the area around the pool needed a good clean

spa brochure proposed a swimming pool but there wasn't one

pool, free wifi, hotel was pretty much empty when we went so felt v

bar prices very reasonable and staff very courteous

great spa and extremely good italian restaurant

the wifi was week in the room

bad wifi noise from other guests locations could be better

the aircon wasn't too affective apart from that great value hotel would 100%

wifi: free and worked well from our room

great comfy beds, quiet location, free wifi, free parking right outside the door, very easy to walk back to after an evening out

the wifi connection wasn't very good

uld not connect after multiple attempts) poor cleanliness

wifi provision was bad and almost impossible to keep a connection for more than a minute

en if it s mentioned on the website that there is) poor wifi

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swimming pool is a big relieve in a hot day

clean, great outdoor pool to cool off in the midday sun, lovely breakfast selection, secure parking with plenty of space

clean, great outdoor pool to cool off in the midday sun, lovely breakfast selection, secure parking with plenty of space

the breakfast is excellent, lots of food choices on bar menu and room service

small gym on top floor with nice view

wonderful staff, rooms , views, pool and terrace

loved hanging out quietly by the pool with a drink and looking out for birds

pool was a real bonus

there was a nice bar area at the end of the restaurant area

is a super nice hotel with a great pool

nice bar with good breakfast,nice place and all perfect

bar attached

plus very very tasty food and drinks at the hotel bar and restaurant

for apology from hotel they give us possibility to stay in hotel at the swimming pool 2 hours more than it was checkout

our room had excellent soundproofing, a refrigerator with a mini bar inside

a bar staff member was very helpful and courteous

the only negative was that the bar closed quite early.

the gym could be bigger and better.

the bar and swimming pool

the bar & meals avails there were very good

the spa was open and i was invited to use this

the bar and pool area were a nice place to chill out

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there but so value for money is so

and the laundry prices are extortionate - 9 euros to just iron a shirt

it has beautiful swimming pool as well

the gymn was nice

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

the pool was very cold, and the pool bar was closed.

we could hear kids shouting, women shouting, men talking very loudly

pool is really good, the room is small but comfortable

the room service came to clean the room , she didn't change the dirty towels but she reorganised them

can't think of anything. plenty of families with kids but for us it was not an issue.

the breakfast was fantastic and set you up for the day all you need and want

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

g lounge, bar etc, non-existant, or, if they did exist, hard to locate

no kettle in the room, also there is not a lobby bar to have a drink of coffee.

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even bicycle rentals are 10 minutes walking

there was no bar which we didn't know until we got there

bar is cozy and warm

bar manager made us tea every night to take to our rooms

bar and snack prices

restaurant and bar menu rather average, but service good

pool was very nice.

bar food very good and pleasant staff

it is really misleading to announce the hotel as one having gym. disappointing

in front of the hotel there a very nice kids park

it was a decent walk into town- fine for us, as found a fab little bar nearby

very clean, good beds very good breakfast. the bartender from the bar downstairs was super!

was possible to hear the neighbours with kids talking and shouting in our first night

we couldn't have 2 rooms next to each other wirh kids

was amazing gym was great roof top terrace had beautiful view of the city staff was very kind and helpful room

everything was great - the staff, food, the room. i loved the bar on the roof too!

breakfast and gym was good but rooms are from last century and i dont ment here of the best side of last century

location, very clean room and bathroom staff very helpful and freindly and breakfast was

wifi much improved

they stored our bags and allowed us a late check out

wifi also ok

loved the bar at the hotel

wifi wasn't very good as it only worked if you were in the bathroom

wifi spotty

no bar but not a big issue.

bar in the hotel was not really open and it didn't have a full selection of drinks available

near tapas bar and in heart of el centro.

wifi worked with no issues

internet wifi was not great

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and a shower (-)bathroom was nice - but i couldn't work out how to use the spa bath (-)noisy aircon and spa bath didn't really work (+)00) room was good , disspointed the spa bath didnt work after a long days walking it was needed (-)no spa bath breakfast was average

good wifi, we managed to work a bit

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the difference though

the room service menu needs to be updated with more vegetarian choices.

free and fast wifi

restaurant was closed but we knew that before booking, but bar food was very good

wifi is not very stable but that's very common in spain

they were able to accommodate an early check in and a late check out

there was no food menu to suggest if there was room service available

breakfast was great reception staff friendly and

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation, sightseeing etc (-) the laundry also collected from this point very early in the morning and very noisily (+) a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been solved (-) we had some laundry done and that was the most expensive one (-) laundry one small load 140

very comfortable and the room service

room was spacious and comfortable, breakfast was excellent

not bad at all but just could do with a few more loungers at the pool.

we then went to room and the keys didn’t work, it was a bit exhausting with two kids and a long journey

the bar off the lobby was never open

the rooftop (plunge) pool was fantastic

gym got all the equipment for a basic but full work out

a room service carry was in hall overnight

historical location next to the alhambra, great room service and discrete room management

the first night, we ordered food from room service

next to alhambra very good in house restaurant very helpful and efficient front desk excellent wifi

location and facility treated really well by staff in facility and bar and restaurant staff was so helpful in arranging tours answering questions etc they went out of

gym should add some fans and mats

having a spa is huge added value and also great restaurant downstairs

gym was tiny and dark, not a place you actually want to spend time

of the time and with the exception of the gentleman who checked us in on the first day and the barman on the first night a number of the rest of the staff made you feel like they were doing you

gym didn't open till 10am and closed at 9pm- not convenient hours

wifi was very fast

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool was great free parking was a

it is in the center of granada and close to many bar and restaurants.

