good parking

the wholesome northumbrian breakfast more that sets one up for exercise in the amazing northumbrian countryside

breakfast and location they met our expectations and also the service was excellent as the rest.

breakfast, service, staff, cleanliness and food were all excellent

setting, friendly staff nothing to much trouble, bar service, evening meal and breakfast where all outstanding

told in advance that the restaurant

lf, spa, pool etc)

pool and spa facilities good but gym very small and limited equipment

car parking could be better lit as it was tricky to see from car to hotel entrance when arriving in

enjoyed the pool and the grounds

downside for us with it being a pub, our room was over the bar kitchen and restaurant so was quite noisy

breakfast was excellent and excellent choices available

comfortable beds, good hot shower, excellent breakfast

good parking

bedroom cottage with bathroom, lounge, kitchen & bathroom)

the wifi didn t work in our room.

met up with our sons family and our daughter and her boyfriend came and is 2 kids we had a lovely meal and drinks which i paid for of course lol

wifi was a little weak in the evenings and dropped a lot

met up with our sons family and our daughter and her boyfriend came and is 2 kids we had a lovely meal and drinks which i paid for of course lol

didn't know at the time of booking the had a spa or i'd have had a massage, great parking, could see bike from window and was relaxed from start

as i live a distance away it is ideal to stay the night before when you have an early check in the next morning

as other hotels at this location but it’s excellent value fir money for a short stay before an early check in

coffee machine in bar not working.

there is a good bar reasonably priced with offers on drinks on certain

paid for an early check in as we arrived on an early flight

was fantastic with gym facilities

excellent breakfast, nice playroom for kids.

staff very helpful.food excellent.good deal as kids eat free

breakfast was excellent except for the coffee machines

the pool was great, we had an hours slot each day which was plenty for our 2 young kids

convenient to airport/ late check out/ friendly reception staff/ all amenities included.

comfortable bed with room service. easy access to car hire and airport. parking on site

99 gbp/ night i expect soundproof doors

had a lovely afternoon in the bar and then the italian for tea. wake up call too.

breakfast was excellent and well recommended with your stay

we enjoyed breakfast in the morning in the room, had 2 rounds on the driving range and really relaxed in the

think the bar prices are a touch expensive

desmond, a real gentleman who arranged the parking of our car and bags to the room

the coffee at breakfast was poor quality

the only problem we had was the wifi signal was pretty poor

staff were great & breakfast was the biggest ever

following covid19 restrictions the bar was closed and empty at 10pm

location with restaurant and bar on site with good range of meals and beverages to enjoy, easy check-in, friendly staff and dog

breakfast was lovely

good bar meal and later live music in the bar

great food, rooms and staff were excellent, good beer garden and outside bar as well

arrival we checked in at the bar with people standing around us - would have been good to have been taken into lounge to check

very central location with lovely bar and lounge

lovely bar with good food. the rooms were spacious.

great town great staff always make you feel welcome, locals make you feel like you belong, great bar and lovely real

the food available in the bar was

cosy bar and restaurant. food was fab. the owners and staff were lovely. instantly felt at home.

the full english breakfast was substantial, well cooked and very tasty, served with a bright smile by jo

welcoming, friendly, helpful staff, nice bar with a bit of a buzz, good beer, good food, imaginative menu, gorgeous characterful room with a

nice cosy room great breakfast and staff really attentive and helpful

friendly helpful staff and a great breakfast

had to ask the wifi password. would have been good to have that info in the room.

tv signal and wifi in one of the rooms was fine, but in the other

beautiful views, plenty of character and ample parking

location, room, ambience, garden, parking, staff and definitely food!

walk down to rooms from reception past the laundry and kitchen isn't very nice and quite a few smells of cooking and chemicals

had a meal in the bar as restaurant was closed and the service was a bit on slow side

there was nothing open much when we arrived no kids menus for food either

swimming pool juzzie gym etc nice staff

exceptionally clean, good temperature, nicely decorated, comfy beds, room service available, pool facilities really

no vending machines to grab a can of coke or a bar of chocolate.

