clean and orderly with updated rooms. the breakfast was excellent.

no complaints. staff was good, good breakfast, and clean room.

breakfast was not provided

property is in a good location the bed is heaven on earth the staff is exceptional and breakfast is delicious

the best part of all was the effort made for us to have breakfast as promised and generous

breakfast was good and well attended by the staff

provided a very good breakfast.

large spacious room, excellent breakfast

breakfast guy was amazing

the breakfast was delicious and there were many kinds of food

better room made for a much better experience. also breakfast was fully stocked

the breakfast was a plus

room was bigger than average hotel rooms; they served a hot breakfast if you choose along with cold cereal, muffins, bagels and an assortment of juice

breakfast was often missing items that took forever to refill. the coffee was great though!

the pool was out of commission

great location, good price for a mid-level hotel with breakfast, perfect for my needs

breakfast was very well set up

is always clean i needed a early check in at 11am he had the staff clean a room for me so i can have a room traveling from new

their breakfast was good, waffles and toast/bagels, coffee/juice and yogurts and some fruit

location and early check in at 2pm

open the pool - its chlorinated

updated and clean throughout. comfy bed. great breakfast!

she answered my questions, gave me advice, and encouraged me to have the breakfast

no where did it say there would be no hot breakfast and the pool would be drained

the pool is gone

breakfast was good. location was great. nice area around the hotel. room and bed were perfect

breakfast was really limited and the breakfast hours were very short

sure of anything being better i didn’t get to stay all night to breakfast because i was waiting on my grand daughter to have her

pet fee of $40 that wasn't on the website

breakfast was a nice touch and the having a gym was a plus.

kids running in the hallway on the 7th floor and the strong smell of marijuana also in the hallway

husband really liked that the gym across the street was included

the indoor pool

pool, beds were super comfy, nice bathroom

was respectful they worked extremely well the rooms was spotless and the pool area was

room looked fairly clean. had a kitchen as promised and the room was fairly spacious.

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

breakfast was a brown paper-bag with a microwavable sandwich, a breakfast bar, yogurt, and juice

the fact that guests from neighboring “double tree” hotel were allowed access to the hotel laundry facilities

the tv had almost no channels and the pool was incredibly small

bar in the lobby and free breakfast were great additions to this stay

no indoor pool or hot tub

i would have liked an indoor pool

due to rain the gym was closed because it gets wet

the pool was great , very clean as well as the rooms

clean rooms and pool

pool cleanliness

outside pool was closed

the indoor pool and the pond

restaurant and bar are also in the hotel

the pool and the cleanness of the rooms and breakfast

that the pool was not heated

chlorine in the pool was over the top

clean rooms 'great mattresses'.. quiet air conditioner''very nice gym good breakfast

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

no breakfast, just bag food

excellent hot breakfast

boulevard size hallways, swimming pool and great staff especially chandra (sp

wood chairs, with flat tv to raise the ambience, while serving the free, super good and generous breakfast, which continues to be served until very late in the morning

very nice outdoor swimming pool, surrounded by these nice brick and stone artwork, and plants and trees

the breakfast was well presented and delicious

breakfast had turkey sausage, a suprise, that i enjoyed

the staff, the location, the free breakfast, cleanness of room.

breakfast

the cleanliness, location and breakfast.

no breakfast

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

pool could use a litte upkeep but would definitly return

wifi was terrible

no music by the pool, noise from machines prepping parking lot on weekend days by pool

good breakfast, nice clean rooms!

breakfast was plenty, and just right, stay was great i will be going back with family

the hotels fault , corona has made hot breakfast impossible

the breakfast were extremely pleasant and professional

the ladies working the breakfast the lady from australia at the front desk were great!

says pet friendly so i got all checked in online and when i walked in there was a sign that said it is

to help or meet our needs when we needed something, only thing i like to see differently is the pet fee is crazy high 20 a pet per night that makes it

a bit older. well worn. wasn’t expecting $40 extra pet fee.

have been some protein in breakfast, no eggs, no sausage, nothing

nice staff and best service we received. excellent location and good breakfast too

they also offer a simple breakfast

was coffee in the morning which was good, but very little in the way of breakfast

breakfast!!!

more breakfast ideas

the breakfast could have been better

the wifi and it don't have no breakfast.

no pool water in the pool :

awesome that they have a nice size pool. a clean pool at that.

that it isn't summer time so i can go swim in the pool.

