the wifi was great

from reception, wait staff, bar staff and housekeeping

good parking, good food.

plenty of parking spaces

i had dinner and breakfast there also, all very good, very comfortable bed and room spotless

late check out wasn t charged for, much appreciated

long walk to my room, the poor wifi

also, free car parking and the shops are all so close to the hotel

wifi was down, and unfortunately loud and thoughtless fellow guests woke me, and presumably others,

swimming and spa needed to improved.

they were swift with room service or any other requests

the pool was lovely especially after playing golf. the facilities were super

kids loved it

we loved the spa facilities

location , bar , nice big rooms

saffron spa not open

the kids pool play time !!

liked the location which was close to where we were playing golf

there is plenty parking space at the hotel, it is also short walk (15 minutes) from the main bus station (-)the parking at the hotel grounds was very limited even with the extra parking across the road. (+) great parking facilities and ideal location for us (-) even though it has many parking slots, we struggled to find a spot (+)was plenty of availability for parking (+)appointed, easy to find, great parking, close to city, excellent food, superb spa and pool, very clean, comfortable beds, quiet at (+)lovely spa area, huge rooms, vast car park, free parking, great value for money (+)) plenty of parking space (+) plenty of parking at the hotel (+) it was quiet at night, free parking, checking in and out was easy

room service did not arrive

however one suggestion for again would be to bring a plastic bag to the pool for our wet gear as i expected the pool would have this but it didn't

kids loved having their own beds in the large family room

food was top notch and have to mention the bar staff especially paddy who always had a smile and plenty of advise to give on what to do

gym quite small and busy

food in bar was just georgous and breakfast fab

we found the hotel clean and convenient with ample parking

parking was limited so we had to search a bit for parking late at night when we returned from a

could not fault the hotel. mabye parking area is a little small but managed fine

it was centrally placed for the sightseeing and open golf that we wanted with close by parking

ate evening meal in the bar and breakfast next morning and the quality of the food was amazing, the portions were very

from the rooms to the staff to the beautiful breakfast

the location. the staff were fantastic. the wellness spa was amazing.

to eat after 8 30 not even bar snacks

the breakfast the icing on the cake

such a peaceful break away and superb breakfast

friendly staff allowed early check in

from the reception staff to the bar staff to the restaurant staff and the management oh and not forgetting the security and night

i travelled with my elderly dad and two small kids and she really helped me with a few things during our stay

we ordered from the bar and at half 5, restaurant behind us was not busy at this time

was no hot water in the room so we and my kids has to take a freezing shower to go to an important event

straight to car park from room as travelling with small kids so was easy to come and go without disturbing too many

could not get wifi in bedrooms

for 2 adults & 2 kids, room had a double bed & single bed in it

lovely spacious rooms, good room service and very centrally located in the town!!!

only downside was the poor quality wifi

the spa was amazing

the hotel was quiet with a large parking area joining the property

were beside a function room we could here the singing general party noises and doors banging with kids running up and down the corridor the room we had would be better given to the ones attending

in and room service was fab staff were extremely friendly and helpful didn t eat dinner in the hotel

i got from room service was very poor but the service was fast and efficient

a printed card in the bathroom invites guests, in reducing laundry, to hang towels on towel rails

finn the bar man was a wee gentleman

next question asked), that they can prepare us a sandwich but only after 10

the free wifi was good

we stayed for two nights and the hotel is located a short drive from the city centre and has free parking which takes the stress and cost away from the city centre

a bit disappointed that there was no 24hour room service, even for something basic after a night out

te the seat wacking noise) ice to the room-

wifi could have been better in the apartment.

would have liked bar food a bit later.

wifi wasn t good

terrible wifi. very hard bed and pillows were chopped up fill. need replacing.

couldnt get on the wifi

attended her with my kids and partner the hotel staff was fantastic and very helpful food was great here too rooms were

we didn't have any wifi but they were experiencing a one off problem.

the wifi isn't great. should not advertise it as a selling point until they upgrade it.

hotel lobby and bar area modern and comfortable

the staff were extremely helpful and accommodating when we requested an early check in

friendly staff great bar area and very modern

friendly staff and bar next door was handy

we had a good chat with the manager at breakfast, which was great too

breakfast

the staff were very helpful and our kids loved the pool

me my 3 kids stayed for my bday best night in hotel went for meal in hotel too food was lovely then

we had some drinks in the bar, and the kids used the pool twice and loved it as did my

cost of room service 5 per person.