lovely staff, fantastic for kids (pool, xbox, activity packs) great room, comfy beds, toby carvery literally a minute walk away

was amazing especially chelsea in the bar who was extremely polite, friendly and professional

affordable yet like 4 stars. there's kids area with variety of toys and books.

breakfast was

was outstanding with great atmosphere although outside city centre , easy access from a1 , free parking , bus stop outside and only 10 minute walk from regent metro station , so extremely easy to

super modern clean and comfortable hotel.nice pub/restaurant.great staff easy ample parking

restaurant and bar are within walking distance as they are part of the hotel and makes life easier

easy to get to, parking for the car, quick bus ride to city centre, nice bar for a few beers and an excellent

great location with great transport links nearby, and plenty of parking if you bring your car

to check in earlier than planned with no issue, breakfast was freshly cooked to order, plenty of parking and easy access from the

on one lever the amazing italian restaurant next door, room service

family room lots of free parking has an italian restaurant on site with seating outside has a rear garden area to relax

plenty of parking too

staff - check in was very easy clean white bedding and nice welcoming room late check in and late check out breakfast was

excellent, grounds lovely, river walk in grounds superb, room clean and spacious with mini bar and coffee maker, big bath with

they had breakfast there twice and dinner the first night

the location, parking, comfort and overall quality and high standards

couldn't get through to room service.

staff were lovely. room service was great quality. lovely hotel

the freedom to go to local restaurants or leave to shop freely, i was told at check in there was room service and breakfast available but when i asked reception about this i was then told they

parking was tricky but as it was a sunday, it wasnt an issue

no real room service

very clean and well laid out and the kids had separate single beds

we managed to get a parking spot but there are only 3 parking spaces outside of the

parking was a little difficult an the top floor was a little too warm

great location, friendly reception, perfect parking

i even had bottled water and an iron & ironing board and free wifi

parking and access, great location for getting into town and great value for money

also free parking and good wifi

hotel and free parking too cracking geordie breakfast also well appointed rooms lovely

staff went above and beyond to help with parking when i struggled

welcome by claire on arrival and given early check in which was super as unexpected as only went to park car before heading out for the

had a pizza and pigs in blankets for room service and i can honestly say they were absolutely descusting

room was dated also looking on to main road with lots of bars , so noisey until after 11:30 with kids not

carparking free. free wifi friendly helpful staff.

good location... very clean, friendly staff, lovely bar area

staff was really friendly, the room service was excellent - super fast and cheap

the bar the food and the staff.

the free breakfast and the free parking in an area where there is none

great bar and food.

we ate in the bar for our evening meal - my other half had the steak of the day and said it was one of the best

great room - lovely breakfast ,very friendly staff. super service.

food in the evening and breakfast were very good

kippers and guinness for breakfast saturday night singer

group of people came in with guns which obviously was for the sport shooting but made us and my kids feel uncomfortable and then straight after a big coach of drunk people got off and a man

enough to move room , on the saturday night while mum’s and dads where getting drunk at the bar kids were running up and down the hall

with two young kids, we appreciated the extra seating area and thoughtful room layout that provided both

everything, kids loved the breakfast

late check out, great hotel

gym was very small

good breakfast ate in fratellis restaurant one night which was surprisingly good helpful having ev charger on site although not cheap to use given also a 10 parking

the breakfast didnt have the best options

the room service food was excellent and good value for money

extra big bed and late check out options were worth the extra cost

bar prices very reasonable and food choices good

plenty of choice on the breakfast bar and a large full breakfast if you preferred

room was spotlessly clean. lovely bar to have a drink. excellent location for us visiting family

not enough bar staff - long wait for service

bar staff great

that it had a balcony in the room to smoke also a kitchen with everything washing machine hob

