tv didn't work on wifi

of a lift, decor tired, there was a wedding in the room next to the restaurant with people and kids running from there through restaurant with constant noise for diners

felt sick had to leave early, get the kids out of it

limited bar facilities.

restaurant was unable to provide a table for me, nor did they offer room service as an option

swimming pool was closed throughout our stay due to a technical issue the jugs and bowls on display could do

was awesome, our room was quiet and comfortable and the spa was great except that the pool was out of action

there is bar and dinning if you chose so

so close to the city centre and so many food and bar options

comfortable and modern hotel, excellent breakfast, good wifi and good location

reception bar and restaurant areas were very nice and warm

king lounge & bar were very good and the setting typically old very british style

bar staff young and could do with more training however they were very pleasant

although some renovation work going on, the bar area was really nice

peeling wall paper in bar area was also shocking visually

the bar was a bit soulless

tv nice and big - we were able to cast with wifi from our phones

room service available

there are many quiet spaces to sit in the hotel and a large bar area with views of the cathedral

the free wifi throughout was very handy and easy to use

plenty of parking

parking and restaurant seating

parking was limited but we understood this was due to a wedding taking place the same day.

also, some of the room service food was a bit hit and miss

soggy vegetable crisps at room service

quite sure what to expect after reading some mixed reviews but when we arrived the bar area was very busy but we were quickly checked in, shown where the emergency escape was then

directions were spot on, with parking on site

it is a pub hotel so the bar is around pub hours, no extra opening

mattress a little soft, wifi needs improving.

comfortable room, new bathroom, lots of free parking, breakfast was good.

emailed summer at the reception email address to request a slightly later dinner time for our golf team of 9 and to book 8 breakfasts to be told it wasn t possible to move us 15 mins back

room was comfortable, the kids felt at home

spa facilities not available, did not find this out till the day before we arrived, pool was open

location opposite the zoo, the pool, the dining room restaurant, the view from the room, breakfast

phoning for room service was hit and miss with the terrible phone in the room

the kids playroom is a nice touch and went down well

comfortable room, nice pool/gym area. restaurant ok.

room was in a bit of a dead zone and i could get telephone/ laptop reception even joining wifi

the location is good, and there is ev charger onsite

room service food presentation rather poor.

free wifi and good quality is also a reason i always stay here if

room and spa facilities

charge for using gym or pool

charge for using gym or pool

was excellent, breakfast too, plenty of choice, bacon was too crispy though

no room service and the restaurant is in a building round the corner so you get wet if it s raining

the walk to the breakfast room from the hotel was fine when we went due to

breakfast and dinner were in the moldy fig next door

accomodation,super comfortable room and bed,breakfast included a really lovely stay i recommend this hotel and i will be returning

pleasant helpful staff, good wifi signal. great jazz band entertainment in resteraunt.

i overlooked that kids are not allowed in the pool on weekdays

use of the swimming pool at the spa was a bonus

was a bit perplexed there was no literature in the room to inform of wifi, breakfast, dinner etc

wifi didn't connect in my room

were told that kids couldn't use the onsite facilities before we went

we arrived late and there was no restaurant or room service.

location very handy for cruise terminal .breakfast top class staff most helpfull.

check in/check out friendly staff great location for paultons park child friendly kids eat free room service efficient which made a long journey better as was not waiting around for

we had room service which was amazing and the breakfast was great

no freh towels in fitness room car park payment system over-complcated

best part was spa & pool facility which entertained the kids so much

great parking

spa and swimming pool and treatments great

wifi very poor cuts out all the time, unable to use mobile data either no signal

breakfast is all you can eat buffet. lovely tasty food.

very good breakfast with waitress service.

its rare we have a night without kids, and so we both woke up feeling like new people

fantastic breakfast , very professional staff, excellent service

facilities in the room good, wifi, tv, tea and coffee

the staff were charming and helpful. i enjoyed my tea & cake, dinner & breakfast very much

good location free parking good breakfast buffet clean room good shower comfortable bed

the distance from southampton center. long breakfast queue.

good breakfast

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn’t do enough for

lots of kids on sunday in breakfast area

sleep i have had, breakfast had plenty of choice and food was top class, also plenty for the kids

wifi was a bit erratic this time

breakfast was great a lot of choice , we booked a room with a balcony , we had ringside seats to

there children having breakfast/ then was behind my wife pushed into the queue and said i have kids you understand

was spacious, with a view of the golf course

of had longer pool and spa times have it open sooner, and the breakfast one weekend could of even open

chose this hotel for the pool, only to find after booking that kids were only allowed in the “spa facilities” from 3-5pm, and to have it confirmed on arrival

gorgeous lake and lots of room for kids to

only thing that let this hotel down was the breakfast room

cereals etc for the kids were fine

loved pool and jacuzzi and nice bar in

free parking good location reasonable price great staff i go often will travel from there as it s a

great bar and spa

convenience of location. bar and grill very nice.

