no parking when arrived initially on the sunday, but we did get parked later in the day

accomdated early check in for nearby wedding . extremely helpful/friendly staff quirky decor

just a tiny thing, but at breakfast our cereal bowls were still cluttering the table when our main course arrived then those

breakfast was lovely perfect location just off town centre quirky decor and comfy bed

garden lovely seating areas we spent three hours or more sat out there with a few visits to the bar

the spa hotel is an absolute gem and we will definitely be returning

definatly recommend the spa to family and freinds

stay at the spa hotel

could have been information in the room example, wifi, times of breakfast,

we stayed on the rhubarb gin and then when we retired to our room we used room service so fast

hidden charges for room service

didn't have breakfast at the hotel but did eat on friday night in bar area and it was excellent food and service

wifi signal in room 3 was terrible, they did try fix it, but i think the room was just in a blind

of food i gave a 10 pound tip it was that nice breakfast was amazing booking again to bring kids

room was spacious and clean, would highly recommend room 6 park suite

no gripes about the hotel itself, although parking is restricted, hemmed in by small buildings

outstanding, so kind and helpful a good selection on the food menu available up to 8pm and as room service too the breakfast was spot on, beautifully presented a super weekend and we we will

dining room and bar very well organised and very clean and comfortable

everything was good especially enjoyed spa bath

wifi worked fine

wifi was free, bed was huge, only thing i would suggest is to have greater choice of meals/snacks

quiet location, even though it's on the edge of a busy golf course there was no intrusion

plenty of parking space, excellent breakfast, friendly staff, well equipped room and nice views.

the price paid, we would atleast expect the tv to have worked, but as there was no wifi it was

views across golf course to the sea

was excellent, the room was so beautiful we just ordered room service

would be better with a swimming pool

a big thank you to fiona and all the reception staff, the girls in the spa and everyone who went that extra mile to make our stay

could have gym or pool.

a pool

liked the breakfasts and cafe and bar areas. staff very helpful.

pm) for food on easter sunday

kitchen closed early

water pressure in shower poor. wifi reception poor.

parking was good and staff were friendly

views of the sea front, free parking and the staff are absolutely amazing

stay every year as i love the friendly staff, the lovely food, the bar which stays open late for residents, and the comfortable rooms

oh and bar is nice and friendly good choice of drinks and beers both on keg and real ale and the main food

were not told when the restaurant closed at night, but no major hardship as the bar had more atmosphere

plenty of free parking

welcoming & accommodating, lovely breakfast, clean & comfortable rooms, very reasonable price and great location

away and booked a standard room in this hotel, when we arrived there was a huge carpark with free parking

had to get away early and they went out of their way to sort me some breakfast out

bar food exceptional and reasonable price

i stayed there for 2 nights and was disappointed there wasnt a room service to top up amenities and refreshments

excellent in every way, very helpful staff, good restaurant and bar meals, clean and tidy.

staff were all lovely, especially bar staff

excellent parking, wifi and tv. good breakfast and quiet location

wifi not secure

all really good, nice room, bar and location.

clean and tidy, facilities and room service menu was great

top end hotel with great bar guy!

good unlimited wifi

theres a food place and bar inside the hotel, everything is proper and clean

good central location. comfortable and clean with daily room service.

reception was fast, efficient and friendly. the bar in the evening were also very accommodating.

of the staff were excellent, from check in/out to the night lady and bar staff, they were friendly and looked after us very well

quiet, late check out time, staff were lovely and looked after our bicycles

good central location . late check out.

there was only one member of staff who had his hands full checking in guests, serving at the bar etc

always quick and easy check in, staff from reception, night porters, bar staff, chefs right through to house keeping always really friendly and willing to go the extra

parking

wifi not strong enough

clean, comfortable, very friendly and helpful staff, easy to find and parking was easy

quiet and comfortable room. lots of parking. decent breakfast.

only thing that we struggled with was the wifi signal - couldn't connect at all in room 1, but we managed without quite well

was excellent in the restaurant on the evening and breakfast was cooked fresh to order

rooms were comfortable, and food in the bar was lovely

information book in our room said the wifi didn't need a code, but when we tried to connect it asked for a code

full english breakfast included in room rate was brilliant and served so quick both mornings

