wasn’t able to find shade at the pool due to the wind being high and not being able to use

water park was just outside and disneyland was across the street

you have laundry room ( can buy cleaning powder at lobby

for families - large rooms with microwaves and fridges and lots of storage, 2 showers, guest laundry, quiet

water park was amazing and clean

food left under the bed. having to pay extra for early check in or late check out.

the wifi could be better but it was ok.

park and pool for the kids, and bunk beds as the kids hate sharing a bed, room very clean and spacious

clean, close, big rooms, free parking and wifi with no frills

make sure you bring snacks as there is no room service or restaurant available but there are many close

due to covid restrictions the room service didn t clean the room

day prior to me checking in i had called and spoke to someone about early check in i was told to show up anytime in the morning and i would be taken care of

that there was laundry facilities

self laundry offered at each floor and able to pay using credit card

water was too cold so anytime you use the pool you need to go to your room to clean up and with kids that is a hassle

pool was nice and having laundry was great

the pool)

kitchen staff was on it we really enjoyed their breakfast and yummy coffee

the room was so spacious--there were a living room, a small kitchen area, and a bathroom

i liked that there was also a little kitchen area with the sink, mini fridge, and microwave

who checked us in was great, he accommodated us last minute to ensure we were able to have an early check in so that we could shower after 24 hours of flights and a quick trip to disneyland

the pool and hot tub was still under construction.

i thought my stay came with access to breakfast and the gym

we would have loved a free continental breakfast, coffee bar and disneyland shuttle

the hotel was great and the bar and food were great.

spacious room with complete kitchenud83dude0d

breakfast, pool, valet, bar

the facilities at the resort were great - gym, laundry

used the guest laundry

the bar staff were overly accommodating

hotel does not allow early check in and parking lot is always full

there were plenty of towels and swimming toys for the kids to play with

and early check in, very helpful staff, very clean

the self laundry was a bit far away but easy to use

pool

was my first time at this hotel and i can say we enjoyed our stay the front desk agent seen i had kids and put us in a room on the 1st floor right by the pool and what made it better was when the

i requested an early check in and had a confirmation email

i secured an early check in which was fabulous! staff absolutely delightful!

good coffee bar and free wifi

a great location to watch the disney fireworks, we enjoyed a perfect fireworks show by the pool

love the pool, my kids love the pool

the kids had blast dining and shopping the various vendors located inside

staff in the evening weren t as hospitable as the staff in the morning and the room service changed so although they advertised room service past 12am they no longer offer it

walking distance to dl park entrance, dog friendly, ev chargers, and helpful friendly hotel staff

even my 19 and 21 year old kids hated it

accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

also loved the bunk beds for kids

we loved the pools, the closeness to the park (our room over looked it (*)accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

also loved the bunk beds for kids

kitchenette in room, laundry, and complimentary breakfast were all great

rooms are great, the kitchen and the breakfast!

breakfast and staff were always very friendly and helpful

don't use the laundry it will ruin your clothes

pool was not heated very cold

size room, could easily fit two adults and 3 kids

a lot less money for way better rooms, we requested to have view of fireworks and we got view of pool and construction on other buildings with working cranes

the heated pool and slides were fantastic

having to pay for parking and they need more shuttles at the end of the day.!

has laundry but the price is a bit steep and thus din use

comfortable. large rooms. nice pool.

kids loved how it looked nice rooms

everything! the staff, amenities, the gym, the area, the shuttle, etc. thank you!

