that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken care

the gym and pool were excellent

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

men in the pool swimming laps so there was no room for the kids to play

laid more for included breakfast 1 was 2 adult and 2 kids

spa staff conceiige

larger room service menu.

lovely resort with beautiful pool and great gym facilities

i found the room service way over priced especially breakfast.

the gym was huge

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

it’s expensive for not having breakfast or coffee or a lounge or a pool or patio

24 hour front desk, laundry facility and canteen were all good as well

large rooms good a/c, laundry in building, staff pleasant and helpful

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

due to covid, the pool and hot breakfast option were not available

great facilities at the hotel (laundry/pool/gym

easy checking in breakfast was good indoor pool was great for kids

it was heaven having a guest laundry on site as well as a kettle in the room for making tea

was fresh and abundant our room was lovely we were very pleasantly surprised by the kitchen and living room as well elevators were quick and smooth staff was courteous and always

i wish i had checked out the gym and pool earlier

the gym was awesome, the laundry room

friendly staff, clean and comfortable room. decent breakfast options.

i wish i had checked out the gym and pool earlier

my kids enjoyed the indoor pool which is next to a gym in case you like like to do some training

pool was great

4 water flumes, wave pool, spa area

and the water park was a blast, great for toddlers but has a couple slides that are good for older kids as

conveniently located on the 1st floor. room was ready for early check in at 2pm!

polar bar at front desk area caught my daughters attention

staff were very efficient in their checking us in and explaining the property facilities to us, bar staff were very friendly too

early check in was very much appreciated. staff were very welcoming upon arrival

delicious breakfast, clean and modern gym. every worker was courteous, friendly, and helpful.

gym was excellent

cleanliness in pool area !

i enjoyed that i could see the pool from my room and enjoyed swimming in it

the spa in the room.

early continental breakfast, large rooms, clean room, no problem for early check in.

spa bath was fun, good to have when going with your significant other, also very close to alot of

we also appreciated the complimentary continental breakfast

kids loved the pool

kids loved the pool

very family friendly, great for families with small kids, not overly restrictive for young kids.

my partner and i enjoyed our stay in the spa room with patio

fit kids and hockey bags without tripping over stuff like most places we've stayed

our kids enjoyed the stay

good price with breakfast, parking

didn't like the loud noise coming from the swimming pool, kids screaming and parents not controlling the kids - respect the people who reside on the

good wifi and there's free breakfast and coffee ect

there is no room service, the walls are falling apart and it looked like the place hadn't been clean in months

pool could be open longer and earlier

very clean room/bathroom/lobby/pool area

i made heavy use of the fitness facilities, which were more than adequate for my needs

pool was a little too deep for kids

swam in pool but never able to use hot tub

heater was mal functioning and the room service was poor

and our hotel door was ajar opened and it seemed it had been left like that the whole day after room service

wasn't clean and room service not good, all the locks inside the suite wasn't working, some power outlets was

gym was very old and most equipment didn't work very well

pool and other facilities were clean and accessible

snack room, laundry room, ice machine to the reception desk

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one dryer load

clean room, friendly staff, laundry facility onsite, good location near highway

we needed an early check in and the staff did their best and accommodated us.

best thing was the willingness of the staff to accomodate an early check in

generally a quiet room, and offered views on guests using the pool and playing the provided mini golf

the limited hours for the pool and sauna facilities.

also, there s a big gym and the pool with sauna was so good

also same area kids could play and parents could watch them and relax

, clean , staff were all amazing , free breakfast was really good , pool, hot tub facilities were clean and spacious

on site breakfast was good. bed was comfy. everything was clean!

breakfast was typical of most hotels. a little crowded and some wait time.

the breakfast that was included had great options. was very pleased overall with hotel.

the outside bar is great!

didn t like that we didn t know breakfast wasn t included, that wasn t made clear when booking.

the amenities that were offered, arcade, laser tag, bowling, bar, pool etc

the staff are happy and always willing to go above and beyond to help, and there is a coin laundry facility rite in the building

the hotel features a fantastic pool, and the sixth-floor loft is a standout

lack of variety at breakfast

breakfast not included, but cafe off the main lobby was very good and reasonable

breakfast and swimming pool

there was a very large group of families with kids who literally were taking much more food than they probably needed back to their rooms and

noise from the floor above and kids running in the hall and screaming

people want to relax or have some quiet time, but it won't happen if there are a bunch of rowdy kids (or adults) hogging the pool

i like everything but i wish there was an outside pool.

bar tender running the golf simulator was amazing to our family specially the kids

beds were really comfortable, shower had good water pressure plus the indoor pool area was extremely cool with a bar just incase of a rainy day on your trip

the kids loved the pool and play structure

the bar is very inviting, to relax, watch football , or just grab a cocktail

the best was watching the blue jays game in front of a giant screen in the golf lounge, on comfortable couches

i loved that we had the spa tub in our room, it made the stay even better!

clean big room, pool, gym etc, three people at the desk

it had an extra big spa bath

everything was perfect! room, view, bed, location, pool, and the gym.

swimming pool desk the room are ok location ok gym ok the bed very confortable

the pool was great, free breakfast was a bonus, the room was nice as well

$20 parking fee $40 pet fee

that there was onsite laundry

were polite and helpful and gave us an early check in

small rooms, lousy gym

the hotel even has a pool and breakfast included, even though we chose not to enjoy it

i didn't have the chance to try breakfast, as i had to leave for toronto early in the morning, but i would definitely recommend

the breakfast was very nice

were kind and helpful, location close to all main attractions, room was big and clean, swimming pool was good, place was clean

they give free breakfast there

no clean towels by pool. carpets could use replacement. elevator floor needs vaccuming

a good 12 min walk to casino

pool is not available due to renovation it's a good thing we got the room with jetted tub, kids

was a few neighbouring rooms that let there kids run up and down the corridor, in and out of the rooms, slamming doors from 11pm till 230 am

our room had a jacuzzi tub in bedroom which my kids loved

nothing exactly, but the bathroom downstair next to the gym ran out of shampoo and bathing soap.