no room service.. limited menu for dinners

was thrilled that bar open all night , could get beverages all the time and breakfast very tasty

ood selection for breakfast. hot foot was good quality.

brilliant breakfast selection, easily accessible and great for the kids

i was there with my kids and we had a nice stay

the breakfast wasn’t very nice but ok

i couldn't sit there at the bar because the smell was giving me migraine

in bathroom was great for the kids

the kids loved it

lots of variety for breakfast, they were giving kids packs out on arrival and they had set up a movie room with popcorn and bean bags with shrek

wasn t overly impressed with the room service food quality, the chips were hard and cold and the pizza wasn t very

everything it's good location the bar and food is good

lively bar and busy restaurant

the coffee bags in the room one of the bar staff was not so friendly

clean through out the room very clean good size bed and comfy good range of drinks at the bar friendly staff and

choices brilliant, cooked well a breakfast bar complete with juice cereal, fruit tea coffee etc very welcoming staff and service, our rooms

great to have swimming pool and spa facilities which were quiet for a while when we first arrived before filling up later on with

the pool is good quality and nice for a quick swim to relax on arrival

friendly and helpful staff. lovely surrounding. easy parking well kept premises

the pool is good here with access to a spa pool and sauna as well, the changing area was clean and well kept

having to go to reception to sign into the gym is a little bit of a mare.

to the hotel if not we will have to push luggage on the road which can be dangerous if you have kids

breakfast at sister hotel was amazing. staff were all lovely

the ibis budget across the parking lot has a laundry which we used

early check in and account

i really appreciated the design, the breakfast and the dinner!

the bar area was nice. food was great.

good room service, good location, big and clean room.

a few problems with unsupervised children in bar area in evening.

the pool, gym and spa were a lovely touch and really made our experience even better

room was big. spa facilities

bar area good martina is great

comfortable and in keeping with this 18th century hotel and the staff both on the desk an in the bar were

very friendly and i even got an early check in

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

lovely bar with delicious food

location,nice cosy bar area,good selection of drinks

half the price of the premier inn and so much better as it has character, bar restaurant and everything nearby

wish the bar could stay open for guests only

i rang the hotel from reception to ask for help i watched the gentleman answer the phone at the bar on the cctv from reception

late check out option

room and nicely different to a standard hotel room, perfect for a night away with the kids before travelling on

they kindly were able to let us have an early check in as we had to be at a wedding at a certain time

gym was closed unfortunately nothing other than that.

trucks reversing as i think our room was directly above the service entrance for deliveries and laundry pick up

the wifi was also very good for traveling for work

spacious room and comfortable bed. strong free wifi. restaurant was good.

we stayed in the junior suite and the service was incredible, from the complimentary wine, to the room service, to the most comfiest bed we ve ever stayed in, the stay was exceptional and we will

great facilities as the kids were able to go for a swim and they loved the buffet breakfast

gym and pool ok

drinks at the bar were a little expensive

staff, nice breakfast taxi drivers were great

pool and gym are separate from hotel saunas aren t unisex and very small

being able to spend our drink vouchers as tea and coffee was free 24 hours in the bar lobby area

our ship was docked close to the hotel so we walked the next morning after a wonderful breakfast to the celebrity ship

also didn't have access to ice machine or wifi

picky, the spa could have been a little bit better, but overall was nice, just don't expect big facilities,

the spa therapist cut my procedure with about 20 mins

room service choice

we love the big spacious rooms, spa facilities and location

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

bar area very clean and comfortable

excellent bar with real ale and guinness

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

everything you could need in a room also a very nice bar and restaurant

hotel outstanding evening meal and breakfast, the bar area is lovely, the rooms are comfortable and clean they accepted our dog he loved it

good steak meal on arrival and full english breakfast with everything included

breakfast really nice

only thing i would suggest to make it even better would be a swing set or kids play area as this is obviously a pretty consistently used family stop over place

the breakfast included in the room rate was also excellent, the hotel provided a nice range of options

room service breakfast was sensational, great quality fresh food

gorgeous outdoor meadow bar in the summer

and that meant we had to join a waiting list to use the pool etc, not great for a family with kids who may not want to wait

the pool and spa were still closed due to restrictions

,since we arrived the reception staff was very friendly and welcoming,the bar and restaurant staff was very polite ,friendly and professional ,the open fire places are

absolutely superb. best breakfast i ve ever had

easy check-in online, plenty of parking with ev chargers at 55p/kwh

room service was excellent, only downside if anything was breakfast

the late night room service was unable to provide gluten free bread for a sandwich despite it being available on

i loved the fact that they took the kids into consideration with activity bags and little dressing gowns in the room and special