free parking

room i couldn t find it even with a map and it ended up being in a hallway not visible from the parking lot

kids running on second floor woke me up

offers room service from a couple restaurants

pool was heated, which suited our kids who insisted on using it despite unseasonably chilly weather

gym was pathetic

breakfast was good, but the restaurant downstairs that also did the room service wasn't great

kids loved the bunk heads, parents liked that the kids were separated by a wall ;) breakfast was

is a coffe bar that you can purchase breakfast and other items in the lobby area to

facilities, super friendly and accommodating kitchen staff

peloton s didn t work in the gym

the valet, receptionist to the room service, bar by the pool and the housekeeping are so friendly

the room service was the best

there was room service at all hours of the day/night and that the bar stayed open throughout the night

great staffs from reception to valet to room service

the free breakfast was 5 stars

parking garage detached and bar closes at 10pm just before adults get in from disneyland

kitchen very handy and everything in the hotel was perfectly clean

equipped kitchen was wonderful when traveling with children

i wish it had a shuttle to disneyland and gluten/dairy free options for the breakfast

t great) room service food, very prompt and courteous room service staff

the hotel restaurant is a great value, especially for a family with kids, and the food is on point

my kids loved it

house keeping and laundry facilities in the open to guests walking by

proximity to disneyland, the spaciousness of the room, the pool and spa, and how clean everything was

they allowed us to do early check in and park on site

guest laundry had lots of washers and dryers

we loved this accommodation, the size of the room, the kitchenette, the gym, the swimming pool, the included breakfast was outstanding

the laundry room quarter exchange machine was broken. i had to go to walgreens to get change.

the hotel accommodations were great (breakfast in the am, rooftop pool/jacuzzi, gym, 10min walk to the disney parks, easy pick up/drop off for lyft/uber, several food places

they had a pool,workout room plus laundry on site

on the website, it says free breakfast, but there wasn t no free breakfast

very helpful staff. inexpensive room service.

room 233 was noisy, right above the gym and could clearly hear people walking around in the room above me

beautiful hotel. very modern. clean. no complaints. loved the secure underground parking.

pool needs to be cleaner

excellent breakfast! staff made sure we all were taken care of well!

was great, my kids enjoyed eggs and bagels every morning before we walked to disneyland

pool was closed due to bees (i was there for 4 days)

breakfast was popular for kids (waffles, famcy cereals) but the bread products were very tasteless and to me (not from the

walking distance from disneyland & california adventure big, clean rooms, great ac, laundry, gym, pool, free parking and helpul and friendly staff would stay again

bed was so super comfy and the entire hotel and facilities were kept very clean, including the gym

pool felt like it was heated the kids loved it

the laundry facilities also a plus wish they were on each floor though

the gym was a bit small however very clean and there was enough equipment to get in a light workout

(minor issue though) pool kind of small, but good for kids

breakfast was excellent, location close to disneyland main entrance (10 min walk), our kids enjoyed the rooftop pool and sitting area to watch the fireworks

to disneyland), breakfast is included and there is great variety, and the bunkbeds for the kids (my kids loved them

modern design of the room and the rooftop pool added another level of elevation to the disneyland experience

i traveled with my family and have a baby and 2 kids under 5

room service was fast and yummy

spacious room with a view, comfortable beds, water stations on each floor, nice gym facility on first floor

the oasis pool on the ground level was perfect for the kids, with a shaded splash pad and family pool bar we spent hours there

amenities were on point (bottle fillers, ice machines, laundry, market) (-) no chair to sit on at the guest's laundry room (+) self serve laundry available (-)the restaurant wasn t great, shower pressure not great and laundry room gross and unclean (+) had a laundry room

pool area was more than what we expected

the swimming pool is fantastic and the spa zone very relaxing after a long day at the

it was probably just from rubbing against something when the sheets moved from the laundry room to the guest room

a few more tables for those staying as we couldn t get in on the weekend but made do with the pool but pizza wasn t at the same standard as upstairs

the pool and hot tub were never full; the beds were perfect

luxurious hotel, the gym was amazing!

also laundry machine wasn't working

pool closed. not many options for breakfast

kids were hungry again within two hours because the offerings were all carb-heavy

t a huge selection, but still

gym is minimalistic. breakfast is basic. not great value for money

clean, right next to disney. pool bar makes the best palomas

pool,gym, ice machine

the gym on the first floor has really cold filtered water that we filled up our camel pack with each

clean, right next to disney. pool bar makes the best palomas

coin laundry

loved the balcony which had a view over disney. nice to sit outside when the kids went to sleep.

