pool was dirty. didnt feel comfortable in it, but the hot tub was awesome.

unfortunately the pool .. bar and fitness center was closed due to covid-19

was nice no free wifi unless u are a rewards member

the wifi only one phone can connect

kids

the convenience of the location, the full breakfast and the friendly staff.

the room was nice it was clean the staff friendly. the breakfast was delicious

removed them myself so we didn't have to wait for a fix as it was nearly our kids' bedtime

breakfast was not what was advertised

breakfast and gym

the breakfast was awesome! my kids love it. this is one of their favorite hotels.

even my kids were like wow when they enters the hotel

room service short staffed, i get it, when you called downstairs no answer i didn t receive

the breakfast!

i even traveled with kids and a pet and facilities were excellent

it was brand new , and decorated lovely, plus they had an awesome breakfast bar

friendly staff, late check out

loved the gym amenities

the pool was a little cold

also love that it have a bar and food in the same building

also they didnt clean the pool area very well

the pool was dirty

need to take care more about the swimming pool someone pooped in there and nobody clean it

bed was extremely comfortable, room was clean, staff was great, i needed a early check in and late check out and they were very accommodating

no breakfast, hotel restaurant was closed and so was the pool.

were in town briefly for a funeral, we booked two nights knowing we would require early check in tuesday and a place to crash for a few hours before we left

the laundry room was outdated and took 3 times to dry my clothes

staff very friendly the laundry lady i call her ms south carolina she's always gets the job done the cleaning are very good

of the bathroom door in 205 the housekeeper did not turn it into lost and found put it in the laundry and it was never found and this would have not have happened if i hadn't had to switch

the smell of pot as you walked to the laundry room, which was about 20 degrees warmer than the outside temperature

no fault of there’s....no pool, gym, or good breakfast...thank you corona virus

the cold breakfast instead of hot food

pool was down

was horrible, breakfast area was not clean and some of the kitchen staff were not friendly

no meat for breakfast

restaurant or bar at night

great bar and restaurant with yummy food choices

i received a $70.00 bar bll attached to my room, but i didn't use the bar at all.

the staff and the rooftop bar and pool were great. the food is good was unexpectedly good.

and gym closed

pool closing time

pool little small

i liked the breakfast carry out.

appreciate the helper in the breakfast room (middle aged caucasian man)

room was clean and very comfortable. the gym was way better than i thought.

my kids enjoyed the swimming pool.

but it would be nice if they would let you know what to expect in the grab and go breakfast just so you know if it's worth getting up for

it was clean !!!!!! the breakfast was valuable and good!

was amazinggg, the staff was friendly, the pool and gym was nice, room was spotless, loved it

i wish the gym had just a bit more to it

did not like the size of the pool

the pool was not open

thought the breakfast was included in the cost for the room

them feel right at home and interacted with them many times they want to come back they loved the pool we slept very well and always felt welcome thank you pamela room

the pool water & pool atea was was too cold

restaurant good coffee bar good hot coffee

gym section was a little bit too short

the pool area was dirty the metal grab bar on the stairs was dangerously broken, it’s an indoor pool with a layer of dirt floating on

it seemed really nice. i enjoyed the gym and pool.

we were wanting to check in early and the front desk was no help in even seeing if a room was available although we were coming

room was not cleaned, we was placed on a floor with a kids basketball team, you could hear the people in the room next too you and the vent next to the

breakfast room service

for room service to have them clean my room since i was staying there they said all we can do was give

indoor pool. complementary cupcakes for the kids. fun square with water fountains.

gym

indoor pool was extremely cold and non of the machines in the gym worked

nothing really worked in the gym especially the massage chair

the breakfast was amazing and the staff is very friendly

don't eat breakfast

equipment in the gym was out of service

rooms on my floor the 3rd where grown ups were partying loudly with no respect for other guests kids running through the hall way at 3 am screaming because there were drunk adults fighting just

breakfast coffee ud83eudd5e☕ sure helped with the stay.

super clean the staff was friendly and it was very quiet at night for the kids to sleep i really really enjoyed the stay

the breakfast could have had a little more variety such as some kind of breakfast meat

fact that i payed for breakfast, but was disappointed ud83dude1e i know covid is out and such

pool could be warmer, and hot tub could be a little cleaner.

