very clean. good pool area. checked in early

very clean and comfortable with a well stocked free breakfast

breakfast was a little meager and the bathrooms are very small allowing for only one person in

nice , friendly staff , hot yummy breakfast

the free breakfast had a good variety of foods, if anyone could not find something to eat that appealed to

breakfast ends at 9 and there is no pool available.

bathroom was super tiny pool was not on property, it’s a couple miles away.

close to food in waynesville nc. played golf at lake junaluska course; course in good shape.

00 dollar hold on my card pool is not free and on a sunday they shut down the pool for a private

before reservation about pool was told yes but when we went it was closed for the day on a saturday

thought the pool was on the grounds not down the road open to everyone

pool so far

great breakfast, which is included

we were unable to even find chairs there were so many kids/ families

the food was good , it could have been warmer. there was a good selection of breakfast items.

really like the large walk in closet and the kitchenette area

it is a golf resort

when the golf course is ready this place will be great.

golf was very price to rent golf clubs

the housekeeping crew at golf view was fantastic

a pool would have been nice

we just missed the opening of the swimming pool for the summer season

the fitness area was extremely small and cramped for use

the pool was small, it was very clean and the pool area was nice

and pool was going to be opened up that day so didn't get to use

wifi connect process is too complicate, i got the wifi code, login in successfully after trying

possibly a few more handicapped parking places are in order

the kids enjoyed the indoor pool and couldn't believe it was in the lobby

eat options and service), restaurant and bar offers good food and service, gym has a few cardio machines and free weights, really nice lobby and strong wifi

breakfast was very good

breakfast was great

loved the extra pillows. the breakfast was very good and the attendant was very pleasant.

very nice hotel, clean, comfortable, nice breakfast and friendly staff. awesome.

the breakfast room was very cramped and there wasn’t very many options.

nasty smell on 2nd floor in laundry room

quick check-in, clean room, comfortable bed and a good breakfast

overpriced due to no breakfast and the fact that they have no swimming pool

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

plus the breakfast is good, had a lot of options and the staff were friendly

breakfast

so convenient, comfy, clean, friendly staff, enough breakfast, good coffee, pretty pool, (didn’t have time to use it), & economical

i called the day of reservation and asked if we could do early check in

i liked the breakfast bar

great breakfast , and friendly staff

pool was closed. gym equipment was sub-par.

the breakfast each morning was delicious and plentiful and also appreciate the wine/beer bar and small bites in the evening (this at a reasonable cost)

we loved the lobby bar area

breakfast was exceptional and the staff made it even more enjoyable.

the facilities and the gym were nice

the bartender was so friendly and smart

breakfast and location

we enjoyed the pool &jacuzzi, grab and go breakfast was good

we enjoyed the pool &jacuzzi, grab and go breakfast was good

nice place fo kids

breakfast was good. would like more fruit

we had a pet friendly room and paid the extra pet fee

breakfast was cold, and ran out of hot food. heat was difficult to get comfortable. also loud.

there is a fitness area, conference room

great location. clean and friendly. breakfast included!!

were comfy (pull out sofa not so much but that’s to be expected), pool was great, breakfast was yummy

breakfast was good--loved the

the breakfast was good. location was fine for us.

staff was wonderful, spa was nice. great breakfast

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

the construction made it a little difficult to get into the parking lot during our stay.

gym equipment was nice

with fireplace was nice with the bar near by

parking is very odd for handicapped people

beds were comfortable. breakfast was the best i d ever had!

had a restaurant and bar in it, the back patio was amazing, we got to enjoy it while we was there

the breakfast was delicious

the gym and laundry facilities always kept clean

breakfast was excellent

the gym and laundry facilities always kept clean

in-room kitchen facilities were great, as good as an extended stay hotel

just the kids in hallway playing

only fault i found was the fact i could hear the kids above us on the top floor jumping around until late

had a pool.

also, the website says “heated indoor pool” but the water was really cold

always giving us coupons and recommendations for deals in town and free lift tickets for my kids at the ski

breakfast was delicious

we slept in and missed breakfast, so i cannot comment on type or quality

there was a bunch of kids in the hot tub so we couldn't get in it

our kids love the heated indoor pool

tub could be updated and pool heater was not working at the moment

pool was freezing, would think it would be heated

not sure much can be done to fix this as these rooms were open to the parking lot facing the

open pool up earlier

was the first time since my husband became handicap that we used a pool lift

the continental breakfast was fantastic!

