roof top pool was a bit disappointing

establishments, there were no bath robes and bathroom sandals and the provisions in the mini bar were not what one would expect for a 5-star hotel - no spirits and restricted range of nibbles

the gym was very good, incl yoga mats

and the gym are very poor made us

bed, large rooms, excellent breakfast buffet, nice restaurant inside for any meals including bar area

the pool and the view amazing!

swimming pool too small but okay

make sure you use that rooftop pool.

the amenities are great (pool, terrace, gym) however i had no chance to use them

a bar staff member was very helpful and courteous

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi, spaciousbathroom, good ac

there is no pool, gym or any other sports entertainment

i did try to use room service the restaurant staff asking for 10 on top of my order for room service which i have

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

special mention to juan whose service in the coffee bar was so friendly

no kids in pool & extra charges for everything.

also, having specific schedules for kids or adults its unique

is my first hotel that the hotel swimming pool is paid by everyone, guests or no guests- i understand that they could have a great spa

bar prices and snacks very reasonable

nice to have pool area as

staff were great and friendly, particularly with kids

breakfast was delicious

rooms , helpful staff and roof terrace with sitting area and pool

hotel and great breakfast

bar and breakfast option looking good

tra paid) and gym included

were big, facilities like outside pool, gym, beds were comfortable

the cooks were so sweet and made my kids mini pancakes

they have 1outside and 1inside pool , kids corner , spa

lots of bars/cafés close by

perfect location.lovely bar which serves good tapas.would definitely stay again.

good hotel in prime location with a nice bar and terrace.

nice bar downstairs

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

2) due to severe stomach illness i asked for extra laundry soap to wash

the pool was very cold, and the pool bar was closed.

beautifully clean and modern with breakfast as usual, great and tasteful.

we were told to give clothes for laundry which can be expensive

gastro bar was first class with outdoor area

gym equipment no running treadmill and the pool was out of commission pretty disappointed on that

the wifi worked fine for us

pool area: clean, plenty of loungers and parasols

the wifi connection wasn't very good

en if it s mentioned on the website that there is) poor wifi

the gym is really nice

we couldn't have 2 rooms next to each other wirh kids

was possible to hear the neighbours with kids talking and shouting in our first night

gym had great equipment. breakfast was nice. staff were pleasant and helpful.

room lighting (according to kids).

the atmosphere in the restaurant/ bar area in the garden was very pleasant

room service touches

spa is very nice

no outdoor pool

n handle more than 10 pax) in a nice

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

poor bar staff never about

very helpful staff on reception,in the restaurant, at the bar and room attendant.

even gave us back toys the kids left in the first room

location seems to me safe and can go with kids as well

great roof top bar with view of the alhambra

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

staff very friendly & obliging. roof top terrace bar very good

the roof terrace bar is a must to visit

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

and a well-equipped gym

on a side street, so nice and quiet at night; lovely garden with comfortable seating and bar service; spacious and comfortable room with all i needed, including a fabulous shower; and last

fountains flowing outside and in side . pool warmer .spa jets all working

the gym is a poor excuse and is way too hot

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

wifi worked with no issues

internet wifi was not great

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and a shower (-)bathroom was nice - but i couldn't work out how to use the spa bath (-)noisy aircon and spa bath didn't really work (+)00) room was good , disspointed the spa bath didnt work after a long days walking it was needed (-)no spa bath breakfast was average

good wifi, we managed to work a bit

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the difference though

we missed an important basketball game and our kids could not watch tv

the gym could be a bit bigger. however, a nice personal trainer.

” we asked for a late check out for the sake of our traveling schedule by 2 hours, same result

very comfy beds, huge tv in the room, well equipped gym

pool area full off 20 something’s drinking, not suitable for kids

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning as not available in

no bar but not a big issue.

there was no closet with doors in my room, just a bar with hangers.

the wifi basically didn t work in the room

wifi was very patchy on the third floor

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

wifi was good and the room very

the wifi seemed slow but only a minor issue.

wifi was very erratic

clean and tidy. great location. bar prices very reasonable for hotel

we were able to walk around the neighborhood from the hotel and found a few little bars for a quick drink

there is no rooftop bar and swimming pool

very spacious room and comfy beds. gym available but too bad didn't manage to use it.

isn t a pool or a kettle in the room

wifi on the top floor wasnt very strong.

good wifi

location, wifi, cleanliness, leaniancy with checkout, communication.

clean, comfy room with great wifi and a fridge

location was very convenient and the daily room service and cleanliness excellent.

no parking and no room service, but central location has tons of options

friendly service & early check in

nice hotel,, good breakfast, location location.

a coffee bar within the hotel

in a very good location. plenty of choice for breakfast. nice clean bedroom and bathroom.

