pool, sauna ,food , staff all lovely

room was spacious and relaxing although could do with a slight modern update, good shower, room service was good replacing towels and bedding, hotel was quiet, staff in hotel and restaurant

parking on site

rooms spacious. hotel clean. leisure facilities. parking.

it is brilliant place to bring kids along as there was a pool if you re looking to have a break but bring the kids along

good hotel everything you need in the one place bar, restaurant, parking and good wifi.

very limited to evening telly which is nice to have when travelling with smaller kids

free car parking, spacious clean rooms with good facilities, excellent breakfast

was turned of, toilet didn t work properly and we had ordered our paid for breakfast via room service the night before for 7

having parking on site is a real bonus

nice and spacious rooms, free parking, good breakfast

had free kids face painting which was great for halloween night

friendly staff. good dining room/bar. parking.

the breakfast was fantastic

everything food service staff bar drinks beds were really comfy

beds not so comfortable

he was thrilled with the golf courses and seeing the open, the da vinci's made it possible for us to make all that happen

c

normally kids are free in other places

the staff in the bar and reception aimer also geraldine at the breakfast room who was outstanding and very helpful

spa was a little busy for my liking but still amazing.

wellness- nothing better than spending time in the pool or two saunas after a cold windy day gym - spacious, excellent restaurant - whether an amazing tasty dinner or great breakfast, 10

room was fabulous. spent time at the spa before checking out. breakfast was delicious.

the pool area was fabulous i liked how you booked a slot and wasn t packed with other residents so

location the spa an pool an sauna the room an view was brillant the staff the place was amazing we will be

chronic wifi connection most dissappionting

food is very good with exceptionally fast room service

breakfast which was room serviced to the room the 2nd day i was there was a little cold and rubbery, and mine was wrong

list of small restaurants eg indian, chinese that would be in walking distance of the hotel, for breakfast there could be on the menu light breakfast eg tea and toast and maybe something like

not too keen on our breakfast.had room service food wasnt very warm.

the breakfast was really good

staff very helpful very comfortable rooms late bar for residents top class definitely stay

was available for an early check in, breakfast was delicious, location was perfect- right in the centre of derry

my stay was brilliant and the breakfast was great

hotel lobby and bar area modern and comfortable

the place needs a wifi booster

had a room service option available on the website but when we tried to use it allowed us to go through

on two occasions for room service and receptionist said i had to go down and get my breakfast and drink myself and bring

(not easy when you have 4 young kids)breakfast and bar food where excellent (+)attended her with my kids and partner the hotel staff was fantastic and very helpful food was great here too rooms were (-)for kids are even a flyer what would be good to attend outside off the hotel other than that not a (-)wouldn't recommend it a place to stay with kids (-)kids wanted water during night but both vending machines were out of order on two floors (-) charging kids over 11 the adult price for breakfast (-) there were kids throwing firecrackers at cars in the street as we got close to parking (-) staff reluctant to give 2nd room key so my husband could leave room while i stayed with kids (-)not allowed to order garlic bread for guest even though it was on kids menu

charging kids over 11 the adult price for breakfast

not good, looked like it had been lying around the kitchen for a couple of hours and then heated up and served

had a couple of issues with room service - one basic breakfast item not provided because

bath in room, light coming through blackout curtains, offered room service one day at 4:30pm too late

you could get - from the pancakes to the eggs bens it won t be beaten - cocktails in the bar best in the city- soft close toilet seats lol

ideal for a couple as it has a bedroom, small shower room, living room and kitchen

finn the bar man was a wee gentleman

ample parking with lift available for negotiating different floor levels

both the bar food, the meal in the restaurant and the room service breakfast were absolutely delicious

was good, early check in was great and room was quite comfortable

super comfy beds. free parking

the kitchen was about to close but jim brought us into the bar and arranged food for us

only short overnight stay friendly staff, nice breakfast plenty of parking

bar food was excellent value, served quickly by pleasant staff

very friendly staff . excellent breakfast . ate in with friends one night and meal was superb

we had lunch, our evening meal and breakfast

fabulous breakfast. all freshly made

to many small kids in jakuzzi

plenty of car parking

friendly and helpful staff, fab swimming pool, evening entertainment for kids and good food

breakfast and dinner with reception was great

staff friendliness n extremely helpful beautiful selection of breakfast

breakfast brilliant bar restaurant lovely

hotel was v clean and staff were v friendly we had dinner in the bar and it was absolutely

food was very poor ( selection for kids, presentation ( i ordered fish

excellent staff, lovely breakfast and excellent evening food

plenty of free parking

from reception, wait staff, bar staff and housekeeping

good parking, good food.

of the staff from welcoming you by your name at reception to the bar staff , service and being professional excellent and the kitchen staff and chefs produce

breakfast was very filling and tasty

stayed here a few times over the years never disappoints. staff food music in the bar love it.

receptionist didnt provide us with wifi upon check

food, good location, friendly staff, plenty of parking

didn t have breakfast.

friendly, the food was great , accommodation was very clean and comfortable and at night in the bar there was a great atmosphere

staff were very professional starting with reception staff then bar staff very friendly and welcoming

great irish breakfast

service in the main bar was a little slow but it may have just been at the time as it was busy in the hotel

niggle was the wifi wasn’t good in the room , it was fine in reception though according to the kids

could of had more staff at breakfast

beautifully furnished rooms and great bar serving lovely food good for watching football

noisy at 2am with customers leaving main street, also i should imagine the rooms nearer the main bar could hear the music from the stage and rue bar a lot

it has a fantastic bar and restaurant serving excellent food

unfortunately the sports bar was undergoing renovations during my visit, but good to see there is constant improvement going

the bar area is nice and open but cosy

front bar was a bit cold.

the public bar 'next door' was excellent

the on site bar was great

the bar was lovely with big hot stove

the hotel has a restaurant and bar so we were able to have dinner and breakfast from there