be nice if the bar had longer hours

the staff and the rooftop bar and pool were great. the food is good was unexpectedly good.

great bar and restaurant with yummy food choices

the great view, the waterfront location, the bar areas and bar staff.

advertised ammenities such as pool, bar, breakfast, gym and lounge area was not available

great place my kids love the pool area

i like how clean and comfortable it was for me and my kids.

first the kids that was running around late that night when we got in

the lobby bar and food closed at 11pm

room service took my special order for a grilled ham and cheese sandwich with fries and a soda

asked for a late check out

for clean room service for entire room , i only got towels

breakfast was fine

bar could have been open longer with a little mixed music

the pool my wife loved it

of the bathroom door in 205 the housekeeper did not turn it into lost and found put it in the laundry and it was never found and this would have not have happened if i hadn't had to switch

the laundry room was outdated and took 3 times to dry my clothes

ac filter dirty no laundry access

were in town briefly for a funeral, we booked two nights knowing we would require early check in tuesday and a place to crash for a few hours before we left

the smell of pot as you walked to the laundry room, which was about 20 degrees warmer than the outside temperature

pool area was amazing

the pool was dirty

need to take care more about the swimming pool someone pooped in there and nobody clean it

balcony out to the pool

bed was extremely comfortable, room was clean, staff was great, i needed a early check in and late check out and they were very accommodating

the gym was in terrible condition, with the temperature set at 75 f, and despite our requests to lower

didn't like that i had to pay for basic kids show channels

very clean room and nice gym...people at desk were great

didn't like that i had to pay for basic kids show channels

the gym and pool was closed due to covid-19.

people that if you have kids under 18 that they can’t be on the property or outside without a adult most people booking a

i paid alot of money for a room and living area and kitchen when i arrive at 3pm the room was ready everything was good at first and then the tv in the

the cold breakfast instead of hot food

was horrible, breakfast area was not clean and some of the kitchen staff were not friendly

i have been quarantined with these kids since school let out i paid a babysitter only to have a bad

breakfast needs to include more. pancakes, potatoes. the bagels were stale.

breakfast was the best ever. the people were the friendlest.

a room and once we arrived the guy from the phone call i spoke to guaranteed a early check in but when we arrived a lady told me there was nothing and i couldn’t check in early

not a place for kids or family

the ease at which we were able to check in and get a late check out

for example, my 12 yr old child was leaving the pool area at approximately 9pm, headed to our room, and this staff member scolded my son about

the pool was not heated and was cold.

everything was great. friendly staff, clean rooms, delicious breakfast. quiet. easy parking.

great breakfast

the breakfast was perfect

pool little small

breakfast was wonderful, only thing l would have liked different was they had sausage gravy with

appreciate the helper in the breakfast room (middle aged caucasian man)

breakfast was good and location was good.

although i didn't use the gym or pool this time, love their availability

loved the heated indoor pool as well as the lounge area

very clean hotel with amazingly helpful staff. it also had a great big heated pool.

the attached restaurant burger theory. bar service is slow and ignored us.

that everyone was friendly and had a restaurant and pool

a great room and no noise even though it was a weekend pool with great but needs staff to keep up

equipment in the gym was not working. no jacuzzi. breakfast should have been better

used the gym which was limited, but was good enough for what i needed for the weekend

absolutely loved the gym, the breakfast, and the comfort of the bad

breakfast and gym

indoor pool was extremely cold and non of the machines in the gym worked

pool and gym were closed

let my children stay in the pool after they closed since we checked in late

proximity to the gym. location for places to eat.

also, the pool area needed some attention

the fact that the pool is closed even though it was indoor but i understand that might be due to the virus at the

gym was not impressive - just a few treadmills and free weights

room was not cleaned, we was placed on a floor with a kids basketball team, you could hear the people in the room next too you and the vent next to the

gentleman at the front desk was very nice and moved our room but, our new room was next to some kids parting in their room

whole reason my my family chose the hotel was for the kids to use the indoor pool

only if you have a gym or pool give one or another for the guests

laundry

breakfast is suppose to stay inside room everyone doesn't like to sit and eat in a small room with

breakfast coffee ud83eudd5e☕ sure helped with the stay.

