breakfast was good, just wish they fixed sausage or bacon sometime, it was just ham everyday

building is great - fantastic open lobby, great gym, quiet and nice, clean rooms

rooms and gym

clean, very comfortable, nice staff. breakfast has many options, late check out time, nice pool.

coffee maker, bar fridge and bottle water in

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

breakfast is supposed to start at 7:00 am but during our long 6 days here, nothing was ready at

staff was excellent, and the pool was nice.

beds were fine, and there was a breakfast buffet - but no restaurant or bar or room service

ffet), but deplorable for supper

beds were fine, and there was a breakfast buffet - but no restaurant or bar or room service

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

pool, the aquatic life

no cushions or pool towels

needs tlc. pool was not clean

pool área

very good food. heated pool.

good pools, super convenient for families with kids

some of the kids club facilities really need addressing too

i always look forward to the breakfast with people making fresh food now the only thing that they make for you are eggs

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

- i asked for room service at 11pm and the response was that this request is with an extra charge

we were a family of 4 (kids 9 (-) i don't think the evening entertainment was anything to write home about, but the families and kids seemed to like the performances (-) it was also a holiday and there were more kids than we care to be

eakfast hall was good)

the room service box was dirty and broken because it didn't close

the spa day. the employees in the spa.

clean. large pool

the infinity pool was beautiful with great pool and bar service

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach being so kid friendly

piaf (adult only) was our favorite restaurant, and lucca was second with kids

ogie boarding family fun

piaf (adult only) was our favorite restaurant, and lucca was second with kids (+) kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach (-) out of 4 restaurants, 3 restaurants accepted kids under 12

gym equipment - it's common for hotels to have a very small gym space, but this one had 5 cardio

all members of the staff from lobby, front-desk, room services, restaurant and bar staff, maintenance/facilities were all wonderful, friendly, and always greeted us with a smile

plunge pools & hot tubs, gym, and lots of sun beds and relaxing places around the pool

rooftop area, adults only, nice gym and convenient restaurant and great quality drinks

pool was awesome all the staff was friendly and helpful rooms were clean and good size beds were

the pools and facilities in general are always very clean

clean, lots of areas with activities geared to different groups - families, sports, quiet pool, etc

room was great. loved all the pools and restaurants.

rooms were comfortable, entertainment was overall very good with shows geared for kids and adults

kids pool was closed, no prior notice & they knew we were coming with kids

the food is okay, the breakfast buffet is the highlight with many options and several truly delicious mexican dishes

the kids club is a great option for the children, they have a lot of fun there

everthing was close by the pool and food was great

overall very good, the beach front,pool, restaurant (s) bar all very good

was small and had a poor layout, adult pool was full of kids, construction noise was constant, food was not good, staff kept bothering you to do a time

bar off the lobby was great except it adjoins the smoking area which is the open area towards the

the lounge and bar service was really excellent

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

the pool and entertainment staff were wonderful, the bar and drinks satisfying

esmeralda in the buffet restaurant and bartender benjamin and cocktail server annabelle at the lobby bar were fantastic

breakfast was a little basic but honestly for the price we would not complain, it was great value

close to airport. reasonable rates for short stay. nice pool. great breakfast.

close to airport clean great breakfast friendly helpful staff

24 hour front desk service and breakfast

breakfast staff was incredibly nice especially blanca

breakfast was good. buffet selection was good.

beach was the best part and ther masseuse luis miguel amazing lorenza breakfast wa the only food i enjoy and loved she makes the best eggs and

if you’re going with kids older than 5 years, they have a perfect kids club with marvelous staff (diana, thank you so

need some work (bathroom faucet broken, smoke detector removed, bar sink smelled like septic due to no p-trap)

the big signs about 'do not reserve sun beds if you are not in the pool' meant nothing, there is a point in the day where people is having a meal in the restaurant

pool, but we knew that going in

the pool is very small, like a wading pool but does the trick to get cooled off

i ordered room service several time and the food was delicious

we have a view over the staff entrance and the parking garage next door

swimming pool is quite small

wifi could be better in the room but that s not why i m hear

they also have a complimentary water shuttle to vallarta adventures which came in very handy

breakfast is just as good as going to an ihop or dennys it was really good

how can they offer an all inclusive plan that does not include essential services such as room service

which was the farthest from the main lobby, which means either walk back and forth or take their golf cart ride, which was always busy

the view from our room over to the sea was awesome and the pools were lovely

pool, cafe, and access to the ocean were nice.

