfast but it was just a grab and go

very spacious, has a kitchen .

say no breakfast

t like but a little frustrated on the late check out they only gave me an extra 30min unlike other places gave u an hour or so n another

quiet clean and the spa tub

easy to find and i loved the spa in the room

how the staff recommended a better spa room for our stay

they had anything we needed and the spa tub was bomb

the spa is pretty cool and the ice machine and arm along with the great hospitality is very convenient

reception, room, swimming pool, evening reception, breakfast with personalised omelettes!

the pool was very warm - almost hot. not overly refreshing on a hot day.

breakfast was great , a lot of variety my kids were happy .

was only one washer/dryer so it was difficult to get laundry done

staff, nice interior design, excellent breakfast, and lovely lobby

the location, hotel nice, the rooms were clean, breakfast was great, and the staff was very accommodating

we didn't notice till late in our stay and were there for just 1 night so we didn't complain

the mattress was outdated. nice hotel, no room service.

it s very cute and has great amenities like a gym and pool

late check out

room service 24 hr

very clean and friendly staff, has a hotel bar and breakfast was delicious

would have been nice to be able to come down for a simple free continental breakfast

staff was excellent. parking was free. rooms were clean

great locstion easy to get into and out good breakfast

guest use only public restroom has no hand soap available except a piece of dirty-used bar soap next to the sink - no awareness of protecting guests during this covid-19 pandemic

hotel was clean and location was good staff was nice spa was broken

room we got ac didnt work second room they gave us it was dirty my kids found a adult magazine the third room they gave us had dog poop on the floor so i took the

not enough laundry machines

they stay was nice just sad pool was closed

nice breakfast. gym equipment was in good shape.

the breakfast room attendant was very nice and helpful

the morning breakfast could have been better.

the pool was under construction

i liked the fact that the gym and swimming pool where open.

we didn’t have breakfast because of our early departure.

there’s a little fitness centre as well, and who couldn’t love the amazing view of snow capped mountains from the

breakfast was exceptional

limited breakfast selection.

breakfast was good but cab be better

my room. view of pool.

i love how cold the room gets and the spa tub is remarkable

wish check out was at noon i stead of 11am... the pool was dirty. needed cleaning

breakfast and having to use a ticket to enter

parking was a little tight

purchase one at the local store as well as snacks that were more enjoyable outside of the hotel, pool was not available, so it was just a bed and a room

one morning we were late for breakfast and the staff took extra care of us

complimentary breakfast is only available from 7-9am

the kids and i got to have breakfast before we went to baseball tournament

people at the pool were noisy, i could hear, and my room was on the 5th floor

the staff in general were really nice especially the ladies in the morning for the breakfast

very convenient, welcoming reception nice. very clean, instructions clear, good breakfasts.

i loved that there was a gym

breakfast! and easy to get to, just off the highway, and coffee available 24/7

love that they were very accommodating when putting us on the first floor and close to the pool

clean, free parking and have ev charging

then had an issue with the pool door, bathroom water issue and then my room door

, the pool wasn’t ready

location, friendly staff, fellow guests very nice, breakfast was quite satisfying, coffee was

liked the bedroom, the breakfast, the gym, the swimming pool

the hotel was a great deal of the price. swimming pool was nice. location of hotel was good.

the wifi signal and the breakfast

wifi service is non-existent in our room

the breakfast

due to covet the pool and breakfast were not available

clean and nice and the breakfast was very good with a huge assortment of food

it was very clean and quiet slept like a baby will come back again breakfast was excellent

i enjoyed the piano and free breakfast

kids loved the restful nights.

room had a couple defects (curtain rod was broken off for example) and the pool was not very clean

wife tried the breakfast eggs, which she said were not good

staff, breakfast and the rooms themselves were all above average.

not the hotels fault, but i thought there was a breakfast buffet, but it was grab and go.

i was so happy that they had laundry services

breakfast was the just the cherry on top of a sweet deal

continental breakfast was good

the pool is closed

coffee packet for 2 people the second day and flavored creamers would be a nice addition to the breakfast area

the room was beautiful the spa made it even better.

