there did not seem to be any water in the pool bathroom for flushing of hand washing

it’s clean, near the airport, swimming pool, breakfast

the breakfast is delicious and there are lots of choices

they had a breakfast and free internet

breakfast staff was incredibly nice especially blanca

with my kids and they charged me 38

pool was full of kids

i found the room to be modern and well-equipped with great wifi

wifi was good as well

the pool is small. you are definitely not going to stay here for the pool.

no bar fridge, but not a big deal.

filling continental breakfast

the breakfast is wonderful with lots of choices

very accomodating...room ready and received a very early check in..thanks

free breakfast is adequate, but restaurant service available if you want a heartier meal

nice pool, clean room, great room service

pretty good breakfast

breakfast was great!! better than any other hotel i ve stayed in ever!

breakfast was not included, no microwave, no mini frig.

i thought the room service option as food were great. the cleaning service was great also.

wifi often did not work

no many kids so we were able to relax

the first time i stay at a hotel where you hear everything when triyng to rest: luggage wheels, kids running and crying when passing by, employees yelling at each other when in the hallway, etc

we did room service a couple mornings for breakfast

ople talking, laughing or kids) and also from the rooms close by

great pool and food

lf around) and pool with bar

th spa on

beautiful room

the pool area was excellent and the food was good

myself & my friends ate primarily at the buffet for breakfast and dinner, but we also made it to the italian restaurant which wasn’t bad

i just think they could have changed the hours of the lobby bar to open earlier and provide a bit more service for people sitting at the lobby lounge

resort itself is massive, with two pools—one right by the beach with easy access and a snack bar open for lunch

the hotel is good if you are staying for vacation - food all included and nice pool.

staff was friendly and the three pools, all with a swim up bar and two by the ocean were great

the room service was not very good.

love the pools, of which there are several as well as use of the adjoining hotel s pool

someone told us that the pizza was good at the swim up bar where they have a wood-burning oven, but the pizza we ordered for room service was not all that

pool food was not that great

was good at the swim up bar where they have a wood-burning oven, but the pizza we ordered for room service was not all that great and the cheesecake was bad & not what was expected for new york

large lizards everywhere in the pool area wish there was a more casual dining option other than room service

spa price to expensive, no night entertainment.

could use more activities for kids and music all the time not just at certain times

warm and kind, our room was ready early which was amazing, and we got to enjoy a few days by the pool

bed was so comfortable, the room so clean as well as the fitness centre and the swimming pool

beautiful lobby and nice gym. the breakfast was good. friendly staff.

building is great - fantastic open lobby, great gym, quiet and nice, clean rooms

lobby area and bar area was comfortable and clean breakfast in the morning was excellent

breakfast was slow to get set up

rooms and gym

her than expensive room service) which meant using vending machine which didn't always work

change before was complet breakfas extra moneyt now is continental breakfast you want some extra you need

gym and swimming pool facilities were good

and pool area were wonderful restaurant was convenient for breakfast bar restaurant outside in front of

it says in the listing free shuttle but that s only back to the airport, not from and only if they are picking someone else

too many kids screaming, splashing, taking up seats, ordering drinks

breakfast is mediocre absolutely no taste , weird options to eat for breakfast, chilaquiles were so

pool was cold

in two so on arrival we had reservation on different names and therefor they put our young kids at 10 minutes walk from our room, although we had requested rooms close to each other

lounge chairs at pool,people were putting towels over multiple chairs ,despite signs

by mid-morning, every chair around the pool had a towel on it to save it for people who were not using it leaving few choices available

certainly wouldn't want your kids to go swimming in ocean, or even walk close to the water's edge

the kids loved the kids pool, large hot tub and large pool short walk to the marina where you can find

was certainly not going to starve and had delicious choices, but not very many of them (except at breakfast, which overflowed with everything)

room service was a little pricey.

often no dry towels at the pool

the pools are unkept my daughter cut her foot open on broken tile

i really liked the fact i can have a double room with 2 bathrooms for me and my kids.

kids club activities were non-existent

good food and drinks, great bartenders, perfect location, beautiful beach and great pools

breakfast and food was fantastic

service around the pool was poor

the pools were big and nice

we enjoyed room service which was excellent

few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got in

another pool had a side that s shallow and perfect for small kids

phones for room service sometimes didn t work

the kid pool, family pool. activities were fun overall everything was great

my boys loved kids paradise zone

the breakfast was really delicious

food (mainly breakfast) was very repetitive (this may have just been a nuisance for us because we stayed so

breakfast was very good there were many choices including an omelette bar and lots of fresh fruit

the staff at the hotel was amazing all the time, cuddles to ivan de barman in the pool bar.

