clean, friendly, waiter particularly good. parking very easy, good overnight stop.

fantastic location with secure parking, restaurant and bar with a great breakfast

breakfast was amazing on sunday

standard hotel breakfast

breakfast was excellent, staff helpful.

good location, free parking and adequate for my purpose

it's a good choice if you travel by car because there are several parking spaces in front of it

the staff were very friendly, the bar was 24hr and breakfast was huge and quite cheap.

staff and customers were all very friendly and understanding with the kids

staff and customers were all very friendly and understanding with the kids

with a nice bar there too

the gym and spa were closed often.

room service was excellent

pool was great

gym equipment no running treadmill and the pool was out of commission pretty disappointed on that

strengthened the feeling) breakfast was rich enough for a skiing day in sierra nevada and the spa

hotel, spacious in both the common areas and the rooms

loved the pool

spacious room quiet environment nice breakfast nice wifi

building very impressive, bathroom like a spa :-)

d no smell in the hotel) wonderful terrace with a swimming pool and beautiful view from there on the forest, mountains and city they also serve an amazing

parking right in front

parking is on street but ok

there is an honesty bar and fresh made cocktails available in request

they were extremely friendly, quiet

gymnasium was a bit of a let down, some equipment broken.

beds, modern rooms, good breakfast set up, bar on site, excellent parking

the amenities are great (pool, terrace, gym) however i had no chance to use them

small gym but with essentials

small but comfortable and relaxing pool area on the rooftop

wifi: free and worked well from our room

the aircon wasn't too affective apart from that great value hotel would 100%

the wifi was not great

the wifi was week in the room

rmally i don't use the pools but this time i did dûr to the heat wave, 44°c that day) the gym does not get air (very confines space) so i didn't use it

location and pool

coffee and tea in the room lights not working properly very little gym with obsolete equipment in general, not what is expected in a 5 star

spa water circuit was small

spa was out of action which was a shame we couldn’t relax after a long day of walking

bar prices and snacks very reasonable

is my first hotel that the hotel swimming pool is paid by everyone, guests or no guests- i understand that they could have a great spa

special mention to juan whose service in the coffee bar was so friendly

spa and pool was closed when we stayed which we hadn t realised when booking - booking

it was a decent walk into town- fine for us, as found a fab little bar nearby

,, not fresh food, i was sick after eating soup mariscos, was not fresh diarreah,,6 times,,, the kids banging in on my door at 7am 3 times, waking me up as they were playing games in

hotel was nice close to center had pool gym breakfast was good only thing there was no kettle tea coffee in the

we wanted to eat in the hotel one night but there was no one actually serving (the bar staff had to take our order and

the only facility i used was the gym but for a hotel gym i found it was well equipped

beautiful room. great breakfast. very stylish decor throughout.

there is nothing called room service

a modern nice design, beds are super comfortable, showers are clean & works perfectly , a cozy bar at the ground floor with lovely food & very friendly

bar/cafe facilities on monday

sun deck and gym was nice. room was clean and modern.

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

super friendly staff, jose in the roof terrace bar was a superb host

pool on top of hotel. nice hotel gym. ac works. no noise. very helpfull staff. speaks english!

the gym is really nice

i would love them also to have couple of more equipment in the gym such as elastic bands maybe but overall happy that there was a small facility to use as a

the wifi did work at the gym on the top floor

staff were great and friendly, particularly with kids

- more parasols for shade would be nice at the swimming pool area.

breakfast was delicious

was nothing i disliked it was really lovley and the pool was open till 9 at night the children loved

hotel and great breakfast

very helpful and friendly staff. plenty of choice for breakfast. excellent shower!

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

g lounge, bar etc, non-existant, or, if they did exist, hard to locate

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even bicycle rentals are 10 minutes walking

there was no bar which we didn't know until we got there

can hear everything what is going on in the room next to mine), no room service, no fridge in the room

i wanted 24 hour reception

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the difference though

wifi didn t work for us on any devices we tried sadly.

for 5 min, no sound proofing

wifi was very patchy on the third floor

wifi wasn't very good as it only worked if you were in the bathroom

the wifi basically didn t work in the room

no bar but not a big issue.

was no bar open in the evening to have a relaxing drink

only downside was the service at the outdoor bar was very slow

night stay the spa was closed due to a burst pipe and there were no treatments or access to the pool and facilities

room could have been nicer

spa is a bit ran down - the foul smell and water in the pool that is a touch too hot

we enjoyed the breakfast, good variety of quality food available.

in room service was very tasty, and not as expensive as i would have thought

wifi much improved

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

breakfast was wonderful in an orangery room which is also the restaurant area, bar area

very comfy beds, huge tv in the room, well equipped gym

the bar offer a free tapas which was delicious with every drink

they were able to accommodate a late check out

varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

was full of kids and cloudy

having a spa is huge added value and also great restaurant downstairs

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

gym should add some fans and mats

gym and spa were shut

have to pay extra to use gym (8 euros/day for an extremely small and basic gym) and pool facilities (25 to 35 euros)

wifi was working well

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

the roof terrace bar is a must to visit

wifi was strong

excellent in room wifi

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

nice bar & great food & drinks

spa

the wifi was a little not stable

gym

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

the wifi was really not good, very intermittent .

