pool open till 11pm, kids loved that

the kids in the hallways at night when your trying to sleep but other then that was a good stay

gym was not available.

gym was out of order

location, value, close enough to fallsview casino and clifton hill to walk both directions.

staff, offered a room with a better view of the falls for the lights in evening, the kids loved it

break pool was nuts no supervision of kids

definitely family friendly with a 15 minute walk to arcades, restaurants, 4-d kids movies, bowling, laser tag, etc

perfect for a the kids

said free wifi, but the wifi was very bad

the pool was great, free breakfast was a bonus, the room was nice as well

early check in allowed by staff

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

no pet fee.

clean with a good location. laundry onsite to be able to wash clothes.

the indoor pool was small but the kids loved swimming for a bit

all of the staff went above and beyond to help with an early check in and make the stay a pleasure to be there

distance clifton hill, check in friendly staff and very comfy beds :) , room as requested, early check

equipped for our family needs with refrigerator and microwave to help while traveling with young kids

kids loved it

cons: pool was closed during our stay for renovations (not a huge deal)

staff is super friendly tho the manager extremly nice they allowed for a late check out and the price for the location and for the amenities offered is a good deal

broken hot tub broken sauna broken gym

cleanliness, good value for money, spacious room with comfortable beds, roko tv, excellent breakfast

water in the pool was cold, many things out of order.

truly a great choice especially with the kids, but i highly recommend this location to anyone

clean big room, pool, gym etc, three people at the desk

pool was a little small but still nice

the kids had lots to do in the arcade and they loved the hot tub in the

was up to date and had great facilities on site like swimming pool , gym and even laundry room

the pool, gym, location etc.

cleaning staff very nice and friendly and always said hi to us and the kids

is conveniently located within walking distance of all attractions, easy walk to the falls, casinos, and cliftton hill attractions

but my son want to use the gym but theres an accident happened

the hotel was clean and the staff upgraded us just because which was nice after long travel with kids

pool was open which was great to keep the kids occupied

pool out-of service multiple cars led to expensive parking charges

i wish they offered room service as our first night there we were in no shape to eat at the in-house restaurant and it

bags of dirty laundry and garbage was in the middle of hallway for more than 3 hrs

as online it had that specific facilities were open such as pool, which was important for the kids, but sadly due to covid, the pool was closed

it also has connected indoor and outdoor pools which the kids enjoyed

pool and close to everything

the gym is too small

location and pool for the kids

was spacious - lots of pillows and extra blankets were available in the room - there is a laundry and laundry soap available for purchase - there's a gym and a

wifi was probably available but didn't see any sign in the room for password

the gym could've been better - quite small and dated.

close to all amenities: casino, restaurants, and falls

great location, quiet, spacious and comfortable room and great breakfast delivered to our door.

also when i said i had to go to work and would be late because of this whole unnecessary inconvenience she replied with i also have a whole desk

there is a small pool that kids and adults can enjoy from 9am to 11pm which we availed of

the kids loved looking out

here for the first time this year with my 4 kids

was clean, bed was comfortable and the staffs were friendly, we were allowed an early check in

hot tub & pool

early check in, room upgrade for free, unexpected room quality

has an indoor pool

were able to accomodate our very early check in

staff, we had an early check in which is a big deal for us, clean and comfortable property, location is close to

desk gave curtecy call when we arrived which was nice also gave late check out

breakfast was okay but had all basic things to kick-start the day

no pool contrition

they give free breakfast there

were kind and helpful, location close to all main attractions, room was big and clean, swimming pool was good, place was clean

i didn't have the chance to try breakfast, as i had to leave for toronto early in the morning, but i would definitely recommend

ybe bc i was up high) not sure

pool with kids/ preteens jumping in and playing very loudly

pool needs reservation time to use was an inconvenience. sofa bed was not comfortable.

pool was very nice to relax in and have the kids play in the family pool

ight lifting ones) we

very close to the falls. having restaurants and casino all within the facility.

