1 parking spot to a room for business travelers sharing accomodations

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

small but adequate parking space for free of charge

the breakfast was good as i always eat a piece of fruit and yogurt for breakfast

kids running hallways

the water park was a blast, great for toddlers but has a couple slides that are good for older kids as well

kids friendly, money well spent! location is very convenient!

4 water flumes, wave pool, spa area

pool water was a little too cold for the kids, compare to all our previous visits where the water

lack of attractions for kids

early continental breakfast, large rooms, clean room, no problem for early check in.

spa bath was fun, good to have when going with your significant other, also very close to alot of

the location, breakfast, room service.

continental breakfast consisted of stale muffins, and some fruit and one waffle iron

bathtub and room service

kids were in room #113 and ac was working very well there

large room with spa bath close to amenities

i liked breakfast and the room was very clean

kids loved the pool

the water in the spa tub leaks out the drain, so i had to put more water in, but i still enjoyed the tub

like like like everything, breakfast, staff....

our kids enjoyed the stay

place to stay with kids n family

place to stay with kids n family

staff were wonderful i felt sorry for the girls in the kitchen it was super busy on sunday morning they were running low on lots of things but they were

places we have stayed with an indoor pool enclosure keep a supply rack of clean towels for guests (with a stripe or pattern to indicate

pool was a little too deep for kids

love t set up of te check in area the pool nd hot tub my kids enjoyed

pool could be warmer and the hot tub didn't have water in it.

swam in pool but never able to use hot tub

room service took forever to come to our room and the temperature of the water on the shower

and our hotel door was ajar opened and it seemed it had been left like that the whole day after room service

room service food is terrible

i liked the hotel staff and the pool. the price was right, would definitely be back.

should have been included in the price like the use of the swimming pool and gym was an extra money they charged me to

pool area looks nice but we didn't go as there were so many kids jumping in it didn't seem relaxing

room service was on point, it was quiet and relaxing

breakfast was lovely and the lady at the ommelet counter was a joy but $125 for 2 adults and 2 kids breakfasts a bit exspensive

the staff were helpful and friendly except the bar staff who either didn t want to be there or had attitude when asked for something

kids came free for breakfast though it mentioned only for 2.

wifi did not work - we were on seventh floor , no cream for coffee

loved the location, room service was very affordable we had it every morning the kids loved it

maybe the gym could have a few more machines

would have been nice if you had a hot tub next to pool

were super accommodating and even allowed for early check in after overnight travel from las vegas

the hot tub in the suite was lovely, and the water therapy spa was everything that i needed

gym was listed as 24 hour but was locked at same time as pool

not being able to have a cup of coffee at the bar at days end.

was a little expensive and the bar staff didn’t wait on us for 20 minutes after we sat right in front of him

the kids loved it

was a family with young children doing laundry in the gym area

kids friendly and the pool was open from 6 am to 12 am, fyi no life guard so be responsible with your

get room service a couple of the days we were there

hotel was very clean, staff very friendly, room service was quick.

place with great view (room with niagara falls view), swimming pool is ok, gym to

our kids were amazed and so were we

no microwave in the room and no laundry facilities available for public use

also, i used the spa tub and when i got out there was considerable debris left on the bottom of tub (picture added)

dont book with the hotel it cost us $120 for 2 days the casino next door is only $20 per day save your money

location was great, close to fallsview casino

pool was excellent, in a garden setting and with play area for the children's

all amenities were top notch, kids had a blast

on site facilities including bar and restaurant

bar tender running the golf simulator was amazing to our family specially the kids

them to be quiet and they told us to shut up they didn't go away they were still making noise my kids were scared i was told the security was involved eventually they stopped prob cause they were

you needed to activate your room key to use the pool

clean, connects to the casino, comfortable beds

i loved the aroma in the facility i enjoyed the clean gym while i stayed my grandkids enjoyed the pool nice access to other amenities on the property like restaurants and play zone didn't have to

the sewing pool, not working

pool was quite cool and the whirlpools needed a refresh, it didn't stop us from enjoying either

also the pool has the view and the restaurant on 33rd floor spectacular view

the wifi did not work, but we also did not get the paid wifi, just the complementary.

the hotel no longer offers breakfast room service.