breakfast

additionally, the hotel had a small self-checkout store, laundry facilities, and a small but decently stocked fitness center

the hotel had a small self-checkout store, laundry facilities, and a small but decently stocked fitness center

when we were checking in there was a lady in the pool trying to drown herself..

it was near a mall and had a pool

great place very accommodating great prices and reasonable early check in rates.

extra fot the spa and the jets didnt even work no compensation for that and also the remote didnt work and the

it is convenient to west covina and covina. there is a pool. the king bed was very comfortable.

in king size room, shower head water was squirting outside of shower had to put towels on floor, pool towels too

the pool was nice and clean, and the breakfast wasn't bad either

they have an airport shuttle to pick you up and take you back to the airport, free breakfast and because i always stay

24/7 courtesy shuttle. awesome staff!

convenient to airport and friendly shuttle driver

lobby gym and pool area, bed comfortable

special offer of breakfast

bar food is fine

$11 each person each night) was good and food was beyond our expectation

cellular connection, wifi doesnt work

having a complimentary shuttle to and from the airport definitely saves not only time but money

was closed from the gym to the bar and lounge

staff was great. very accommodating. shuttle service was very good.

staff concierge and room service staff were all amazing

room service all 3 days

airport shuttle was a wonderful perk, especially for a 5:00 am flight

proximity to denny's sports bar and restaurant and shuttle service to ontario airport.

wish we could take out breakfast to our room

they had the pool open

pool was so cold

the rooms are very clean,and suitable for a family with kids

we were there to meet my family==most of whom i had never met

the pool closes late nice and warm, friendly staff, very helpful, rooms always clean..

the lady bartender was very nice and made me feel very comfortable

they were even able to get us a room closer to the pool for the kids

no in room wifi

wifi available had trouble w/my online meetings

gym was not available at this time

wifi was out in all rooms

the hotels nice when you walk on also had a gym and tennis courts

time of shuttle

close to the airport free shuttle free parking very clean hotel.

nice. could stay this trip , but got a nice shuttle ride to airport.

laundry

not explain on the contract that the kids over 11 years old they need to pay for the breakfast

very quiet and clean! breakfast was good and the lady making it was great

we loved the pool area and spa

really enjoyed the friendly service, size, comfort and cleanliness of the room; even the breakfast modified for covid was very satisfying, with protein options

pool looked a little green so we skipped that

the pool needs upgrades

no wifi, no fridge, no pole to hang up clothes, no tv, broken shower handle, key card wouldn't work, a

love the staff that greets you at morning breakfast

was very nice, breakfast, ladies housekeeping very nice women room service excellent even the front desk personal very educated and gorgeous

nice staff , they have great breakfast and is overall a safe environment

didn't provide the breakfast that was offered online included with the room . disappointed.

it's completely understanding that the bar,pool and other areas were closed

no sun in the small pool...

we had a few drinks at the wyz bar and the bartender was extremely friendly and attentive and made some delicious creative drinks

due to covid a lot of the and vanities such as the gym, pool, and bar area were closed.

i liked the rooms and the gym,

it was clean and confortable, people so nice and breakfast was delicious

friendly, helpful staff. amazing rooms and overall services. breakfast was incredible.

no free breakfast

pool and spa are still

initially came with my family to get away and for my kids to swim in the pool but it was shut down for inspection

we like having the restaurant in the bar area

eggs for breakfast, refreshing drinks and nice snacks for the evening

no option for cappuccino in the breakfast but overall good brewed coffee

complimentary happy hour. good location. complimentary shuttle.

made to order omelets for breakfast are always good

a suite, no fridge, cheap iron, no wifi provided, no breakfast, booking a room for 2 and only receiving 1 towel set, being on a no

having a emergency an hour or two before check out. it really scared my kids.

the homemade breakfast burrito in the lobby are amazing

there were soooo many kids and only one functional elevator

the location was good, check in was quick and easy, the pool was great and good size

the full kitchen in the room and the amazing breakfast options in the morning.

swimming pool

small breakfast lobby. it was crowded with just a few people

the breakfast was excellent

the pool was closed

breakfast was good and neat

breakfast was the best couldn't have it any better would love to go back

the pool

was amazing all the way around, from front desk to the breakfast staff

breakfast ends to early on the weekend.