wifi is weak

hotel, good sized room, clean, staff very friendly, plenty of parking, good choice for breakfast, comfy bed, quiet location

excellent parking, wifi and tv. good breakfast and quiet location

great location, good size room and plenty of parking. breakfast was great. friendly staff

all really good, nice room, bar and location.

bar closed before

always really friendly staff, nice cosy bar area for a few drinks

just little noisy but was above a bar on a high street

location, clean room, easy check in with very friendly bar man

the bar downstairs was a very comfortable place for a woman traveling alone

hated the fact that you had to go through all sorts of hoops to get wifi access, having to give personal details, email address etc to the providers

fantastic breakfast

excellent large bar within the facility, good food

room service did not change our used towels and checking in took 30 minutes because they didn't

location important adjoining bar, bar food room service ok

the facilities on site, gym , sauna ,swimming.

full of kids should have times for adults only and kids only ud83dude42 no internet reached our room and

i liked the gym and you get a towel

this hotel now for many years either as a family or just as a couple gettn away from the kids

the use of the spa and pool at no extra charge was great

away and booked a standard room in this hotel, when we arrived there was a huge carpark with free parking

nice friendly staff very helpfull good reception area bar and dinning area very clean hotel

amazing breakfast, friendly and helpful staff. lovely comfortable room. very happy

i stayed there for 2 nights and was disappointed there wasnt a room service to top up amenities and refreshments

d parking)

quiet location with ample parking. excellent breakfast!!

plenty of choice for breakfast, spacious parking and the location is peaceful

setting, lovely and quiet, car parking plentiful, owner and staff amazing, immaculately clean, lovely breakfast choices relaxed

wonderful hosts & superb breakfast. free parking.

warm,comfortable, on one level. plenty of parking. staff were very friendly and helpful.

breakfast fine. staff excellent, friendly and helpful. room clean parking easy.

spectacular historic building, easy to find, easy parking, fantastic staff, good food, quiet rural setting, good value considering everything else

was excellent, the room was so beautiful we just ordered room service

ample free parking lovely clean, comfortable and spacious room

the staff in the grill bar were always on hand to assist with requests

arrive at 12 o'clock very nice early check in 5 pounds for all day and night parking your car

do not allow late check out

good central location . late check out.

only negative was bar prices.

reception was fast, efficient and friendly. the bar in the evening were also very accommodating.

to have access to the pool, sauna and gym

spa included which was bonus, rooms are always lovely and clean

room service breakfast was a little cold when it arrived, maybe consider a heated hostess-type

beds are really comfy, rooms are a good size, the free wifi is great as i was able to do a zoom meeting with no issues from the room

nice beds very comfortable needed more milk and sugar but receptionist was kind to give us more spa was on small side but was

and bar on site room was clean and spacious beds were so comfy nice sized tv and room decor brilliant

parking on site

low water pressure. noise from kitchen fan. breakfast was chicken sausage and turkey bacon

wifi

plenty of free parking

no fresh milk even thou there in a mini fridge in the room.no turn down service or room service.

the early check in - our room was available 3 hours early, to the friendliness of staff, all were were

dining room service from the kitchen at times was poor

the breakfast could have been better

chatting with the receptionist & the breakfast waiter about the hall and the dugdales

i was told i could come into the bar and watch the tv they had there

bar had a relaxed and comfortable atmosphere

although a pub i heard no noise from the bar even on a busy friday night

a lovely bar downstairs with a great restaurant

it was close to where i was working, the food in the bar was very good.

in bar area could be higher to making eating of meals easier

all was going fantastically, the room service was what i expected

this is such a good value for money stay staff were amazing and spa was lovely enjoyed every bit

sue

clean, comfortable easy parking, good food at room service.

downstairs is diner, and bar- you can take dogs to the bar and have food there

wifi worked fine

the bar was lovely too with views of the sea

well presented, room was adequate and well maintained, location was as perfect and easy parking

car park attached to hotel, perhaps, but ok on road parking.