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

amazing breakfast included

loved the swimming pool

the hotel is right on the beach. love the bar service.

also the smokers sitting at the bar beside the kids pool, all the smoke was going towards the kids

drainage and they need to be more careful with the people who leave drinks unattended around the pool as well put some signs of don’t smoke as many families are there with kids

breakfast an unbelievable daily buffet

he met me in the middle of the parking lot

the gym has lots of equipment and great view

very good internet wifi service

i wasn't parking, i was waiting for my wife

filling continental breakfast

close ro the airport. the hotel allowed me a considerable early check in.

the breakfast is wonderful with lots of choices

location and early check in!

the bar restaurant on the first floor, outside, has a pretty view of golf course and pool

lots of chairs around the pool and easy beach access

maybe some type of waterfall in the bar pool to stand under with cool water to cool off would have been nice

3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love, the taco bar was

nothing we didn't like but maybe a couple more restrooms around the pool.

the food is great, the pool and beach staff are always asking for drink orders which is great, and it’s a high-end

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the reception area to pay which is stupid because you

cesar and lisbeth handled our situation service at the restaurant love the fresh-made tacos for breakfast and fish tacos for snack

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

the room was very nice adult pool was great, food was good. staff were very helpful.

and for room service and cafe purchases you have to go to concierge to make purchases and even restaurant

i thought the room service option as food were great. the cleaning service was great also.

breakfast is not free tha way is anuncio

breakfast was outstanding and room service was delicious and affordable

located near airport, clean facility, great wifi, comfortable beds

the buffet breakfast was fantastic and despite a line at 10:30, they kept serving food until everyone was fed

day we arrived we found it hard to find a lounge chair at the pool since so many people had saved chairs and were not using them

kids had fun

great service kids friendly and great food and staff

kids had fun

we love the pool and the pizza/bar and italian restaurants

found the wifi lacking

breakfast was excellent

breakfast through room service wasn't up to the standards the other restaurants were, our food was

eat options for those who prefer fish/sea food) and the japanese restaurant which my kids really liked

at least in 2402b spa was great beach guys were good

i preferred this hotel pool and beach set up over the riu palace next door

there is a gym and spa on the property

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before we left which was granted by the condo

there is a gym and spa on the property

kids were entertained

say enough of the rooms , staff , food if you want to relax , avoid the noise , masses , crowded pools and feel special , this is the place for you

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

lf around) and pool with bar

wifi was great throughout the resort

the pool area was excellent and the food was good

i really liked the fact i can have a double room with 2 bathrooms for me and my kids.

the water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the junk from collating at the beginning of the river

i really liked the fact i can have a double room with 2 bathrooms for me and my kids.

often no dry towels at the pool

kids club activities were non-existent

enjoyed all meals we had in the beach side restaurant, pool food and drink service

the pools were big and nice

pool was not vibing. more music and they close bar way too early.

however, the coffee at breakfast was good

breakfast was ok, options were limited. lunch and dinner was good.

acelets were assigned for different

for 10 pesos will take you to centro and the malecon

breakfast very good

love the bar and restaurant

pool wasn t cold

think they call him the smaller raul ) is a great sever at the pool

one night we had room service and the pizza was edible not good

certainly wouldn't want your kids to go swimming in ocean, or even walk close to the water's edge

i also worked out at the gym which had perfect equipment

the kids pool was dated. some small details of the room are also old.

salad bar was almost empty and we were first in for the seating

we came here 15 years ago for our honeymoon and enjoyed it so much that we wanted to bring our kids

the lobby bar by the big banyan tree was absolutely beautiful and so comfortable

resort was safe and easy with kids

no where for kids to swim after 6pm other than the ocean

the room was clean with a lovely view of the pool and across part of the marina

breakfast, great seafood and italian restaurants good location very clean common spaces and rooms

we liked the breakfast

all-inclusive package provided a wide variety of food at the buffet, which changed daily for breakfast, lunch, and dinner, ensuring we always had something new and exciting to try

also the grilled meat station at dinner and taco station at breakfast

the place was overwhelmed with kids!

never a hot breakfast

swim up bar should have been located in an adults only area of the pool

tons of activities for kids

morning while the main restaurant is only for non-premium guests which may have long queues kayak spa loved the balcony with ocean view good for a long stay with nothing to worry

was nice having starbucks coffee at the lobby and the girl at the bar was incredibly nice

erly busy) and the drinks are mostly juice.

no room service no restaurante after 23.00 no place to buy water after 23.00 no servibar

it was very nice. the margaritas at the bar were delicious

from 3 to 4 pm they have happy hour at the pool bar where a selection of drinks is priced two for one

didn’t get room service any of the nights we were there

was not free unless you were in the lobby or in the bar near the lobby

were really nice, food was really good (even for a vegetarian), entertainment was great and the spa was fantastic

i loved the temperature and style of the pools

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

comfortable, good gym, descent pool

the food for room service was lousy

it says in the listing free shuttle but that s only back to the airport, not from and only if they are picking someone else

no airport shuttle. could use a microwave in lobby area

airport shuttle shuttle service was great

the kids pool was the highlight for him

didn t really like the dinner from the buffet but the room service was really good

another pool had a side that s shallow and perfect for small kids

the kids entertainment and facilities are great, food is excellent, great clean beach, very attentive

she was at a different location, it was difficult to get service at the pools, but there were 3 bars close by to get drinks myself

was too much loud noise around the pool

pool/bar massage on the beach special restaurants fox sports channel thatch roof bar our maid

the gym is small but has a few good machines

no wifi in rooms.

location, parking, easy access to the beach

not enough unbrellas around pool also too many kids in pool ?

