1 parking spot to a room for business travelers sharing accomodations

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

small but adequate parking space for free of charge

the breakfast was good as i always eat a piece of fruit and yogurt for breakfast

kids running hallways

the water park was a blast, great for toddlers but has a couple slides that are good for older kids as well

kids friendly, money well spent! location is very convenient!

4 water flumes, wave pool, spa area

pool water was a little too cold for the kids, compare to all our previous visits where the water

lack of attractions for kids

it also had small kitchen space and a sofa bed for kids

men in the pool swimming laps so there was no room for the kids to play

the gym and pool were excellent

2 tvs so you could put kids to bed and still stay up

bright, cheerful establishment. clean. great facilities, including pool, gym, snack bar.

friendly staff really nice rooms and loved the free breakfast

helped us with early check in at no extra cost

amazing breakfast

the spa in the room.

breakfast

there was no ice available and the breakfast was lame but i don't really care about breakfast so i didn't care, basically it was

during booking it was communicated that pool and spa facilities are open but when i reached they were closed

kids loved the pool

breakfast was good i love the fact that the kids had a choice of what they wanted to have the staff was very nice the family is is very big and

cereal for kids

stayed here many times over the last 2 years and have never had any issues, friendly staff, great breakfast and very

staff were wonderful i felt sorry for the girls in the kitchen it was super busy on sunday morning they were running low on lots of things but they were

the room was big with a kitchen and full fridge and was nice and cool a/c

wifi could be improved

staff are polite easy to reach out .breakfast very goood nothing to say more.

they let my daughter have a friend sleep over and swim in their pool one of the nights we stayed there

swam in pool but never able to use hot tub

i made heavy use of the fitness facilities, which were more than adequate for my needs

the pool & hot tub are clean and wonderful despite being a little small

pool was a little too deep for kids

the cleanliness of the room and room service it's was wonderful.

i love the room and the staff plus the pool

the tv had no hdmi, no pay per view, no room service, smelled weird, no jacuzzi.

i liked the hotel staff and the pool. the price was right, would definitely be back.

should have been included in the price like the use of the swimming pool and gym was an extra money they charged me to

pool was excellent, in a garden setting and with play area for the children's

included, amazing pool and hot tub, love that there is a bar and warm in the garden area, felt like a down south vacation, clean rooms and beds, helpful

fun activities for the kids, very clean, close to local shops, restaurants, and tourist sites.

only one ev charger with dumb hotel policy or first come first serve.

the bar is very inviting, to relax, watch football , or just grab a cocktail

charged for breakfast for the kids and also parking

i wish an outdoor pool and a hot tub in the room.

charged for breakfast for the kids and also parking

everything was walking distance for us. restaurants and casino. our room was clean.

kids came free for breakfast though it mentioned only for 2.

no on-site user pays laundry facilities

shower tub has no grab bar to hold when getting off the tub.

having a restaurant and bar on site would have been

room service thorough, extremely clean

early check in, the check in staff were very welcoming and friendly

was a little expensive and the bar staff didn’t wait on us for 20 minutes after we sat right in front of him

the gym is entirely too small

the hot tub in the suite was lovely, and the water therapy spa was everything that i needed

gym was listed as 24 hour but was locked at same time as pool

great restaurant food and service and the bar menu was excellent

close to a lot of activities and fun places either for kids or adults or family

laundry was available

was hit with another fee and when contacted the hotel they said it was because of the upgrade and room service

friendly staff, the kids had a blast at the pool, it was very clean.

room service can be better

rhe spa was so clean

also, i used the spa tub and when i got out there was considerable debris left on the bottom of tub (picture added)

in a great area for families with kids, not far from the falls didn’t have to walk a lot with the kids to do

no pool, no breakfast

no laundry drying facilities

everything was perfect love the beds and the swimming poolud83dude0a

very close to the falls. having restaurants and casino all within the facility.

pool was a little boring.

