pool was great

unfortunately the gym and indoor pool weren't open.

digns for the gym in the main reception or ehere sre they located wifi password should be given to any guest or at least

the wifi worked fine for us

digns for the gym in the main reception or ehere sre they located wifi password should be given to any guest or

left too early for breakfast so no comment

standard hotel breakfast

fantastic location with secure parking, restaurant and bar with a great breakfast

plenty of parking for cars

for breakfast they even have gluten free pastry

hotel we have stayed before and will be back, the girl in the bar restaurant is a credit to the hotel, charming and efficient

small nice pool on the roof with the view of granada

the pool in the last floor is really nice

lovely bar area and fabulous small pool plus jacuzzi on rooftop

the gym is very small and not very equipped

i wish that there had been a better selection of dumb bells in the gym

bed, large rooms, excellent breakfast buffet, nice restaurant inside for any meals including bar area

barcelo is a great option because it's new and clean, very confortable and the restaurant & bar is

the bar prices.

we were a bit upset that the spa was closed for renovations over the weekend we stayed.

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

small kids under 5 need to pay for breakfast even though they barley eat anything

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

no place, problems with wifi, but pre-payed immediately

the spa hotel is quiet and situated in a nice area

the wifi was week in the room

bad wifi noise from other guests locations could be better

wifi: free and worked well from our room

the aircon wasn't too affective apart from that great value hotel would 100%

it has a pool and a pool bar to relax after a hard day sightseeing

great location, comfy beds, nice swimming pool, very friendly staff.

in the middle of stay i found out that hotel has gym, unfortunately i had no time to use it, it is small, but seems pretty fine

breakfast , swiming pool , and the interior design of the hotel, near to the city centre.

it has beautiful swimming pool as well

no coffee or tea served as room service 2

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi, spaciousbathroom, good ac

wifi is not good

there is no pool, gym or any other sports entertainment

excellent room service & hotel staff

gym had great equipment. breakfast was nice. staff were pleasant and helpful.

the bar on top floor is cool and the staff there excellent

both sierra nevada and the city centre ( 6th floor is better to avoid the noise from the rooftop bar )

we couldn't have 2 rooms next to each other wirh kids

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

breakfast was delicious

hotel and great breakfast

- more parasols for shade would be nice at the swimming pool area.

very pleasant stay. great breakfast.

perfect hotel, super comfy bed and the pool area was great after hot day exploring

pool, free wifi, hotel was pretty much empty when we went so felt v

building very impressive, bathroom like a spa :-)

great spa and extremely good italian restaurant

i love the facilities very quiet, the assitants, the cafeteria and the wine bar at the corner

upgrade to the suite the buffet breakfast the spacious room the room service giving by the nearby restaurant, part of the property the hotel's garden and outdoor

breakfast was delicious

great breakfast

beautiful courtyard during the day maybe some tables and chairs not something i didn't like but a bar would be a good addition to the

very nice hotel, good location, good staff, clean, good wifi, great breakfast

great location. very helpful staff. liked having breakfast included.

good location, very clean and quiet room with nice street view. good wifi

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

wifi didn t work for us on any devices we tried sadly.

nice shower that worked well with plenty of hot water. the wifi was strong.

safe to lock belongings and great wifi

wifi was very patchy on the third floor

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

wifi in the room kept dropping out

bar should stay open later than 10 pm, i was shocked to find closed at 10

there was no closet with doors in my room, just a bar with hangers.

wifi does not work very well

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was top notch

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

wifi in our room,idid mention this on the first night the second morning / evening and night, had

the staff was great. the hotel is an old palace. breakfast was excellent.

have liked tea and coffee making facility in our room and for the bar or room service to be open for a last drink when we returned from night out

wifi much improved

fitness room can t qualify as an fitness room

noise from downstairs outside bar,there was between 9:00pm to 11:30 pm outside bar made a lot noise for people could

wifi also ok

very nice rooftop with swimming pool

room, a huge double sized bed and a good sized bed for the kids

rooftop bar and pool

not bad at all but just could do with a few more loungers at the pool.

the kids loved it

warning - the spa (pool, sauna and hot tub

gym doesn’t open until 10

gym was tiny and dark, not a place you actually want to spend time

on a side street, so nice and quiet at night; lovely garden with comfortable seating and bar service; spacious and comfortable room with all i needed, including a fabulous shower; and last

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

excellent in room wifi

it had a tv and wifi

very clean. good wifi. downtown location. check in staff were excellent and friendly.

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge in the

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast, location, value fir money, screaming school kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

wifi was good and the room very

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

spa, area was an additional cost however this also means you have the spa area all to yourself

facilities are good and the kids love the pools

use swimming pool it was not good water for my side , seems small and closed area

spa and swimming pool were nice

they have 1outside and 1inside pool , kids corner , spa (extra paid) and gym included

lots of bars/cafés close by

lovely bar with brilliant tapas free with every drink and nice restaurant menu

good hotel in prime location with a nice bar and terrace.

