room and food lots of parking

was gorgeous had the vegetarian, loved the bar area ,food smelt lovely when we arrived ,would have eaten there but we had already eaten ,would

even a celeb from emmerdale at breakfast time, hubby in his element, its his favourite show

hotel was first class, lovely clean room, white crisp bedding, great breakfast cooked to perfection will definitely come

is a little hidden gem, great facilities, plenty of room around the bar and restaurant areas

wifi kept dipping out in bedroom but it was not a real problem.

food was excellent, both breakfast and the evening meal

( i m fussy about my pillows) there was a great ambiance in the bar and (+) lady behind the bar and serving meals was polite and friendly (+)a really nice place lovely room , the barman was very pleasant and helpful i also liked the wood burner in bar nice and cosy (+) we arrived met by a lovely lady on the bar who showed us to our room (+) all the staff i met were also lovely, including the staff in the bar the night i arrived and in the morning with breakfast (+)staff, great room, lovely bar and restaurant (+) the bar staff were lovely, our room was clean, modern & just beautiful (+)clean and cosy and good power shower and quiet and very warm at night :-) the gentleman behind bar was really kind and helpful & the dinner was brilliant

parking was very limited, but it was not a problem because the local village roads were not busy

wifi was great downstairs but less good in my room

room and shower, friendly staff, very comfy double bed, pillows better than premier inn, lots of parking and very close to the station, excellent breakfast and good value for money

the location was great- 5 mins away from wedding venue and free parking made this perfect for us food was plentiful and nice with lots of choice for meals and

friendly staff and excellent breakfast. good location, good parking

lack of onsite parking for guests. most spaces taken up by people visiting the pub.

good parking area

room was spacious and the bed was incredibly comfortable - queen size i believe

spa bath was very relaxing after a long journey

we ate in the bar every night

room was beautiful and the spa hot tub an added bonus

travelled there for an endurance race and the spa bath in my room was amazing

bar staff and restaurant staff are fantastic, the reception staff could not be more accommodating

a well-equipped gymnasium and very nice sauna & pool

rooms were beautifully furnished and had really nice touches like biscuits and a chocolate bar in the room

there s a gym and swimming pool

the breakfast was excellent, well above average

then the room phone didn t work so i had to all the main line in my phone to order room service

parking was available at the property

poor wifi on the second floor. fast but unreliable

wifi didn't work in the room

awful wifi, missed the england match on thursday.

both the bar and restaurant areas are lovely to relax in

the bar is shut when not serving food

having a restaurant and bar onsite was ideal for a solo traveller, especially those in search of a good yorkshire pudding

even the coffee bar was well stocked (maybe a mug would be a nice option for us that need a big jump start rather

social distant markings for the bar etc

the bar was well stocked with a varity of beers

all enjoyed the food, kids said the best restaurant they've ever been to

wide choice of breakfast options from the buffet bar as well as freshly prepared a la carte off the breakfast menu, which includes a full english of

the staff were lovely and friendly and very accommodating the kids were even given an easter egg each

room we had was in a purpose built annexe away from main bar and restaurant which was really good

a nice mixture of old style bar and restaurant, but with enough modern feel to please all comers

the wifi wasn t very reliable but it wasn t a problem for us

food and drink in the bar / restaurant was fantastic ig only every accomodation was on this level

excellent parking lovely room and view. food good as well

room is spacious and well-renovated, with an internet-enabled tv that s very convenient for the kids

we were able to put the children to bed before heading to the bar in the main building for a quick pint

the bar was very friendly at night

for the price £80, a super king bed, bath, separate shower and double sinks plus a delicious breakfast

food excellent, breakfast exceptional service throughout

the bar and restaurant are gorgeous, the rooms are too and the bed was so comfy, the food was delicious

very comfortable room with large well appointed bathroom. very good bar and kitchen facilities

picky here: my husband thought the coffee served at breakfast was average and thought they should try another brand

food choice on the bar menu were limited and a little over 'fussy' for my simple tastes

breakfast, fresh orange juice, local jams and marmalade,sausage,bacon and eggs

the limited menu in the bar restaurant

hotel is easily accessible from the road with ample parking

was outstanding, from the car parking, the joyful reception, attentive and friendly staff to the fabulous impeccably clean and oh

breakfast was great, good choice

great breakfast too

good location, friendly welcome and great breakfast!