room was a nice size, ihop in the building, pool and gym were

the pool and a jacuzzi are also great additions

no free wifi

were on the 4th floor facing the casino and our window was heavily frosted so we could not look out

there was no laundry service

breakfast room service issue, other than that we were ok.

beds are very comfortable and layout of rooms was perfect for a family with kids

i loved that we had the spa tub in our room, it made the stay even better!

the pool was smaaaaaaall

the kids had lots to do in the arcade and they loved the hot tub in the

kids running in the halls not hotels fault.

price was excellent and kids enjoyed the pool and

the room was so clean and just right at the central close to casino/ walking to the falls.

pool open till 11pm, kids loved that

conditioning very noisy no refrigerator in the room no water dispenser in the building the gym needed a set of hand

updated room, close to casino

i don't like it, it's the pool, the water is not hot

wifi signal was weak in our room and that was frustrating.

salt water pool was great, kids had a blast

every thing was fantastic, the view of the falls, and the resturants and bar were first rate.

we d always get the kids souvenirs from there

gym was not good, one tread mil broken and the other one slipped

nice rooms. comfortable bed. ev charging available

only one ev charger available. no refrigerator. overpriced restaurant

will stay again when i arrive with the kids

is located within walking distance of all amenities such as casino, restaurant, fall

fake and falling apart gas fireplace. there is no room service. the pool was not available.

it was sick my son love the pool

ev charging, accepts pets, pancake machine, breakfast included, friendly staff (reception,

since our rooms were ready, we were allowed early check in which was appreciated

were polite and helpful and gave us an early check in

the gym equipment needs to be updated/replaced

excellent location, close to clifton hill and easy walking distance to fallsview casino and the falls

the pool was extremely cold

good breakfast, pool, personal of course!!! and excellent place nearby the falls

was pretty bummed out to find out the pool and the nice part of the hotel was closed off and we had to stay in a not so nice area

walking distance to the falls, casinos and right by clifton hill with all it has to offer

the pool is a nice size and the gym is great (clean, upgraded, useable equipment, and good size)

would love for continental breakfast to be included and gym facilities

dib’t have bath tub just shower room but still okay not really a problem, it’s just we have kids

pool needs to be clean

the gym was great for walking to get steps in when it was pouring outside

wifi 5/5 in the room

guest laundry and fitness center

wifi worked well

hotel should have its own kitchen and room service for staying guests.

useful to have an on site laundry at a bargain price of $1

nice gym for adults

i liked the close proximity to the casino

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

pool chlorine was to strong for whats nessasary

lots of parking and nice pool area

should be a shuttle bus to casinos in the winter months

gym could have been updated more free weights

the wifi didn't work

ich the staff were lightning fast to address after my

the modern atmosphere made the room cozy and comfortable had a fireplace in the room and was very spacious, the bed was very comfortable will go back again

the bathroom is huge and the pool is quite large

clean and close to everything!! breakfast was delicious and staff were friendly and helpful!

room was very spacious for a family of 5 (2adults 3 kids)

location was good close to falls and casino

clean hotel. staff were friendly and helpful. close to clifton hill and casino niagara.

free breakfast was limited, and not the cleanest set up.

rooms and beds were clean, had a pool and was walking distance to all attractions

are available to help you very close to niagara falls by feet around 15 minutes very cheap and breakfast

the breakfast not good

i didn't have the chance to try breakfast, as i had to leave for toronto early in the morning, but i would definitely recommend