wifi didn't have a password so it was easy for us to hop on

country inn, with very well appointed rooms, really friendly staff, and an excellent bar and restaurant, with a great selection of food and drinks

polite friendly and very helpful, food was amazing, plenty of choice and quality produce, lovely bar area, pet friendly, free car parking, fantastic location, will definitely book again

plenty of parking which was well lit

sufficient parking given christmas season

parking was free which is always an added bonus

spacious room located above the bar/restaurant

staff - spacious and clean room - 24hr separate access to rooms - good location - plenty of free parking on site - strong wifi signal - good covid 19 precautions

better parking facilities, had to move car around a couple of times

so welcome and the food is amazing- all home made and full of flavour- the locals who were at the bar made us so welcome- room faces the road that we had but we slept fine - and will stay again

hotel staff were so helpful especially in the restaurant/ breakfast and holly on reception

it would be nice to see the up keep of the upholstery and decor in the rooms and pool

the interior design of the bar and rooms was excellent

bar staff lovely

food great, gym fabulous. room big and thoroughly enjoyable.

however, since there were no kids around it didnt really bother us

to me wjen they talked and from upstairs ceiling squeaked everytime they moved about and they had kids with them

the garden was huge for the kids to run around in and the access gate straight out of th back of the garden into the new

bed was a bit uncomfortable and our room was quite noisy at night which made it difficult for our kids to sleep

bit of noise from other rooms - though it's not really the hotel's fault if people let their kids run riot

although i didn't have breakfast myself, the kids loved it, as couldn't stop talking about how nice the sausages were for breakfast

kids liked the bunk beds

property is beautiful we enjoyed walking round the gardens and loved having room service the burger was absolutely huge and

room service for 3 days

there were ev chargers in the car park which was very convenient as it meant i didn t have to search around

nice bar at the ground

the bar downstairs is lovely, good food and drinks

allowed early check in, looked after me

bit noisy from the bar but nothing to worry about..

the bar area is beautiful and i loved that the floors are all uneven

easy access to the motorway great breakfast very helpful staff secure parking

) breakfast room service was slow and a little sloppy

wifi was a little bit patchy, but i was in a room on the end of the property so this is

breakfast was good and plentiful

food was excellent, bar good and plenty of parking

were great, requested early check in, no problem, bar staff, waitresses and owners all very

all 4 staff we met, two behind the bar, dealing with the golf doo, and really friendly to my partner and i

staff were so helpful, they accommodated an early check in & the place in general has a really family/friendly feel

fi signal very poor and temperamental, room service at an additional charge per order,and not clear instructions on how to action the call

hand gel on arrival and on the bar

it could do with the bathrooms being updated a bit, and the room service was very limited

the room was lovely, both the room service and breakfast were delicious.

the wifi a bit fiddly, as it would have meant signing up and i didn't want to do this

cannot buy a drink on room service

she asked me if i had eaten and if i didn t want to eat in the restaurant i could have room service

kids couldn’t sleep as we had under or next to us very loud music.

is wonderful the staff are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

the restaurant staff were excellent and incredibly helpful - the garden was great for kids too

great location, very dog friendly, fabulous food, discount of spa treatment for new customers

are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

ere was a wedding),

i really appreciate the service received, from reception and all the way to the bar staff and cleaners

parking very friendly staff in every department they can never do enough for you

there was a good selection of breakfast items

more disabled parking near the entrance would be good.

nothing really - pool looked a little small but serves a purpose.

the fire alarm going off when we were in pool in the evening & then again at 740am!

crawling everywhere and toddler was enjoying the view out side horses and nice play ground for kids my kids were so relax because of them we were so

we arrived thursday afternoon

comfortable and homely . lovely helpful staff. i liked the swimming pool.

had to sit by the window to get a good wifi signal

bar shut too early for room service

was clean, room was very comfortable, the breakfast was excellent

easy connection to wifi - relaxed atmosphere

bed was very comfortable and the breakfast selection was wonderful

location is ideal, ample parking, attentive staff, clean, comfortable, pretty good value for money and the breakfast was

central location, plenty of parking

it's very close to shops, bars and restaurants and free parking in hotel car park

is just perfect, really central you can t hear noise from the high street free parking room

the food was nicely cooked and presented, the staff were excellent especially the bar staff with the choice of drinks etc

plenty of parking

was nice we could take our dog along with us and the onsite pool was a hit with the kids with late opening times too

wifi that dropped out on the second day

a lovely hotel which was very comfortable. plus wifi was the best we've had anywhere!!

will go back with ours at some stage) and has a

the location was ideal for the purpose of my stay and along with the bar the outside seating area was a great place to meet friends and have a few drinks

family suite, all very clean, friendly staff who were exceptional, wonderful bar and restaurant, exceptional

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

it’s a hotel in a pub but the bedrooms are a fair way from the bar so there’s no evening noise to disturb the children