space in the room comfort of the bed and the facilities (swimming pool, jacuzzi...) (+)the room was a decent size in the pool area was nice to hang out in. (-) the pool water was not (-) the swimming pool looks nice but on friday night it was dirty (-)the wifi signal was poor, only works on the lobby and the pool area

very close to central atlixco, free parking

pool design, spa

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

the pool was rather cold to use

the spa was warm and the shared grass/courtyard area was beautifully kept and even decorated for the

the small pool could have used a little heat

lobby, restaurant and outdoor spaces were delightfully decorated and the pool area was very pretty and relaxing

the welcome/reception staff person was friendly, she helped us with parking and walked us to our room

from the bathrooms, to the pool area, to the tv

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

the spa was excellent

only ten rooms with peacocks in the garden a small but nice and clean pool

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

pool and the view from the roof

loved the parking situation

loved the pool

location, the design, the restaurant, the swimming pool and foremost the staff, they're incredibly friendly and helpful

after a long 3 weeks in mexico we spent our final day by the pool drinking margaritas

the pool and the free breakfast with wide selection

the place is clean and comfortable. the location and the parking space.

good location. great to have parking

our only complaint this visit was the pool was very cold normally it is reasonably warm

location, lush garden, wonderful pool

there is a great pool, all rooms and the whole hotel is well maintained, and carefully restored

lovely pool

pool area is beautiful and service is quick and attentive

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

they even flund toys for my small kids to play by the pool

the room is cold in winter, the private pool is cold.

we asked for pool towels

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

large spacious rooms, high ceilings, parking available

big room, easy fairly secure parking

having safe parking was a plus

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

the pool was not clean.

the restaurant and room service

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

location, across from pyramid, very good, tasty breakfast, easy parking, very fluffy

swimming pool so cold. this will make no to go back

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite small and not very exposed to

amazing spa - try the massages, worth it

the pool is too small, probably just for decoration

they picked up our laundry at the laundry center down the street for us because they were going to close before we

facility provided parking at no charge

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

very nice historic building, early check in possible, spacious room

breakfast was ok

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

staff was excellent, location great, roof top bar had the best view and margaritas ever

noisy bar opposite

very romantic except for the blaring music from the bar on the rooftop

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

great location, great breakfast and friendly service.

outside of breakfast, food at the restaurant is so

spa services were excellent and affordable

breakfast ok. location was excellent

the pool open a bit late

itself

the pool area has great views of the pyramid and you can see the volcano

we didn t check out the pool, but the breakfast was delicious

the rooftop pool is not really for swimming.

there is parking space with security

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

they had parking places and the gardens were nice

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

i like the breakfast a-lot

breakfast

breakfast can imporove

clean rooms, nice service, comfortable bed, good breakfast.

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

the pool has a great view as the terrace bar

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

parking was supposedly included but its actually a reasonable 100mx per 24hr

very good parking. friendly staff. nice room. good privacy.

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

there were a lot of people and the pool was a little bit dirty

gym/pool level marked g just like the g for ground floor

place was very clean, room was very organized. breakfast was great. we love staying there

late, room service until 1am, and easy free parking below

rooftop pool and the cleanliness, and as a real state investor, i loved their location location location

the pool was extremely dirty location not too good. can't walk anywhere

breakfast was excellent, also the pool was very nice, and all the staff friendly and

nice areas around, barroco museum walking distane, golf court in front of the hotel nice view.

the pool

and there wasn’t any chairs or sits to be comfy outside looking at the beautiful view of the golf court and the city

room service was excellent. the layout of the room was amazing.

room service is nice and tasty

the food room service was delicious and prompt

the front desk is quite helpful and so is the room service

room service was amazing and exceptional customer service from check in to check out.

clean room and very comfy bed. room service is quick and restruant was amazing

they have a small but very complete fitness room

location, price, very warm pool with small pool for children

-accommodated me on my early check in

location, cleanliness, free private parking and room's size.

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

very nice indoor pool and jacuzzi

breakfast was included and the buffet had a variety of items

breakfast room was freezing cold.

nice room. breakfast was fine. amazing view from the room!

pool, gym, parking lot

the location was convenient and the breakfast options were good too.

having a pool makes a big difference

room very comfortable, parking lot very accesible and secure, the views are awesome.

it was clean ,the pool was great ,nice and warm,

car parking is not available with lights.

pool is bigger than expected with warm water, so you can enjoy a swimming time even if it s cold

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

there was access to the gym facilities and the pool facilities

rooftop bar with a nice

the breakfast was too expensive, so i opted out.

breakfast buffet is really good with a lots of choices

gym wasn t available during my stay. rooms on the top level are pretty noisy.

expensive

the pool needs a schedule about private pool parties, for try to take a less busy time in there.

i called a few days before my arrival and i was told that the pool was open and when i got to the property, it was not true

the hotel's pool was unusable as the water was notieable green and dirty

great pool area & restaurant, really comfortable bed, close to shopping and restaurants

the smell of the elevator. the room was very hot and the pool didn't look well.

was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they even have a toaster and

good breakfast for the price...

staff is amazing. rooms are well kept and clean. breakfast is good. good location

mexican breakfast , coffee and tea avaliable all day fresh and clean location is near estrella de puebla-

very good continental breakfast, within close walking distance of several restaurants and a grocery store

food is very basic, just breakfast

the breakfast is functional and a plus

breakfast was so bad

breakfast buffet style was great. always warm

only thing that wasn't as i expected is there is no clear vegetarian menu during breakfast

view of the volcanoes. great bed. interesting commercial area. good underground parking.

the complementary breakfast was delicious

bathroom was old, in need of renovation!!! parking restrictive.

great hotel - nice room / good breakfast / secure underground parking.

the bed was great, and the room service was excellent.

the stay included breakfast (though it wasn't mentioned in the reservation)