very clean, good breakfast, lovely staff

breakfast on the day we were there was only ok - although it was cooked to order.

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

breakfast was amazing

breakfast was incredible as usual. love this property!!

the room is cold in winter, the private pool is cold.

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

we asked for pool towels

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

they even flund toys for my small kids to play by the pool

large spacious rooms, high ceilings, parking available

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

very nice historic building, early check in possible, spacious room

the breakfast could have been improved by more variety.

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

breakfast was ok

kids enjoyed the pool

hotel restaurant had good coffee and unlimited refills at breakfast

outside of breakfast, food at the restaurant is so

great location, great breakfast and friendly service.

breakfast was yummy

there is parking space with security

calo). it has an own big parking.

they had parking places and the gardens were nice

parking area is very narrow, no well signaled and difficult to move

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

facility provided parking at no charge

they picked up our laundry at the laundry center down the street for us because they were going to close before we

the heated pool was enjoyable

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite small and not very exposed to

the pool is too small, probably just for decoration

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

staff was excellent, location great, roof top bar had the best view and margaritas ever

noisy bar opposite

very romantic except for the blaring music from the bar on the rooftop

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

rooftop pool nice as well

pool is small, it is only for staying a little bit

the pool open a bit late

the pool area has great views of the pyramid and you can see the volcano

old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a panoramic view on the city and volcanoes around) is incredible

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

big room, easy fairly secure parking

having safe parking was a plus

pros: pet friendly, hot water, secure parking

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

free and secure parking available

great staff. good size rooms. lovely garden and free ample parking.

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

wifi worked well

wifi

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

the pool was not clean.

location, across from pyramid, very good, tasty breakfast, easy parking, very fluffy

room service from the restaurant across the street was quick and

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

the pool was hotter than the jacuzzi.

the children liked the pool very much

the breakfast was good too

that was no problem as my family and i waiting in the restaurant bar area and had chips and salsa

the gym was in good condition

staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay

nice gardens, a big room, and great, secure parking for my motorcycle.

there is a parking port if you need it

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

easy access from highway. breakfast.

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

proximity to the airport cleanliness complimentary breakfast

i did not had breakfast!!!

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

maybe need to have a variety of breakfast

free coffee and espresso 24 hours, and there is a breakfast cafeteria, but i didn't have the time to stay for breakfast

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

the breakfast choices were very few and there could have been more

it was a good clean room. they had free laundry service.!

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

the stay included breakfast (though it wasn't mentioned in the reservation)

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

breakfast would have been nice.

great breakfast and service

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel vip services

the pool area was not clean and overcrowded

parking for my motorcycle

great facilities that include a nice gym, pool, spa, restaurant, and more

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool had longer hours so i could site see during the day and swim at night/early morning

comfortable hotel, clean. room service was good and staff were courteous.

hugo on the bar took excellent care of us

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

hotel and grounds, nice swimming pool

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

great staff,comfy bed, good water pressure in shower. good kitchen area.

staff lovely rooms comfortable bed and the complementary breakfast was delicious with varied assortment of nice choices

they have improved the food offerings for breakfast and it’s very good

breakfast was very complete, good quality and delicious

the breakfast was amazing, the room was perfect!

clean rooms, nice service, comfortable bed, good breakfast.

breakfast

i like the breakfast a-lot

breakfast can imporove

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

they have a small but very complete fitness room

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

there was access to the gym facilities and the pool facilities

great pool area & restaurant, really comfortable bed, close to shopping and restaurants

the hotel's pool was unusable as the water was notieable green and dirty

no swimming pool, dining room or lounge

the parking is quite messy. the swimming pool wasn t clean. the place is old.

the smell of the elevator. the room was very hot and the pool didn't look well.

place was very clean, room was very organized. breakfast was great. we love staying there

only entrance to the hotel is up an elevator through the parking lot

late, room service until 1am, and easy free parking below

good location and breakfast included

excelente staff and customer care. the breakfast has a lot of variety and delicios.

room service was excellent. the layout of the room was amazing.

and there wasn’t any chairs or sits to be comfy outside looking at the beautiful view of the golf court and the city

they let us check-in early and check-out late with no charge. nice pool.

located to the right of the front desk have a unique location, next to the golf course and easy access to the restaurant

relaxing pool area and friendly reception staff

i requested to change rooms and i got a nice view to the pool and partial golf court

amazing spacious room, impressive entrance hall, great menu for room service

however, when i left the building to go get one, my partner and i realized the valet parking guy and front desk lady were serving the group at the entrance, constantly entering to the

staff at the parking

free valet parking is a plus

there was a fitness room with an amazing view over the city and all in all it was a very pleasant experience

room service is nice and tasty

room service was amazing and exceptional customer service from check in to check out.

the front desk is quite helpful and so is the room service

clean room and very comfy bed. room service is quick and restruant was amazing

the food room service was delicious and prompt

the gym has great equipment for a hotel gym, david at the bar was excellent

the pool area is tiny for a hotel of its size, and the hotel is not as close to downtown

the pool is awesome and the gym is very complete

breakfast and the evening time to spend on bar counter

safe parking, helpful and friendly staff. super comfy beds.

magnificent breakfast and very pleasant pool area

i also liked that the pool was heated

evening buffet, pool, gym

the good service, attitude and smiles of the lady in the front desk (sarai), the guy in the pool area (marco) ans the waitress staff in the restaurant included ximena; they are excellent

great buffet nice pool and playground for kids very good location

the american breakfast is ok the rooms are very comfortable great parking across the

good breakfast

small but great gym, if you know how to work out the facility will be enough to get a good workout out

breakfast was free

breakfast service and options. no room service available at nigth

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

-accommodated me on my early check in

location, cleanliness, free private parking and room's size.

very nice indoor pool and jacuzzi

location, price, very warm pool with small pool for children