wifi cost 10 per day, every day there was some items not available on the menus

customer service and room service was exceptional

decent room. good bathroom. good wifi. plenty of parking. comfortable bed.

library bar is very cosy

was good, early check in was great and room was quite comfortable

breakfast brilliant bar restaurant lovely

and, unfortunately my last night there, kids were running around and being loud outside my room, but i called the front desk, and the took

the food was excellent, i stayed 3 nights breakfast was made to order

the breakfast was good, with the best poached eggs i've had in any hotel

evening meal good bar nice and lively with locals

at reception, to the beautiful room with the wonderful decor, the amazing food in the 'wig' bar and the fabulous breakfast presented to us the following morning, we could not praise this

not good, looked like it had been lying around the kitchen for a couple of hours and then heated up and served

wifi could have been better in the apartment.

you could get - from the pancakes to the eggs bens it won t be beaten - cocktails in the bar best in the city- soft close toilet seats lol

boutique hotel they did our laundry, book nail appointment, provided maps and

we ordered room service which was delivered foc with a happy christmas greeting

wifi was not working for the duration of my trip

for kids are even a flyer what would be good to attend outside off the hotel other than that not a

(not easy when you have 4 young kids)breakfast and bar food where excellent (+)location inside the walls, parking in secure basement, cozy/comfy rooms, nice bar plus really good restaurant (+) food was great & the entertainment in the hotel bar was superb (+) bar and restaurant very good also (+) special shout out to aishling in the lyric bar where we stopped for a few drinks before going out

the wifi signal was very weak, almost useless

friendly staff and bar next door was handy

was available for an early check in, breakfast was delicious, location was perfect- right in the centre of derry

the staff were extremely helpful and accommodating when we requested an early check in

the cleanliness standard of the hotel and the breakfast offered is always a selling point for me

the breakfast was outstanding too, considering it was complimentary, i expected pastries and coffee,

slippers and dressing gown staff at breakfast were lovely and very helpful lady at the swimming pool was very friendly

staff were really nice and the kids loved it, the room was huge so toddler had loads of space to move about

kids felt relaxed atmosphere was great staff were lovely kids loved the pool

the wifi

wifi was temperamental.

as a thermal spa but it wasn t that warm i didn t ike the rails in the spa pool

clean rooms, early check in, room service excellent

breakfast was beautiful

food, bar and ambiance

good gym

only option for food when returned to hotel at 2035hrs was room service because of dog.

room too small for two adult and 2 kids which i specifies when i do booking

c

a saturday night, the bar was empty, the owners seem to have given up on competing with bars in the centre of town, music

breakfast and bar for was delicious and a huge choice was

rooms, very spacious, comfortable setting

wifi throughout the hotel a plus

we had both breakfast and dinner and food was very good

quiet, comfortable, with good wifi and spaciouse car park

difficulty with the wifi unable to receive emails on my ipad

staurant and bar are both great)

staurant and bar are

evening we arrived and a christening taking over the whole bar on the next day the saturday with kids running everywhere

a very musty odour when we arrived - opening the window did help but then the screaming from the kids next door made it tough to sleep

was turned of, toilet didn t work properly and we had ordered our paid for breakfast via room service the night before for 7

welcome at checkin- staff very friendly lovely comfortable room breakfast was delicious had a great

as we had a wedding, i requested early check in and somewhere were we could get changed prior to the ceremony, they had our room

we had room service one evening and the food from the restaurant was delicious

fabulous as always. fantastic staff and superb breakfast. highly recommend.

clean, comfortable, very friendly staff and ample parking

price of the food and drinks in the bar were very good, in fact bar drink prices amongst cheapest in the area

i also had a special request for early morning breakfast and checkout

the wifi wasn t the best and been woken up at 4 with a bird sing it heart out outside

from reception, wait staff, bar staff and housekeeping

it maintains a high quality and is locally popular judging by the clientele in restaurant and bar areas

kids loved the pool, and the breakfast was amazing

kids loved the pool, and the breakfast was amazing

loved this hotel, the staff are lovely and so friendly, the hotel was so clean and the bar had live music and the food was amazing, we had a brilliant stay and we will definitely be back

location , bar , nice big rooms

lovely dining room, spacious room, lovely menu, excellent food, breakfast - spacious room, excellent choice for breakfast, bedroom - lovely room and bath room

location ...pool ..wifi ,,good hot shower

friendly staff, free wifi, very affordable, comfy beds, nice bathroom

great leisure facilities which the kids loved

room service did not arrive

beds were super comfy kids swimming pool was warm kids loved it staff very helpful

gluten free section for breakfast, plus great selection of food in

food was excellent and the bar was great

excellent breakfast lovely pool

clean spacious room, sauna and steam room in the spa were adequately hot. nice staff everywhere.

