the location, room, bar and decor

amanda behind the bar was an absolute legend.

late check out, appliances, cleanliness, smart tvs, location, discount parking,

elevator, delivering room service), were incredibly friendly and helpful

at front desk and everywhere else we encountered

room service stops too early on weekends

room service wasn t time efficient and/or none existent, which was very disappointing because had

small gym and pool available room was large and well equipped

restaurants and rodeo bar located in the hotel were outstanding food and service

lounges, bars,pool, food, air conditioning and beautiful views

the room also smelled heavily of smoke i couldn't get any of the remotes to work in the gym

honestly missed having a free breakfast ... bistro is ok loved having bar on site ..

hotel bar was disappointing with the food and beverage options

the bar implemented excellent services

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

no microwave in the rooms wifi could be better (only 2 with 3 people in room, none at pool even after making request) and lack of information (wifi, nearby food and activities, no menu/price list for in house restaurant) $13 for overnight (-)did not like that the bathroom floors were dirty, they did not have secure wifi so i could not work from my government computer, the breakfast and the parking was not free, (-)poor wifi , quite a lot of noise

breakfast buffet was great & restraint was great including room service

location, gym

oking.com) advertised

courtesy of staff, quality of food through room service, view of river.

breakfast was great this my third time will return in july good communication good service gym and

pool was not monitored so it was taken over by a group of kids and even after complaining to staff nothing was done

location, good breakfast space for kids and had options for the entire family without having to cook in the room

the pool an hot tub were just enough for the kids (ages 3 &

not much- other than it was close to my conference site and the zoo for the kids.

the bar and restaurant

had to call the room service staff to do it

wifi was not free .

the drain in the bath tub was not working well so the water pooled a lot while showering.

good location, nice staff, clean. great gym!

of their way to accommodate me location to events grocery store/restaurants great right downtown pool right in

no breakfast that we were aware of

didn't like that the pool closes at 7pm!! why so early?!

no gym

bar restaurant was good, but only open 4-10pm

live entertainment at the bar was amazing

early check in was not a problem

that i had to come down stairs to pick up my room service

no wifi service parking charge and unfriendly staff

never made it to the pool area but the pictures were another reason why i chose the renaissance lakefront hotel

a nice hotel staff was great breakfast was lovely close to everything had a kitchen bed was

the kitchen did not have vessels and dishes though there was a oven microwave the cooking range

very friendly people from the front desk to the hostess at breakfast

location near the old town. comfort. clean. staff, especially the lady at the breakfast.

everything was great except the sofa and kitchen chairs should be replaced.

best free breakfast we've had at any hotel

i feel rates take advantage of parents visiting their kids

you have healthy delicious choices for breakfast which make the start to busy day that much better

room was not what i expected need a sofa traveling with kids

this hotel is very clean and the staff are friendly, the breakfast is good!!

accommodations were great with kitchen.

pm and we wouldnt have a place to go after the 11:00 check out, so we decided to try requesting late check out the night before and they made it happen

access to a gym and it's conveniently located near shopping

room suite with king bed, work space and kitchen

the rooms are nice and clean, there's free laundry machines and a gym

it was a water bug in the pool but the pool area has alot of water so it make sense.

very hot in the pool area and very loud. not very many pool towels. had to share with the kids.

the pool was not open due to covid and the 5th floor vending machines was broken

doors locked after 11pm (i think) great breakfast options

nice room clean comfortable bed swimming pool and gym very nice bathroom

gym was a bit too small to train in.

was my first time being here at this hotel , the breakfast was above amazing and the lady ms

service was great. breakfast also freat

breakfast and pool are were nice

pool area -not inviting

they also have several different entrances which is convenient based on parking

i requested no room service, but someone accessed my room anyway

gym / pool area was under renovation and this was not disclosed during the online booking process

loved the great restaurant on premises. also, the shuttle service starting at 4am.

also, the wifi signal in the hotel wasn't very strong

no food available

pool still closed

i really enjoyed the onsite bar and restaurant

unfortunately the room service was unavailable do to the pandemic, which is understandable

the swimming pool was out of order

we enjoyed the heated swimming pool with our 4 years old daughter

there it would’ve been nice to have had cereal options for the kids

miguel and the the other lady in the kitchen assisted us in giving us gloves and a trash bag to help us find it

front desk very friendly and amenities like gym and pool were impeccable

i like how living room and kitchen was spacious and how nice and clean it was

staff was fantastic and the shuttle drivers were very professional

the staff made sure that even though the kitchen was closed we were able to

heather was helpful because she called the shuttle for me

heated pool, no bacon lol

the staff was friendly, breakfast was good, hotel is clean

bar/restaurant was disappointing the bartender gave us check before we finished our food and drinks

the pool was great! beds were comfortable. room was quiet.