excellent breakfast, helpful staff nothing too much trouble

lovely place with an excellent breakfast

location in centre of town, good bar and excellent breakfast and dinner

having to pay by card in the bar for drinks, no cash accepted at all.

late check out was brilliant

food and ambiance in the dog friendly bar was perfect

the bar is card only and i prefer to have the choice of paying by card or cash.

we cast netflix to the smart tv via the hotel wifi without any issues

reason we went was for my husband and his friend to play golf

breakfast buffet was a joke run by kids

really disappointed with the quality of the room service food - not as described on the menu.

great facilities including the gym

spa food etc lovely walks and setting

was large and bed comfy , staff cant do enough for you spa is free to use and no need to book, pool was great also able to get a drink brought to you whilst in the spa a really nice touch

nearby 9 hole golf course is equally beautiful

spa was outstanding, enjoyed outdoor swim in natural pool and different steam rooms and saunas

options for kids. my daughter had 2 pancakes with honey for the same price as a full english.

great food at a good price and fabulous breakfast

breakfast was great and very filling

they had set aside a table in the bar for us in the evening as we had a dog with us

amazing breakfasts and outstanding sunday lunch…

fabulous quality of evening meal and breakfast. attentive, fuss-free staff

location, lovely room, nice bar and restaurant area, very good seasonal displays, lovely breakfast area, great staff, very good

great breakfast and lovely food that we had in the bar area

my dogs loved it and the bones nice layout for us and our sausage dogs great parking amazing breakfast very

very cosy bar area

room, friendly landlords, quick & easy check in, good waitresses & very friendly bar staff-always a smile from all staff, very courteous and responded rapidly to requests

the food in the restaurant was unbelievable and the breakfast was outstanding

breakfast was delicious and bed very comfy and huge

lovely, reception staff where brilliant breakfast was gorgeous can't wait to come back bringing my mam with me

breakfast at the hotel is very nice with a very good selection of food

we had dinner in the bar - a delicious beef and ale pie washed down with a pint of black sheep bitter

the staff are so friendly and so accomodating, nice bar with food available and we had a lovely breakfast

the hotel itself is really clean and serves good quality food in the bar area

breakfast location perfect for the polar express experience which no more than 2 minutes walk we

no complaints, maybe the bar could have stayed open later. but thats all.

the breakfast was excellent very fresh and very hot

rooms are better than the photos house keeping and bar staff were brilliant couldn’t do enough for

could do with more staff to over see guests check in rather than having to wait in the bar area a separate check in desk would be

bar meal was lovely and breakfast was great (really great waitress on the morning of sunday 15th

good atmosphere in the bar ad excellent food room v clean and

our 'welcome' in the bar to the fab breakfast, it was one of the best small hotels i have ever been

clean and cosy, lovely breakfast served by lovey staff, great host giving such a scrumptious variety of breakfast extras

bed was nice and soft, the breakfast was kingly, a fridge and a heater that actually works all night long, beautiful decor

location, cleanliness the breakfast was probably the best we've had in a long time

building, lovely staff, hearty breakfast, lovely large room

d manage to have an early check in which was nice) especially if you have to check out at 10am/10

the fire inside the bar was warm and welcoming

we will certainly be back to stay ,such a friendly atmosphere in the bar with visitors from throughout the uk

black swan were really accommodating and attentive, especially with our early check in and late check out

room was clean and modern which you expect but what made it for me was the country bar next door,the people were really friendly and the food was amazing,all freshly prepared and

on arrival scott was serving in the busy bar area

excellent location right in the main shopping area with ample parking behind the hotel

could have done with a free parking permit maybe

beer at the bar was in a good price, good temperature

wifi quite poor but this would not stop us returning in a shot!