no spa ud83dude1f

not enough car parking spaces

park a bit small but went back a few minutes after parking on the road at the top of the street and luckily got a space

arrived early and were checked in without fuss, room service and food was lovely

couldn't get over the price for room service it says 8 in the book in the room but when we called the reception and spoke to the

kids menu in bar was very poor

i would have liked a gym

was beautiful and the family rooms r great and plenty of room and kids loved having there own still room and still beside mammy and daddy will definitely be back

very friendly, food excellent, bed very comfortable good location, its a pity the hotel bar closed at 11 00 pm not able to get a nightcap

food was delicious staff helpful bed and accommodation was excellent was also given early check in ,will definitely be

booked for 2adults and 2 kids and expected the usual double bed and 2 singles for kids (maybe even pull out camp bed for

free parking is available in the dunnes across the road if the hotel accommodation is full

was packed, great atmosphere, there was a big dunnes right across the road from the hotel and the bars and restaurants 5 mins away and you could also eat at the hotel which was lovely and very good

we found the hotel clean and convenient with ample parking

could not fault the hotel. mabye parking area is a little small but managed fine

ate evening meal in the bar and breakfast next morning and the quality of the food was amazing, the portions were very

a little cooler than some other hotels but the kids had a ball and didn't want to leave

a recommendation i would have loved that the kids swimming pool was a bit warmer, my toddler swam but i was unable to bring the baby to the

the facilities were brilliant and suited our family, gym, swimming pool, best restaurant

i would like to have more tea in room and with breakfast. swimming pool could close at 8.00 pm.

spa was relaxing

no room service available or vending machine.

location was superb and plenty of parking

watching kids with nothing to do in corridors is a reality of this situation but wasn't expected on an

the wifi was poor but that probably isn't the fault of the hotel

room service very good

accommodation was excellent, staff very helpful. scott the bar man, was good for conversation.

to eat after 8 30 not even bar snacks

great food in the restaurant and then at breakfast

next time we will visit the spa as i heard some great reviews about how relaxing it was

not great had to go out and my own cereal as they had only cereal to suit kids

free car parking

swimming and spa needed to improved.

the new bar was very nice, open fire was blazing and the food in the restaurant was lovely.

the garden area was great for kids to run around and the bar area was rustic and very comfortable

only thing is there is only 1 disabled parking space there should be more at the front of the hotel for wheelchair 's hopefully my next

changed so much now , it has been transformed into a very chic spa hotel but with the same fabulous views of the amazing marble hill beach that has to be one of

location. friendly staff. brilliant for the kids.

breakfast could have been better

grest spa and pool facilities

the staff went out of their way, the room was excellent, the bar food fantastic

room service was amazing

catered well for kids

staff were very professional starting with reception staff then bar staff very friendly and welcoming

easy 5 min drive from the ulster american folk park parking very generous reception staff particularly

lady served us at breakfast who was so kind and accommodating to our children and our friends kids who were also staying great selection on restaurant menu lively and brilliant entertainment in

beautifully furnished rooms and great bar serving lovely food good for watching football

sean ogs bar lovely

at rue and kirk welcomed us and seated is at our table in the bar, decided to stay here based on friendliness of staff, was welcomed by kirk again at check in

beautiful bar and restaurant

noisy at 2am with customers leaving main street, also i should imagine the rooms nearer the main bar could hear the music from the stage and rue bar a lot

car parking spaces to narrow

would be great for the bar to serve guinness 0% for the non-drinkers/pregnant guests so they can relish in the irishness

no spa available!!!

was very nice and clean and wide corridors,attention to detail and of course the reading room,breakfast fabulous,and the bar food was very good,loved the area where we eat the bar food,ambience

would be nice to have a swimming pool or tennis court ?

was lovely & so tasty, kids were in room & staff sent their breakfast up to room for

eadmill and 2 cross trainers), which was a shame when gym a

the pool was cold.

setting was beautiful, a great selection of breakfast dishes for adults and children in the

the breakfast selection was extensive

no room service unless you re request it

room service would be nice but you don't do that.

staff were super friendly and helpful, bar staff were terrific at their job especially wojtek

i didn t eat there but the bar is great and had some quality live music the night i was there - the bar staff were also great

heather not on after 5 request. room service is poor

the gym equipment could use upgrading.

the staff were friendly and helpful and the blazers restaurant was really nice and attentive, pool was a nice treat too

however pool very disappointing- grotty and full of local kids

excellent country hotel, fantastic location and good pool, gym and bar

better steamer in gym

the reception staff were friendly and helpful, the bar and restaurant staff were first class, the food was delicious and the bedroom accommodations

and comfort of room parking and food excellent location to beaches and great play farm for kids great value

there was spa facilities of some kind

down side i have is a personal preference i wish the pool was warmer during my stay

pool, gym, steam room and jacuzzi

the hotel has a restaurant and bar so we were able to have dinner and breakfast from there

front bar was a bit cold.

decent bar and friendly staff

the bar was lovely with big hot stove

the on site bar was great

view of the beach from the dining room, breakfast plates piping hot plenty of staff serving breakfast and all very

works out from and no dedicated guest parking near front

i arrived having injured both legs, and barely able to get around

bar staff were great fun & friendly also were the restaurant & admin staff

the restaurant staff were skilled, efficient and friendly, the food was so delicious, the bar staff very friendly and quick and the location right on the beach was superb

fab breakfast. wonderful & extremely helpful reception and bar staff.

bar has a very friendly feel enjoyed our stay here highly recommend this

people very friendly and helpful,, great parking..lovely food, comfortable hotel

and the older gentleman who helped me park; great room, spacious and clean; excellent breakfast; parking right outside

breakfast was perfect