hotel was beautiful, room was huge, and pool was nice and clean

-- 2 tvs clean excellent service/staff location can walk to the fun gourmet market next door has bar and

the water in the shower went down very slow. the pool and gym was closed due renovations

pool was extremely cold

gripe is the gym and pool were closed and we didn't know until check in

price for the stay beens tho we couldnt get in the pool and hotel needs to upgrade the tv theres no netflix every other hotels has it but this

the elevator smells and the gym or work out place is dirty.

also, the pool area needed some attention

breakfast no eggs or breakfast meats like befire

the pool was clean

floor of the room was very dirty and the spa tub in my room did not work although they required an 100

the spa was broken! i was really looking forward to that

the gym was so small you couldn’t move around

easy location, pool, parking & a great buffet breakfast.

it was really clean, rooms are renovated good location and indoor pool & guest laundry.

there was no room service

they had free breakfast and indoor pool.

only negative thing was the breakfast

cool pool indoors

i also liked the fully equipped kitchen, and close proximity to the local

no indoor pool

i did not use kitchen area either except a coffee cup

kitchen area was disgusting

they allowed me an early check in when my friend wound up in the er unexpectedly

staff was very friendly. pool hot tub very nice, rooms very clean

recommendations as well as helped with service for breakfast great friendly staff the gym and pool area was kept very clean and tidy as well although we didn’t used it but still a very nice

went beyond what i expected them to do by offering late check out

the pool area need some attention but really enjoyed it

pool was a bit small. laundry was a bit expensive for the size of the machine

the friendly and informative front desk breakfast

nothing. i just wish the pool and gym could have been open…but i get why they’re not!

pool closed.....chlorine pool???

due to covid-19 restrictions pool and gym area was close

the pool was closed and ac didn’t work in the hall ways of the hotel

have a kitchenette added on their site but it's just a microwave, a mini fridge and a sink theres no stove

bed was comfy, location great, breakfast good.

wish that the pool could have been cleaner and a little warmer

also demon hosted a kids sleepover so pool area was very noisy and no adults but myself

the kids in the pool took it over during the evening

bed comfy, free coffee, amazing free breakfast, excellent location, friendly helpful staff

clean very quiet and safe love everything and the breakfast was great and also parking was

no jacuzzi and the fitness center was very small.

laundry room was a little expensive

also, parking was convenient

very clean and quiet. minimal breakfast due to covid but acceptable.

cleanliness. the pool could have been cleaner but everything else was great!

she came to our aide in the third night with the laundry facilities

the kids had fun at the pool, which was well maintained

terrible wifi coverage in the building

loved the gym

beautifully peacefully located on a golf course

it had a nice view of the golf course from our balcony

a nice little bar and restaurant right off the hotel which was really convenient

i also sat outside at the restaurant for breakfast which was also amazing and such a wonderful view

i like that it has a pool, close to hospital and many restaurants, stores, gas stations

breakfast was good…easy and fast. we appreciated all the choices!

they provided an excellent breakfast

kitchen features too less equipment for cooking.

we had to go to a dufferent hotel to go swimming because the pool wasn’t

i was pleased that there were guest laundry facilities available, but only one of the two dryers were functioning

the kitchen made her a plate of eggs when there were no options because of her dairy and gluten

was comfortable, my kids said sofa bed was ok

price, breakfast all good , cleanliness 100% , love the view of the beach area

there is a gym

i was traveling with my family and our kids and wanted room close, i asked for it when i booked well in advance, when i got there it was

was very close to my work area and it was a lot of things for kids did we were close to where the hotel

told the pool was open, second night there, the kids wanted to go swimming, got to the desk to get pool towels and were told the pool was not open

was very close to my work area and it was a lot of things for kids did we were close to where the hotel

my kids had a great time in the pool

clean and comfortable, with free parking and breakfast

no pool inside or inside spa

nothing really, just wish the pool was inside. but thats just what it is so it s cool.

the breakfast was on point, everything fresh and

comfortable bed and great hot breakfast.

had anytime to use laundry room

the gym ! i got a great work out !

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

the staff and espresso bar and gym !

