had a pool but it was closed as autumn time

rooms are very spacious, great sitting room located overlooking pool and mesmerising views of the mountains

is a super nice hotel with a great pool

there is a small swimming pool (was not in use yet, as it was the beginning of april) and it has a terrace with with resting

pool was a real bonus

nice bar with good breakfast,nice place and all perfect

bar attached

plus very very tasty food and drinks at the hotel bar and restaurant

the fast wifi

breakfast could have more fresh vegetables.

room service was expensive.

clean, great outdoor pool to cool off in the midday sun, lovely breakfast selection, secure parking with plenty of space

%�^

the wifi was not great

good wifi in room and restaurant/bar

bad wifi noise from other guests locations could be better

we arrived early and they were kind enough to let us do an early check in

my kids got a kick out of watching the ants scout the room

very nice with the kids also - really big room, very clean - bathroom very clean - big pool on the 3rd floor with a

strong wifi throughout

very nice with the kids also - really big room, very clean - bathroom very clean - big pool on the 3rd floor with a

the only thing, the wifi was a weak in the room - we could still use it, it was just slow.

luxurious, massive room big comfy bed spa bath to die for

there weren't enough staff at the bar - one barman covered two bars and the terrace

the spa could be free of charge for the hotel guests.

large, new and smart appearance and bar overlooking the swimming pool

bars, room service)

tv didn’t work and the leather couch was falling apart and we had to keep the kids away from the peeling

there is a coffee bar open all day at the hotel

restaurant and bar menu rather average, but service good

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

location for our visit to the alhambra, bonus of a staffed bar throughout the day, with drinks and snacks, and good seating area at front of

the spa was open and i was invited to use this

great breakfast buffet, nice intimate gym.

the bar & meals avails there were very good

pleasant bar area with access to outdoor pool and very friendly staff

good coffee at the bar in the morning (albeit late opening)

excellent staff fromhousekeeping to breakfast staff to room service to front desk

i loved the parking service, kids loved the roof top pool

were a few insects and tree debris in the pool that could have been netted out more frequently, nowhere to place bottles/soap etc in the

nothing in particular. wifi reception was poor.

the room service bookings go through to the waiters mobile phones and it was annoying to hear these

into the bath, which is a bit high, would be facilitated by installing a grip bar to help prevent slipping

the first night, we ordered food from room service

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

location. staff assistance. early check in

location and facility treated really well by staff in facility and bar and restaurant staff was so helpful in arranging tours answering questions etc they went out of

good pool facilities and very clean water

gym is old and full of old and damaged equipment

the wifi connection wasn't very good

have had the poolside bar open

with a nice bar there too

breakfast could have been better for the amount paid

when i switched on toilet light, it will wake up kids who are still sleeping so i used iphone flash

od) was excellent

lovely staff service in the terrace bar and restaurant

wifi has not been working properly the first night

great breakfast

breakfast was delicious

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even bicycle rentals are 10 minutes walking

beautiful courtyard during the day maybe some tables and chairs not something i didn't like but a bar would be a good addition to the

the gymn was nice

the water in the pool was too cold, especially for kids.

qubba bar excellent for night cap and more

also there is a pool but we didn't use it

beautiful room. great breakfast. very stylish decor throughout.

we ordered a room service and the food was not so good for the price.

i wasn't sure if we could use the fitness/ sauna facilities so just a little info about their availability and opening times would be

the bar with the tapas is a fantastic place to relax with a drink and the tapas is always top quality

equented by famed writer garcia lorca) and across the street from the iconic ysla

first they gave me corner room on the second floor and wifi was not working

bar should stay open later than 10 pm, i was shocked to find closed at 10

the wifi basically didn t work in the room

wifi spotty

no bar but not a big issue.

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

can hear everything what is going on in the room next to mine), no room service, no fridge in the room

good wifi, we managed to work a bit

good location, very clean and quiet room with nice street view. good wifi

wifi didn t work for us on any devices we tried sadly.

for 5 min, no sound proofing

location great. wifi worked well.

we loved the terrace bar overlooking the alhambra

the hotel also sets itself apart with an on-site cafe, restaurant, breakfast buffet room, gym, and library

good to have a safe and also had some laundry done

room was on the roof top bar side so a bit loud. suggest a street side room

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

it was nice to have a laundry service -very reasonable price

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

spiral staircase upstairs room for kids

our kids enjoyed a lot for staying in an old style palace and having a doublex room

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

loved the large bathroom with spa bath.

hotel well located and had all the facilities: bar and restaurant.