lovely hotel,comfy bed and bar open all nightud83dude01gorgeous sea view and brilliant

rooms, bar and restaurant area

didn't have breakfast at the hotel but did eat on friday night in bar area and it was excellent food and service

wifi was poor to bad

staff at reception and bar also at breakfast

accomdated early check in for nearby wedding . extremely helpful/friendly staff quirky decor

great location and parking

choices for breakfast, twin room was a little small but very well presented, steak night was good value for

breakfast, crab starter on saturday night was wonderful staff especially the head waiter

lovely decor, good bar and resteraunt comfy beds! breakfast had a good choice and would return!

the bar has a excellent selection of beers wines and spirits

we ordered room service on the night which was quick to arrive and the food was amazing

was incredibly slow at all meal times, over an hour wait for breakfast and over an hour for room service which we ended up cancelling

could have been information in the room example, wifi, times of breakfast,

loved it all we went on the hottest day in ages, so it was busy and we luckily got the lat parking

plenty of parking

large comfortable bed. plenty of parking. excellent food. friendly hosts and staff.

excellent wifi connection

staff saturday & sunday 6th & 7th december deserved a medal ud83eudd23 the lady behind the bar during the day was also

car parking when pub busy can be bit difficult

lots of parking spaces

the room was warm and comfortable free parking

the price paid, we would atleast expect the tv to have worked, but as there was no wifi it was

good golf coarse friendly staff , at the price we paid it should of included breakfast, because it

view was amazing the staff were lovely so friendly great value rooms were massive loads of parking even a great big bath and nice golf course definitely be staying again

good location near seaton and carew golf course. staff were all helpful and friendly.conve

we were disturbed lots during the night with staff delivering room service to the guests opposite

was directly above the bar and couldn't hear a thing)

perhaps a telephone for room service in the room would be nice.

the bar staff were very friendly and helpful

risps / nuts )

parking , staff

clean, well maintained, good location, bed comfortable, friendly staff, good parking.

the hotel is very spacious plenty of parking

good sized room, lovely staff, free parking with a large car park.

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

friendly staff...reasonable bar prices...comfy bed big room.

needs more life in the bar etc there’s so much potential for the hotel

the staff were very friendly, no problem getting a drink in the bar

early check in was not available as they were full which would have been useful

the bar was closed on a saturday night

breakfast great

great staff.fantastic breakfast would go back .deserve a 5 star

the staff where great and great breakfast options

the hotel accommodated my request for an early check in free of charge

poor kitchen staff rushed off there feet.

linked bar was good for refreshments at a very reasonable price

couldn't fault our stay at all, also must stay if your having a drink in the bar during your stay the bar has a great vibe and gets busy

were attending a wedding so needed an early check in time hotel rooms were ready so this was very helpful se were able to get ready and

two lightbulbs had gone, but room service responded promptly

location and parking , staff really freindly and accommodating - late check out and left car in car park traditional building , but facilities good and clean good

good bar and restaurant

great location in main street, lovely food also. friendly service. free car parking.

beer at the bar was in a good price, good temperature

and peaceful set in a countryside setting a 10 minute drive into hartlepool also the excellent breakfast we chose the full english which does set you up nicely for the day if you want value for

brilliant breakfast preorder the night before and it comes fresh at the time you have asked for.

with the breakfast, which was described as “fabulous” in the pre visit

have breakfast

clean throughout, super friendly hosts giving a wide choice of breakfast all of which was excellent

hotel was lovely, our room was clean and spacious, the staff were friendly and the breakfast was of a good quality

good free wifi

character property with a roaring fire on entry, comfy sofas in the bar and lounge

friendly accommodating staff. homely bar and dining areas. good value food.

great food - amazing evening meal in bar next to open fire

hotel is modern, clean, plenty parking.

good parking and a nice location for a short break

wifi was patchy but of no consequence and that's being really picky as the rest was superb!

wifi in the bar was fine, but a bit slow in the room.