there’s also a snack bar by the pool for when the main restaurant is closed between meal times

too expensive spa and laundry services

the room service is not included

dinner reservation system was a little challenging and the breeze bar was just below our room and stayed pretty loud and lively into the wee hours on our last 2

location, they have a different restaurants in the same place and also the have a bar by the beach which it was so

phone was not working entire stay and room service menu is limited.

the spa is amazing .

their front of house were not helpful in anyway - 2 of them didnt' know where the fitness center was

pool was amazing, my now loves sushi

often with both hot and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

the sushi bar and eternity pool are great, but needs more seating just in my opinion

to the pool and then you had to see minors with lounge chairs while you have to sit under the bar area

gym and pool close too early, and the property could use more activities

the activities for kids, the room earlier than 3pm....the area.

swimming pool was closed, so the ones available were either crowded and noisy or full of kids

gym needs to be upgraded

7) which satisfied our needs as a family group of 3, my partner and i her sister and our 2 kids

staff was amazing! activities for kids was incredible. loved it!

there’s a lot activities for kids.

the water park for the kids was very enjoyable for them

liked the kids pool area, friendly staff, food was okay, and the location of the hotel

the water park for the kids was very enjoyable for them

its location and the friendly staff. the rooms are clean. the car parking is very safe.

comfortable beds and very thankful for an early check in

imposed limitations with maid service, pool, bar and location

somewhere, in the booking, it should tell you to enter through parking garage in mall

property had free wifi, and was above the shopping mall.

partner and i picked this hotel mainly because of the wifi

the room service was delicious and prompt

exceptional hotel location, pleasant, helpful staff, room design, cleanliness, facilities, easy parking, and the best breakfast on the strip

the gym wasn t impressive to be honest, but not what i picked it for

there was parking on site in the parking garage which was very convenient

the mini bar in the room was always filled with goodies and lots of beverages

we are not pool people but my wife fell in love with the “tanning area” at the end of the pier which for

the gym was hard to get to and you had to find a staff person to open the door and let you in

they added a kitchen and bar to the adults pool area serving drinks and cooked snacks

they could do with changing the music sometimes in the pool area

in the deluxe room and it was totally worth it

loud music from the bar blaring past 11pm kept me up

the bartender at the swim up bar was great too

best to upgrade to the private pool and bar and food

we would start out at the beach, move to the club pool, then go to the swim up bar on a daily basis

loved outside kitchen although could be upgraded

we had the junior suite with the balcony kitchen

children and some youngsters was in pool clothes on ???

wifi in the rooms was hit and miss, it worked well at the pool area

outdoor kitchen, pool, location, price

amazing pool

location was okay

really liked the room service option that was included in our package

the gym needed some work and there was construction next door

the breakfast was amazing! the staff was so friendly and accommodating.

kids in the pool throwing food, wearing clothes

loved the all inclusive part, from breakfast, to pool snacks (burgers, hot dogs, french fries, pizza) to dinner, to drinks (+)breakfast and all other meals were very good (+) enjoyed the infinity pool, outdoor seating for breakfast, and the taco truck (+)location, breakfast, kind staff, our room. (-)with the exception of breakfast the food was disappointing. (+) beach, sky lounge, breakfast buffet, comfortable bed, friendly staff (+) the snacks they offered between breakfast and dinner always hit the spot (+)breakfast was very good and had a good variety. (+)breakfast was excellant (+) the highlight of the breakfast bar was the omelette station (+)breakfast was good--really good. nice variety.

off, this beachfront resort with an infinity pool is amazing

food not so bad for the price, but i think they should have ice cream for kids

hotel could implement games and day activities in the pool and other areas.

pool for the kids

rooftop pool, sitting areas, staff

mattress was uncomfortable very hard and the continental breakfast need more fruit slices and more like eggs and

the pool area was awesome

calm and clean, with a good breakfast and attentive staff — thank you.

main buffet was good for breakfast but poor for lunch and dinner

resort was clean, the staff was friendly, the food was great and the kids club was a highlight for my girls (8 and 6)

excellent bar service

the specialty restaurants were good. gym was good. beds were comfortable..

they were in the swim up bar area

breakfast options were basic but good

also, no snacks with drinks in the reception bar - it d be nice to get a small bowl of pretzels or crisps with your drinks

would patrol the resort during the day and try and upsell for many things at the resort like spa services, dining reservations and liquor

room service food was lacking compared to what they offered in their restaurants but not bad by any

beautiful room beautiful beach spa was spectacular pools were beautiful

the mini frig with honour bar was a nice touch

small pool warm pool was a bonus

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

minor thing...no pool.

swimming pool is quite small

the view from our room over to the sea was awesome and the pools were lovely

pool, cafe, and access to the ocean were nice.