food was great, room very comfy, parking great, walk out and your in the center of town, very handy

parking facilities were good

house, the ambience, the garden, welcoming staff, car parking, meeting customer preferences

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

pool cabin was away from the rest of the facilities so you had privacy and your own space which was

believe the excellent breakfast was included in the price

pool cabin was exceptional

the bar area and restaurant has character in abundance

great choice of menu for evening meal, superb location, delicious breakfast

do advertise they have a gym but unfortunately it really isn't, it is so small, you fit like 4-5 people in there

gym is situated outside the hotel somewhere in town although it is advertised as having a gym

liked the gym, breakfast and the location

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being able (-)the ev charger in the car park was very time consuming to use and would put me off going back (-)have been better if they had more than two ev charge-points

small gym onsite that we used

walk from the train station, comfy beds, good hearty breakfast, basic gym, nice and quiet

was a last minute booking everybody was pleasant very friendly too good atmosphere very central breakfast was delicious and

great breakfast and a handy gym

my wife and i stay there because she loves the fish and chips room service

the gym needed a bit of update

the facilities spa facilities which were included were amazing too

all of it! the spa facilities were very luxurious. breakfast was tasty and very varied.

the spacious room, the luxury surroundings, and the warm cookies on arrival and parking on site, late check out

experience, due solely to the staff being outstanding in their service to me, and not just the kids

t small) gym and pool. huge hotel- i got lucky with a delux room

stayed here with my grandaughter, the pool was an added bonus

need some chalk for the pool cues!!!

one last thing is the guest wifi is not password protected

the option for room service would have been appreciated

we was upgraded, had a wonderful experience bar was brilliant specially the irish coffees and the diavola pizza thank you

long wait by a 1 manned bar and he’s lack of availability, took far tooo long to get an expensive

the bar prices were high: £30 for 2 large gin and tonics, but that is probably to be expected in a

we booked the half board package, which was a great deal, they set tables up for us to eat in the bar area with our dog

no real complaints. could have put bigger beds in rooms for couples. the bar could be cheaper

the reception room, bar and dining rooms were all beautiful.

really comfy bed, nice reception and bar area and great breakfast

room service was great & staff friendly & couldn t do enough for us

the hospitality bar and restaurant and lounge areas were relaxing

only nitpick with this hotel is the way room service is prepared

was,check out times,times of when the kitchen was open and therefore food/snacks being served,room service info,call costs

and felt very safe it is a shame that the usually buzzing atmosphere was missing as the bar had to close but the orchid restaurant was open and the food was superb as

fantastic cocktail bar offering lovely bar food also

stly miss) and bed was a bit soft for us.

nice hotel, decent dinner

dpoint)

my room was huge, and very comfortable. room service was delicious!

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

housekeeping is spotty, laundry service not as advertised

the breakfast was great plenty of choice and lovely smiley friendly staff

bed was comfy,food was good room service was excellent

sky bar was not as clean and in keeping with the rest of the hotel in particular the carpet immediately

the advertised room service which we wanted to take advantage of was not running because the restaurant was busy

wifi was awful - impossible to get a decent signal for any longer than a few moments, gave up

rooms, very comfortable beds, able to get room service from the restaurant which was great

no room service available after 9.30 pm.

really nice hotel with the lively the fat badger downstairs for a drink in a large bar area

i told reception that the wifi wasn t working in the room, was told someone would come to the annex to reboot it, but it

had lunch on arrival which was really nice, bar staff friendly & helpful, lovely environment.

wifi poor, parking expensive, no enough room for 6 in the lounge.

fabulous hotel very clean but wifi wasn t amazing

i could not get into wifi without going through facebook which i didi not want to do.

was no option of room service as they had two functions on in the bistro and only two young gentlemen serving behind

the staff were most helpful. the bar area and restaurant

choice dining room very spacious contemporary decor lots of comfortable seating areas around the bar and pleasant lounge

breakfast and staff were amazing. rachel in the spa was fabulous and helpful.