2 out of the 4 machines in the gym are broken

i specifically called if we they could accomodate us for an early check in this was about 1230

were kind to accomodate us for an early check in and late check out

desk gave curtecy call when we arrived which was nice also gave late check out

wished the pool stayed open later

if you have kids, there's an attached water park and arcade

connected to a water park but we didn t use it

loved the location of this hotel, attached to the casino niagara with great restaurants in the same building was very convenient for wanting a

i went to babysit, while my kids enjoyed adult time

hotel is also connected to many places including the hard rock cafe, casino, arcade, and water park

my daughter loves the swimming pool

only tiny thing was that it didn t have a bar but there s an indoor walkway to hard rock so still didn t have to bear the cold to go for

and you say you offer free wifi but you hide that fee in the

the access to parking good , casino handy and good walk to fallsview hotel

when i tried to order room service breakfast there was no reply at contact number so i missed that opportunity

not notified of bar closure times and a couple of staff a bit abrupt / unhelpful.

we were very abruptly told by front desk we cannot have room service due to limited staff

free parking and all activities within walking distance

also a delicious breakfast in the mornings

breakfast was

long as no one was there before you there will be plenty of water

better cardio equipment in gym

the gym and the pool

pool

pay for parking. no breakfast included. kids did get free voucher for food at anchor bar

big room and whirlpool bath were great. room was clean. pool and gym were a nice surprise.

the pool and spa was a bonus

gym wasn’t well equipped

breakfast room is spacey, food and coffee refilled fast, and customer services were nice

complimentary breakfast and access to pool / gym facilities is great

bigger rooms available, small inside swimming pool and gym

excellent location, nice gym and pool, great rooms with a sofa corner, adjacent rooms

gym was good with cable machine and free weights up to 50lb dumbbells

room was true to the pictures as was the pool and gym

it’s $6 to do a load of laundry

fresh baked cookies were brought to our room at night and room service breakfast included

stylish and classy, staff very friendly, breakfast was awesome

no bar on rooftop

fresh baked cookies were brought to our room at night and room service breakfast included

location to the falls and restaurants. the spa. the room service breakfast was very nice

there was a bar in the hotel called legends …it was great and the barmaid was wonderful

laundry facilities were available but there was no laundry detergent available to purchase

location and the kids enjoyed the pool.

spa cold,excessive bleach burned my nose

location and friendliness. spa was great after hours of walking. helpful concierge.

with 2 kids) perfect perfect perfect location

was the second leg of our journey and we usually try to do laundry before we depart but there was no facility

i wish the gym had free weights there that i could use. other than that, everything was perfect

there were no laundry services and ice machines were only on two floors, not our floor

breakfast was really good

spacey and comfortable room. very well equipped gym. close to the falls. nice and helpful staff.

i have noting to say on this. everything was perfect. close walk to the casino and to the falls.

right across the street from the casino and we could see the mist from the falls from our room

nice location close to niagra falls state park and the local casino

the gym is spacious and clean

and wifi are not free also i stayed room number 325

breakfast and swimming pool gym

the cookies they give when you first arrive are great and so is room service.

the kids loved it

close to casino and the falls, greetings from the staff, cookies, very well kept.

negative about the property but the kids in the room next to mine kept slamming the door from 6:30am-9:30am when they kept it ajar with

free guest laundry room only has 1 washer and dryer

seemed to be smaller than queen size, and woman cleaning pool area didn't know the time it opened, and the

and big room, gym (water dispenser), pool, use of washing machine and tumble dryer (free of charge)

like everything the room,staffs, the pool,restaurant and the best is free laundry and free dry

beverage area in the lobby was unmanned , which was annoying, since there is no restaurant/ bar on site, except the rainbow forest , which seems more suited to children

clean, starbucks, like the pool and hot tub

the pool

all of the amenities and access to the casino as well as the restaurants inside of the hotel

had a slight issue with the wifi but they did their best to fix it.

lied about the fitness center being open, and the free crib, they didn’t even bring it up when we arrived

breakfast was a nice bonus. our room was great and at a convenient location

restaurants, casino is within minutes from the hotel as a walk distance

my kids would say more free cookies :-) they offer these from 6 to 8pm

the pool was fun and clean

most of us adults are up late

we had a great view from our room & the gym facilities were also excellent

great bar staff

the kids play area coin machine was out of order.

location ro the falls excellent, no need to worry about parking to the falls