1. food and bar 2. location for breakfast 3. lovely staff 4. large room 5. close to derry

the breakfast was good, with the best poached eggs i've had in any hotel

the food was excellent and good value in the bar ,the breakfast was great with a range of choice for

hotel well laid out , restaurant , bar and rooms very accessible as i have mobility issues

had a lovely breakfast

breakfast was beautiful

no swimming pool although there is a thermal spa suite

a small thing , the live music in the bar though it was good it was way to loud , a pianist plays in another room which was nice but was

food in the bar was great & breakfast was excellent

decor, great scent, friendly staff, fast and early room service, lovely food and

reach your floor and you have to stay quite central in the lift which can be a task with small kids

clean,friendly staff,free parking,well equipped room.

friendly staff, amazing breakfast that was all inclusive and comfy bed 10/10

rooms. bath. beds. laundry service. receptionist was outstanding

dinner and breakfast were both divine, and the staff could not have been more accommodating, polite or

all staff excellent: reception / bar / breakfast

niggle was the wifi wasn’t good in the room , it was fine in reception though according to the kids

room service was amazing

staff lovely, rooms lovely and breakfast fabulous sunday

parking adiquate

the staff in the bar and reception aimer also geraldine at the breakfast room who was outstanding and very helpful

dn't like the mattress). wifi weak.

beds not so comfortable

room service was excellent

minute walk) but i prefer a bit of a distance to have free parking.

at rue and kirk welcomed us and seated is at our table in the bar, decided to stay here based on friendliness of staff, was welcomed by kirk again at check in

lots to do. the bar the nightclub. the restaurant. great room and great bed.

sean ogs bar lovely

the bar area is nice and open but cosy

noisy at 2am with customers leaving main street, also i should imagine the rooms nearer the main bar could hear the music from the stage and rue bar a lot

the staff were very helpful & friendly it really helps when travelling with kids

the food in room service wasn t brilliant but was eatable

kids breakfast shouldn't be the same price as adult breakfast

free car parking, spacious clean rooms with good facilities, excellent breakfast

staurant and bar are both great)

restraunt and bar food, absolutely perfect

the location and quality of our room was excellent. ev charging was helpful.

breakfast and evening meals were fabulous and the staff were very helpful and pleasant

be beneficial to add leisure facilities like a swimming pool and spa facilities

it would be even better if it had a pool/spa but there was a jacuzzi in the room

everything, from parking to court yard, bedroom, restaurant it was superb.

to use the gym on saturday afternoon

will be returning with the kids

kids loved the pool, and the afternoon tea was delightful

was lovely & so tasty, kids were in room & staff sent their breakfast up to room for

i requested room service and was told reception will ring me bk

no room service menu

was 4 adults, 2 kids & a baby on our overnight stay

leisure facilities great, pool, sauna and steam room

kids love the pool

wifi was not working and was just shrugged off by the staff

wifi never worked in room

wifi was a bit erratic but survivable

central, nice comfy room, clean and good wifi, lovely room service, fast and efficient too

main street and also hotel is busy at weekend with alot of people filtering into hotel for late bar frk nthe pubs which i don't agree

excellent country hotel, fantastic location and good pool, gym and bar

breakfast buffet was excellent food in restaurant was excellent enjoyed the live music in the bar one night cheap nearby

hotel was beautiful inside, food was fab, bar was lovely, pool and jym both lovely and staff were very

room, the pub, restaurant for breakfast and the leisure club with pool, jacuzzi, steam room and gym)

better steamer in gym

room lovely and spacious kids had a ball

pity about hot tub, it was on & warm but no bubbles as it was not working.lovily pool.

facilities are also good a swimming pool, hot tub and a steam room are those we used, there is a gym too

came in early with 2 kids and the staff could not have been kinder not only did they let us check in earlier but they

food was excellent and the kids had a blast in the pool

the bar was lovely with big hot stove

front bar was a bit cold.

the public bar 'next door' was excellent

the on site bar was great

decent bar and friendly staff

i think you guys should have some activities for kids too!!

reading rosapenna golf links was a half hour drive from the hotel

the gym is brilliant and the spa and indoor pool are so relaxing

coffee and tea at breakfast had a rare taste, perhaps due to water quality.

very comfortable pool & spa

parking for disabled wasn't evident.

4 course breakfast served to the table....not a buffet like most hotels!

spa was closed bankholiday

my wife had a relaxing treatment at the marine spa and felt great after it and wants me to mention carla

more wider disabled parking.

the bar and lounge was so peaceful and the food was amazing, great value for money and the breakfast was good home cooked food, and they don't have small portions, we rate this place 10/10

easy parking at front of hotel or at side carpark

bar has a very friendly feel enjoyed our stay here highly recommend this

eugene in the bar so friendly as were all the staff

fab breakfast. wonderful & extremely helpful reception and bar staff.