the breakfast was good ud83dudc4dud83cudffc, and the staff was helpful

the pool is small and lovely

the pool was the perfect temperature

there’s also a snack bar by the pool for when the main restaurant is closed between meal times

the hacienda is beautiful and peaceful. the pool is perfect - we spent most of our time there.

the bar was awesome we said suprise us and they made awesome drink that we couldn’t get enough

attention at the pool and pool bar, the food was delicious at the adults only restaurant and breakfast restaurant

their front of house were not helpful in anyway - 2 of them didnt' know where the fitness center was

definitely worth the value, drinks were always great and pool was spotless

food was not so good. gym was terrible and no elevator yet in new building.

we made friends everyday in the pool area

swimming pool was closed, so the ones available were either crowded and noisy or full of kids

pool should stay a open a lil later

the food was typical buffet style - better for large families and kids than for tasty variety

we especially like the omelet bar, the pineapple and yogurt

the “rules” they have for the pool and kid area are so stupid they sell floaties but the kids can’t wear them to the pool or kids area

i like the resort coffee shop and you had a stocked bar fridge which was a nice touch

family chose this all inclusive resort primarily for the newly installed kids water park and the location

there was plenty of variety of food in the buffett for breakfast

the pool was out of service

giving me a early check in

ground parking, have to stop at lobby every time you want lo leave to scan ticket , it s a bit far from

comfortable beds and very thankful for an early check in

there is even an amusement park for young kids; eight and under would most likely enjoy it

the gym was not open.

nothing, it was fantastic. adults only was a huge bonus.

i liked the view from the roof, the fast wifi, the smart tv, and the staff was great

the restaurant food quality was excellent; very clean; centrally located; adults only is such a bonus

small but pretty gym

new years party very well organized. breakfast choices adult pool and balcony overlooking beach

if i wanted to listen to bad versions of popular rock or pop songs i would go to a kareoke bar in alberta canada

the mini bar in the room was always filled with goodies and lots of beverages

the lobby bar is

the pools were great for kids and had separate pool for adults only. the kids club was great.

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant tian was

there are alot of options for entertainment such as board games, ping pong, volleyball and a kids club

really don't need to go out of the hotel they have different activities for kids and adults

good gym

breakfast had excellent choices

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the restaurant made a nice

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the

quiet location of our room overlooking the pool-ocean.

pool and location by the ocean

the location was fabulous. lovely swimming pool and very comfortable chairs.

loved outside kitchen although could be upgraded

property, well maintained, with nice layout for pool and restaurant

children and some youngsters was in pool clothes on ???

i thought it was illegal to smoke at pool side

wifi is iffy at times and doesn t work in all rooms

good gym and spa too

t paved so being driven in/out was uncomfortable); spa was excellent

full kitchen (not that we used it) (+) kitchenette, dining/living room, two full bathrooms, and a very large balcony with table for four (+) it had a full kitchen and 2 bathrooms

, you may be disappointed

were reserving pool chairs at 7am with their towels and other belongings, but they were not using them until the

hotel could implement games and day activities in the pool and other areas.

according to the hotel that price corresponds to infants (our kids are 12 and 9, which is the information i entered in your website)

pool was over crowded no hot water

since it is a family restaurant i think they should offer more option of food for kids

we loved the skylounge rooftop bar for a sunset drink

the pool too small and not easy to enter for people with disabilites

mattress was uncomfortable very hard and the continental breakfast need more fruit slices and more like eggs and

were cheerfully accommodated with a very early check in

kitchen was very basic - i didn't use it but there were no utensils or kettle and it was old and

excellent location. friendly staff. very clean. pool area clean and relaxing.

us to services or things to do in the resort was more interested in selling romantic dinner and spa time

the service was excellent, the staff was incredible, the kids club exceeded my expectations and the rooms and resort were stunning

resort was clean, the staff was friendly, the food was great and the kids club was a highlight for my girls (8 and 6)

pool, drinks, dining choices, room and friendly, attentive staff

i was a little hesitant with it not being adults only, but the kids have their own pool and play area

would patrol the resort during the day and try and upsell for many things at the resort like spa services, dining reservations and liquor

great location, views, staff, accommodations. room service was extremely slow but acceptable

we ate at bordeaux, hitsune, cocos cafe, oceana, and ordered room service

the resort has its room service menu on a tv channel and it goes fast

we first arrived it had a timeshare feeling of trying to get you to go to a special breakfast and be part of their club

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

pablo was our waiter for breakfast and lunch

construction you can hear in the morning but you have to wake up to get breakfast in the morning anyways it’s not to much of a big

guests in the hotel not educated and way too many kids in the area. loud and uncomfortable.

staff only thing good - no decent bar or lounge - no decent lounge cots -

so if you stick to a lovely custom omelette then breakfast was good

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

excellent pools and pool animation

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay for the service or attend a sales presentation to get 3 connections - it

room was spacious; gym was amazing; breakfast buffet had so many options

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

the pool was warm and the spa is great

the room service choice was also

could be hazardous, especially for kids

the kids we were traveling with couldn't get the volleyballs etc

little neighborhood across the street for some local eats, laundry, etc