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

the jacuzzi/spa bath was amazing

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

was possible to hear the neighbours with kids talking and shouting in our first night

the bar on top floor is cool and the staff there excellent

bar and pool (pool is only 90cm deep) perfect for relaxing in the sun

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

the wifi did work at the gym on the top floor

i tried breakfast, great varieties of everything (eggs, meats, breads, fruit, drinks) it has gym and pool on the roof with bar and dining

the gym was well equipped and the rooftop pool was a great addition as well

gym got all the equipment for a basic but full work out

didn't end up using the gym or rooftop po but saw them both

not bad at all but just could do with a few more loungers at the pool.

wifi signal wasn't great in my room, the signal would drop

the wifi was weak

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

we ate in the bar restaurant which was lovely and the special dishes were very well priced

wifi was very fast

wifi shows we are connected but we are unable to send photos or upload to social media from any

also as we travelled in winter the spa bath was amazing

wifi did not work the first few minutes when i arrived, but later was

plenty of bars and restaurants in the vicinity

biggest problem - wifi was very spotty throughout the hotel

the excellent breakfast is served in a medieval basement crypt

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the location is perfect for seeing granada

the breakfast buffet had a great assortment of foods

the tv did not have international news in english but as the wifi was good i used my laptop instead

location , staff and breakfast

for apology from hotel they give us possibility to stay in hotel at the swimming pool 2 hours more than it was checkout

make sure you use that rooftop pool.

the pool and the view amazing!

gym and pool were clean and welcoming but small

small nice pool on the roof with the view of granada

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

access to rooftop bar for premium customers only

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

great bar staff as well

good breakfast

there were also a group of college kids at breakfast on the first day

special mention to juan whose service in the coffee bar was so friendly

helpful friendly staff and breakfast. free gym.

booked this hotel because it had a pool

we walked into the centre and also to the parque de ciencias good facilites, my wife and kids enjoyed relaxing in the spa

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

breakfast was very nice but the best part of the hotel was kathy who checked us in, she was so nice

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

r small fee)

appreciated the mini-fridge, elevator and able to have prompt laundry service

breakfast had a nice selection

warning - the spa (pool, sauna and hot tub

the lounge and bar is fabulous

gym should add some fans and mats

nice spa with a hot tub, sauna and pool

gym was tiny and dark, not a place you actually want to spend time

the laundry service that we desperately needed wasn't working

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

the bar closed early so we used local bars

has in the room nespresso, and a mini bar (so you have a little fridge)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

super clean and beautiful rooms, lobby, and bar area

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

shame that the spa costs extra...

the rooms are lovely, spacious and so comfortable

the place was great, the spa awesome and the staff was super friendly

staff, location and the spa was incredible

vibe location bar on roof overlooking fantastic views

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in spain

the wifi seemed slow but only a minor issue.

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

wonderful staff, great bar downstairs and excellent location

location, wifi, cleanliness, leaniancy with checkout, communication.

the hotel was clean and we had free wifi

the add was saying that we can have a room service and also breakfast, but in the morning they said that the bar and the kitchen are

clean, comfy room with great wifi and a fridge

good wifi reception

it had a tv and wifi

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge in the

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

excellent wifi

wifi was strong

friendly service & early check in

welcome from the front desk great of them to park your car and a nice little tape’s bar right next to the hotel

location and breakfast are amazing

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym was fine got a few

our main reason for choosing this location was because they are one of the few hotels with a pool that is open in october (most hotels close their pools for a few months) with the heat it was

staff were super (roberto in reception and oscar in the bar were both brilliant help to us, as first time visitors to the

bad wifi and clunky room keys

weak wifi

spa is very nice

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was top notch

the spa was amazing

very friendly staff and excellent breakfast as well

breakfast was reasonable and worth the value

breakfast very tasty and varied

location , room, laundry service . staff

breakfast was good but could have had a few more fresh items

bar/cafe facilities on monday

wifi is not good

no coffee or tea served as room service 2

minor observation was that the room service telephone operator spoke in broken english so perhaps this could be improved for the

i did try to use room service the restaurant staff asking for 10 on top of my order for room service which i have

perfect hotel, super comfy bed and the pool area was great after hot day exploring

pool, very comfortable bed, tourist sights and town centre within walking distance, granada itself

- more parasols for shade would be nice at the swimming pool area.

very pleasant stay. great breakfast.

did not have breakfast, so cannot comment

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the historical inner

great service in the bar and restaurant particular y monica

the bar was fantastic with the best sangria we had in all of our spanish travel

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

staff without exception from reception to valet parking to room service were of very high levels of professionalism and spoke very good english

7-week spanish road trip breakfast food and service excellent lovely rooftop bar & terrance great wifi throughout valet

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating available

to add to the amazing team at the front desk, room service and the concierge when i told them i m sick and not feeling well, i was treated like

homely and clean. all the details ! excellent room service. true luxury! small and friendly

great breakfast on site - everything you could possibly want

room service

safety bar needs to be fitted in the bathroom above the bath as a safety measure when using the shower,

wifi signal was rubbish

the pet friendly bar was ideal for breakfast and tapas.

no restaurants close by. only a snack bar available

wifi was a bit hit and miss. rooms a bit dark.

the kitchen was really high quality and there was a small balcony, standing room only really, but you

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

v quiet and huge rooms with lounge kitchen bathroom and bedroom

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as are the large rooms (with lovely views

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight room

the residence has the gym, 2 kitchens where you can cook, also a patio so you can chill outside with a nice view

location, kitchen/laundry-room/gym-room/seminar-rooms

appreciated the laundry facility- so able to wash my travel clothes