kids were not free with breakfast.

laundry broken and a slow elevator.

mini fridge in the room would be nice, better wifi, and my card was charged by the hotel before i arrived, even though booking

liked the convenience of having a shuttle to the parks and how close it was to restaurants and shopping

because of this i ended up driving my own vehicle and paying for parking

the kitchen area was simple and had enough room for our food

they assigned me a room right in front if the laundry room and it was noisy since real early i could hear the housekeeping ladies talking,

the family suite had a full siz fridge, microwave and kitchen sink/counter.

a kitchen in the room so i prepared my own meal plus as i’m going through cancer treatments i

although the shower was great the drain was slow or clogged so it was like i was standing in a pool while taking a shower, but neither of those things is a big deal, this was still a great place

we have 2 young kids and they were very accommodating

the princess character was fun for the kids during story time and sunday breakfast good byes

- shuttle bus, great gardens, pool, outdoor hot tub, washer/dryers for laundry, wi-fi, free computers/printers, game room, great staff who are very professional

room service was terrible

is great for a disneyland trip, there is a complimentary shuttle

wifi is very very very very slow.

staff were nice and they offer a 35 dollar early check in fee that honestly was a great option when i arrive at 11 am and just wanted to get

slept great and you can see fireworks well from pool.

free parking

super helpful staff - went the extra mile and offered reduced price late check out for us.

i really like the pool

loved kitchen in room

the laundry room in the basement was convenient and free to use

we love having a big fridge, big microwave and a kitchenette in our room and free use of laundry facilities

pool, gym and bbq

not ask for a pool view again due the the fact that even with the window closed, you could hear kids playing and jumping in the pool

was very clean and a perfect room for me and my kids very convenient and so close to downtown disney reason why we came to get away and have a

the room is spotless and nice, the breakfast is great, the coffee in the hall is really good, and the staff are nice and flexible

little kids in the spa.

excellent breakfast! staff made sure we all were taken care of well!

the pool, splash pad, restaurant (kids eat free + daily meal vouchers) + kid friendly vibe was such a welcome treat

kids eat frer

t great) room service food, very prompt and courteous room service staff

my kids loved it

gym, pool, water play structure, provided towels in room and pool side.

property was clean and very well presented 24hr pool and hot tub is amazing

love the hotel and pool very close to disneyland short walk. friendly staff the kids enjoyed.

jorge at the pool bar was very helpful when ordering food at the pool and being there for everything else that

modern hotel with nice pool area and tiki bar

freeway noise, kids running up and down the outside hallways, thin walls, and closing doors shook the room

pool is nice and easy to reserve time with the new covid restrictions

price was fair, full kitchen, friendly staff

also kitchen prepares most of kitchen tools to make meals and eat it: pans, dishes, knives, and folks

breakfast was very good and had something for everyone

the bathroom and kitchen was clean but grout and other details were needing some work

need to wear a wrist band to the kids water park and the staff is very serious about you keeping it on

the staff was great at all venues from check-in to the pool and water park

park and pool for the kids, and bunk beds as the kids hate sharing a bed, room very clean and spacious

also there's no room service and you should be able to get pool service as well

wifi was a bit flakey

just that the pool was being remodeled and there was a elevator but we never found the stairs

also, a church group was having a yard sale in the parking lot around my car

the pool was out of order and dirty

easy parking

lots of parking and short drive to disneyland and anaheim convention center.

also, the pool closed at 9

notes on my door when i chose to not have the room serviced.

gym too small

staff was very friendly, to include the ladies in the kitchen area

breakfast pancake making machine was not there

having laundry facilities was also a definite bonus

the waterpark pool was an added bonus for the kids

beds were very comfortable and loved the bunk beds for the kids

reservations for the pool area was only once a day- bummer

location was great, pool was wonderful,

equipment was old and not in good shape, there was wifi but it was not secured

early check in was available, staff was friendly

it was in a perfect location. they accommodated my early check in. the premises were very clean.