gym was good and all staff we interacted with were very friendly

sheraton is a beautiful property with a lush/garden pool/spa area, large lobby (very clean & beautifully decorated), large rooms with a view of disney (+) pool was great (+)location, food and the pool (+), and pool open until 10:00pm (+)- location is very close to the parks, restaurants and stores - close to outlet malls - heated pool and spa - marketplace - on site bar - on site (+) the pool was perfect (+)i loved the pool area and it was decorated nicely. the photos of disneyland was a nice touch. (+)location staff and bed , pool everything (+)beautiful grounds and pool area! newly renovated rooms are comfortable and well appointed. (+)price location pool staff

guest laundry easily accessible and cheap

there was laundry and room service

it was great to be able to get room service and the hot breakfast every morning was wonderful

late check out could be longer, and the pool would have been more welcoming, if it was heated

my family and i ended up staying for a whole week. loved everything about it, pool, gym.

liked the room service, even though we didn't use it

of the staff member was a bit rude as i was going into breakfast and i did not know you had to show your key card she yelled at me instead of asking

the free laundry was great,

never used the gym but it looked well equipped, and only ever saw one person in there on one occasion

small size pool, but wasn’t there to hang by the pool.

free laundry on site

pool size.

that i had to leave early in the morning and had no time to check out your pool

the pool was excellent, heated with a play structure for kids and 2 hot tubs for the adults

i also thought the hotel gym closed too early

were on fifth floor and our sliding door opened up to the deck where the swimming pool was at and kid's pool, so it was a plus for me because i had my son with me and nieces which

the pool and kiddie water play, literally stayed there for disneyland, but the kids were more excited about coming back to play in the water slide at the pool

bathtub wasn’t that clean as well, if you have kids probably would bring your own portable tub for your little ones

i would have liked the wifi to be unlimited.

breakfast free for kids

wifi was very slow

long pool hours

laundry is pricey

no gym . waited at wrong place for the bus. had asked reception who didn't correct me.

gym was just enough

was a little disappointing that you couldn't get a muffin that's wrapped up or even a breakfast bar so we could just grab it and not worry about other people's hands possibly touching something

we enjoyed the pool area, it was a bit cold but it was outside on a jan night

the place is nice to the parking lot of disneyland. there’s a place for gym and swim

good location. great room setup for families. pool was nice. gym was good except for the hours.

there is a small swimming pool and a gym in the hotel

room if you are traveling with smaller kids as their sleeping area has no access to the hallway of the hotel

while it had a pool there were no change rooms or a gym

prompt room service and good food selection and taste

the kids loved the pool

we like the hotle and how clean it was and the pool

room service

the gym looked nice. nice it had weights.

parking was okay but a little struggle with young kids.

clean, family friendly, helpful staff, good breakfast for the kids.

breakfast in the mornings between 630 and 9:30 am, $50 refundable deposit taken at check-in pool, conveniently located in center of hotel, friendly staff, easy check-in, and check out overall

the breakfast is decent and the pool is nice

ev charging stations

next time will have to stay longer to take advantage of gym, pool, jaccuzi, basketball hoop, mini golf, etc

clean, friendly, close to toy story parking lot, breakfast options, the pool/kiddie pool

only thing i would love to see is more kitchen utensils

i loved the ceiling fans!! it was very relaxing, great beds, great kitchen.

the pool was open and the kids had a great time

gym lack of equipment, it only has a couple of treadmill and a bike

the breakfast is also free which is hard to find in this area

no laundry facility in the building

was excellent, breakfast good, pool great for my youngest, closeness to disneyland

was never told where the pool was or gym on the property

price range, cleanliness, near laundry facility, near gas station, hot tub & pool was awesome

pool was close and gym but its ok

just no laundry.