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

friendly staff...reasonable bar prices...comfy bed big room.

needs more life in the bar etc there’s so much potential for the hotel

the staff were very friendly, no problem getting a drink in the bar

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

gave us excellent early check in

breakfast was lovely and after 2 days they knew what i liked

breakfast was so nice very helpful staff.would come back again next time i stay in hartlepool

breakfast great

the hotel bar had good local bitter

the gym is small but decent kit and great to have included in the hotel. great price too.

the phone in the room did not work either so was un able to order room

mattresses were too soft and springy, a bit like a kids trampoline no lifts

customer service and the pool

access to the pool and breakfast

also, we have a bar snack and the food was lovely

a beautiful quiet location, amazing bar staff and the restaurant food was well price

bar could have been open longer and it could have served breakfast but this is all i would

location, clean room, easy check in with very friendly bar man

the bar downstairs was a very comfortable place for a woman traveling alone

parking , staff

beds squeaked glasses and cutlery were dirty no wifi, in room or bar bar closed early the breakfast was shocking - 6

good sized room, lovely staff, free parking with a large car park.

not very good either in the room or bar area, no duvet cover on the duvet, no plugs in either the bath or

clean , nice staff , good parking

clean comfy rooms. very quiet. excellent breakfast. very friendly staff and great food

ship inn's location/accommodation/gardens and breakfast was excellent, couldn't ask for nicer,such welcoming hosts my wife and i felt like we

have breakfast

brilliant breakfast preorder the night before and it comes fresh at the time you have asked for.

clean throughout, super friendly hosts giving a wide choice of breakfast all of which was excellent

at registration, we were informed that there would be no room service

00 hours expecting to have a drink in the bar but we were rather disappointed to find that the bar was closed

big cosy bed, fab food, nice bar to relax in

was fab had everything we could ask for and also we were allowed to take food and drink from the bar area to our room, the terrace was loverly to sit out on in the evening just listening to nature

the best sirloin steak i've tasted. breakfast was spot on.

is fab and female staff so welcoming and friendly, especially front desk and the lady who serves breakfast

great location for the gnr and the breakfast for the run was good.

there was ample parking, a welcome reception, and my room was very good quality

great food - amazing evening meal in bar next to open fire

bedroom was a long way to walk with many stairs. wifi not very strong

good parking facility

poor mobile access and limited wifi for business use

our kids slept on a sofa bed for an extra 25 at no problem but only found out on

the spa was lovely and clean

i picked this venue due to the location by the sea, facilities and the ev

the general ambiance of the whole building - restaurant and bar areas was extremely pleasant

wifi password at teh ready in room

room with unique features, the spa bath was fantastic after a long day sightseeing, not too far to walk into whitby, bed lovely

a wifi link was not available

location , parking available , and facility of park and ride service if you didn t want to drive into whitby

once there, ample parking, lovely hotel, excellent shower, excellent breakfast, bar a little pricey, but a lot of the

staff were fantastic. quality of the hotel exceeded expectations. breakfast was wonderful.

relaxed easy parking.

breakfast was excellent and again the restaurant staff were great

breakfast very good

into whitby at a cost of about 8 each way which is reasonable when you look at the price of parking in whitby

nice quiet location, with lots of parking, a bonus for us, but near enough to main roads to explore both coast and inland

owners very attentive, there if needed, car parking close which was bonus

leap is in an ideal position as, unlike most places in the centre of whitby, there was free parking next to the hotel

nice location, plenty of secure parking and the breakfast really good

the only fault

we had an evening meal which was lovely along with an amazing breakfast

everything, the room, the breakfast and the staff were brilliant

wifi wasn t available throughout.

it was great to get room service daily again

bar food and drinks choices

warm welcome on arrival, warm cosy bar area, staff friendly and helpful, good sized room with comfortable bed, beautiful surrounding

plenty of parking and stunning views

wifi didn't work very well in the rooms and the shower took forever to become lukewarm.