early check in for bon voy members wasn't until 1pm & i had limited options w/ room handicapped

i loved the bar we were celebrating a birthday and it was a fun spot before we left

breakfast, outdoor pool, cleanliness, comfortable suite, about a 10min walk from disneyland

the laundry- although very convenient to have, the cost of a load of washing and dryer was

the cleanliness, hospitality of the staffs, and activity resources such as gym and pool.

it s was super close to disneyland & had a really nice bar & the breakfast was great too

clean rooms, nice facility, full kitchen. great breakfast and location was an easy walk.

i thought my stay came with access to breakfast and the gym

who checked us in was great, he accommodated us last minute to ensure we were able to have an early check in so that we could shower after 24 hours of flights and a quick trip to disneyland

there was also a pool & spa facilities which was an option if not visiting the park

pool was a little poor

pool has plenty of deck seating with umbrellas

everything was great! you can't beat the location to disney and the kids loved the pool.

thin hotel) and not having room service were alittle disappointing

24 hour laundry room

having free water access via the gym to fill water bottle

the hotel is complete with amenities you need, you can even do your laundry 24/7 open

liked the size and layout of the room, the size of the spa in the room, but i wish that the spa had some jets that actually shot outward rather than just

loved that there is a restaurant and bar in the premises

clean and comfortable decent pool and bar areas

understaffed bar service

the bar and restaurant are under renovations and closed

the heated pool and slides were fantastic

size room, could easily fit two adults and 3 kids

a lot less money for way better rooms, we requested to have view of fireworks and we got view of pool and construction on other buildings with working cranes

our room was the smallest possible double room in the last spot next to the laundry room, and it was quiet and totally functional if you plan to be at the parks most of the

should allow early check in

to park left balloons and a gift bag with toys for my son water & popcorn in lobby early check

a close walk for kids

location, pool area

we loved the pools, the closeness to the park (our room over looked it (*)accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

also loved the bunk beds for kids

also loved the bunk beds for kids

accommodations, with best-in-class facilities (pool, spa, fitness center, and restaurants)

i loved how friendly the hotel was to my kids and everyone seemed to be in a great mood

the oasis pool on the ground level was perfect for the kids, with a shaded splash pad and family pool bar—we spent hours there

room service comes to clean the room on the day of check out early and asked you to leave the room

amazing clean and friendly, good location and amazing bar staff

i used the gym one night and was alone for the hour - pretty great

happy at the same time, lots of fun for all ages, across the road from disneyland, and a great laundry

walk to disneyland, only 5 minutes with little kids

uld be fine with 2 adults and 2 small kids)

the kids had blast dining and shopping the various vendors located inside

kids loved it

we had two adults and two kids

the room service was the best

there was room service at all hours of the day/night and that the bar stayed open throughout the night

the bar was great and food hit the spot

loved the pool, breakfast

booked a 2 queen bed but got upgraded to a mini suite complete with a kitchenette and king size bed, entire 2 night stay was enjoyable and a short walk from the parks

bed, breakfast is great, with access to pool but i think they have to make it heated the water is so cold

pool room breakfast housekeeping was great about towels and refreshing our room

the gym was a huge disappointment and the main reason why we chose this hotel

breakfast was good and convenient

i love how this hotel has a laundry room perfect when going with kids

we needed an early check in and he worked with us on it

i loved how much space we had. the pool area was great! large jacuzzi and a splash pad.

breakfast was amazing

the room was great for a family of 4 including a very nice kitchen with refrigerator and other devices

however, the walls are paper thin and we could hear the family in the room next to us with their kids every morning at 6 am getting ready very loudly and gleefully to go to disneyland

was delicious and big enough for us to share with our kids

on the website, it says free breakfast, but there wasn t no free breakfast

about, the elevator is slower than cold molasses, i take the stairs anyway but the wife and kids use

small 24 hour gym

pool was not heated so we chose not to use it and the automatic light in the bathroom was

the full size kitchen, it comes with full utensils and cooking pans

the free laundry was great,

free laundry facilities in a great laundry room inclusive of both washers and dryers

a well organized laundry room - and a pool

ough quite simple and with plastic

liked that they had laundry services for guests to use

the elevator so we heard mostly everything going on in the hall ways but was easy to get to the pool and parking garage

walking to disneyland was easy, a little to far to walk for little kids

of the hotel and when i called back the same day to report it to the front desk he told me that room service didn

we were not aware the of hours for breakfast, bar, or the pool

the gym is awsome as well over all good

was able to leave our baggage behind front desk upon check in since room was not available for early check in staff was pleasant (with the exception of “manager” at front desk at check

breakfast has a good variety.

