great staff and wonderful pool

on site restaurant and bar was excellent. good pricing and the food was wonderful.

free parking & great fitness facilities

parking good

the gym has brand new equipment including 2 peloton bikes.

exchanged bills for laundry but they gave less coins than i gave

the towels did not smell like they were fresh out the laundry and found stray hairs on the towel

location, laundry accommodation, local shopping and restaurants

the pool and hot tub were great, as well as the

is a clean and extremely pleasant hotel with lots of amenities (pool, work out room, etc

we enjoyed the pool and the ping pong table

conveniently located and had a pool that was open until 10pm.

charging for parking, one unfriendly room cleaner and one unhelpful front desk person, a gym lacking necessities, a lack of room necessities at times; never had any of these difficulties

good location, loved the parking

very safe parking! modern room.

ample parking near the entrances

the rooms are very clean and excellent room service

we didn't get a chance to eat breakfast. the location was great.

no towels in the pool area, had to go to front desk and request for pool towels

evening shift my first day (makes sense after gm interaction) -horrible blinding bright light in gym -no windows in gym -pool was closed with no warning -windows don’t open for fresh air even

it had a nice gym, pool, and hot tub

no towels at the pool we waited over an hour no towels we walked up to our room dripping water

i was on a quick stop over so no big deal, although the front of the hotel faces the mountains/pool

wish the pool was heated

it was gated. and the ladies that serve the breakfast very hospitable.

lovely breakfast staff

pool odd location

they have people living in the rooms these people keep their laundry in garbage bags outside their rooms

but my mother used the gym and she loved it

there was a gym/workout room

relaxing environment pool in the center trees, roses

a coin laundry had nice pool had complimentary warm breakfast had a happy hour with free beer or

the courtyard with the pool in the center was beautifully maintained

the kitchens and fridges are amazing.

had to request the utensils for the kitchen

great location, nice staff, love having a kitchen. bed was comfortable. great they allow pets.

i love the kitchen part best

staff was mostly busy cleaning laundry and out of office

service staff i front desk when i got here to check in don't let me check in because it was to early 5:45 am 12/8/19 which was my check in day

and when in the hot tub a group had there young kids there and they would go from pool to hot tub but jumping in and splashing others and the

that the pool was still closed n we cud not enjoy that awesome pool n jacuzzi.

was close to many restraunts, the pool was nice, with a spa, had a good refrigerator & microvave and flat screen tv

there was even a few kids play facilities in the same parking lot

good breakfast

pool was heated even in the colder temps

last but not least, the breakfast was so good

the breakfast was awesome!

spaciousness, breakfast presentation and dining area.

clean , easy access to pool , gym and lobby

beautiful room with very nice pool and comfortable beds.

fortunately i had brought my gym bag where i keep my sundries and used my own wash

i didnt like was that the tiles of our room floor were loose and the washer in the laundry was not working

always stay here because is close to my kids school room are comfy

no room service at all for cleaning during the covet 19

i arranged for late check out with front desk

polite , but the staff didn t even smile back at us , the bedding looked old and worn out , no room service

the hottub not working and very dirty. the pool chairs were very uncomfortable.

place everything is clean check in and check out is awesome the pool area was great and the breakfast was awesome and the room was very nice and very well organized had all amenities

they had anything we needed and the spa tub was bomb

quiet clean and the spa tub

easy to find and i loved the spa in the room

staff was very accommodating and the spa tub in our room helped me to relax more than i have in a while

loved the spa in the bed room.. it was such a nice relaxing night.

pool & adult jacuzzi was filled with kids

clean and comfortable. great bar with friendly staff.

we went to the pool and it was nice, clean

pool water is a little bit dirty,its acceptable maybe because we came to early too,so nobody clean

the restaurant and lobby bar looked nice; wish the hours were 'normal' as we would have liked to enjoy those

additionally, the hotel had a small self-checkout store, laundry facilities, and a small but decently stocked fitness center

the hotel had a small self-checkout store, laundry facilities, and a small but decently stocked fitness center

was a really convenient distance from the shuttle stop that we had for a music festival near by

room was clean and comfortable, breakfast was good and the staff was friendly and helpful

beds, fridge and microwave, vending machines, early check in after long flight, restaurant across the car park

proximity to denny's sports bar and restaurant and shuttle service to ontario airport.