pool was quite cool and the whirlpools needed a refresh, it didn't stop us from enjoying either

pool was a little boring.

it was very close to the niagara falls, you could walk through the casino/mall to see it

room was a nice size, ihop in the building, pool and gym were

the yogurt bar was my favorite

location couldn't have been more perfect for a family with two young kids

third, i found it inconvenient that there was no self-service laundry option

very small indoor pool

small bar that was loud since it was surrounded by other shops

kids enjoyed the pool

no laundry drying facilities

have microwave, sometimes kids need hot milks before bed or reheat the food etc

lol which made our kids lives

the gym was too hot

room needs individual temperature control no bar fridge to keep drinks

room door stuck very bad, our bathroom door wouldn t close, we had no fridge, the wifi was terrible and we could only get a few stations on the

and wanted somewhere quiet to sit, even without a registration, the maitre 'd found us seats at a bar area where we ended up spending $130

pool closed for renovation

was great, best views of the falls, clean, easy parking, connect to casino, walking distance to falls, shopping, dinning

the breakfast was outstanding

complimentary breakfast and access to pool / gym facilities is great

the pool was much larger than the average hotel pool

the laundry room is nice and clean

big room and whirlpool bath were great. room was clean. pool and gym were a nice surprise.

room service can be better

too many kids in the pool an not much more

excellent views! nice pool for the kids. good location.

elevator and room service

room service failed to deliver an order.

general parking does not have ev charger equipment

the bar and restaurant are too expensive.

we heard bumping, screaming kids and loud people around the elevator the entire night

spa bath

great restaurant food and service and the bar menu was excellent

eakfast/dinner)

was very friendly, had room ready for early check in

we asked for an early check in and the staff was very accommodating

refrigerator, microwave, and free wifi

he loved that he got his own room but wanted to stay in the pool haha

pool was excellent, in a garden setting and with play area for the children's

pool play area and restaurant were great room was clean and comfy

the best was watching the blue jays game in front of a giant screen in the golf lounge, on comfortable couches

fun activities for the kids, very clean, close to local shops, restaurants, and tourist sites.

the golf lounge was staff was excellent

i wish an outdoor pool and a hot tub in the room.

enjoy the pool area because it was always full of loud kids breaking the hotel rule that prohibits horsing around

were lots of kids enjoying the pool so i needed to wait until late in the evening for use of the hot tub

not too close to fallsview casino and parking is expensive.

location was right across from the falls. walking distance to restaurants and casino.

from the front desk attendants, housekeeping and the kitchen staff

bar closed down at 11pm, so we couldn’t sit and have a drink before going up to the room

we enjoy the pool and the gym

they had young kids and they would let them play in the hall or swing and open and close the door

gym and pool are open

went here a year ago with my mom and my sister and went again this year with my husband and kids

i wonder did they laundry those routinely

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the right place

i wish the gym had free weights there that i could use. other than that, everything was perfect

the smell of cleaning supplies and having hotel laundry stinking up the area didn't help either

the pool room was too hot. wasn't able to enjoy the pool.

the spa was wonderful

no free breakfast but u can get some food from their restaurant

casino slot play promotion was a bonus

nice gym, pool was clean and comfortable temp. and the staff are friendly.

best location near waterfalls friendly staff perfect breakfast

history bar and restaurant food was excellent service excellent on all shifts despite staff sharing

free parking

had to go to bar for ice

t the buffet stuff)

the parking area. we got blocked in at one point.

it was nice to have the gym there

i had the king room with spa tub and fireplace

i loved that it was walking distance to the falls and the casino

place was awesome loved the room service staff was great! location was perfect!!

we would have appreciated a 2nd bar of soap for the shower

exactly what it said on the tin, great friendly bar with good prices

the pool and hot tub were very nice and well maintained

pool and restaurant attached to hotel were great

awesome breakfast

pay for parking. no breakfast included. kids did get free voucher for food at anchor bar

they have a laundry room which was neat

kids were excited about the pool being open until 11am and opening at 8am

the gym smells. i thought breakfast was free but it is not.