very good parking area

the pool and exercise room was a plus

sounded like 10 kids having a free-for-all

the room breakfast

i didn't like that the pool and gym was not open . that there was no breakfast.

grab and go breakfast. gym sign up availabilty

the deposit and late check out. the room was also extra clean!

the breakfast could be a little better

i loved the kitchenette and microwave made it very easy to make our children meals in the hotel

cleanliness/breakfast/kitchen

the breakfasts were nice and everyone was

breakfast was dismally provided, person running breakfast does not take pride in her job as much as

fountain machine at meals 3 days out the week is an evening social with free food and wine free laundry although it’s suspect pool and hot tub but sometimes not open

breakfast included. good value

the rooms for this hotel were 4 star worthy. i was surprised to find a full kitchen as well.

kitchen

also there was a gym at the facility ,for of course a small fee

it was perfect and even had a full-size refrigerator with a stove, kitchen area, and a nice sized closet

the attitude of whoever came to help me with the spa tub.

not available early to swim without kids

very quiet and it's convenient to everything. the pool and jacuzzi was awesome.

i didn’t have breakfast

that’s they ha a pool and gym

also acknowled that kids leave door open

had a gym with weights and outdoor pool but it was raining so we did not use pool.

laundry machines were nice

friendly, accommodating staff clean, well maintained room convenient and affordable laundry facilities good

i felt breakfast should be extended due to veterans holiday. some people slept late!!!!

breakfast was ok, laundry area ok, front desk area good, dining area ok

the kids loved the indoor pool

everything the desk clerk, the hotel location, breakfast room bed price

checked out on a sunday and the pool isnt open til noon

breakfast quality did not reflect the hotel stay

the pool the kids enjoyed a little too much chlorine

location, laundry services and price

facility amenities such as pool or guest laundry were not used

restaurant and bar are a plus ud83dudc4d

it was clean and the bar was great too. the room was very clean and worked for me

and also the pool

restaurant bar pool

late check out is always a plus.

parking

hallways had trash all on the floor, room service couldn't bring me towels when i needed them and said they were too busy

pool no breakfast fitness room closed with no notification on the web

also i would get lucky n get a parking spot right by the side entrance and couldn't get in

the knowledgeable front desk staff. they also allowed a early check in.

laundry room needs a severe scrub and wipe, as does the

let them clean the pool, my kids keep falling and the surrounding of the pool needs a clean

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

laundry and trash from room cleaning all over the hallways

picked this hotel largely for the still-advertised airport shuttle, but it’s not available due to covid

the gym is nothing like the pictures and it was just overall a bad experience

ac in lobby broke. gym broke/closed. room could use with more thorough cleaning.

the pool area was okay i love the fact that it had a laundry room

bed was good, staff except bar area were good. would stay again.

had a bar that served food and drinks. great sized room with comfortable beds.

it is very clean, spacious, and bigger beds. breakfast is nice and war.

the kitchen was the star of the show, full size refrigerator, silverware, paper towels, dishwasher, etc

customer service & breakfast

staff were very accomodating with early check in. really appreciated their helpfulness.

kitchenette was a good size & had everything we needed for light cooking

the hot breakfast was very filling. there was a pool and gym.

breakfast was enough until u get what you really want

breakfast was great

the room was spacious and the kitchenette was helpful

some of the breakfast.

the staff was friendly especially the dinning room staff. th e breakfast was awesome.

breakfast could be better

the time we walked in,staff was helpful and friendly, breakfast was amazing,pool was a big hit for my family,thank you so much

didn't like that since i stayed during the week my kids were not able to get waffles

late check out is great

covid-19 stopped breakfast from being served during my stay this time.

breakfast could be better

rooms, breakfast, quiet and peaceful environment feel secure

able to control thermostat. great breakfast. comfortable bed.

breakfast

we did not eat breakfast

location because we both work in the area it was last minute & the room was still very clean breakfast was good & staff was nice &

pool was great and staff gave great recommendations!

i didnt like the breakfast but thats not a big issue im a picky eater

was not satisfied with the breakfast.

