tub was not hot or warm at all, just as cold as the pool

great friendly staff, good breakfast, clean rooms.

wifi

week internet service wifi is offered but had trouble getting good service.

of parking

they had anything we needed and the spa tub was bomb

easy to find and i loved the spa in the room

staff was very accommodating and the spa tub in our room helped me to relax more than i have in a while

the spa is pretty cool and the ice machine and arm along with the great hospitality is very convenient

loved the spa in the bed room.. it was such a nice relaxing night.

loved the lift option to the airport if the shuttle wasn't available.

too many guest staying at the hotel to enjoy the amenities, kids screaming and yelling everywhere

not the hotels fault, but i thought there was a breakfast buffet, but it was grab and go.

that was really annoying because my kids were present and of course they couldn’t watch cartoons like they wanted

thing when i went down for breakfast it was a bit empty, maybe have staff check constantly and make sure theres food

additionally, the hotel had a small self-checkout store, laundry facilities, and a small but decently stocked fitness center

the hotel had a small self-checkout store, laundry facilities, and a small but decently stocked fitness center

the laundry room was quite nice as well

the lady who serves the breakfast in the morning! she's amazing!

breakfast is good, the value is great

pool noise to loud at times

having the shuttle service is great, as i can't walk extensive distances these days

the shuttle to and from the airport so helpful and the cookies were delicious

the dog that barked through out the day and night. room service was awful

fully equipped gym and lots of things to do right on site

clean. very accommodating. shuttle was great and great staff.

no room service

lighting around the pool canopy

hotel with great amenities, complimentary shuttle and room bigger than usual hotels

pre paid breakfast could not be used for room service which is what i intended to use it for.

needed shuttle to airport, not available, 1st room no working a/c, no working phone

the pool and hot tub looked very clean also

proximity to denny's sports bar and restaurant and shuttle service to ontario airport.

beds, fridge and microwave, vending machines, early check in after long flight, restaurant across the car park

the free shuttle and kind staff

was no regular shuttle service to the convention center

no pool access no food

put 3 to 4 chairs in the laundry room to wait on clothes

we didn t know we needed to request for room service to come clean

laundry facilities we're very clean

gym facilities unavailable pool lack of available entrances and the demeanor of male front desk

they also provided continental breakfast so i really wanted to stay

fact that people were actually living there had all their stuff in the parking lot cords going from their rooms to the trailer parked in the back

liked the breakfast, the clean room and the value for my money was excellent

my room. view of pool.

it was quiet, the stuff has nice, the grounds was clean ,the pool was clean.

also we had to pay for breakfast no complimentary breakfast

everything was under construction and renovation.. the gym , hot tub and hallways..

shuttle was unavailable, but they comped a cab, so i guess ok.

clean rooms & early check in was available

wifi available had trouble w/my online meetings

pool is heated per the front desk and website but it was ice cold and could not night swim for this

clean and smelling good, staff very helpful and pleasant, lobby beautiful, pool and spa

had our kids with us and they were a little loud and staff was super friendly and nice

was not happy the pool area was closed

breakfast was very good and richard was very kind and attentive

breakfast was horrible and upset my stomach

pool in the middle of parking lot

everything was great, i didn't use the pool.

wish the pool was heated

everything was great except the breakfast!

location, laundry accommodation, local shopping and restaurants

exchanged bills for laundry but they gave less coins than i gave

the towels did not smell like they were fresh out the laundry and found stray hairs on the towel

friendly staff clean rooms parking

was very nice, breakfast, ladies housekeeping very nice women room service excellent even the front desk personal very educated and gorgeous

the gym was used as a storage i also chose it for the gym

the only down side is the parking i barely found a spot but other than that is super nice

no wifi, no fridge, no pole to hang up clothes, no tv, broken shower handle, key card wouldn't work, a

had the pool to myself for 2 days which was great

no free breakfast

pool was not in use

bath spa in rooms

very nice and open. parking and pool quiet area

we loved the breakfast and the workers were really friendly

an airport shuttle is also available

everything is very nice and clean. and the breakfast is very good.ud83dudc4c

great omelette bar in the morning and free drinks at happy hour

also, early check in was great because it allowed us to stay out of the heat asap instead of waiting

near airport easy parking lot of restaurants and shops nearby

they had a beautiful valentines tree decorated, a bar, pool table & other games which was really nice

the location was convenient and had a large parking lot with plenty of handicap parking.