free parking , pool , gym had a very pleasant stay will definitely book again

good breakfast with eggs, sausage, waffles, fruit, cereals, etc

keys weren’t working on a couple of their doors, such as the side door from the pool to the elevators, so it was a bit inconvenient having to walk to the front entrance every time

pool for the kids was perfect and snacks ud83dude0b

less waste but not ideal for big families with growing kids who each everything

minutes to get to and they had a microwave where the ice machine was which was really handy and a laundry room which we needed

my view is the pool

the gym was small, but nice

modern accommodation located perfectly for our visit to disneyland even had a little laundry

great breakfast, good location close to toy story shuttle, clean rooms.

also, the gym wasn’t working

breakfast had plenty of options and the gym was sufficient

we did 4 loads of laundry during our stay

air con worked amazingly loved the pool and being able to do laundry

there wasn't shower towels in room. had to ask cleaning staff in laundry room.

we had big kids but might be a push for small ones

it was nice and clean. the employees were very friendly. my kids enjoyed the breakfast.

wifi it s slow and my kids weren t able to play on line games

service was excellent. didnt have to leave hotel . food, coffee, bar , all very good.

the gym is top, but the pool is very small

was not offered my honors silver members water and wifi

clean reasonably priced free wifi.

the hot tub , heated pool and spa bath in my room

loved being so close to the laundry facility - it was open when i needed to use it and helped me tremendously to take home

coin laundry

early breakfast,we wouldn’t take the breakfast to our room to accommodate my friends kids.

breakfast was simply but good, i would have liked more fruit options because they only had apples

needs more counter space, extra mirror, laundry bag and soap

cleanest motel i've been to, love that kids had own television on their side of the room

great breakfast, very helpful and friendly staff.

was going through a renovation and the pool was closed so that was a little disappointing for the kids, but overall would definitely go back

the breakfast was amazing my kids loved it

loved it my kids enjoyed it as well

the laundry facility was down.

laundry facility, i requested one room clean service, they didn’t come to clean when i requested

location was perfect has a great hangout area by the pool rooms are clean and staff is excellent

i think it’s a good place to stay with the kids

breakfast

was delicious, the waffle making area was congested with kids so i wasn't too happy with that because we waited quite some time to be able to get in to make

the crayons and coloring pages out for the kids and morning cartoons on the tv in the breakfast area

excellent breakfast amazing kids loved the waffles gym was great too i like the set up for breakfast i liked the news while

is my go-to hotel cos of the diy waffles for breakfast and the laundry room

i thought the bar staff was unfriendly.

the laundry machine didn t work

manager special and the breakfast.

the kids loved having breakfast choices and partaking in happy hour

staff was great! housekeeping, bar staff and breakfast staff was awesome.

absolutely everything. the room, bar and pool were all amazing. staff excellent!

pool and spa could have been cleaner. green color

gym pool

the kids had fun in the pool area

i was charged an extra $56 for a late check out when i left on time

romy and sanitized staff was amazing only thing is the parking is $20 per car and right now the bar is being remodeled so it is not open

they have outdoor games for the kids and a basketball court the arcade was super fun and i have a great laundromat

$15/day), need more machines in the laundry room

kitchen and bedrooms were spot on

great staff and welcoming lobby with fun options for kids. breakfast was wonderful!!!

pool area could be vastly improved.

was in the other side i think her name started with i or l they where also able to accommodate early check in and i only had to pay a small fee of about 40

they have a great gym, pool, and out door area where you can play basketball, tennis, &ping

the gym was 24 hours and it had everything i needed to get a great workout in.

on the wall at 10:00 pm at night because we had just gotten back from disneyland and the kids were making noise

the extra bed for the kids

the staff were friendly/ especially hotel employee at breakfast

kids had such a great time

kids and husband loved it here

the pool area was great, thank you all so much, we would definitely stay again

the kids loved the room and basil's has a great friday family dinner option

excellent, close to grocery stores and fast-food restaurants, which was very convenient for the kids

the kids loved the room and basil's has a great friday family dinner option

the gym was far and in a hidden place. didn t feel comfortable.

room service was great, our breakfast in bed was delicious

unsecure wifi

spacious room and gym open all the time

breakfast was great and i would definitely stay here again, i highly recommend this hotel

very accommodating for early check in

kids loud in the next room