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

beautiful courtyard during the day maybe some tables and chairs not something i didn't like but a bar would be a good addition to the

the wifi was not the best in our room, but worked fine in the lobby.

wifi much improved

location, price, breakfast! on bus routes to all transport links

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room was near by as it was a loud centrifuge noise from time to time

only two drawbacks were poor slow wifi and the unstable beds

the bar closed early so we used local bars

i have not manage to use coffee maker but the coffee in bar was likely much much better.

hotel has the best location, bar none

super clean and beautiful rooms, lobby, and bar area

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

wifi.

wifi signal was rubbish

room service

wifi never worked so it was hard for us to book things for our future plans

lots of restaurants and bars in close proximity

rooms are lovely and the bar on top floor is comfortable place to unwind and have

the room and bed were very comfortable with great ac and wifi

the luxury of the kids having their own bedroom and bathroom was perfection

great breakfast on site - everything you could possibly want

there were also a group of college kids at breakfast on the first day

good breakfast

great bar staff as well

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

room service if you order food, good breakfast, cost 20 euro per person if not included in the

rooms medium size with small balconies overlooking at a square with cafes& bars

breakfast was lovely too

great location and free communal mini bar with pastries and fruit

breakfast was reasonable and worth the value

very friendly staff and excellent breakfast as well

location, kitchen/laundry-room/gym-room/seminar-rooms

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

appreciated the laundry facility- so able to wash my travel clothes

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as are the large rooms (with lovely views

it is in the center of granada and close to many bar and restaurants.

the kids loved the breakfast (a bargain (-)was really bad - kids complaintes a lot (-)no where because they thought my room was flooding based on white noise audio i had to sleep the kids

the hot water, water pressure and wifi are more than adequate

comfortable bed and good wifi

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool was great free parking was a

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

gave us a room upgrade without extra charge nice room with excellent view helpful staff great breakfast

the wifi !

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the location is perfect for seeing granada

excellent wifi

wonderful room and a lovely breakfast, again where nothing was too much trouble

horrible wifi, the staff english skills needs improvement.

kids menu 15

gym old rooms very dark old depresssing

in real life looks much better than on the photos. a basic gym is available.

great wifi

the wifi was not great

the aircon wasn't too affective apart from that great value hotel would 100%

we have problems with wifi connection

of wifi connection, reception staff just said it was the router, sorry nothing they could do

the wifi was week in the room

room service lady found it and reached to us right before we boarding taxi to train station

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

the wifi is a bit slow, and breakfast is not very varied.

we required laundry service and it was done by the bag for 15

about this place is ideal location, comfort, friendly helpful staff, strong wifi, great comfortable beds

spa and massage was excellent

bar has an excellent view of the

the rooms are lovely, spacious and so comfortable

the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have a drink

vibe location bar on roof overlooking fantastic views

location great ,nice interior ,desk allowed us to get local laundry picked up .

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

also laundry delivery happened both days before midnight right under our window, which we could hear

say anything here except perhaps the 'swimming pool' was a tad small

the gym is a bit too basic

they were very flexible with a late check out for us

hotel is also equipped with small fitness room and spa service

free wifi was very slow

couldn't get room service at 21:30 although we were told it was open until 22:00

great restaurant and bar area

wifi not good

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

pleasant bar area with access to outdoor pool and very friendly staff

nice swimming pool

reception staff was helpful but dry, had to ask to open the gym and seemed our request was an annoyance (why not open in the first place - old fashion key does

good coffee at the bar in the morning (albeit late opening)

the spa facilities were great as was the massage i had from mireya

a well equipped gym and beautiful roof top deck are also available

there is even a gym if you want to work out during your holiday

location great. wifi worked well.

did a late check out to 5pm which was no bother

there were plenty of restaurants, bars and shops nearby

the apartment was spacious, quiet, clean and the kitchen was well equipped

v quiet and huge rooms with lounge kitchen bathroom and bedroom

free wifi

the kitchen was really high quality and there was a small balcony, standing room only really, but you

the kitchen is small.

they give us early check in

spa area had no hooks for towels, no bench to sit on and leave shoes before shower and jacuzzi

jose , the hotel bar staff has excellent customer

the bar staff fantastic and the desrts we ordered to eat in the bar were exceptional and well priced

spa is too small and needs a bit of investment plus i recommend make with bookings is max 2 people

my kids were in other rooms which were ok