did like they had a gym and bar, the beds were comfy , close to a ton of stores and

parking was great and the staff was friendly and accommodating

we used the pool which was very clean and fully stocked with towels and the grounds were well kept

bird poop near the pool area

make revesation for my and extended one days because i have kids 1,5 years and cancel my room bad service no restaurant open at

remodeling beds are so comfortable restaurant breakfast is wonderful the staff workers and everybody in between is

no late check out

breakfast, gym, room size

the breakfast provided was really good

i slept so well that i didn’t get a chance to use the gym, which was worth it

breakfast ends to early on the weekend.

pool area and usually narrow

i stayed on saturday and apparently there breakfast ends at 10am, so at 9:50 i’m going down the elevator hoping i still can get some food

if you would like to use their laundry service, i would recommend bringing some quarters

wish the laundry facilities had a couple of extra machines and maybe a folding table.

big room, good location, convenient shuttle, nice pool and hot tub, good and well-stocked breakfast buffet, friendly and helpful staff

booked a king suite for under $100/day (no addl pet fee)

even has dishwashing liquid and sponge in the kitchenette

breakfast good simple ...

good front service, rooms are clean and breakfast amazing they have a lot of good options

was a very large room with a full kitchen

pool was a little too cold

little parking

14th, 2023; asking if where i parked was good because they were going to repave the parking

clean and updated. breakfast was satisfying. amenities are as described.

breakfast was superb, we will definetly come back to this hotel

clean, good breakfast, close to fields where we were playing.

great staff and wonderful pool

the breakfast room service we ordered took a bit of time to arrive, thought it was tasty when it did

on site restaurant and bar was excellent. good pricing and the food was wonderful.

unfortunately i could not truly enjoy the room service

parking

liked the pool and courtyard

breakfast was great! good location.

jacuzzi and pool area has an expensive apartment building feel

the staff was rude, and the hallway smelled like the stinky gym.

nice, large rooms, coffee in the rooms, breakfast in the morning

hotel under construction, pool area not accessible

i had loved there breakfast in the morning so detailed and all fruits n food so fresh

good selection of breakfast items.

tv didn’t work right, i asked to have me room cleaned while i spent about 3 hours at the pool came back room hadn’t been cleaned

i didn't like the pool area, we went to get in the jacuzzi and it was cold.

it was valentines. i was seeking a romantic getaway from the kids so this did the trick.

swimming pool was dirty with plastic bottles in it

fitness center was clean

pool

the breakfast is great

gym has been closed for over a year

loved the free ev charging and free hot breakfast with lots of food options !

the gym was open

clean, quiet, good breakfast selections

the breakfast was delicious (mini buffet), the place is beautiful as well as clean, and the entire

really appreciated the breakfast as well

love the breakfast buffet wherein you can make your own waffle

the kitchen was stocked with silverware and cookware

loved that our room had a small kitchen area which always helps out when im traveling with food/ snacks

breakfast was awesome- what a variety of foods

unfortunately, the wifi.

location is good, breakfast is excellent, rooms are clean and room service is excellent.

great breakfast, good parking, helpful staff.

customer service and very friendly staff very safe neighbourhood close to all shops easy free parking

good breakfast in the morning, clean pool

was not included and the pool was not available

bed was comfortable, kids had fun in the indoor pool.

much chlorine in the pool

indoor pool

the gym could be better with a machine for multiple exercises

breakfast was lacking, not many choices and a bit expensive for me

morning breakfast included was very good

their was cigarette butts on the balcony where my kids went to look out

i didn t have time to eat breakfast at the hotel but i was told it was very good.

didnt have free breakfast

rusty gas tank valve on heater by the pool. unserviceable.

the furniture very outdated. the pool was dirty. the was no refrigerator.

the wifi worked very well and the kids appreciated the swimming pool

breakfast was good (as in all hampton inns)

the staff accomdated my family for early check in on, we arrived early from driving so many

good water pressure and products in the bathroom; good choices at breakfast, a 24-hr small gym; fresh cookies at check in; friendly staff

room a good size, kids liked the 'suite' area with their own tv

more lights in the side parking area as we had to park way in the back as hotel was busy and no parking near the entrance

beautiful. surrounded by beautiful trees, flowers, & buildings. plenty of close parking.