st in case you're relying on a

poor wifi,or phone reception.

the wifi connection was very poor indeed

no wifi

the bar area and restaurant has been decorated to a very high spec and feels in keeping with the age of

new decor in bar and restaurant is quirky and fun

wifi wasn't the strongest

too hilly not a great choice bar lunches little variation

early check in, clean room and bathroom, very comfortable bed

check in and breakfast couldn't find the wifi password anywhere and no reply to messages not many staff at all not 24 hrs

bar was not open in the evening

wifi kept dropping out, but apart from that small issue, everything else was excellent

wifi wasn't working very well and we didn't have phone reception either, so it was a bit difficult

the wifi is a bit hit and miss

needs wifi in rooms

beautiful building & lovely staff. breakfast was great. good wifi connection. private carpark.

staff fan in the room key pass to access hotel not having to go through the bar to exit/enter the

friendly bar staff, nice room at a nice price, breakfast included

the hotel is in perfect location in whitby, breakfast was outstanding, plenty to choose from, bar and entertainment was fab also, something on every night, we enjoyed ourselves that much we

wifi wasnt strong enough so couldn't connect in the room

just had / having an upgrade refresh - nice breakfast very friendly staff.

and the vegetarian breakfast in the morning was beautiful

nothing the kids and the wife had a great time and that means i do to

wifi isn t very good

can really mention is the fact that there was a small leak coming from the bathroom roof into the kitchen

real fire ud83dudd25 location , kitchen and facilities

was the chef, thank you , as your cooking is or even better than any london hotels or restaurants parking unfortunately is a free for all, as walkers do park outside, use the cafe next to the

parking for reisidents could be better.

decor throughout hotel, friendly staff, very good bar food, warm and comfortable bedroom, good parking

excellent, good value restaurant and bar menus. great location and very restful

breakfast outstanding location beautiful value for money ud83dude0a

lovely little bar

real authentic cottage very friendly atmosphere perfect breakfast nice garden facilities

well stocked bar with comfortable seating

lovely spot good location safe parking nice room good bar excellent restaurant friendly staff

plenty of off road parking and wide views across the land

the bar was really comfortable, well stocked and the staff were really accommodating and friendly

good bar and evening food

lovely welcome from reception. free parking. central location. clean.

free parking a great bonus

when we were there the wifi was poor and there was no tv but that wasn t the hotels

comfortable warm room. good food. convenient car parking.

put it simply, the white swan inn is ud83dudc4c from the moment that we parked up

delightful accommodation, very comfortable and well appointed. breakfast was wonderful

place to relax in the evenings and the is hotel ideally located, easy to find and had plenty of parking

the staff couldn t do enough for us and the food was excellent from breakfast to dinner, very well prepared, presented and ultimately eaten

we arrived nothing was too much trouble, friendly staff, building full of character, good quality bar style food, fine choice of real beer, real soap and a choice of real milk or skimmed in the

check in , free car parking

excellent central location with safe parking, friendly staff

the on-site secure parking a definite bonus

location is perfect, the black swan is gorgeous and staff were lovely, the bar and restaurant are just perfect for relaxing, good range of food and drinks, room was gorgeous

excellent wifi and tv

tched the rugby on tnt sorts)

wifi

wifi and hot water fine

the bar and restaurant were really welcoming and the food was great too

menu; our meal choices during our stay were all delicious; which goes show why the restaurant and bar were fully booked and busy during our stay

the black horse has an excellent bar with bar seating (rare again these days) a real fire, and a local clientele as well as the

mark was on the bar the first night and he definitely knew how to pull a cracking timmy taylors & guinness

we ate in the bar area for dinner and the food was absolutely delicious

attention to detail within the bar restaurant outside bee garden rooms and the friendliness of the

great breakfast. easy to reach from railway station.

great breakfast!

breakfast location perfect for the polar express experience which no more than 2 minutes walk we

i was away early so i didn't have breakfast but malcom made a packed.lunch which was excellent

great breakfast. full selection and freshly cooked. friendly staff