staff friendly and was able to get late check out

just perfect to fit family with two small kids

the blackout curtains, bed was awesomely comfortable and the pool cool

the pool was too cold for kids. hot tub too hot for us. parking is horrendous.

shuttle service was great andrew, arron, and andre were great and very helpful and extremely polite

the indoor pool was freezing, maybe upgrade to a heated pool.

bed wasn't super comfortable and the fitness center was pretty small but i have no major complaints

fitness center was really lacking

terrific breakfast and location

concierge let me have a late check out so i could finish some business and take a shower before leaving

enjoyed the breakfast was great

hotel guests ranged in age and ethnicity, lobby music was club, the rooftop bar has an awesome view of the city and sunset

people not staying at the hotel able to get into gym late at night

one of the reasons we stayed there was to let the kids go sight seeing from the roof only to be told we were not allowed up there

need to get a special card go to the gym (might be a temporary covid restriction)

was awesome, staff was friendly and helpful bar tenders were exceptional

the bar and restaurant was eliminated

great area and close to every thing. very clean and i love that they have an indoor pool

of the staff were lovely and helped me with my late check out but a really rude white blonde lady with straight hair and glasses claimed that my

breakfast was awesome

breakfast, housekeeping, gym, and staff were wonderful

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

i was sad i didn t get to check out the pool but i will next time

only complaint is that the salad i ordered for room service was a bit overpriced

room service menu in room, would have been nice to be able to consider options without having to

the heated pool was 5*s by itself

we had a lovely delicious dinner at the bar and an excellent breakfast the following morning

didn't stay for breakfast.

the elevators, check in, parking, breakfast were all confusing and being given no explanation was frustrating

the pool was very tiny in the bar overlooks it

breakfast was good, some selections ran our quickly but it was still ok.

the room was big beds were comfortable. great location. good breakfast.

liked the breakfast, the quite environment, the parking was great, the area was great for its central

the kitchenette was everything. the staff was lovely.

wasn't very plentiful, and we could never get it to work in the bathroom sink, didnt use the kitchen sink

breakfast was great, rooms were clean, great location and all the staff were super friendly

breakfast staff was amazing and even opened it up early for all the dancers staying so we could get

a perfect location , nice bar restaurant across the street, great breakfast place/ coffee shop down the street the hotel

room service stunk. not sure what that was all about. breakfast on site was good.

wish the hotel restaurant & bar was open, but these are crazy times, so no fault of the hotel's

many of the services, such as room service and restaurant/bar, that differentiate this location from other more economical

we were disappointed there was no bar or restaurant

the bar was so so

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

is a beautiful hotel with a lobby and rooftop bar overlooking the city

bar wasn’t open… but it was a monday night

love the coffee bar downstairs

the bar had some amazing cocktails and everybody was amazingly friendly

food and bar wasna

located near richmond university. plenty of parking. nice staff

was clean and the parking lot was nit creepy at night

good location free parking room included a sofa bed and fridge the pool is a nice size

they did comp us two drinks a piece from the bar and reduced our rate by $60

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

valley parking only the bar wasn't very cozy

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

lobby offers convenient breakfast and had a nice bar area

breakfast in the restaurant was mediocre.

the bar could be cozier and more inviting

rooms are very spacious and like a fancy city apartment, minus the kitchen

the bedroom, one of the bedroom curtains had a huge stain on it, and the couch in the living room/kitchen combo had multiple stains all over the cushions, pillows, etc

tried to order room service but they were so busy i never was able to get breakfast

nice gym

i used the gym it’s clean and well maintained with towels and water

location. bar (excellent service by gary).

great breakfast options included. very friendly staff.

there wasn't any breakfast!

no free parking no free wifi

air conditioning in the gym didn't appear to be adjustable - despite my best efforts ! iro

quiet pool and great breakfast.

kitchen staff was really great in both restaurants.

great breakfast which includes waffles that the kids loved

minutes given the 7:15-7:30 window),

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

the room service staff and food were exceptional

some of the staff weren't that friendly, noise complaint called on our room but it was noisy kids on the floor

breakfast

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

it was close to my work place and had free laundry

free laundry

the kitchen was fully equipped so i could make dinner and

i especially appreciate that the gym is decently equipped; i worked out every day

clean, accommodating with restaurant and bar on site!

parking is included, which is excellent

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and food super close within walking

way they charge for drinks at the bar

look a kids made the beds

breakfast was amazing as always

liked the pool area although disappointed the spa was not in working condition.