they accommodated us with early check in since our plane got in early

pool was spartan.

always enjoy first thing in the morning or after a day biking or hiking and although they had a pool they didn't have a sap - very

pool was just ok and not very clean

the estate, the decor, the reception staff. outdoor pool.

there should be a cheaper price for the kids menu

bar staff were so nice and helpful

the spa was a bit small and cramped.

about this hotel is great, staff, location, view of the room, pool, accomodations, super clean

the pool and hot tub were amazing

the staff was great very friendly and helpful. the hotel restaurant and gym was excellent.

now room service time was good, burgers were over cooked and dried out way too expensive for over

also very loud with kids playing from open to close

beautiful facilities with a sports complex with a huge gym and indoor pool

free breakfast

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the gym and coffee shop are not operational

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

gym was not open yet after the hurricane

the gym is nice and clean, the room was very clean and i like the location

bar and bar tender were nice, very good to have bar mix which was good.

great location, wonderful staff, free parking, clean and comfortable beds!

the hotel was clean, pool and jacuzzi were clean

i stayed several days, i had a hard time getting my room serviced because of the timing of my spa visits

access to spa was

the embassy suites by hilton always have the best breakfast.

clean, beautifully designed, location, friendly stuff , great breakfast

free drinks, free arrival gifts, and free breakfast

the free drinks and snacks in the evening was a lovely surprise and the lobby and bar space is lovely and big

loved the divided two rooms to have kids separate on sleeper sofa

gym was very small

personally, i would have liked a sauna to steam room to go with the pool.

the room service was quick and fresh

great breakfast. large rooms. nice pool

the pool is great, and gym is well equipped

the gym was closed due to covid, , but if you need to get your workout on, there's a gold's gym about 5

breakfast was wonderful, too

food downstairs was good and my husband and i enjoyed evening drinks and morning coffee while the kids slept in

the gym was closed for renovations as well, with no offer of another facility to work out in

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

great gym

had a full laundry bag of clothing that was taken from our room by cleaning staff

gym, free champagne, view, surrounding areas

the staff is very friendly and the gym is nice

also loved that there was ev charging on site

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

from location to design choices and the roof top bar to incredible restaurant

roof top bar on the ninth floor was excellent.

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

free refrig snacks were a nice touch, and have i mentioned our breakfast basket

we had drinks and apps at the rooftop bar, dinner downstairs at the exchange, and after dinner drinks at the basement speakeasy bar (in

the breakfast basket was wonderful, and the perfect addition to a beautiful stay.

roof top bar has great views

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

clean, very good breakfast and coffee. as a solo traveler, i felt very safe.

were due to the descriptions of a hot breakfast being included along with the hotel hosting a pool

no pool availability as advertised

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

it was clean……rooms clean and spacious. staff was great. breakfast was excellent!!!

is now a bar with live music until around 11pm and it was quite loud in the room

service in the bar was sketchy. understaffed.

staff were great. valet parking a plus. central location. great bar and restaurant attached.

no sink at coffee bar or microwave.

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

the pool was very clean

lady at the bar was so lovely and made a delicious cocktail to my request

our kids enjoyed the indoor pool

i like the modern style of the room and the hotel bar tender was very nice !!

excellent seating areas and service at bar and coffee!

room service should have a wider menu, sometimes it s limiting.

restaurant & bar were very good

the price ud83dude02. the appetizers in the bar area were ok, not great.

the restaurant and bar closed too early.

the smoked old fashion in the 42 bar was absolutely out of this world

pool and other common areas were very nice and super clean

i didn’t receive notice that gym and pool was closed down for construction

it has a beautiful porch area, great lobby bar and terrific design and decor

liked the open lobby with bar, pool table, games for kids & foster doggies, meeting doggies in the halls

bar food was fabulous

location and having restaurant and bar in house.

however, the rooftop bar and lounge area were spectacular

it is convenient and we appreciated the laundry facility

the location was great. the gym was nice and convenient, loved the bottle water in gym.