other than that the front desk and laundry attendants were very friendly

nice clean rooms. convenient location. breakfast. friendly staff.

first smelled of cigarette smoke--even though ads said completely non smoking hotel couldn't use pool and was not

i did not use kitchen area either except a coffee cup

very friendly staff, close to many attractions and very nice (but small) pool.

i used the fitness room a few times and was glad that it was there

they allowed me an early check in when my friend wound up in the er unexpectedly

free airport shuttle but book in my advance

staff was very friendly. pool hot tub very nice, rooms very clean

the gym was well equipped.

pool was too small

went beyond what i expected them to do by offering late check out

it was really clean, rooms are renovated good location and indoor pool & guest laundry.

the room service cleaned my 2nd room nicely

it was nothing that i didnt like besides the breakfast could have been a little beter

couldn't take a hot shower, the water never got hot. wifi wouldn't connect to my laptop.

lights were not working in the gym

clean very quiet and safe love everything and the breakfast was great and also parking was

friendly front desk - comfortable beds - close to restaurants- great value - a lot of parking - i could go on and on - we will be staying again

the fitness room was also open, which was fantastic

pool seemed adequate but i didn t go swimming

no jacuzzi and the fitness center was very small.

also, the breakfast was solid / adequate with hot and cold items, and you will not leave feeling you need to

breakfast was not laid out well and very crowded. laundry was closed (i think for construction).

favorite thing was we had our own private bedroom ud83dude01 while the kids enjoyed the main space and we loved it was right on the

got a room with 2 double beds with kitchen (would be useful if we stayed longer, especially with kids)

busy, and i totally understand that, but i had a room where the pool was right by the window and kids were obnoxiously loud at some points

loved the gym

we had breakfast at the nest and it was delicious and an excellent value

beautifully peacefully located on a golf course

was an unexpected pleasant, i didn't realize i had booked a room on a golf course

i also sat outside at the restaurant for breakfast which was also amazing and such a wonderful view

wifi signal was weak

she came to our aide in the third night with the laundry facilities

the parking is easily accessible and close to the motel entrance

our room and bathroom were sparkling clean! people were friendly and parking was close enough.

they take dogs up to 70 lbs, and the pet fee is extremely reasonable

i like that it has a pool, close to hospital and many restaurants, stores, gas stations

breakfast was good…easy and fast. we appreciated all the choices!

breakfast is to go during the week but a good variety to choose from

everyone was extremely nice except for the breakfast ladies

kitchen in the suite was dirty

pool

the variety of items for breakfast..eggs were delicious

there are only 4 handicapped parking spaces that i saw, and for a hotel that size, it doesn't seem like enough

parking was limited if you came in later, and had to park in the back with limited lighting.

parking was not good. small bathroom and shower.

breakfast was great. staff was great. i m

breakfast and pool.

was very close to my work area and it was a lot of things for kids did we were close to where the hotel

the kitchen in the rooms

when i stayed there before we could make our own waffles and having eggs and sausage for breakfast

the pool the staff

the staff and espresso bar and gym !

yes the kids and the sink were dirty

lady at the front desk was so nice and helpful and and also the lady at the bar was helpful and her drinks was

room and bathroom were beautiful so clean the staff was so nice and my kids enjoyed the pool

wish that the pool could have been cleaner and a little warmer

in the pool area there were cracks and loose tile

breakfast

room was not what i expected need a sofa traveling with kids

it was close to my college kids. but it s over priced. very much so.

breakfast staff on 10/19 was not very pleasant, staff on 10/18 was very pleasant and smiling.

the room was clean and the bed was comfortable. i loved the breakfast included.

though we were exploring and found an excellent nearby place for breakfast, it would have been great to have breakfast available(not bistro style)

the breakfast bowl was very good

don’t know if my promise of complimentary breakfast is the responsibility of the property but my level of travel through “booking” gives

indoor pool

everything! breakfast, staff, pool, location

the breakfast is pretty good as

everything was excellent and the breakfast was really good

friendly staff, clean hotel, nice breakfast was well stocked.