long wait for shuttle

this location sends an uber if you request a shuttle

i called in advance to see if early check in was possible & they were honest and clear that they would try based on occupancy

the pool is pretty small but the kids still loved it

breakfast was the just the cherry on top of a sweet deal

i was so happy that they had laundry services

flexibility provided for early check in and providing a refrigerator at no extra charge upon request

location and free parking/shuttle

very cheap, safe, nice hotel. the bar and pool were nice.

ad no food order possible)

airport shuttles only run on the hour

everything was great the breakfast could improve

nice lady at check in knew we needed to wash our clothes so she got us a room right across the laundry room

shuttle picked us up at our room to take us to the airport

the pool was nice and clean, and the breakfast wasn't bad either

the pool was nice and clean, and the breakfast wasn't bad either

were signs every where about room service, none of them mentioned that there was actually no room service, i ordered food and

staff was very professional the restaurant was unbelievable the cleanes was perfect pool nice gym as well

beautiful room comfortable bed would love to stay there again the bar was really nice

very nice hotel. nice bar, under staffed though. and pool was also very nice.

has restaurant, nice coffee shop, pool and is on a large property,

the pool, gym, housekeeping, and laundry are still not open and not available

we enjoyed the hot breakfast that was included with our room

my kids loved the pool and free breakfast.

the rooms very spacious and with two kids it was nice

would mention in my breakfast experience that potatoes did not taste good they tasted like they been sitting there for

breakfast & the room smelled clean ud83dude0d & looks beautiful ud83dude0d

i love how cold the room gets and the spa tub is remarkable

has a big parking lot, i didnt have to walk to far from the car to the room and it looks like a safe area

wish check out was at noon i stead of 11am... the pool was dirty. needed cleaning

had a spa tub room. it was nice

no jacuzzi at the pool and no microwave in room.

pool and pool area not so clean

usually they give a brief rundown about the wifi and restaurant hours, etc

shuttle was unavailable, but they comped a cab, so i guess ok.

advertised free shuttle but didn t have one

location and shuttle and taxi options

otherwise the hotel is very conveniently located near the airport and there s a hotel shuttle

was ok, the only thing was the breakfast, kids over 11 they have to pay for it, am always travel with my kids and the breakfast is free on

breakfast was delicious and the facility was clean

great facility, clean and very close to the airport. free shuttle to and from the airport

my friend & i went for a swim in the pool at 8:10 am, i asked for 2 towels

lack lighting on bed sides. cannot take breakfast to room.

great little hidden gem.. good price, good breakfast, nice pool.. nice location

atmosphere, great water pressure for showers, close to family, nice variety for breakfast, quiet, helpful staff

fitness center locked up. pool closing at 9pm

was traveling from out of town the manager laurie guthrie was very accommodating to my early check in needs

the kitchen.

it said breakfast included it was not satisfactory at all

say no breakfast

breakfast was like most stupid thing

there was no breakfast. for the price there should of had at least a muffin.

clean, friendly, liked the pool

this place has ice machines, decent laundry rooms & swimming pools that are always a plus, and it's great that this facility also has a

pool

great breakfast

breakfast and spa

kids had fun

i like how the queen beds are separate by a wall giving me privacy from my kids

we were pleased with location, early check in, and a ground floor room.

pool hours limited.

near airport easy parking lot of restaurants and shops nearby

the pool and the view of the parking lot was not ideal but it s ontario so not too much they can do about that

no sun in the small pool...

i loved that they had games, pool table, halloween decorations

no room service, dirty carpet unfriendly front desk.

the wifi was not working during my stay.

didn't provide the breakfast that was offered online included with the room . disappointed.

pool area can be cleaned up more and pool and jacuzzi water need to be serviced more often

heated pool

the pool and the jacuzzi nice and clean

the breakfast was excellent

even has dishwashing liquid and sponge in the kitchenette

the full kitchen in the room and the amazing breakfast options in the morning.

swimming pool

breakfast good simple ...

longer pool hours

no free breakfast

i had a room with a new spa tub, it was amazing

the pool was under construction

very close to my event. breakfast was delicious

comfort of the bed, the office/desk set up, the abundance of outlets, the recliner/ottoman, the late check out, the friendly staff

there were soooo many kids and only one functional elevator

loved the lady at the breakfast area super sweet

tell me no room service brought me only bath towels no wash cloths or hand towels

having a emergency an hour or two before check out. it really scared my kids.

also, early check in was great because it allowed us to stay out of the heat asap instead of waiting

no utensils in the kitchenette

this was such a pain to have to go all the way to the kitchen area to get ice out of the soda machine

two hours for room when had already requested early check in

very clean, friendly staff. restaurant & bar was also clean .