felt for the price it was an excellent breakfast

value for the money, clean, comfortable, free wifi, free parking, free breakfast

wifi was spotty

the receptionist gave us breakfast in a bag

wifi didn't work, they had drama fight right when we arrived

wifi kept cutting out

i didn’t try the breakfast that’s why i have no input.

the pool needs painted, and i think wooden floors, carpet looked a little dirty!

breakfast

breakfast was a little gross

the stuff are very friendly and the breakfast bar was one of my favorite

pool and spa

breakfast is awesome, location is great with full of store choice nearby

last but not least, the breakfast was so good

had i had more time, i would have loved to take a dip in the very clean pool

breakfast was good

kitchen is great and it is pet friendly.

room is not compacted, able to move around, small kitchen is a plus for our leftovers

was really clean, the kitchen/fridge/microwave was awesome

they also gave us the late check out

cleanliness,spaciousness, maintenance,self laundry,morning snacks and coffee,quiet,

also has indoor pool

hotel was very clean. the bedding was great and the breakfast was very nice

yet, both restrooms on the first floor were out of service, breakfast equipment wasn't complete, gym was partial and ac didn't work there

breakfast was very good.

breakfast was great

the pool and hot tub were great, as well as the

conveniently located and had a pool that was open until 10pm.

were across the hall from the gym

the room was large, separate bedroom, 2 tv's, mini kitchen. great location.

i was told by some friendly people in the pool

pool area was clean

the pool was very clean and the room was as well

the location, hotel nice, the rooms were clean, breakfast was great, and the staff was very accommodating

pool hours limited.

the pool and complimentary breakfast

no towels in the pool area, had to go to front desk and request for pool towels

it had a nice gym, pool, and hot tub

no towels at the pool we waited over an hour no towels we walked up to our room dripping water

the pool appeared bigger in the photo, and the employee, during checkout, was not courteous.

close to food outlets, small but good gym with towels available,

the pool due to the renovation is not open, but everything else i was satisfied

pool and big rooms

hotel was clean and location was good staff was nice spa was broken

the indoor pool & jacuzzi and the room was great

pool, rooms, facility, employees

free wifi/parking

pool being closed

pool and gym

clean and comfortable with a nice pool and very helpful staff

professional, and accommodating front desk and bar staff

breakfast

also a variety of breakfast options and great taste

liked the bedroom, the breakfast, the gym, the swimming pool

when summer arrives maybe we will book a two night stay to enjoy the pool and the beautiful weather in chino hills

breakfast was adequate and very pleasant

main elevator was broken the pool area needs to be sprayed down daily; it was very dirty

enjoyed the bar with bartender very professional

the gym hours were limited. i prefer 24 hours to stay on a differen time zone schedule.

gym

the restaurant and lobby bar looked nice; wish the hours were 'normal' as we would have liked to enjoy those

lovely room and breakfast

for breakfast: need another toaster to avoid traffic congestion the room small fridge doesn’t have

they have good spa but there’s always no

kids enjoyed them self in the pool since it was a hot weekend

beautiful room with very nice pool and comfortable beds.

there is laundry for guests that is easily accessible right off the lobby

the guest laundry room is tiny and when the door is closed and the dryer running it gets extremely hot as if

location was awesome.and so was the pool.

the staff is very nice, the hotel is extremely clean, and there additional amenities (pool, breakfast, etc) are all well kept

love the hotel and they have a indoor pool which my 10yr really enjoyed

did have small ants in my bathroom and kitchen and my son said he had them in his room as well

the room felt like a size for a four day trip, having a small usable

a bigger kitchen garbage can.

pool closes too early

complimentary breakfast was on point

very clean.excellent pool breakfast and hot tub

lack lighting on bed sides. cannot take breakfast to room.

clean rooms and quiet. good breakfast. friendly staff.

breakfast and clean rooms

breakfast

kids loved the pool

the washing machines would not work so i had to find a coin laundry to do my clothes

oh and add bacon to the breakfast

comfortable, roomy, well designed, nice pool & hot tub

excellent location, comfortable and quiet. great breakfast. will return.

didn't have towels for the longest time they didn't have any laundry soap or quarters to use the

the large refrigerator, and nice size kitchen.

had to request the utensils for the kitchen

laundry room was disgusting

i love the kitchen part best