easy to get to and lovely clean rooms, gym was nice

the wifi was really bad

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

from a king room to a corporate studio room for 10, had a kitchen & was very large, loved

pool, steam room and saunas are good as is the gym

the room fantastic shower very comfortable bed love the spa facilities very friendly and friendly staff near metro centre stayed here a few times and

enjoyed the gym and pool and good staff making the experience easy

to bed there were no pillowcases provided and no towels available for the leisure club due to a laundry problem but, having said that it was an issue that was dealt with swiftly and

ordered breakfast in the room whilst hubby went to gym

tv is huge, and wifi is free in the

dodnt tell you how to access the wifi or how to go about the free parking not the best customer service, but the rest of the

nice modern hotel nice restaurant and bar and good breakfast selection as well

facilities are second to none, huge cinema style tvs and pool and gym amaxzing

pool was blocked off in lanes and left little space for kids to play in as if you were not medium pace or fast pace the slow lane was where they had to

and affable, special mention to daniel and victoria at reception as well as to the lovely bar staff

there was a hairdryer, extra linens and pillows, tv and free wifi

wifi was terribly slow

staff perfect ud83dudc4dud83dudc4c location has breakfast and ud83dudc4dud83dudc4c

was a bit short/rude on arrival when asked was there a chance of an early check in other than this all the rest of the staff were

complementary mini bar items

staff are very helpful, early check in and late check out available

wifi password didn't work and staff didn't know why

nothing the hotel could control. due to covid19 spa and gym closed

bar food was excellent, and staff very polite and attentive

was more than perfect, breakfast was lovely and a fab choice to choose from, staff very friendly, hotel and rooms were

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

we must of went up and down the multi storey carpark trying to find a space not good with 2 kids in the car,we got and left my husband to carry to finally get a

early check in - this was very accommodating

early check in for ihg members. room was spotless. check-in was fast and very helpful.

breakfast was great, and the fact there were several communal dining tables meant you could join

not a place for kids

we even had sunshine , this place would be so good if you has kids

breakfast was excellent, and i particularly liked the fact that there were just three large table,

good value great breakfast

very friendly staff, early check in was not a problem and good value for the room

staff were so kind and friendly, we ordered room service and that was also fantastic and delicious

wifi didn't work in the west wing

only one lift working, running machines in gym not working

the wifi wasn't working, however there is so much to do it wasn't really an issue.

bar menu limited, would have liked more choices

first time i’ve tried the gym however, and this was equally as pleasing

the bar was open 24 hours and you could get food 24 hours plus the location was great

room really clean and fresh, nice bar area and excellent breakfast

rooms were ready when we arrived at 2 but they wanted £10 each as an early check in fee for just 1 hr

hotel - fantastic location and reasonably priced with great facilities too - gym,swimming pool,sauna,steam room and

good sized rooms , handy for pubs etc , good breakfast

used the spa facilities and enjoyed the breakfast alot

member of staff was helpful and cheerful though, even non public facing members met in lift with laundry for instance

spa facilities very good

pleasant staff - breakfast room service was really nice!

the bathroom was also on a different level requiring 4 steps to reach it the guest wifi was also not working well and kept asking us to sign in via facebook or to provide a lot of

slight disappointment was that the spa wasn't open during our stay

wifi is extremely poor/slow but i am sure it can be fixed!

very very helpful staff. room service food exceptional.

the breakfast was great. bar was lovely. friendly and helpful staff.

wifi was poor

- security of it broken so able to fully open the window on 6th floor so dangerous especiallyif kids are in the

room service food overpriced ordered a pizza 10

was amazing in reception, the bar and restaurant for breakfast

kids (14 and 10) and me have spent 3 nights in this hotel

came with my daughter it was her final mother’s day treat from kids a night away for the both of us little mother and daughter break, and it was really lovely

rooms are close to the bar next door so request for a room that s not next to this if you wanted quiet, noise stops

really good location, accommodated my early check in request.