loved it wowww my kids too big rooms

location and early check in

pool is not available due to renovation it's a good thing we got the room with jetted tub, kids

gym had 4 pieces of equipment, only 1 worked

our room had a jacuzzi tub in bedroom which my kids loved

the room was so clean and just right at the central close to casino/ walking to the falls.

i liked the smoking veranda and the spa tub

spa tub was excellent, we received a complementary upgrade and it was amazing

the staff was great, room was nice and clean, the facility was clean. pool was nice and warm

clean big room, pool, gym etc, three people at the desk

was very large and had a lovely view of the downtown area (clifton hill, casino)

like that it had everything in the one building swimming pool, gym, arcade, and it was very clean and

said free wifi, but the wifi was very bad

kids loved the cookies and the pool

break pool was nuts no supervision of kids

staff, offered a room with a better view of the falls for the lights in evening, the kids loved it

pool area was crowded and the hot tub was full of shampoo from kids that family allowed in there

also my kids finished swimming then we had to wait for the staff to come open the door due to the card not

as online it had that specific facilities were open such as pool, which was important for the kids, but sadly due to covid, the pool was closed

i wish they offered room service as our first night there we were in no shape to eat at the in-house restaurant and it

vid-19) but an overall great stay

eaned every day), allowed us to have late check out and provided us with a fridge on request

wonderful staff. nice room. very clean. wifi signal was excellent. parking was a breeze.

room service was nice and good was great

it also had small kitchen space and a sofa bed for kids

nice hotel. kids liked the pool

clean comfy room, love the gym

cons: pool was closed during our stay for renovations (not a huge deal)

water in the pool was cold, many things out of order.

cleanliness, good value for money, spacious room with comfortable beds, roko tv, excellent breakfast

was pretty bummed out to find out the pool and the nice part of the hotel was closed off and we had to stay in a not so nice area

the pool and the gym offers in the posting were not working the room was smelly (maybe humidity from the pool) and

i requested early check in

renovated to the highest standard, it has all the amenities we needed including indoor swimming pool

breakfast and the whole combo

breakfast was great my kids loved it

location, room and breakfast

wifi worked well

the hotel location was ideal between the two casinos

water for the spa couldn't hot enough

great location and very clean. was great to have an indoor and outdoor pool

needed a get away and brought my 3 kids

cards didn't work 5 min after getting them had to get them re activated got charged 40$ cause of early check in had to pay for parking it should be included booked on booking

by the way, there is extended seating area in the back ( in front of the gym ) in the lobby, there are coffee, hot drinks with some flavor syrups that you can add

breakfast, cleanelebess

too noisy the hotel charges for everything even arriving early to check in which isn't listed anywhere meanwhile the people checking in next to us didnt pay

the pool was great, free breakfast was a bonus, the room was nice as well

clean rooms and everything was available. the breakfast was good

there was a laundry on site for guests to use but again we did not use this facility

large clean breakfast free coffee

breakfast was decent with choices - not just a bran muffin.

breakfast was included and quite good and varied

especially the swimming pool, hot tub and gym

of been nice to of had some discount coupons to the attractions, casinos and restaurants

location and pool for the kids

restaurants, stores and casinos are all near by

location between both casinos and a quick walk in either direction had you in the thick of it

my wife and kids enjoyed our time

clean spacious rooms friendly staff decent breakfast buffet

the staff always tries to make your stay as pleasant as possible, they had our room ready for early check in and they were nice enough to let us stay behind the check out time at no extra

clean hotel. staff were friendly and helpful. close to clifton hill and casino niagara.

the gym and pool was clean and well

fantastic hidden gym that is within walking distance of all of the sites of niagara

we had planned to walk to the casino because it s so close but had unexpected rain no big deal, it was only a 2 minute drive

amazing property and service! also spa and restaurant were outstanding!

lots of parking, strong wifi

breakfast, served in room, was very good and a welcome touch

t the buffet stuff)

no pool, no daily room service.

had to go outside to get to bar and restaurant.

room service ends too early

best location near waterfalls friendly staff perfect breakfast

really helpful staff, really good gym and the bonus of a pool

better cardio equipment in gym

trash from room service was piled up at 5 in the afternoon at our door when we checked in

the kids had a pool and arcade to keep them occupied

hotel was very close to the falls, just across the street from the state park, it had anchor bar attached to the hotel which was very convenient

restaurant food was excellent as well as room service

breakfast and swimming pool gym

the cookies they give when you first arrive are great and so is room service.