a few little debbie's even options would had been excellent especially for those traveling with kids

all of the amenities and access to the casino as well as the restaurants inside of the hotel

that they had a resturant and bar in the hotel and that u could take a hallway to go to casino across the street

going on and we were not told as well as we were slightly misinformed about the $15 card for the casino

complimentary wifi

early check in

kids can cut through the casino lobby with an adult which made it easy as the elevators and the

was beautiful and perfect except for the blonde bar tender in the casino very unprofessional and disrespectful every one else very professional and

wish the signs for the hotel parking was more visible

only downfall with kids is needing an escort through the casino other then that it was

was beautiful and perfect except for the blonde bar tender in the casino very unprofessional and disrespectful every one else very professional and

spacey and comfortable room. very well equipped gym. close to the falls. nice and helpful staff.

it is walking distance to the falls and downtown and the casino

nice location close to niagra falls state park and the local casino

extremely professional & friendly staff, rooms are spacious, free parking on site, in-house gym, close proximity to the us side water falls (approx 10mins walk) overall loved the comfortable

room, clean, has everything you need, “delicious breakfasts, a gym, parking, coffee maker in the room, and an iron with an ironing board

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

the pool was too cold for me, but i'm a wimp.

they did not find a spot on their return from the casino

given room at the elevator exit and across from the laundry area. very noisy!!!!

kids loved some down time in the pool

there wasn t fruit infused water and coffee bar available 24/7 in the lobby

beds good clean large room with free wifi and excellent connection

wifi did not work in the rooms

the pool and the spa is wonderful, great location

very attetive bar staff too

they have gym, pool a starbucks and family games in the

called hotel receptionist and asked her for put me in early check in list she got the details from booking

they have a heated pool and a gym love this place

for the pool and gym we had to make an appointment to use it

hotel is so close to the falls and the casino lol

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

gym was very old and most equipment didn't work very well

pools and gym clean and comfortable well maintained polite and courteous

pool staff were friendly

i liked the location. ialso liked the swimming pool and gym

pool was nice for my grandson staff at desk very nice and helpful

they let my daughter have a friend sleep over and swim in their pool one of the nights we stayed there

the pool & jacuzzi area & how the staff & housekeeping were so helpful when i asked for things

love t set up of te check in area the pool nd hot tub my kids enjoyed

places we have stayed with an indoor pool enclosure keep a supply rack of clean towels for guests (with a stripe or pattern to indicate

mini golf was closed on week days

it was so much fun and love how friendly everyone is water park was so much fun

pool area was great,the changing facilities after checkout are very good

costs for bowling and mini golf

slow speed wifi

bar fridge and keurig coffee machine

the swimming pool was nice and water was just right for its warm temperature:) special mention to travis who was

the only issue was that the pool was under maintenance so unable to enjoy the pool.

coffee maker in room, and lobby was clean, staff very nice and friendly, we went for a swim the pool temperature was perfect and pool and surrounding area was clean

breakfast, room, and clean

value,of money. breakfast pool

good breakfast, good staff, friendly atmosphere and good value for your money

the tv and wifi were exceptionally good

the room smelled bad, a lot of cobwebs, no kettle in the kitchen with tea and coffe

wifi is great

my partner and i enjoyed our stay in the spa room with patio

the pool closed early

during booking it was communicated that pool and spa facilities are open but when i reached they were closed

the room was great. the front staff were friendly. breakfast was òk.

very family friendly, great for families with small kids, not overly restrictive for young kids.

spa bath was fun, good to have when going with your significant other, also very close to alot of

swimming pool can be cleaned better and water should be temperature controlled if possible

although i find extra 20 per day to be quite ridiculous considering it was 45 for the king size spa suite but i m just grateful my little family could be together with no issues

for parking, pay for a fridge, no daily room service you have to ask for it

easy to find clean rooms clean pool great staff