the breakfast buffet was tasty and there is an evening meal/ bar option until 9

the gym is very well equipped

location, to the city centre and the pool, jacuzzi and the steam room

very friendly staff clean room with a lot of space. fabulous breakfast

nothing really, other then i slept in and missed breakfast so it’s no the hotels fault

the gin bar provides food where we ate a few times

we had to change rooms shortly after check in due to no wifi connectivity

great breakfast options on the morning

thing i can fault is the poor signal of the wifi but being out of the hotel a lot didn't make it a big

on 10th floor, although smallish, overlooked the quayside, the breakfast was all we needed and fresh, the location of the hotel was excellent, both for car access

the rooftop bar was an unexpected bonus with the best views over the town and tyne

partner said the cooked breakfast was delicious

the breakfast is delicious

offer states continental breakfast, but the owner goes out of his way to please

the shared spaces are quirky and fun, always exceptionally clean and the breakfast is exceptional - there is everything you could want

great breakfast and hotel is in a quiet and safe location.

bed was ok to sleep and they allowed early check in and later check out

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

downstairs bar with pool tables

nice bar with a pool table downstairs

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

wifi and tv were poor quality. not clear how to access radio.

also used the gym which was excellent too, had the whole place to ourselves

we booked the townhouse room which was perfect for a family of 4, our kids ages 9 & 7

it's an excellent hotel with a superb bar which is part of gino's restaurant

lots of space and good room service from the in house restaurant

complimentary room upgrade, a superb and spacious room, good cardio gym, loyalty membership and very professional and friendly staff

access to reception from car park lift was a bonus. room service was good

nice room, good location and it has a gym!

and helpful staff with great range of restaurants and pubs nearby and an additional bar on sight

no breakfast

room service for dinner was fast and the food was very good

nice cosy and comfortable bar area with good ambience

from the concierge, hotel reception to the bar staff where we had a quick bite to eat and a drink

room service was terrible

the bar area downstairs was excellent, a very enjoyable experience

was very poor, lots of screaming kids and families and undesirable people laying on the floor in reception area, looked like a youth

the table the bath air con size of the room choice of tv channels free wifi

also they had kids and you could hear

there was room service throughout the night so i was able to order at 2am which was perfect for my working

beautiful hotel quality food .leasure spa , beautiful

reception (local lass libby) to bar staff and breakfast - all superb

the pool and spa and gym was very organised

finally there was also free wifi

and nothing was any trouble for him was always happy to help us and very friendly with the kids

views were lovely at breakfast, in the bar and some of our family rooms

the courtyard for pre dinner drinks and bar are was very comfy

all the staff from the manager and reception to the bar tender and maids were so polite and

the bar is festive and the barman, jack, was friendly and super interesting to talk with

open wifi network is insecure.

the bar was a lovely place to sit and it had outside space which would have been great if we d had

bar was a lovely area decorated nicely with great choice of beersthefood was excellent

for room service were very limited which was an inconvenience as i had to stay alone with our dog as he

the lounge bar does a mix of bar meals and light bites - which are tasty

location and staff. reasonable facilities inc tv and wifi.

, hd tv, coffee and tea making facilities in the room, safe on wardrobe, free wifi, fantastic breakfast you basically can order whatever hot breakfast you want, staff are so

wifi good signal close enough to walk from gateshead metro or newcastle train station

wifi efficient and fast

reception and bar staff were all lovely and housekeeping were happy to oblige when i asked for coffee & milk too

paying those prices for it super friendly staff aswell verry clean rooms great signal on wiffi bar and drinks are cheap would definitely recommend paying the extra for a river view

we even got free late check out which was very much appreciated

staff was cooperative. the room was clean. good that they have a gym as well.

value for money and quick and good room service for food

got an early check in by chance

free wifi:), and the bed was very

which i am one) - good car parking, excellent check-in, available facilities

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

loved all the car parking availability too

also, the laundry was clean and fresh