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

clean and tidy. great location. bar prices very reasonable for hotel

if is something to mentioned the slow wifi but it was not a real problem

wifi quite slow.

lots of bars/cafés close by

perfect location.lovely bar which serves good tapas.would definitely stay again.

lovely bar with brilliant tapas free with every drink and nice restaurant menu

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

nice bar downstairs

hotel has the best location, bar none

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

super clean and beautiful rooms, lobby, and bar area

the bar closed early so we used local bars

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

the bar & meals avails there were very good

the bar and pool area were a nice place to chill out

nice swimming pool

great breakfast buffet, nice intimate gym.

my room overlooked the outdoor pool, which i would have been happy to use (even if there were a few leaves)

breakfast was the best we had in 2 weeks of travel in spain

good breakfast

location lovely bar fabulous staff most comfortable bed and pillows

beautiful breakfast buffet

room service refusing to bring up ice bucket rather told us to go down to restaurant

good wifi

tv, wifi, air-condition works very well

clean, comfy room with great wifi and a fridge

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

location was very convenient and the daily room service and cleanliness excellent.

friendly service & early check in

wifi signal wasn't great in my room, the signal would drop

the kids loved the breakfast (a bargain (-)was really bad - kids complaintes a lot (-)no where because they thought my room was flooding based on white noise audio i had to sleep the kids

comfortable bed and good wifi

wifi was not working

the hot water, water pressure and wifi are more than adequate

very helpful staff on reception,in the restaurant, at the bar and room attendant.

poor bar staff never about

single beds were forced in one room, no room to walk for 2 adults and 2 kids

even gave us back toys the kids left in the first room

nice bar in lobby

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

the pet friendly bar was ideal for breakfast and tapas.

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

wifi worked well, there is a mini fridge which was very useful

the bar next door which belongs to the hotel does a good breakfast our stay here was terrific value

wifi.

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

breakfast was excellent

breakfast is delicious and varied, and the facilities from the pool to the spa offer a

choice of room service was poor

the bar is small but very good

cool looking room with nice vibe. comfortable bed and pillow. good wifi connection.

the breakfast buffet had a great assortment of foods

the breakfast was delicious and enough to fill you up before a day of exploring the city

because the wifi was dreadful

gave us a room upgrade without extra charge nice room with excellent view helpful staff great breakfast

room perfect,very clean and tidy breakfast good ,

breakfast a location were perfect. beds was comfortable and check in and out easy

great location and free communal mini bar with pastries and fruit

they let us have late check out with no extra!

no bar or lounge to get a drink at the end of the evening

there is no rooftop bar and swimming pool

isn t a pool or a kettle in the room

gym could have offered some free weights and floor space

the hotel was very clean and room service was excellent

room service was great

location, kitchen/laundry-room/gym-room/seminar-rooms

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

appreciated the laundry facility- so able to wash my travel clothes

location, kitchen/laundry-room/gym-room/seminar-rooms

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

the breakfast is excellent, lots of food choices on bar menu and room service

amazing breakfast, good variety and quality of food pillows and bed were comfortable

a swim in the pool is a great way to relax after sightseeing

swimming pool a bonus

small pool... not many places to get dinner.

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had it back a few hours later, and upgraded our room for us

staff was very nice, they give us bigger room since we had kids with us

the kids liked how it split into 2 levels with a small spiral staircase, adding to its outstanding

we had a family room for 4 people and kids got their own

hotel staff is friendly and very helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

cheap efficient laundry service

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

the wifi was good and so was the aircon

we did not use the gym and only had a drink in the cafe

was good experience for breakfast & dinner, food/tapas taste good while enjoying the day & night view

the room service has an eye for details, which nowadays is quite exceptional

wonderful hotel, very clean. exceptional breakfast.

location , personal, wifi

very comfortable and the room service

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

bar has an excellent view of the

the rooms are lovely, spacious and so comfortable

the place was great, the spa awesome and the staff was super friendly

spa and massage was excellent

shame that the spa costs extra...