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

pool was closed. kids were disappointed.

we were disappointed the pool was closed but these things happen.

they still have pool closed

the pool looked awesome but was not open

good breakfast

convenient to va beach. property had gym, indoor pool

the rooms were very spacious and comfortable! loved relaxing in the hot tub and pool!

room was spacious with a well equiped kitchen, a large seating area ,roomy bathroom and tne very best bed so far in our travels

pool was not monitored so it was taken over by a group of kids and even after complaining to staff nothing was done

dishes, the tub was broken and the pool had gross floating things in it and i didn't want my kids swimming in it

the bar and pool tables were good and the food on the bar menu was good

no gym

pool closed'we were so disappointed need to change picture on website

the smell, small gym. everything old and very small bathrooms

breakfast was very good with great fresh food selection

too much chlorine in the pool

pool

indoor pool

the breakfast was awesome ud83dudc4c

location, price, availability, breakfast

no complaints. i wished the restaurant downstairs/ bar stayed open longer.

easy to get to, good soundproofing in the rooms meant it was very quiet at night, we ordered a room service breakfast one morning and it was fine

at front desk and everywhere else we encountered

the location, room, bar and decor

convenient location, lovely bar and restaurant

beautiful time - make my visit memorable - bed was soft like sleeping on a cloud - fully stocked kitchen - kudos to you

kitchen and bedunkniwn

nice room with kitchen area. great bathroom. very clean.

bed really comfortable..bath clean and fresh... laundry free

and pots and pans for the kitchen area as well

room, the size of the room, the shower, the continental breakfast, the indoor pool and the fitness room

breakfast n/a

breakfast was delicious. place was amazing! the room layout was very nice.

staff was personable and especially the ladies in charge of serving breakfast

the breakfast and room itself were wonderful

no microwave in room, fridge was dirty and not working properly, room service was unavailable

room service wasn t time efficient and/or none existent, which was very disappointing because had

restaurants and rodeo bar located in the hotel were outstanding food and service

pool was awesome

i have had to call room service over 13 times to get one meal in 2 stays

very friendly people from the front desk to the hostess at breakfast

the kitchen was very nice had everything in it except dishes and vessels

it had a small full kitchen,desk, couch it was perfect

everything breakfast was great

breakfast service was good. kitchen staff was excellent.

i'm handicapped. during breakfast they would me my foods so i could eat in my room

well located for our travel needs and a good value. great breakfast.

i also like the fitness center

saturday morning breakfast

the only thing was the kitchen staff one particular lady was rude but otherwise love the hotel

room service food was horrible

room service was okay, but the amount of food provided was less than we expected

the in door pool and hot but was not accessible

room service and breakfast was delicious

the best part may have been the pool and the pools rooftop views of the elizabeth river

and kind staff, clean rooms with a comfortable bed, beautiful lobby and great amenities (gym, rooftop lounge, bar), and a free valet service included for parking

that i was to busy to enjoy the pool and hot tub!! also a little about having to pay to park ...

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

i really enjoyed the cleanliness of the gym

ths hot tub and pool

view of the harbor, very clean, and a good gym

good location, nice staff, clean. great gym!

the bar and restaurant

area walkable to most bars, restaurants and attractions

in was not knowledgeable of the process or just did not give me adequate information on parking, wifi, and how to use the equipment in the workout room

breakfast and the town.

beautiful property. restaurant food is delicious, the bar is well stocked and fun.

fantastic free breakfast and dinner was superb

great location, walking trails & the little town are close by, plenty of parking too

pool was clean, plenty of towels

i didnt like the point they didnt have a pool

room, excellent pool, comfortable bed, above-average breakfast, no outside traffic noise, great gym

kids hollering and running from 10 to after 12

only say that because we were booked right by some college kids that you could hear a little bit from time to time enjoy themselves - again wasn’t something

very clean, friendly staff and good breakfast

perfect location, friendly and helpful staff. clean rooms, great bar and restaurant.

but, i feel in a highly modern setup, with wifi, this should be easily accessible

room service, no dessert sold in the bar and grill on the first floor, cost of breakfast was too

no gym,bo pool,no restaurant and i requested a comp day for a future stay

looking out @ the water ,pool, gym and walking around outside & the bar