with a micro fridge and a small desk and bar area which would be perfect for a microwave area

wet floors from the pool.

the heated pool was wonderful and the bouncy balls that the kids can play with in the pool were so much fun

there was quite a bit of noise from the people upstairs (i think kids were jumping off the bed)

kids loved the pool

the room was beautiful and the breakfast was amazing

low noise from above. excellent breakfast selection, hot and plenty for everyone.

breakfast was good. enjoyed making use of the self-serve waffle-maker.

pool is very small.

pool was closed due to covid-19

did not like the parking situation

the staff, the restaurant and room service were polite and quick

lobby with a great bar area, restaurant and a nice pool

room was clean with room service available daily

the fact that we were told our room was to face pool. but didnt

pool clean breakfast

wish the pool was open. many hotels allow you to scheduled swimming times.

only person that was hateful was the shuttle bus driver

everything pool was open breakfast was okay and staff was very friendly

airport shuttle for early flight. welcoming staff very comfortable bed with good pillows!

breakfast was very good. staff was friendly.

preferred a better breakfast. we have been to other hampton inn suites with better breakfast

the room was beautiful and the breakfast waa a delight

stayed two days and breakfast was delicious both days

the heated pool was really heated and was at a good temperature

the pool area was very relaxing and comforting to sit around as well as the seating area when i would

pool was great

the bathroom and the pool outside looked newly renovated

location, nice little bar and bistro

pool was very refreshing

no breakfast only coffee

no wifi

wifi was an absolute joke

i didn't like is they offered online breakfast in the morning and there was no breakfast just

poor wifi poor lighting poor location

the rooms were clean the room service was fast and the food was awesome

comfortable beds, tv, wifi, great

wish the beach wasnt so busy, i couldn't find any available parking because of the events going on, so we has to turn around and go back to the inn

we were able to borrow a microwave for my kids food and

the parking is a bit complicated.

see my kids from the room in the pool

it was hot that night with my kids

the best place to stay with kids

the staffs kids were splashing everyone in the pool about 8

towels so had to wait for them to finish washing staff was friendly but the hotel was poor loud kids a few gun shot sounds and lots of

the room was very clean n neat. loved the pool and hot tub.

indoor pool & the gym was closed for renovations

floor of the room was very dirty and the spa tub in my room did not work although they required an 100

the spa was broken! i was really looking forward to that

the sheets should be white and like they came from the laundry

ocean front, gym, free breakfast, close to grocery store. the room was a suite, lots of space.

laundry on site, gym and breakfast is included and also on site

i love the fact that the kitchen table was replaced, but i don't like the folding table

the room had a kitchen and it was clean

great family place for kids

you like to prepare your own meals when traveling, then this place rocks -- each room has a full kitchen (2

the kitchen was good size

i absolutely loved the little kitchen area

laundry facilities were awesome

hospitality, free laundry, gym

they had a good breakfast, something to get you going

breakfast was continental but has enough to choose from for breakfast

our room was very comfortable and the breakfast was great

cleanliness and free breakfast facility.

breakfast bar

saturday morning breakfast

the breakfast items were good and plentiful, especially for

warm shower, floors were all loose, water coming out of kitchenette area, breakfast was stale cold and not good, coffee was luke warm

i'm handicapped. during breakfast they would me my foods so i could eat in my room

the breakfast area was way to full, and it would've been better if we had a schedule time for breakfast

the fitness room smelled of mildew and something like urine, i ended up not using the fitness room for

breakfast n/a

we appreciated the early check in with no problems after traveling so far

fitness room was small as well and only 2 of the 3 machines were working

the breakfast was great along with all the staff

thought the breakfast was included in the cost for the room

room was large enough for all four of us to enjoy being in it together and the property and pool was clean

the breakfast bowl was very good

the pool water & pool atea was was too cold

pool

we paid for some amenities such as the bar and pool, and they were not available.

the entire stay loved the pool perfect temperature loved the hot tub

coffee bar in lobby would be nice to have open 24 hours

pool was extremely cold

we paid for some amenities such as the bar and pool, and they were not available.

the cleanliness of the facility and our room. the gym and the breakfast that was included.

even the bagged breakfast was excellent

there was no laundry service.

location,breakfast and gym was adequate.

only part about our stay was the light skinned girl in the kitchen

we ordered from room service was just ok

expense of room service

size of pool-was not that big so full of children splashing around-no where to swim.

pay for wifi

comfortability, tv with streaming services, responsive room service with new sheets, location,