staff is very friendly and room service is great

the pool and spa were so nice. everything looked and felt clean.

it is walking distance to the falls, as well as restaurants, shops & the casino

air conditioning too high in the hall, reception area and also in the gym.

very close to goat island and casino, but also very walkable to falls and other attractions

i have noting to say on this. everything was perfect. close walk to the casino and to the falls.

clean, modern, friendly staff , bar and restaurant on site easy walking distance to everything

just the giant casino staring at you through the window with it's gigantic lights in the middle of the night

breakfast delivered to the room because of covid

the extras include a cozy bar with a good evening snack/bar food menu

only thing was our jets didn t work in the spa bath and hot water runs out quick.

the rooms are spacious the best part is that you barely hear hallway noise

there aren’t critical stuff in the gym such as a bench and a small machine for chest or arms

only negative that i experienced were the plastic chairs around the pool area

50 each (laundry detergent is not included)

we knew ahead of time but the closure of the pool for maintenance..

has an indoor pool

had a nice swim in the pool

great suite, roomy with kitchen and dining table

i had to ask to be cleaned, kitchen was filthy, garbage not taken out

my wife and i went which was great but next time will be taking our kids because know they would love it

gym and pool are open

if you have kids, there's an attached water park and arcade

not just a hotel, a complex of restaurants, casino, entertainment, everything in one place!

for guests staying even one night, especially those using the pool or gym, it would be useful to have a simple place to wash swimwear or small items

although we didn't use the pool, it seemed a bit small

ability to move inside from venue to venue and casino

awesome breakfast

pool and restaurant attached to hotel were great

exactly what it said on the tin, great friendly bar with good prices

toilet paper holder was broken; little kids in the hot tub splashing around; lobby floor was wet from people walking around right out of

i thought there would be eggs and bacon cause that is all my kids eat

free breakfast was limited, and not the cleanest set up.

they had a decent sized pool which we didn't get to use but it looked well maintained

were kind and helpful, location close to all main attractions, room was big and clean, swimming pool was good, place was clean

the hotel even has a pool and breakfast included, even though we chose not to enjoy it

the breakfast was very nice

close enough to the nigars falls state park, the seneca casino, the outlets, restaurants and most places of interest

breakfast with few fruits

rainbow bridge easy cross into canada, seneca casino is located directly beside the hotel

on site guest laundry a bonus

there is a laundry on site, which always is a great addition if one is traveling along with kids

there were no laundry services and ice machines were only on two floors, not our floor

the breakfast in mornings were also helpful with having kids

went here a year ago with my mom and my sister and went again this year with my husband and kids

visitors (adults and kids) were playing ping pong past 12:30am

deal with kids and free breakfast

great hotel. great location. excellent staff. connected to the casino and amenities.

and wanted somewhere quiet to sit, even without a registration, the maitre 'd found us seats at a bar area where we ended up spending $130

room was outdated, window screen was broken, no room service and pool area was not the

room so comfortable and quite the view was good , the beds really comfy and i like the water park is injoyable place for kids , the resturant view amazing

the close proximity to the falls and other activities we were interested in, such as the indoor water

beverage area in the lobby was unmanned , which was annoying, since there is no restaurant/ bar on site, except the rainbow forest , which seems more suited to children

pool and hot tub were open which was nice

there were hairs all over in the fifteen dollar voucher for the casino is not immediately available

complimentary wifi

check in was very late inspite requested for early check in.

the kids play area coin machine was out of order.

the casino the blonde bar tender tender so disrespectful with me i even fell that she didn t like hispanic

eg where the pool & gym were

great staff and room service.

bar staff not as friendly as other resort staff, and the chicken tenders meal made both of the kids sick

they allowed us to do early check in and late check out without any issues

gym was okay

the property was clean and close to casino.

spacious room and did allow late check out

called hotel receptionist and asked her for put me in early check in list she got the details from booking

we enjoyed the swimming pool and availability of laundry facilities

room was great staff was helpful and friendly we liked the location to the casino and the rainbow '' bridge was close from our hotel i highly

walkable to the waterfalls. free laundry. value for money.

concierge was helpful, pool open until 11pm- free parking, fridge and micro in

the breakfast was great and the pool was clean