excellent parking lovely room and view. food good as well

in the room to tell you how to order room service bathroom in need of a refurb, just looks a little tired and wouldn't say it is

outdoor pool was epic

ich is actually warm enough to swim in) and a hot tub

music played in the bar and restaurant sounded boring and irritating

lovely hotel, very nice room pool and jacuzzi

welcome, no parking for guests, no usable wifi

staff were very friendly both on the desk and in the bar

minor detail but tv wouldn t attach to wifi to use netflix but not the end of the world

breakfast was excellent

breakfast was wonderful. location wonderful

parking very tight but at least it had off road parking available

free wifi also

very friendly staff, lovely clean room, nice bar and lovely food , what more could you want!

just not worth the price considering no wifi or breakfast included 140 per night

very lumpy duvet. unable to pick up wifi - must be the thick walls in this lovely old property.

car parking spaces limited and can be very muddy underfoot during heavy rain.

location, parking, the staff and the food was all excellent

the breakfast was very nice.

the bar area was nice and we had a very enjoyable bar meal

i suppose the car parking could be a little larger

surroundings lovely old building, breakfast was lovely got cereal toast full english,

good, so we ended up at the hotel earlier than anticipated, hoping to spend some time in the bar until check in

at registration, we were informed that there would be no room service

amazing hotel, very friendly staff and fabulous breakfast

room service available

all the staff from cleaners, bar staff, restaurant waiters to reception- nothing was too much trouble

menu; our meal choices during our stay were all delicious; which goes show why the restaurant and bar were fully booked and busy during our stay

the black horse has an excellent bar with bar seating (rare again these days) a real fire, and a local clientele as well as the

mark was on the bar the first night and he definitely knew how to pull a cracking timmy taylors & guinness

although it was quite busy there was room in the big car park to park the pickup and trailer

off i think his name is) is really friendly, and on hand for

easy parking and location to all areas of interest make this a great location with access to all major

spent an enjoyable evening in the bar with owners and other guests

wifi is provided for free

parking was excellent as was the communication

golden fleece is central in the town, with free parking, it also has a restaurant

we had room service as i was with my 11 year old daughter who was very tired and wanted to snuggle in our

lots of character, helpful and polite staff. great food and easy parking at rear of hotel.

d to go in main building to use)

good parking

ds running up stairs

lovely views from swimming pool and spa an added

zero vodafone signal was a bonus, and plenty of wifi to not feel cut off at the same time

parents to deal with but we ve done several spa breaks in the past and never encountered any kids permitted in the spa at all so that was a shame, given how great everything else was

the breakfast and dinner options, the buggy service, the environmental/sustainability ethos with ev chargers etc, very clean

not many parking places

parking was possible outside the hotel

leap is in an ideal position as, unlike most places in the centre of whitby, there was free parking next to the hotel

owners very attentive, there if needed, car parking close which was bonus

gardens surrounding it on arrival there was a warm reception from the hotelier, with help on parking and a tour of the recently refitted and modernised hotel

breakfast was great, good choice

excellent breakfast, helpful staff nothing too much trouble

lovely place with an excellent breakfast

good location, friendly welcome and great breakfast!

breakfast was pre-orderedbut huge choice and perfectly cooked

at the roundabout by the hotel to take you into whitby which is good as it is difficult to find a parking place

location next to park and ride the restaurant, breakfast, spa bath, on site parking, friendly staff, views of

amazing food was delicious stay was brilliant loads parking and pefect for the town

lots of parking available

the general ambiance of the whole building - restaurant and bar areas was extremely pleasant

the location was great- 5 mins away from wedding venue and free parking made this perfect for us food was plentiful and nice with lots of choice for meals and

lots of parking

and flexible host, great breakfast and most important good beer at bar

early check in. pleasant staff. good location.

good parking area

helpful staff, receptionist walked us to our room and showed us where the bar/restaurant was

breakfast was lovely, rooms were unique and great for photos and a memorable experience

the hotel is very clean and tidy, the bar was not overly expensive and the breakfast was delicious

really liked the location.also the ample parking facilities.

breakfast was excellent and again the restaurant staff were great

i was away early so i didn't have breakfast but malcom made a packed.lunch which was excellent

no complaints, maybe the bar could have stayed open later. but thats all.

breakfast location perfect for the polar express experience which no more than 2 minutes walk we

clean comfortable spacious rooms with lovely breakfast

the breakfast was excellent very fresh and very hot