wonderful gym

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

massage at posiedon spa was amazing

the spa was amazing!

hotel as a whole was well maintained and designed. restaurant and spa on site.

room service breakfast had good options and was delicious

food and service in the restaurant and bar was excellent

did not get room service on monday of stay, so had towels cluttering in the bathroom

the parking lot is spacious

the outdoor pool was nice

room service knocking on my door at 8am. checkout was at noon.

great staff. excellent location. lots of parking.

pool was murky and the layout of the hotel was confusing.

the fridge made loud noises during the night waking me up. no towels in the pool area.

the omelet bar was excellent and with lots of choices, we ate breakfast each day there.

pool not in service (mechanical issue)

the boys loved the pool and hot tub

the live music in the bar on thursday and friday was wonderful

no room service

bed was extremely comfortable view was nice bar was pretty

the fitness center was well equipped and the condition of the equipment was very good

i could never locate any ice machine, which requires call room service for everything at all hours

what a treat to have had a kitchen (although not necessary with all the delicious local eateries

great big comfortable room with complete kitchen

breakfast had fantastic options, even including a cage-free frittata which was excellent

get a very needed hair conditioner immediately , and making it very easy to extend out stay to a late check out

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

the breakfast and the fact that the hotel was quiet. gym was great too

great staff. best gym among hotels i have visited.

operating bar for drinks

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

onsite parking was convenient and free

google maps took us thru the taco bell parking lot and it was confusing

fitness center closed

all good: location room parking

was great, bed, pillows, room was light and roomy, laundry room, newly remodeled

location, cleanliness, quiet, fitness center was great!

gym needs to be bigger and more updated

good breakfast location excellent for our needs staff, outstanding we ll be backud83dude0a

there was no restaurant or bar open while i was here, but perhaps they can do a limited reopening in the coming days or weeks

when i asked about wifi staff never mentioned there is a guest, conference and paid wifi

beds are very comfortable. gym is nice and very clean.

uncomfortable pillows no maid service during our stay, bar soap

granite counters and well equipped kitchen and large bathroom

cleanliness, gas fireplace, appliances, bathroom, comfortable bed, location, kitchen facility; overall high quality and good value for the money

the two women on staff were incredibly rude and short with me when a question arose about a pet fee

our servers at the bar and for food were so nice

beautiful little kitchen in our sweet was very convenient

clean, comfortable and good breakfast.

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

kids loved being able to watch netflix

loud kids in room above running at all times of the day and night.

proximity to downtown, shuttle service, outdoor pool, staff

room service - it was ok but wasn t told ahead about it

the free courtesy shuttle to downtown was very convenient

i couldn't get the wifi to work in my room.

the shuttle driver, was very sweet & very informative on the surrounding area

breakfast had a great variety

the inside pool was an added plus

having a small kitchen is a definite bonus

the gym and pool area were well equipped and easily accessible

loved the layout and open spaces. breakfast and coffee bar is exceptional

the breakfast was excellent as well.

the porch in the front was fabulous for relaxing, having some wine, even breakfast

also the breakfast was delicious, we will definitely comeback there when we visit the zone

breakfast the next morning was really yummy

the staff was very friendly and the breakfast was great

even when the one day was too cold, windy and rainy to go out so we sat in our room and i did laundry which was located right down the hall from us

the kitchen in the room was amazing!!! also, the laundry facilities!

the kitchen in the room was amazing!!! also, the laundry facilities!

no breakfast but the room had its own fully equipped kitchen, full size fridge and all the tools to cook any meal

laundry facilities, gym

though expensive), and the spa was unbelievable

wifi wouldn't let me connect but honestly it allowed me to keep off of my phone and enjoy the

free wifi speed was 1

room service menu was rather limited

spa and restaurant prices were very high and having to pay a daily resort fee plus parking in

pool and hot tub, clean hotel

customer service, breakfast, pool, rooms, bed it was all wonderful!!

location, pool, and very clean, staff was amazing and i love the small gym.

the gym also nice and looked over the pool area

it was super clean and super comfortable breakfast was great

wifi wasnt good enough.

friendly staff, clean room, tv size, beds, free parking and excellent free breakfast.

small parking lot

please keep this in mind if your kids are really wanting to play

very clean. nice breakfast. great location.