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel services good food till 11 pm ideal if you arrive late staff at reception good english

perfect location.lovely bar which serves good tapas.would definitely stay again.

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

the bar closed early so we used local bars

super clean and beautiful rooms, lobby, and bar area

i have not manage to use coffee maker but the coffee in bar was likely much much better.

hotel has the best location, bar none

access to rooftop bar for premium customers only

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

great bar staff as well

good breakfast

there were also a group of college kids at breakfast on the first day

location, wifi, cleanliness, leaniancy with checkout, communication.

wifi didn t work on one of the days; electronic went out for a while one day

good wifi

no parking and no room service, but central location has tons of options

the hotel was clean and we had free wifi

friendly service & early check in

pleasant bar area with access to outdoor pool and very friendly staff

reception staff was helpful but dry, had to ask to open the gym and seemed our request was an annoyance (why not open in the first place - old fashion key does

the bar & meals avails there were very good

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there but so value for money is so

swimming pool excellent but no gym/spa

we ate in the bar restaurant which was lovely and the special dishes were very well priced

wifi was not working

the hot water, water pressure and wifi are more than adequate

was really bad - kids complaintes a lot

the kids loved the breakfast (a bargain (-)was really bad - kids complaintes a lot (-)no where because they thought my room was flooding based on white noise audio i had to sleep the kids

noisy every night with people standing outside the bar yelling and talking from midnight until 3-5am

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after them

single beds were forced in one room, no room to walk for 2 adults and 2 kids

even gave us back toys the kids left in the first room

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

wifi never worked so it was hard for us to book things for our future plans

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

room service

the bar staff are very friendly and so are the reception staff who do everything they can to help us

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there and drinks every

50 euro surcharge per person for room service

the pastries at breakfast were also so delicious - light and oh so flaky

the luxury of the kids having their own bedroom and bathroom was perfection

breakfast is delicious and varied, and the facilities from the pool to the spa offer a

and i don t think i ve had such an amazing breakfast

the wifi connection was always good

the wifi !

great breakfast. hotel arranged a private tour at the alhambra

wonderful room and a lovely breakfast, again where nothing was too much trouble

gave us a room upgrade without extra charge nice room with excellent view helpful staff great breakfast

location , room, laundry service . staff

cleanliness, location , price , style , prices of mini bar are very reasonable

no bar or lounge to get a drink at the end of the evening

perfect location to explore granada. great breakfast and very nice clean boutique hotel

rooms medium size with small balconies overlooking at a square with cafes& bars

spa, pool but would like it better heated, breakfast buffet was good. staff was nice

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently dial numbers while playing with it

pecially for bike storage)

nice comfortable good facilities. lovely bar restaurant

only kids' sweet cereals available - selection of healthy cereals would have been nice

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

the complimentary laundry service was a thoughtful and convenient addition

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as are the large rooms (with lovely views

location, kitchen/laundry-room/gym-room/seminar-rooms

breakfast had a nice selection

wifi coverage in rooms was very poor and kept posing the connection but worked fine if you sat in

we are a family of four and the loft room area for the kids was fabulous

the wifi is a bit slow, and breakfast is not very varied.

we had a family room for 4 people and kids got their own

location great ,nice interior ,desk allowed us to get local laundry picked up .

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

i wish the gym had free weights :)

i did not detect anything negative. gym could be a bit better - needs upgrading.

- the rooftop bar had a good menu, good service, good view, and accepted our diners club credit card

we did not use the gym and only had a drink in the cafe

room was on the roof top bar side so a bit loud. suggest a street side room

roof top bar abs the location . big rooms with sun in the afternoon . nice breakfast

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

shame that the spa costs extra...

staff, location and the spa was incredible

a beautiful roof top area with bar that overlooked the alhambra great breakfast good location to all attractions and restaurants

room service meals where poor quality for money. breakfast was disappointing for a 5* hotel

od) was excellent

breakfast excellent with lots of choice

room service was great

gorgeous hotel, professional staff, excellent breakfast. city view from the room.

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

hotel well located and had all the facilities: bar and restaurant.

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

the breakfast was wonderful

complementary spa facilities

lots of bars and restaurants within a 5 minute walk

staff were super (roberto in reception and oscar in the bar were both brilliant help to us, as first time visitors to the

the gym is a bit too basic

free wifi was very slow

wifi not good

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

great service in the bar and restaurant particular y monica

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

room service every day

no wifi in most parts of the room

wifi did not work the first few minutes when i arrived, but later was

the room was spacious and clean with good wifi

the wifi is poor