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

nice little market on saturdays, other markets close by, we had a nice buffet breakfast included and it was very nice

loved the swimming pool

few extra $ -allowed us to check in early and store our bags for the late plane departure -great breakfast options

the hotel is right on the beach. love the bar service.

overall, this noise made being anywhere near the beach, beach bar and snack bar extremely irritating

the pools were sufficient

got too crowded, it’s a family resort, so a lot of kids are expected, not appropriate if you want to rest

the mostly local guests were quiet and the kids were surprisingly well behaved

buffets, should accommodate more american dishes, but the snack shack was ok, & the salad bar was ok the bathrooms could of been a lot cleaner, as well as the

there are 2 rather small pools that accommodate mostly kids

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

food was good, room service fast.

their lap pool and location of the resort, close to everything

they close the bar to early sadly because to get a drink you have to do a reservation on the bar on top and pool

because it s family-oriented, it s quiet

wifi seemed consistent

we really enjoyed hanging by the pool with great service and entertainment staff

the pool and entertainment staff were wonderful, the bar and drinks satisfying

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

breakfast and dinner main buffet meals were only adequate at best and the buffet seating was

the pool and entertainment staff were wonderful, the bar and drinks satisfying

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms coffee maker was broken part of shower didn't work

room was spacious; gym was amazing; breakfast buffet had so many options

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

o) with lots of seating, one pool quieter than the other

pros: rooms are service were exceptional; beach access; beautiful 2 pools; great restaurants and food; walking access to downtown and local restaurants cons: i've

the rooftop was gorgeous with the pool and lounge chairs along with a gym and restaurant as well

a nicer view, although it really didn't matter as we spent all of our free time up at the rooftop pool

the gym is decent, though there's no water station available

great value. relaxing pool facilities. excellent location.

after, each day you must visit the bar for room water

breakfast was great at the market and the open air italian restaurant ciao

the food and the bar were excellent!

spa was great!

the kids club is a great option for the children, they have a lot of fun

it has delicious and fresh meal choices, huge pools, top shelf liquor options, a beautiful sandy and swimmable beach

waiters at the restaurant for breakfast, they were very very polite and courteous

for waiter to appear and take your order then another 30 minutes to receive food or drinks at the pool

pool only adult more quite

breakfast was really good

could be hazardous, especially for kids

clean. large pool

great pool and swim up bar

t overly large), pool deck did a nice job spreading people out around a large area

out of 4 restaurants, 3 restaurants accepted kids under 12

pool staff were excellent

the infinity pool was beautiful with great pool and bar service

room service included

the door to the room service return was not very secure and left me feeling unsafe

breakfast buffet and variety of daily menus.

the room-service breakfast - made-to-order eggs was

the spa day. the employees in the spa.

the only thing i would say was they could use more chairs at the pool.

gorgeous little hotel near town with a lovely pool, view and right on the beach.

the staff was really nice, especially paul, who took great care of us at the pool

wifi was 100%, full bars even on the beach

drinks oredered through room service took one hour to get

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

very much appreciated the early check in and late check out

very much appreciated the early check in and late check out

food at breakfast buffet was luke warm at best-the only hot items were if you had an omelet or eggs

pool área

breakfast was awesome

and loud rooms near the pool

very good food. heated pool.

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

lots of screening kids

too many kids

pool was very clean and lots of fun for the kids

pool was very clean and lots of fun for the kids

the breakfast was not the best. beyond the coffee and juice there was not much more.

good breakfast

breakfast was the only downside

pool was not nice.

there is not enough pool chairs, they should add at least 2 more

pool was clean

the free breakfast not bad

ffet), but deplorable for supper

staff was excellent, and the pool was nice.

breakfast is supposed to start at 7:00 am but during our long 6 days here, nothing was ready at

breakfast not included

the free light breakfast can be extended to a buffet for $5

we like the option to change the free breakfast for a paid buffet within the hotel.

pool and seating area is on small side and would get extremely crowded quickly- feel like hotel

right on the beach, great view from the room. pool also is perfectly situated on the beach.

the pool could be bigger but you can also use the sister hotel, el pescadero, pool up the road.

wifi was terrible

however the wifi in our room

the wifi does not work in the rooms only the lobby. hot water is rare.

wifi in our room was sketchy but apparently by mid march extenders will placed at the end of the

wifi never worked

needs tlc. pool was not clean

no cushions or pool towels

pool, the aquatic life

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

we have kids they need to start eating at 11

the pools and proximity to the beach was great.

needs to be done about the slippery tiles in the pool area

need to update the fitness center...need new sofa sleeper/couch...

rooms were comfortable, entertainment was overall very good with shows geared for kids and adults