kids loved the cookies and the pool

break pool was nuts no supervision of kids

staff is relly nice and helper good wifi

the beds were comfortable, staff friendly, pool area nice, lobby bar a great meeting spot

upsetting is that when i booked it clearly stated breakfast and parking included in price

no gym

no early check in but they held our bags until we could go up to the room

the reception staff are very helpful and accommodated our early check in and late check out requests

we used the pool and the gym and both were fine

-nice staff -pool -excellent value for what you pay and get in

the breakfast was very nice

breakfast is fine and location was great

pool area was a little rundown

location was great . i do wish breakfast was until 11am when checking out.

no pool, crapy gym

we also appreciated the room service method for the breakfast included in our stay

amazing property and service! also spa and restaurant were outstanding!

close to all amenities: casino, restaurants, and falls

room was magnificent, services

indoor park and outdoor pool , the mini golf! the food was very good as well.

the nightly fireworks from the lounge chairs made things fun, along with the outdoor games for kids and adults

had to pick up own room service

the park, enjoy a nice dinner, and explore the fun area with rides and shops for the kids

a great location, the purpose of our stay was to go to the casino and it was within walking distance to both casinos

was a tour of niagara falls highlights available for hotel guests, the hotel restaurant, and the spa tub in our room

no room service. no microwave in the rooms

the gym they liked, but for me it was stuffy

wifi seemed very capable

chlorine in pool water was very strong.

pool and gym are closed but there is an arrangement with another hotel to use theirs

the band was really good in the bar but ended til early.

was a little crowded, kids were in adult pool and kids pool was empty, not very romantic when u have a kid snorkeling in

the bar downstairs was fab- live music and friendly staff

loved the room and the gym!!

pool and close to everything

pool area was great for the kids

location between both casinos and a quick walk in either direction had you in the thick of it

whirlpool spa inside the room was awesome

we spent our only full day in the falls doing laundry due to the bugs

the pool and a jacuzzi are also great additions

attached to the casino, shops, restaurants. i couldn’t have asked for more!

you needed to activate your room key to use the pool

pool was quite cool and the whirlpools needed a refresh, it didn't stop us from enjoying either

it was very close to the niagara falls, you could walk through the casino/mall to see it

staff, we had an early check in which is a big deal for us, clean and comfortable property, location is close to

gym was below average only a treadmill and a bike no weights.

wished the pool stayed open later

friendly receptionist who agreed to a late check out

friendly, helpful staff. loved the pool.

lovely staff and a great breakfast

the kids loved looking out

there is a small pool that kids and adults can enjoy from 9am to 11pm which we availed of

close to many attractions and restaurants and within walking distance to the falls and fallsview casino

amenities (laundry, gym, etc

house keeping every 4 days, no room service, bars and alcohol services closed at 10pm, no breakfast

pool room was very hot but hot tob was nice for a bit then we enjoy the jet tub in my room.

the location and laundry facilities

kids friendly and the pool was open from 6 am to 12 am, fyi no life guard so be responsible with

you can enjoy more facilities like early check in, room selection, discounted parking rates

perfect location, close to fallsview casino and many great restaurants.

room was spacious with large windows, and we had an excellent view of the falls

the kids enjoyed looking at it every night before bed

the location was good and close to the casino

lack of microwave. we couldnot warm food or kids milk

it would have helped if the shows/programs for kids happening in the lobby were advertised more

wave pool was great and my daughter enjoyed the quest so much

the kids loved the water park, the rk the shop

kids activities fun and memorable

the wifi access was a great touch

no early check in

- wifi was slow

were super accommodating and even allowed for early check in after overnight travel from las vegas

no guest laundry

clean,comfortable beds,free wifi,cable tv, restaurant on site, walking distance to the falls and other attractions

also the hotel provides great amenities, such us lounge, heated pool, restaurant, starbucks, spa, gym etc

swimming pool too small

missing was a kettle & microwave esp family with small kids that only eat foods from home.

room service was great

the quality of food in room service was good

didn't know that breakfast was only included for two and we had to pay for two kids

general parking does not have ev charger equipment

there is a pool and gym, however i did not use these

of course, that was the parent's fault for all the kids that were raising hell down there

the spa bath was an added bonus too

our truck was broken into and had everything stolen from gift cards to laundry

us a list of the restaurants in the area and helped us to figure out currency exchange for the laundry services

small gym and inside pool (we can use the pool in winter) 4

complimentary breakfast and access to pool / gym facilities is great

gym wasn’t well equipped

ens at 11:am), you had to walk around the casino to get to certain places such

no laundry room in hotel and unable to open the window because of bugs bugs flying outside.

although we didn't use the pool, it seemed a bit small

sh swimsuits and dry

travelled with 2 kids

you have to rent the mini bar fridge.

free wifi and it works well

and wanted somewhere quiet to sit, even without a registration, the maitre 'd found us seats at a bar area where we ended up spending $130

i need a wifi to comunicate with my work and called the front desk and said sorry this happened all the time

room needs individual temperature control no bar fridge to keep drinks

would have liked a grab bar in the shower - all rooms should have one.

breakfast was every good

hotel has a very nice pool and a sauna with nice clean rooms and a good breakfast

the kids enjoyed the food and the pool area.

sheets were clean but not soft, there was no counter area in the bathroom to do makeup, the light bar in the bathroom was off centre to the mirror