our host was not very friendly and was not helpful for early check in

love the hotel being pet friendly and only charge a $20

airport shuttle service is a real plus

it was perfect and we get there with early check in, paid for the rooms

you may consider about adding some laundry machines in the hotel to allow doing laundry

breakfast was the best couldn't have it any better would love to go back

kids knocking at door and running away

i slept so well that i didn’t get a chance to use the gym, which was worth it

the breakfast selection wasn’t the best, but the food was good

hot tub wasn't super clean and needed more bins in the pool area, but otherwise nothing

and friendly people work there and the food was good. enjoy the swimming pool area.

the laundry soap machine was out of order

breakfast was good, i have been staying at different hotels all week, just tired of the same old

missed breakfast

booking to checkin, breakfast and checkout, all was great

the pool due to the renovation is not open, but everything else i was satisfied

internet connection, no tv in the room, extremely dirt common areas, no pool, no gym, no spa as promised at booking

the pictures posted in their advertisement are false - no pool, no gym, bad wi-fi and no laundry facilities

you could use bigger towels in the pool area!

they stay was nice just sad pool was closed

gym had no towels and no cleaning wipes to wipe down the equipment after use

breakfast was great

breakfast, hands down

nice breakfast. gym equipment was in good shape.

i called the night before to get an early check in

breakfast voucher, decently good food btw

and we had to be out the door by 6:30am (nobody's fault just bad timing) would have loved a small bar downstairs with tv to relax before going to bed (*)staff at ayres suites diamond bar are the friendliest and most helpful staff we have ever encountered (+) the first stay was so great that when i was heading back to the diamond bar area i booked it again (+)covid we took advantage of the low prices and stayed at different hotels and ayres suites diamond bar was amazing (+)suites diamond bar has a wonderful staff, starting at the front desk, to the breakfast people, and housekeeping (+)would most definitely book at ayres in diamond bar again (+) ayres suites in diamond bar is an excellent place to stay and i highly recommend it (+) i love staying at this diamond bar location because of the professionalism of the management

needs many updates: beds, floors and gym. staff are nice.

traveling with kids is no easy task, but when the hotel staff is great at what they do, it just makes traveling so

my kids really enjoyed the complimentary breakfast and the pool

parking

would not use that room again, at a corner by the pool outside, and exit door and high traffic, and machinery and elevator loud hums

no room service

unlimited coffee, free breakfast spread, waffles, sausage, potatoes, toast, fruit and more

pool

breakfast was excellent. i liked the variety and selections!

breakfast was nice. good selection and fresh. eating facilities were nice.

no pool..no breakfast

the hotel is close to alot of stores and food places. gym was open 24hours.

purchase one at the local store as well as snacks that were more enjoyable outside of the hotel, pool was not available, so it was just a bed and a room

also a variety of breakfast options and great taste

cleanliness; pool; hot breakfast

breakfast

location, friendly staff, fellow guests very nice, breakfast was quite satisfying, coffee was

brand new hotel with free breakfast included!

need more options for breakfast

pooldid not open until 10.00am

there was not access to the exercise room or pool for a horn period of time

we actually arrived early and were able to get early check in, which was great because we had planned to get ready in

tv didn’t work right, i asked to have me room cleaned while i spent about 3 hours at the pool came back room hadn’t been cleaned

little parking

free parking and breakfast and nice check

near lots of food and stores. not too far from the highway. breakfast options were decent.

we liked that they had a laundry room

breakfast was very good, room was very clean

everything was good except the bar was not open

breakfast was good

room service 24 hr

i feel safe coming back to the hotel at night because the hotel and parking lot are very lit up with lights

the hotel was impeccably clean, bar and grill on premise was a nice surprise

the gym has been closed for almost a year... it's terrible

perfect gym that has enough equipment to meet your workout needs

no free breakfast

the breakfast was delicious (mini buffet), the place is beautiful as well as clean, and the entire

loved the free ev charging and free hot breakfast with lots of food options !

also the trash can of the kitchen it was too small

the kitchenette

the breakfast was surprisingly delicious and we usually do not partake

we had everything we needed for our stay and appreciated the fully appointed kitchen area and separate sleeping space

breakfast had plenty options to choose from

me and my kids enjoyed our stay be it our 2nd time and not the last

lovely pool area, outdoor seating and great complimentary breakfast.

nice, large rooms, coffee in the rooms, breakfast in the morning

breakfast was really good...seating area by the pool is very nice and relaxing

however i called to request a late check out and she flat out lied to me by saying the hotel was booked when in fact it wasn’t