the best part was the breakfast

we both felt very safe, can't wait for covid-19 to be over to sit at the bar relax and enjoy the view of the lobby

walking distance from disneyland & california adventure big, clean rooms, great ac, laundry, gym, pool, free parking and helpul and friendly staff would stay again

the spa and pool seemed nice although we didn’t go in (had intended to but ran out of time)

pool felt like it was heated the kids loved it

location for disney, short walk to get there, hotel was nice and clean, kids loved the pool

daily house keeping, amazing coming home to a clean room after a big day with kids

laundry was only open 9-9 so wasn't always convenient

i was grateful for the laundry room

wifi was slow and at times difficult to log onto.

the breakfast was great, excellent location, also enjoyed the pool/spa/gym.

westin weekends is a great option if you're flexible on sunday check out day - you can request late check out and hang out at the pool for the afternoon or just laze in your room

friendly staff, easy room service

they also gave us a complimentary late check out which made our day much easier

restaurants and room service also very good

gym is great

breakfast in the morning is definitely worth it

fitness room doesn’t open until 9:00 am and closes at 8:00 pm

the hotel was very comfortable, and had an outstanding breakfast

(minor issue though) pool kind of small, but good for kids

kids suite was great for a family trip

great place for kids to chill after a long day sightseeing!

buffet was wonderful and the dining area is large enough that there was no line, loved the bar for a nighttime drink and the outside pool area was fantastic

they make you feel like you’re a burden to them, including the pool staff, but the cafeteria breakfast staff were absolutely wonderful and very, very pleasant to talk with every

comfortable beds, great ac, convenient proximity to a starbucks, short travel to disneyland, water park and included breakfast was great

they have a bar and dining in the hotel

and we just so happen to get lucky and get really early check in which made our day even better

the staff, the location, the pool and the bed!

there was no early check in for us at the time of our arrival. but that's ok

they gave us buy one get one drink coupons for the bar at the hotel also

mins walk to disneyland, heated outdoor pool, spacious room, bathtub, microwave, fridge and kettle in the room, good value

switch can t link to the internet, although i called room service and the staff were kind to try to help me solve this problem, but it doesn t works

did not like that there was enough space for the close to be put away it was my wife and i and 2 kids which made it a little harder to organize

there is no shuttle service provided by the hotel which is not very convenient for a family with kids, very small bathrooms

room service was great and an overall great experience

my kids loved the glass

breakfast excellent

my kids loved the bunk beds

great amenities: breakfast, exercise room, and pool were very nice.

i love the roof top pool and jacuzzi with long open hours of 6 am to 10 pm

breakfast could be better and being able to have more options for the tv

room was wonderful and my children loved the pool

pool was amazing and the room was amazing

thing that wasn't tasteful was there was no laundry onsite unless you wanted to pay for dry cleaning but there was a laundromat within a 2min

also next door is a laundry mat

the pool and hot tub were a nice bonus too

i also thought the hotel gym closed too early

honestly the pool was great and the fact that there was guest laundry

great location, close to disney. the best gym i've ever used in a hotel. restaurant very good

in house coin operated laundry facility

the pool and kiddie water play, literally stayed there for disneyland, but the kids were more excited about coming back to play in the water slide at the pool

the wifi needed to be logged into way too often.

it is an older place but you don't need room service when everything is walkable

probably will try room service option next time

breakfast was good. kids eating free made it affordable

the room service people were rude to us in the elevator

the area and the pool.

kids loved the pool

gym has a pelaton & stair master

kids loved how the bed was so comfortable wifey loved the mirrors for her makeup and i was

my kids had balloons and let them go to the ceiling