the kids loved the breakfast (a bargain (-)was really bad - kids complaintes a lot (-)no where because they thought my room was flooding based on white noise audio i had to sleep the kids

the wifi was weak

there is nothing called room service

i did try to use room service the restaurant staff asking for 10 on top of my order for room service which i have

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed in a family room

always happier if there is a gym!

the terrace with the gym was locked

- more parasols for shade would be nice at the swimming pool area.

was lots of different things to choose from for your breakfast with each dish replenished when needed

hotel and great breakfast

room, great breakfast (cold and warm) and car parking nearby city center for very good price

did not have breakfast, so cannot comment

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

there was a bar on the top however it was for club members. had a very nice view.

access to rooftop bar for premium customers only

there were also a group of college kids at breakfast on the first day

the hotel is comfortable, breakfast is really good and the room was spacious

convenient quadruple room for a family with kids but advise that shower provides no privacy

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

breakfast, location, value fir money, screaming school kids

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

location , staff and breakfast

great breakfast. hotel arranged a private tour at the alhambra

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as we had been travelling light between hotels for some time

the breakfast buffet had a great assortment of foods

nothing was to much trouble and the late check out time is great

bed was amazing and we had a room with the view of the canal, had an amazing spa and was private away from the hustle bustle

the rooms are big, the breakfast is excellent and the gym very useful

nice beds. bar service superb. fine housekeepers.

very nice rooftop pool and spa facilities

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

the bar in the hotel isn't the coziest, but there must be literally 350

hotel has the best location, bar none

super clean and beautiful rooms, lobby, and bar area

the bar closed early so we used local bars

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

staff very friendly & obliging. roof top terrace bar very good

excellent in room wifi

wifi was working well

wifi was strong

wish that i had found the hotel bar earlier than i did

we loved the terrace bar overlooking the alhambra

t everything was fuctional though)

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the view

i wish the gym had free weights :)

room was on the roof top bar side so a bit loud. suggest a street side room

the internet wifi was very slow or not working 2) the noise from the construction site in the hotel was very

night stay the spa was closed due to a burst pipe and there were no treatments or access to the pool and facilities

spa is a bit ran down - the foul smell and water in the pool that is a touch too hot

s i produce hand made rugs and it was not one of mine :) the mini bar was not quite cold enough for the

wifi was good and the room very

if is something to mentioned the slow wifi but it was not a real problem

the wifi was really not good, very intermittent .

clean and tidy. great location. bar prices very reasonable for hotel

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

wifi didn t work on one of the days; electronic went out for a while one day

no parking and no room service, but central location has tons of options

clean, comfy room with great wifi and a fridge

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

tv, wifi, air-condition works very well

loved the large bathroom with spa bath.

hotel well located and had all the facilities: bar and restaurant.

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

the jacuzzi/spa bath was amazing

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

friendly service & early check in

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

the hotel is comfortable, staff helpful and the breakfast fresh and varied

the wifi is a bit slow, and breakfast is not very varied.

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

had a family room, with a mezzanine upstairs for the kids, which they loved

breakfast had a nice selection

it was nice to have a laundry service -very reasonable price

stayed in room 16 which is just opposite the laundry room

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

there was a very good laundry service at a reasonable price

the room was very comfortable, and the wifi was solid

location, staff and wifi

biggest problem - wifi was very spotty throughout the hotel

wifi shows we are connected but we are unable to send photos or upload to social media from any

4) the wifi is free with great speed and connectivity

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

no bar or lounge to get a drink at the end of the evening

delicious breakfast with different foods to try each day

perfect location to explore granada. great breakfast and very nice clean boutique hotel

breakfast was lovely too

rooms medium size with small balconies overlooking at a square with cafes& bars

the place was great, the spa awesome and the staff was super friendly

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

room, really well equipped and with rooftop bar with views to the alhambra

the rooms are lovely, spacious and so comfortable

staff, location and the spa was incredible

rooftop bar is lovely

the luxury of the kids having their own bedroom and bathroom was perfection

homely and clean. all the details ! excellent room service. true luxury! small and friendly

nothing really i prefer a buffet breakfast but the food was good

we waited in the bar and after 25 minutes and asking several times at the reception if our taxi had arrived a

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

room service was prompt

the bar staff are very friendly and so are the reception staff who do everything they can to help us

wifi never worked so it was hard for us to book things for our future plans

the rooms are very dated and could do with being redecorated and the wifi is very slow.

the swimming pool, restaurant and our balcony all had beautiful views across de mountains and granada

and the pool overlooking everthing is good for a dip

parking right outside the property

d no smell in the hotel) wonderful terrace with a swimming pool and beautiful view from there on the forest, mountains and city they also serve an amazing

the kids sure loved playing with duna, a very friendly golden retriever

our room was great, especially the spa bath on the terrace

the gym and pool is small

breakfast great,great location

hotel is also equipped with small fitness room and spa service

very good breakfast! location is very central, and the staffs were friendly and helpful

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as are the large rooms (with lovely views

location, kitchen/laundry-room/gym-room/seminar-rooms

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

location, kitchen/laundry-room/gym-room/seminar-rooms