all the staff from cleaners, bar staff, restaurant waiters to reception- nothing was too much trouble

attention to detail within the bar restaurant outside bee garden rooms and the friendliness of the

lovely bar and restaurant very friendly

even though room was above the bar it was quiet

menu; our meal choices during our stay were all delicious; which goes show why the restaurant and bar were fully booked and busy during our stay

breakfast was very good and tasty, we took room service on the first day , food arrived bang on the ordered time and restaurant on the second

room was clean and well appointed the laundry was changed every day

drinks in hotel bar were expensive

wifi logon too complex

excellent bar and restaurant

breakfast was gorgeous, you choose the night before which i think is a great idea

breakfast was good as well rooms were a really good size and very comfy

the breakfast is cooked to order and

- spotless breakfast - spot on location for polar express - perfect owner - amazing everything ran

breakfast was delicious,well cooked and good quality ingredients,room was spotlessly clean and well

disabled blue badge parking limited

fabulous spa and roof top area. excellent choice of breakfast. excellent customer service.

food was very average, room service food was poor and the meal we had for dinner at the clock house restaurant was either

really enjoyed the property facilities

attentive staff, lovely breakfast and very comfortable room. spa treatment excellent

spa also great

1 was a lady on reception ( i can't remember her name she was on fri +sat) 1 lady, who was in the bar and in the function room she was amazing (+)spa was excellent; bar staff were reasonable nice and interested in customers (+) bar open until late evening was a bonus after a long day (-)the bar staff could be friendlier (-)only thing it lacked was a bit of ambience in the bar and could have done with a bit of background music over breakfast (+) the restaurant served lovely food and the bar had a good range of spirits and mixers available (+) we were welcomed on arrival and then the staff in the bar and reataurant were lovely

cosy friendly staff lovely spa good food

spa

this hotel at 12pm to and checked in 2 hours later, everything was clean and there was heaps of parking

we had both evening meal and breakfast and both were excellent

bar snacks and restaurant menu varied also very good

the open fires were just amazing, the good was delicious and breakfast was brilliant

the breakfast was amazing and dinner was delicious. the veiw from the room was beautiful.

excellent selection of beers at the bar and equally good choice on the menu for dinner

place staff really friendly room was a good size and clean the bar and restaurant had a really nice atmosphere would definitely stay

bar staff and restaurant staff were very pleasant and chatty

good parking , great bar , friendly staff

food was delicious and there was a nice atmosphere in the bar - highly recommended

location, lovely facilities, welcoming bar and restaurant and wonderful accommodating staff (who asked if we wanted fresh milk for the

hotel has a bar so nice to get a drink after a long drive

had a small bar lounge area and fast food on the doorstep

good location with ev charging close by .

had everything we needed and the bar was an unexpected bonus.

site has a large number of ev charging points so this is an ideal stopover place for ev drivers

ich is actually warm enough to swim in) and a hot tub

pool and spa very good

we got parked but i could see that parking might be an issue (we parked in the underground parking) the main restaurant offers a fine (-)parking (+) under cover parking at no extra cost (+) valet car parking (-)not enough car parking spaces (+) parking is poor but they went above and beyond to help (+)valet parking, heated outdoor pool and breakfast were all good but the service from all the staff was (+)great location, great facility, free parking, lovely food and lovely service (+) free parking (+) underground parking very convenient

we had room service lunch when we arrived and were asked to call room service to get it picked up

to use room service at 10pm for a late night snack but guest services didn t answer the phone gave up

both dinner and breakfast were first-rate

room wifi was strong

it was snowing on the afternoon that we arrived it was lovely to sit by the open fire in the bar area

staff were very friendly both on the desk and in the bar

great hotel, friendly staff, clean and comfortable room. breakfast was good.

but was nice and big, i had room service food was very good

50 from room service and told it would be 5 tray charge

the room service gave us extra milk for our coffee

we found the drinks at the bar a bit over priced.

doing bar and food service meant you had to wait a long time

wifi in the room was hopeless

great breakfast, easy parking included

i know they were teenage kids but i just felt like i was in a daycare

the property was ok there were a couple of unruly kids though but nothing major

great room and the best breakfast i've had at any hotel