convenient from airport; breakfast; pool and gym; rooms were spacious and clean

breakfast was a bit disappointing. all carbs!

pool and gym were closed

i like that it was clean and there was a kitchen and there wasn't any noise disturbance.

there was a nice big pool and i liked how tv room in the lobby felt kind of inviting

room was very clean, cold clean fridge, access to i-95 was great,small kitchen saved money from eating out

it is surrounded by places to eat an pool was clean

i like that the pool was in the courtyard and visible from my room.

i wish there were turkey sausage options for breakfast vs. just pork.

the pet fee was 75

of the hotel was the reason i could hear noises from upstairs all night - sounded like kids jumping on the beds

the bed was super comfy and the breakfast was great!

i didn’t like the $75 pet fee for a 10 lb dog which made no mess.

that the gym room had no air conditioning. and the pool was dirty.

bathroom is very small but the room is spacious and comfortable breakfast was hot and staff was courteous

the breakfast and the happy hour and rooms

breakfast was good

even more intoxicated) and have no

gym was basically unusable due to a very bad rubber-like odor

old run down gym

the pool. the laundry. the hvac.

pool area was very clean and nice

for the price we pay for, but i didn't like the gym

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half the room

there was no gym, although it is indicated in the description

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times before getting an answer, i informed

no restaurant no business center or gym

room smelled like a gym locker room and the bathroom smelled worse

breakfast was decent, was sad to see no bacon and pancakes

a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast

the kitchen, the comfy bed.

loved the mini kitchen and all outdoor facilities for recreation for the kiddies

breakfast was great!! great location!! the hotel was very clean and good customer service.

forgot to unlock pool gate when pool was open ,people cound'nt get in or out easily

don’t know if our room was directly under the gym or if there even was a gym but it was very loud above

meat at breakfast and pool open

breakfast was amazing

due to covid, no ice and no gym

i booked a room for the night so my daughter could enjoy their indoor pool for her birthday

pool area was extremely hot

parking lot was well lit. pool was clean.

pool was definitely smaller than i was expecting

i also didn't like how the website still has check's for pool and fitness

no complaints at all be happy when breakfast returns to normal

breakfast just ok.

continental breakfast and the pool was closed due to covid, but that’s not the hotels fault

beds were comfy, full size kitchen

breakfast was very well laid out and there were a lot of options, both cold and hot

spa with sauna is listed in hotel amenities, which is not true

order the spa suite and paid extra , no spa suite available

bed and breakfast

booked a spa suite and did not get what i paid for when i told the front desk worker he said it was nothing

breakfast was better than most we have had at similar types of hotels

breakfast selection was very poor

loved everything about the room it was spacious and clean just that they need more breakfast to guests

i didn't eat the breakfast. my kids and fiance did and they really enjoyed it.

breakfast

that the breakfast only lasted until 9:30

waited too long for food to come out from kitchen and the waffles too way to long to cook to make ourselves

kitchenette

very frustrating and awkward given i had my teenager kids with me

pool area was clean

gym was small, but still ok and has a tv.

the floor around the pool was very spiky and hurt our feet

the staff, the room, the pool and fitness room.

everything especially the pool

they accommodated us for an early check in, which was very nice

beautiful rooms, friendly staff, very clean, very private pool

pool was clean as was the gym

great staff. early check-in. yes, breakfast was good

the room was clean and comfortable plenty of room if families are traveling with kids

very nice location and good complementary breakfast

the breakfast was typical but it was good friendly staff clean and comfortable hotel

gym facility made me keep my workout schedule

gym was small

clean, nice size pool, excellent hot breakfast plus cookies and lemonade all day

early check in

the bed was very comfortable, well appointed bathroom, and a very nice continental breakfast

boutique breakfast bar is outstanding

the pool, the gym and the bar but we realized why

allowed pets snack bar accommodating manager

mext to laundry room

beautiful hotel with many restaurants nearby. no pet fee was great.

style, ie, included small kitchen and sitting room areas

there were roaches crawling on the kitchen counter

staff there was friendly people and the breakfast was great the room there was nice and clean i loved it ud83dudcafud83dude01

were amazingly helpful, breakfast delicious and varied, room spacious, clean and very quiet

kitchen, bath, wifi, full breakfast, pool, grills and gym

the nice lady at the bar gave us some green tea but it wasn't very good

food good, bar pleasant. staff helpful.

they also have a small pool (although it is not heated)

the property was very clean and the fitness center and swimming pool were amazing

room, pool and facilities!