pool was dirty

i was uncomfortable on first floor - near fitness center and pool but no problems

the pool and the hot tub. it was nice and quiet, and calm.

pool was extremely cold

restaurant and bar are closed

breakfast was continental but has enough to choose from for breakfast

breakfast bar

room is too small, hard to move around. breakfast is just ok.

knowing i would arrive very late, through booking

even though breakfast was small, there was still plenty enough options to please my four picky eaters

the spa tub and comfy bed

we checked in we were given a king suite room, even though we payed for a king suite with a spa bath

that top golf was 20 minutes away and we had the chance to have a fun time there.

did not like how my partner and i booked a room with a spa bath tub in booking

indoor pool & the gym was closed for renovations

location, good breakfast space for kids and had options for the entire family without having to cook in the room

booked this hotel for the pool for the kids and hot tub for the parents

i paid full price and the pool and spa was closed

beautiful hotel in great location. kids loved the indoor pool.

the pool and hot tub was closed

breakfast was very good with great fresh food selection

the gym was really sad

restaurant was just a weird experience, bar staff should know beer brands, should have someone who will seat you, should not have to wander

having access to the pool, gym and a bar was nice.

loved how big and clean the pool was!

those who like a gym it's a decent gym

the whirl pool, regular pool and free breakfast are a great plus

nothing. i just wish the pool and gym could have been open…but i get why they’re not!

nothing in the gym worked like it should.

the breakfast wasn’t good.

the location, room, bar and decor

spacious rooms and bathroom, and yummy room service. the guest service as also superb!

the gym was great, and open!!

amanda behind the bar was an absolute legend.

no complaints. i wished the restaurant downstairs/ bar stayed open longer.

at 28 minutes she was hollering my time was up even though me and my kids were already out and drying off

poor driveway and parking set up. very, very limited gym equipment

the gym is 24 hours, the pool is from 10am-8pm, there is a tennis court, pool table, lounge areas, a

room service after the second day and we had booked the suite with living room area since we had kids with us

everything was amazing but breakfast could have a little bit more options

limited room service

pool was awesome

room service stops too early on weekends

loved the pool

ordered room service and they food was burnt

the fitness center was great

airport shuttle service was great

didn't like the congregating of guest in the lobby, adjacent to the bar area

the staff needs to communicate more about covid 19 rules no room service but if you are clean that s not a issue we had to put towels outside of the room by

shuttle service was great as well

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

i liked the idea that they had an indoor pool and hot tub.

hotel bar was disappointing with the food and beverage options

i should've been told the pool was closed before i checked in and the fire pit wasn't working

there is a bar offering some easy meals

the pool area had a great view over the river and we would escape there to read and drink morning

location, gym

courtesy of staff, quality of food through room service, view of river.

good location in downtown norfolk. decent sized gym with good stations & free weights.

kids (ages 11 & 13) were not too happy with it

tdoir) restaurant was good

quicker way to sign into the wifi

staff, warm cookies, business center is convenient, wifi, comfortable pool, it's pet friendly and it's located near major highways, the airport, an

we got tired of waiting and almost missed the shuttle waiting

i requested no room service, but someone accessed my room anyway

wifi connection interrupted almost every streaming service

good location, nice staff, clean. great gym!

pool facility needs work

self parking was too far from hotel. no notice of pool closing. elevator issues

great view; very nice room; gym was good.

the pool

gym was not a gym

the only thing was that the pool wasn’t open and my kids was disappointed by that and the breakfast was ok

heated pool, no bacon lol

need weights in gym

was delayed and arrived at 2 in the morning staff was so friendly and ask if i would need a late check out so i could rest more due to the fact of the unexpected late arrival

room was spacious nice and clean, love the gym area and pool

they have pool, and small gym

clean, newly remodeled, good breakfast bar. friendly, courteous staff. laundry room, gym, pool.

breakfast served in bag

a nice hotel staff was great breakfast was lovely close to everything had a kitchen bed was

it had a small full kitchen,desk, couch it was perfect

everything breakfast was great

the breakfast was disappointing but there are many restaurants close

breakfast was very good